Fast and Affordable Remote Troubleshooting for Salt Lake City Utah Information Networks
Immediate Phone Support for Salt Lake City SystemsFor companies in Salt Lake City Utah, Progent offers remote support for computer systems based on Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have delivered online support to companies in every state in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE engineers to handle complex networking problems, as well as the services of CISA and CISSP-accredited security consultants to handle advanced security design and troubleshooting jobs.

Progent's remote support engineers offer excellent value due to the fact that they have the practical background and are equipped with the sophisticated technology necessary to resolve the majority of network issues rapidly. Efficient support reduces immediate expenses because solutions use up minimal billable minutes. Online support also eliminates the expense of dispatching an engineer to your location. Your company saves additionally with incidental expenses by reducing or avoiding network downtime and associated costs resulting from business disruption, upset customers and vendors, unproductive workers, and de-focused management. Progent's advanced remote technical support know-how is particularly important for businesses that rely on public clouds for vital network infrastructure or software such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises tech support may not be an option.

Progent's pricing policy for online help is structured to leverage your IT service investment. Progent charges per minute for phone assistance, so you owe just for the services that you receive. In contrast to typical remote service organizations, Progent requires no startup surcharge or minimum job duration. Progent's per-minute granularity and simple policy for pricing avoid situations where fast solutions somehow turn into substantial bills. Progent's penchant for handling technical issues efficiently means your business saves cash.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned an array of optimized tools and field-tested methodologies which ensure the maximum degree of efficiency for online engineering help and troubleshooting for computer networks of all sizes. Progent offers protected Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the consultants of Progent's Technical Response Center to access your company's network remotely without breaching system security.

Progent's advanced technical support database application stores thorough records of the service that Progent's clients have received. Progent's staff consultants have the benefit of the history of services delivered to each customer by any Progent consultant. This archive of issues and solutions is structured as a readily searchable proprietary knowledge base that permits Progent's online technical professionals to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's advanced certifications and working associations with major vendors such as Cisco and Microsoft make available additional massive support knowledge bases and permit priority response from vendors' internal product engineers with the result that Progent's remote service specialists are able to find optimal resolutions in the least time.

Remote technical services available from Progent to companies in Salt Lake City Utah include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a family of affordable, flat-rate services designed to enable small and mid-size businesses to benefit from the same cutting-edge technology deployed by some of the industry's leading corporations. The ProSight line of network management outsourcing services addresses all key facets of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate attention. Progent's consultants can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical files, apps and VMs that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can help you to restore your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security vendors to deliver web-based management and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, track, reconfigure and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating tedious network management activities, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management staff and your Progent consultant so that any potential problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory system. Both versions also come with one year of cutting-edge remote network monitoring and management. Advantages can include easier network management, improved compliance with government and industry security standards, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to evaluate your company's ability either to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup environment that meets your business needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the services of world-class online consulting professionals for special IT projects. Progent's rates for ongoing development or consulting projects are determined based on the qualifications of the consultants assigned. Progent's background in these special areas of information technology allows customers to complete major projects within budget and on schedule. Progent's special online engineering services include:

  • Help Desk Services
    Progent's Call Center support programs for companies with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, shared Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all facets of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progentís Help Desk Co-management services make it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Call Center team of experienced network consultants offers your computer users in Salt Lake City Utah fast assistance from an efficient support resource with substantial background offering phone support and remote diagnostics for computer environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's concentration is to earn the Help Desk recognition as a major contributor to company efficiency, and Progent's goal is to resolve instead of just track network problems.

  • Business Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Experts Team provides online advanced engineering expertise and education in special business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide consulting expertise, programming, and training for familiar Microsoft applications including CRM, Office Project, Office 365 Word, and Office 365 Excel. To find out more concerning Progent's expertise, custom programming, and training offerings, visit Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent offers businesses in Salt Lake City Utah remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager expertise and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt Operations Manager to suit your environment so your computer maintenance is proactive rather than reactive. By detecting potential issues before they cause downtime, automated monitoring can avoid stressful and costly information system failures. Progent can also assist with server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows environments, or networks powered by a mix of OS platforms.
How Your Salt Lake City Business Can Contact Progent's Remote Support Experts
To contact Progent about emergency remote assistance with Microsoft, macOS and OS X, or Linux/UNIX networks, go to Progent's Nationwide Remote Support, phone 1-800-993-9400, or go to Contact Progent. For organizations and new ventures in Salt Lake City Utah, Progent's online network support engineers can provide expert and cost-effective system help the moment your business needs it. More than a decade of delivering online repair services has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to fine tune online connectivity tools to solve computer problems quickly while eliminating the expense and lost productivity associated with on-premises service calls.

Even if your Salt Lake City organization relies on a regular independent consultant or employs a full time organization that know how to deal with day-to-day network problems, Progentís Microsoft and Cisco certified engineers are available to provide a convenient and seamless remote extension of your local resources in cases when your regular service personnel either lack the bandwidth or the experience to handle sudden network crises or especially tough integration projects.

Details of Progent's Online Computer Services for Salt Lake City Utah
Progent's online support, Internet-based troubleshooting, system security expertise, and system administration services give offices in Salt Lake City Utah the greatest leverage for your support budget. Whether you require one-time phone support and remote network repair or ongoing Help Desk call center services and system management, Progent's experts can deliver your company world class network support while allowing you to avoid the expense and hassle of maintaining a full-service internal IT organization. Key features of Progent's National Remote Support services include:

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's head count, depth of technical background, fine tuned support software, and familiarity with corporate IT enable businesses to avoid the pitfalls associated with excessive dependence on smaller consulting firms, independent freelance service providers, or over-stretched internal IT help.

