Mobile Solutions
San Antonio, Texas Small and Midsize Business Networks
RIM BlackBerry Consulting
Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide San Antonio, Texas companies the services of BlackBerry-certified consultants who can help companies to maintain their BlackBerry environments or migrate smoothly to a current mobile solution.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for businesses of any size, effective integration and support of RIM BlackBerry technology has grown more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses frequently resort to outside support professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery model, gives small companies an affordable solution for integrating RIM BlackBerry products productively into their information system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you track and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and thoroughly.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
BlackBerry Enterprise Server Integration Help
The BlackBerry BES Server gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications such a calendars, address books, to-do lists, instant messaging, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange, users with BlackBerry smartphones have push-based access to Exchange email as well as to instant messaging-aware software through Microsoft Office Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to plan, configure, and troubleshoot BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can also help you to resolve a wide array of problems concerning synchronization, device detection, messaging consistency, web access, mobile connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online support for small office IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs at a minimum and, by handling problems promptly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to operate management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to define and install appropriate security options.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.
Contact Progent for Help from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about professional expertise for BlackBerry mobile wireless solutions, phone
An index of content::
SCCM Mobile Device Management Onsite Technical Support
SCCM Migration Technology Consulting Services
System Center Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, performs health reporting, enables safe end-user self service, and delivers a common control mechanism for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help your organization with any facet of designing, installing, using and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Small Business Software Consulting Services
Cisco and Microsoft Certified Expert Small Business Support Outsourcing
For small organizations interested in Progent's IT outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.
Microsoft Exchange 2016 Upgrade Professionals
Microsoft Exchange 2016 Migration Planning Professional
Progent can assist you in all phases of your upgrade to Exchange 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Intune SCCM Integration Online Help
Microsoft Enterprise Mobility Suite Online Consulting
Progent's Microsoft-certified Intune consultants can assist your company to assess the strategic case for adopting Intune for administering your portable devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can assist you to define policies, set up pilot systems to evaluate the benefits of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.
Remote Access Online Support
CCIE Expert Certified VPN Technical Support
Cisco's security and remote connection technology for small organizations represent a complete line of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit best with your company goals.
Consultant Private Cloud Hosting Services
Private Cloud Solutions Professional
Progent’s private cloud hosting service allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup and restoration. Smaller organizations can use Progent’s private cloud to eliminate major investments in the acquisition, upkeep, and operation of computer equipment and data center facilities while achieving the highest levels of system availability and physical security.
After Hours Fault-tolerant Data Centers Consultant Services
24-Hour Microsoft and Cisco Certified Expert Professionals High Availability Data Center
Progent's Data Center engineers can help you select fault-tolerant data centers that meet the particular requirements of your company. High availability colocation sites are particularly appealing to small businesses due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to create an on-site data center with even a minimum level of fault tolerance is too costly for the majority of small companies. Progent can help you reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a full array of engineering and support services.
VMware VCDX-NV Specialist
VMware VCDX certified Consultancy
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, deploy, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Consultant NetDocuments and Microsoft 365
NetDocs Document Management System Engineers
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for the legal profession. Progent offers online guidance from NetDocuments experts who can assist legal departments and law firms to design, configure, manage, tune, or troubleshoot a document management system environment powered by NetDocs.
Best SCCM 2012 Application Deployment On-site Support
SCCM 2012 Windows Server Deployment Integration
Progent can help your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from an older device and application management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving IT requirements. Also, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL SSRS, and IIS.
Telepresence Information Technology Consulting
Remote Remote Support SPA500 Series IP Phone
Progent's CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Wireless Case Study
School Wireless Case Studies
Progent delivered a wireless networking environment that enabled a school to increase efficiency and avoid the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it offered immunity to outside interference.
Expert Microsoft Certified Windows Server 2016 Hybrid Solutions Technology Consulting Services
Microsoft Certified Expert Windows Server 2016 Disaster Recovery Online Help
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a DR system based on Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.
Professional Security Inventory
Best Information Risk Assessment Consultants
Progent has put together two ultra-affordable service packages intended to enable small businesses to get an impartial security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, a security expert runs an extensive test of your IT infrastructure from outside your firewall to uncover potential weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a network scan from a secure machine inside your firewall to assess your exposure to inside assaults. Both security inventory packages are set up and run from a secured remote site.
Altaro VM Backup Management Support and Setup
Altaro VM Backup Troubleshooting Technical Support Services
Altaro VM Backup offers small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and for vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad range of services to assist you to design, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
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