Consulting Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular products for achieving anytime-anywhere access to messaging, calendars, web programs, and other critical business information. Progent offers San Antonio, Texas companies the expertise of BlackBerry-certified consultants who can assist organizations to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.

As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for organizations of all sizes, successful deployment and support of BlackBerry technology has grown more difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's efficient online service delivery model, gives small businesses a budget-friendly solution for integrating BlackBerry products productively into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry devices throughout your business, define security policies that are right for your business, customize mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Integration Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry smartphones, providing a single solution for handling critical jobs such as device deployment, updates, and retirement while also offering a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent integration between Exchange Server, Groupwise, or Lotus email platforms and BlackBerry smartphones and allows wireless synchronization.

RIM BlackBerry Enterprise Server Configuration Support

BlackBerry Enterprise Server includes a wealth of data protection capabilities starting with advanced data encryption of messages sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in selecting degrees of security to meet the specific needs of your mobile network. Progent's BlackBerry certified consultants can help your company to choose powerful security functions and activate them wirelessly. Examples of these wirelessly selectable security settings are:

  • Disable a smartphone
  • Erase data from a lost or stolen BlackBerry device
  • Lock out Bluetooth
  • Activate internal protection against malicious attacks

BES Server also offers versatility in selecting ways to keep mobile users from installing or executing unsecure or prohibited code. Progent can help you to choose protective processes like:

  • List exactly what programs are allowed on the device
  • Prevent third-party software from using non-volatile storage on the BlackBerry smartphone
  • Determine what resources external applications can access on the device
  • Restrict the types of access third-party programs running on the BlackBerry smartphone can establish
  • Prevent all external programs from being loaded or run on the BlackBerry smartphone

Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For businesses in San Antonio, Texas who need fast and affordable access to a qualified RIM BlackBerry support expert, Progent provides effective online help from a veteran network support team who have delivered IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Remote consulting services eliminates travel costs and enables specialists to resolve problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and offer expert support in areas including resolving synchronization issues, deploying BlackBerry Enterprise Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can in addition help your company to resolve a broad array of issues concerning synchronization, device detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote support for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support expenses low and, by dealing with problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements analysis, system architecture, roll-out planning and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and equipment meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning options for software editions, server hardware and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Expert
In order to ask Progent about engineering expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.