Progent adds value by providing:

How Does My Business Begin Receiving Online Network Help from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, go to Immediate Network Support.

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    Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining messaging solutions for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment features compliance, high availability, easy connectivity for remote and wireless users, time-saving administrative utilities, and productive integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or medium companies to upgrade to MS Exchange 2016 or MS Exchange 2013 Server.

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    Progent provides a variety of IT support packages for small companies. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem handling abilities of Microsoft Operations Manager, a state-of-the-art network and IT support software platform that monitors the availability, performance, and safety of your information system and identifies incipient troubles before they can bring down your system. With Progent's affordably priced IT service packages, small businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.

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    Windows Server 2008 represents an important step forward in making IT networks more protected and available, easier to virtualize and manage, higher performing, and able to offer an improved environment for web publishing. Progent can assist your company get the most from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, support, education, staffing, network monitoring, and security engineering services.

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    Progent's Microsoft-certified ISA Server consulting experts have long backgrounds developing Microsoft ISA Server-based security installations for information systems with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent can deliver a variety of low-cost online and on-premises support services to help you to deploy, manage, and debug desktops and mobile devices powered by Windows, macOS/OS X, iOS, Google Android, or Linux.

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    Progent offers the support of certified consultants as well as experienced database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and data security professionals to assist you to assess the potential advantages of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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    SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge enterprise-class applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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    For companies that have a combination of Mac and Microsoft Windows computers, there exist two popular solutions for running Microsoft Windows-only software on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect an Apple Mac to a networked Microsoft Windows-based PC to use Windows applications and share network resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac system so you can use Windows software directly. Progent's Mac technology consultants can help your company to manage these solutions for running Microsoft Windows applications on your Macs and can in addition help your organization to assess and configure other products for Microsoft Windows platform emulation.

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    SQL Server 2014 includes significant enhancements in key areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services including system design, deployment, management, troubleshooting, and software development services to help organizations of any size to realize fast return from their SQL Server 2014 investment.

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    Progent's Wi-Fi site survey and predictive modeling assist you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the coverage, performance, capacity, QoS, data protection, and roaming capability your business requires. Wi-Fi survey services from Progent include remote predictive analysis for planning a wireless network and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.

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    Progent's Microsoft Certified engineers can provide expert support for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 rollouts or updates and can provide local technicians to assist enterprises with installations of Microsoft Exchange in the or any area served by Progent's consultants.

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    The Contact Center support delivery model adopted by Progent gives small and midsize companies an dependable option to reliance on independent service individuals by offering broad technical knowledge shared by multiple engineering groups, optional 24x7 access to emergency assistance, fast escalation to top-level experts for solving even the most intractable problems, support consistency and reliability, quick follow through enforced by veteran IT service managers, a choice of convenient techniques for initiating service tasks, and a high level of process transparency made possible by ticket updates and available via a web portal.

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    Progent's Cisco CCIE-certified networking consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Progentís Microsoft-premier consultants can assist you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit PC desktop computing, design an efficient migration strategy that reduces business disruptions, and offer inexpensive, professional online help to assist your company to install 64-bit desktop operating systems and application software on your current hardware.

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    Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they have a chance to disrupt productivity.

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    Progent's CCIE-certified network infrastructure consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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  • Top Cybersecurity Organizations Juniper J4350 Router Security Consultant Juniper J Series Gateway

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    Firewall Security Protect

    Progent offers small and medium size companies expert consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can show you how to create a comprehensive security strategy and choose appropriate products from multiple vendors to achieve your security goals while staying within your budget restraints.

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  • Infor SyteLine CloudSuite Industrial Consult
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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing, distribution and service companies to simplify complex supply chains and improve the efficiency of key business processes to get products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that can range from occasional guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.

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    Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security strategy, streamline network management, help with creating applications, and build and validate a DR/BC plan.

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    Progent's Cisco Meraki wireless access point experts offer remote and onsite support to help organizations of all sizes to design, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and firewalls to create a cohesive network infrastructure that provides identical access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their location or device.

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    Key features of Dynamics GP/Great Plains software include a modular design that allows you to buy just the functionality you need, a standardized architecture based on Microsoft technologies to secure your investment and offer a tightly integrated environment, enhanced reporting services that allow you to monitor all operations, revenues and spending and sales patterns, integration with Microsoft Office to enable access to business information, the ability to integrate data from almost any database or desktop software into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized applications. Progent can help you configure and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to help you turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.

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    Progent's Experts Group offers support in key technologies such as Apple OS integration and programs; Consulting for Linux, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and vertical program help; CIO, business analyst, and project management services; Special program development and integration; Web site, electronic business, EDI, and client portal development and deployment; Database management and performance help; Business information consulting; and Telecommunications systems consulting.

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    Progent's short-term IT staffing services allow you to respond to the need for IT support personnel without incurring the costs and delays associated with identifying and hiring experienced technical help and without adding to your permanent workforce.

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    Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide remote or onsite configuration and debugging support to assist you to design, configure, upgrade, optimize, manage and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless access points to work with your unique workplace layout, building structure, and anticipated workloads.

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    Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies compliance settings control, keeps track of network resources, protects against company data leakage, performs health monitoring, enables safe end-user self service, and delivers a single control mechanism for administering multi-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help you with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.

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