For immediate remote assistance with data security issues, businesses in San Antonio, TX, have access to world-class support by contacting Progent's security professionals. Progent's online support staff is available to offer effective and low-cost help with security problems that are impacting the viability of your IT network. Progent's accredited engineers are certified to provide help for environments powered by Microsoft Windows, Linux, Apple macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's wide array of services addresses firewall configuration, email filtering and encryption, secure network design, and disaster recovery preparedness. Progent's support team has earned the world's most advanced security accreditations including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP).
Progent offers online security support services on a per-minute basis with no minimum times and no additional charges for setup or off-hour support. By charging per minute and by delivering world-class help, Progent's billing structure keeps expenses under control and eliminates situations where quick fixes turn into big expenses.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
In case your network is now experiencing a network security emergency, go to Progent's Emergency Remote Technical Support to see how to get immediate assistance. Progent maintains a pool of seasoned cybersecurity specialists who can provide online and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your security defense to protect against future exploits.
For businesses who have planned carefully for an attack, the formal incident response procedure outlined by GIAC is Progent's approved method of responding to a serious security attack.
Introduction to Security Support Services
Coordinating computer protection plus planning for recovering critical data and functions after a security breach requires an on-going program involving a variety of technologies and processes. Progent's certified experts can support your business at any level in your efforts to protect your IT system, ranging from security assessments to designing a comprehensive security plan. Important areas supported by Progent's security engineers include Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Protection from Email-Borne Spam and Viruses.
Planning and Building Secure Networks
Any organization should develop a carefully considered security plan that incorporates both preventive and reactive steps. The pre-attack strategy is a collection of steps that helps to reduce vulnerabilities. The post-attack strategy specifies procedures to assist security staff to evaluate the losses caused by a breach, remediate the damage, record the experience, and revive business functions as quickly as feasible. Progent can show you how to incorporate protection into your business processes. Progent can configure scanning software, create and implement a safe IT infrastructure, and propose procedures and policies to enhance the safety of your information system. Progent's security experts are available to help you to configure a firewall, deploy secure offsite access to email and information, and configure an efficient virtual private network (VPN).
If your company is looking for an economical option for outsourcing your security administration, Progent's 24x7 Monitoring Options feature automated online server tracking and immediate response to emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud resources and that are compliant with regulatory data security standards. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)
Data Restoration and Failure Analysis
Progent provides expertise in restoring networks and computers that have been compromised, are quarantined, or have ceased to function because of a security breach. Progent can show you how to assess the losses caused by the breach, restore ordinary functions, and retrieve data lost as a result of the event. Progent's certified engineers can also oversee a thorough forensic analysis by examining event logs and utilizing other advanced assessment techniques. Progent's background with security problems reduces your business disruption and allows Progent to propose effective ways to avoid or contain future assaults.
Ransomware Cleanup and Restoration Expertise
Progent can provide the help of seasoned ransomware recovery experts with the knowledge to reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock. For more information, see ransomware removal and restoration services.
Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis tools to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via leading-edge tools packaged within one agent managed from a single console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.
ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup activities and enables fast recovery of vital files, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's veteran engineers can provide unique specialized help in vital facets of network protection including:
Information Risk Evaluation and Compliance Testing
Progent provides expertise with information risk evaluation tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of automatic network scans to uncover possible security holes. Progent has extensive experience with these utilities and can assist you to analyze assessment results and react efficiently. Progent's certified security consultants also provide web software testing and can perform expert evaluation of corporate-wide security to determine your organization's compliance with important worldwide security specifications such as FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless equipment as well as mobile handsets. Get additional information about Progent's Information Risk Audits and Security Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth consulting services for Cisco's complete family of security and Virtual Private Network technologies such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Get more information concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Expertise.
Additional Firewall and Virtual Private Network Solutions
Stealth Penetration Checking Consulting
In addition to supporting a wide array of network security technologies from Microsoft and Cisco, Progent offers companies of all sizes expert engineering services for security products from other important firewall and VPN suppliers. Progent's engineers can provide:
Stealth penetration checking is a vital technique for helping organizations to understand how vulnerable their networks are to serious attacks by showing how thoroughly corporate security processes and technologies stand up to authorized but unannounced penetration efforts launched by veteran security engineers utilizing the latest intrusion techniques. Find out more information about Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Services
Certified Information Security Manager (CISM) identifies the fundamental competencies and worldwide benchmarks of service that information technology security professionals are required to achieve. CISM provides executive management the assurance that those who have earned their CISM have the background and knowledge to provide effective security administration and consulting services. Progent can offer a CISM support professional to help your enterprise in critical security disciplines such as data security governance, vulnerability assessment, data security process management, and incident handling support.
Get more details concerning Progent's CISM Security Support Assistance.
CISSP Security Consulting Services
Progent's CISSP consultants are security engineers who have been awarded CISSP status through verified experience, extensive study, and formal examination. CISSP Certification indicates mastery of an international standard for IT security. ANSI has granted the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include cybersecurity management procedures, security design and models, connection control systems, software development security, operations security, hardware security, cryptography, communications, Internet security, and business continuity planning.
Learn more details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Certified cybersecurity consultants have earned ISSAP status as a result of rigorous examination and substantial hands-on work with information security architecture. ISSAP consultants possess in-depth understanding of access control mechanisms and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.
Get additional details about Progent's ISSAP Accredited Secure System Architecture Consulting Support.
CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow modern system security engineering principles and processes in system development, review system security designs according to cybersecurity engineering best practices, produce viable system designs that incorporate compliant cybersecurity features for all key system functions, define effective configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic security solutions that balance your operational requirements with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Consulting Services
The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that represents expertise in network security auditing. Accredited by ANSI, the CISA credential has candidates pass a comprehensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Premier security professional able to help businesses in the fields of IS audit services, IT governance, systems and infrastructure planned useful life, IT service delivery, protecting data assets, and disaster recovery preparedness.
Find out more details concerning Progent's Certified Information Systems Auditor (CISA) Support Services.
CRISC-certified Risk Mitigation Consultants
The CRISC certification program was established by ISACA to verify a consultant's skills to design, deploy, and maintain IS control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and execute a workplace continuity strategy based on industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget. Progent's network risk management expertise is complementary to the services provided by Progent's CISA-Premier security engineers for objectively evaluating your IT control mechanisms and also with the expertise of Progent's CISM-certified consultants for implementing security policies.
Read the details concerning Progent's CRISC-certified Risk Management Services.
GIAC Professional Services
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security professionals. GIAC's goal is to assure that an accredited professional possesses the knowledge necessary to deliver services in vital areas of network, information, and application security. GIAC accreditations are acknowledged by businesses and government organizations all over the world including U.S. National Security Agency. Progent offers the expertise of certified professionals for any of the network security services covered within GIAC accreditation programs such as assessing security systems, security incident response, intrusion detection, web application security, and SIEM solutions.
Find out more details concerning Progent's GIAC Information Assurance Support.
Depend on Progent for Network Security Support
If your company is situated in San Antonio or elsewhere in Texas and you're trying to find computer security support services, telephone Progent at 800-993-9400 or go to Contact Progent.