Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones were once one of the most popular products for achieving location-independent access to messaging, scheduling, web-based programs, and other vital business information. Progent can provide San Antonio, Texas companies the expertise of BlackBerry-premier consultants who can help organizations to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the sophistication of small business networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for companies regardless of size, successful deployment and support of RIM BlackBerry solutions has grown increasingly difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations often resort to outside support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven online support model, provides small companies an economical solution for integrating BlackBerry products seamlessly into their information network.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and support BlackBerry devices across your business, recommend security policies that make sense for your business, customize mobile applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
(210) 750-3330 San Antonio Network Support Services


Consulting Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing large collections of BlackBerry devices is the BlackBerry BES Server. This powerful software allows Exchange, Lotus Domino, or Groupwise users to send and receive messages that stay encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide selection of crucial administrative tasks that span from smartphone configuration and updates to mobile security and high availability.

BlackBerry BES Server Integration Support

Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control user settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier engineers can also help your company to utilize BES Server to implement key tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability architecture based on VMware
  • Install BlackBerry smartphones remotely
  • Establish specialized management roles
  • Monitor and analyze the overall health of your solution

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For companies in San Antonio, Texas who need quick and affordable access to a qualified BlackBerry consultant, Progent delivers efficient online help from a seasoned support team who have delivered network solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)

Remote support avoids travel expense and enables specialists to fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and offer expert help in areas including resolving synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements analysis, solution design, roll-out strategy and execution, performance optimization, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and hardware products meet your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To maximize system protection, Progent's BlackBerry expert can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional help for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.



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