Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide San Antonio, Texas companies the services of BlackBerry-certified consultants who can help companies to maintain their BlackBerry environments or migrate smoothly to a current mobile solution.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for businesses of any size, effective integration and support of RIM BlackBerry technology has grown more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses frequently resort to outside support professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery model, gives small companies an affordable solution for integrating RIM BlackBerry products productively into their information system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you track and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and thoroughly.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
Progent locations in South Central Texas
BlackBerry Enterprise Server Integration Help
The BlackBerry BES Server gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications such a calendars, address books, to-do lists, instant messaging, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange, users with BlackBerry smartphones have push-based access to Exchange email as well as to instant messaging-aware software through Microsoft Office Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to plan, configure, and troubleshoot BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can also help you to resolve a wide array of problems concerning synchronization, device detection, messaging consistency, web access, mobile connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online support for small office IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs at a minimum and, by handling problems promptly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to operate management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to define and install appropriate security options.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.
Contact Progent for Help from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about professional expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.