Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful products for achieving mobile connectivity to email, scheduling, web programs, and other vital business data. Progent offers San Antonio, Texas companies the services of BlackBerry-premier experts who can help companies to manage their BlackBerry deployments or transition efficiently to a current smartphone platform.
As the complexity of small company IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, effective deployment and maintenance of BlackBerry technology has grown more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote support model, provides small companies an economical solution for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and control BlackBerry devices throughout your company, define security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.
San Antonio Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Antonio Metro Area.
Progent location in the San Antonio Metro Area
Consulting Help for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Domino, or Groupwise clients to send and receive emails that stay encrypted during transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial management tasks ranging from BlackBerry setup and updates to mobile security and high availability.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to do basic jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Control user and group settings with BES Server's vast selection of policies
Progent's BlackBerry-certified engineers can also help you to utilize BES Server to implement key procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Set up and manage BES Server's fault-tolerant architecture using VMware
- Deploy BlackBerry devices wirelessly
- Establish specialized administration roles
- Automatically track and analyze the health of your solution
How Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization issues to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can also assist your business to troubleshoot a broad array of issues associated with synchronization, handset recognition, messaging reconciliation, web browsing, wireless connections, IM, desktop application installation, and Desktop Redirector.
As a leader in delivering countrywide online support for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support costs low and, by resolving problems promptly, maximizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to select and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements analysis, system design, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and equipment meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software editions, server hardware and mass storage, network design, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can help you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
In order to contact Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.