Immediate Remote Technical Support for Salt Lake City Utah UNIX or Linux NetworksFor small and midsize businesses in Salt Lake City Utah, Progent offers help for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Windows technology. Progent has delivered remote support to businesses in every state in the United States. (Refer to Progent's customer testimonials). Progent also offers the expertise of Cisco CCIE network specialists for challenging infrastructure problems, plus the services of CISA and CISSP-certified security engineers to help with advanced security design and disaster recovery preparedness.

Progent's online support engineers offer excellent value due to the fact that they have the real-world experience and the sophisticated technology to solve most information system issues quickly. Efficient support lowers immediate expenses because solutions require a smaller number of billable consulting minutes. Online support also eliminates the expense of dispatching an engineer to your office. Your organization saves even more with incidental expenses by reducing or eliminating system outages and associated costs resulting from business disruption, upset clients, unproductive employees, and de-focused management.

Progent's billing model for remote support is structured to maximize the impact of your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you pay just for the services that you actually get. In contrast to typical online service companies, Progent requires no startup fee or minimum payments. Progent's per-minute billing unit and simple policy for billing prevent situations where speedy. minor repairs somehow end up as major tabs. Progent's skill at solving problems quickly results in your company spending less money.

Progent's Remote Technical Support Tools
Over the years, Progent has fine tuned a set of customized technologies and proven processes which permit the maximum degree of effectiveness for online engineering help and troubleshooting for small and midsize business computer systems. Progent provides protected Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN access enables the experts of Progent's remote service group to access your computer system remotely without violating network security.

Progent's proprietary service database system stores thorough records for the support that Progent's customers have been provided. Progent's staff service personnel have access to the details of services provided to each client by every consultant. This archive of trouble tickets and repairs is stored as a conveniently retrievable support knowledge base that enables Progent's remote support professionals to share their knowledge with the whole team to make sure that the effectiveness of Progent's support services improves daily. Progent's advanced accreditations and close relationships with key technology companies such as Cisco and Microsoft permit access to other extensive technical support knowledge bases and allow priority access to manufacturers' in-house support staff with the result that Progent's remote service experts are able to determine optimal solutions promptly.

Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Network Assistance from Progent
To access Progent's remote services in Salt Lake City Utah or to find out additional information about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for IT help, go to Immediate Emergency Support.

Remote Network Support Services Offered Progent
Progent's phone-based network support experts offer certified skills in an extensive set of disciplines. This wide range of IT skills permits Progent's engineers to resolve practically any problem likely to crop up in a small business information system. Credentials awarded to Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Professional.

To help companies with multi-operating system networks, Progent also offers the skills of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.

Online technical support services provided by Progent to clients in Salt Lake City include:

Additional Consulting Programs Offered by Progent
Progent can provide the services of seasoned online consulting professionals for special IT projects that small businesses often need. Billing rates for ongoing consulting projects are determined according to the level of expertise of the consultants involved. Progent's background in these special fields of information technology allows customers to complete critical initiatives economically and on time. Progent's special online engineering services include:
  • Call Center Services
    Progent's Call Center support alternatives for small and midsize companies with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk support services are well suited for small companies who don't have the money or time to support an internal Call Center but who require fast access to an efficient Call Center with professional telephone support plus the available expertise to escalate complex trouble tickets to advanced consultants.

    Progent's Help Desk Co-management services allow your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around the top PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Call Center consulting expertise can aid you in establishing an effective new Help Desk or improving your established one, selecting or customizing Help Desk application software to handle the unique requirements of your company, or adding occasional phone support personnel to reinforce your in-house Help Desk team during demanding events such as software migrations, mass upgrades, or rolling out new business software.

    Progent's Help Desk Call Center team of veteran information technology professionals provides your workers in Salt Lake City Utah fast contact with a large support resource with substantial experience delivering telephone-based help and remote diagnostics for IT systems based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk Call Center recognition as a key contributor to company success, and Progent's goal is to resolve instead of simply track technical problems.

  • Business Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Experts Team provides remote and in-depth engineering support and education in specific application areas that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, programming, and education for Microsoft applications including CRM, Microsoft Project, Microsoft Word, and Excel. To read more concerning Progent's expertise, custom programming, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

    Progent's Apple Mac experts can support the creative components of Mac environments by offering phone-based help services and training in graphics, sound, and video. Progent's support professionals offer assistance in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with specific procedures such as scanning or digitizing audio/video or configuring an audio/video post production facility.

    Remote Network Monitoring Services
    Progent offers businesses in Salt Lake City Utah online network monitoring support based on MS System Center Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to fit your environment so that your network support is proactive rather than reactive. By spotting emerging problems before they expand into full-scale emergencies, automated monitoring can minimize stressful and costly network breakdowns. Progent can also utilize system monitoring utilities like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Windows environments, or environments based on a mix of OS platforms.

How Your Salt Lake City Utah Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency phone-based help with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Remote Help, telephone 1-800-993-9400, or refer to Contact Progent.

Salt Lake City Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.

Onsite IT Consulting
Progent locations in Salt Lake City Area

City Address Phone Link
Salt Lake City 150 State St #1
Salt Lake City, UT 84111
United States
(801) 810-2227 Salt Lake City Network Support Services




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  • Small Business Server 2008 Technical Consultant Computer Consultant Microsoft Small Business Server 2008

  • Forefront TMG 2010 Consulting
    Forefront TMG 2010 Online Support Services

    Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally administered Internet gateway that delivers a single-server solution for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower expenses and improve recoverability. Progent's Microsoft engineers can help you to design and carry out pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

  • Small Business WAP371 Integration Support CCIE Certified Small Business WAP500 AP Onsite Technical Support
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  • Specialist Email Image Spam Protection ProSight Email Guard AES Encryption Specialist
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    Fortinet FortiGate next-generation firewalls are industry leaders in delivering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to configure your Fortinet FortiGate firewalls to safeguard all your digital assets at the enterprise perimeter, within the data center core, at branches, and in the cloud.

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  • Microsoft Expert Excel Sparklines Consulting Firm
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    Progent's Microsoft Office and Microsoft 365 experts can help businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive solution that provides fast return on investment and promotes better business results. Progent can assist your company to interface Office or Microsoft 365 apps with one another and with other core Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with different releases of Microsoft Office and offers customized online instruction to individual users and teams.

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    Progent's UNIX family consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to help you build and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.

  • CentOS Linux, Solaris, UNIX On-site Support
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  • Work from Home Employees Salt Lake City Assistance - Network Security Solutions Consulting Salt Lake City Utah 24-7 Remote Workers Assistance nearby Salt Lake City - Network Security Solutions Assistance Salt Lake City, Tooele County
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  • prime infrastructure Outsourcing Flex Series Wireless Controller Professional

  • Duo Multi-factor Authentication Online Support
    24/7 MFA and Single Sign-on Remote Troubleshooting

    Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other personal devices.


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