Immediate Online Consulting for San Antonio Texas UNIX, Linux, or Solaris SystemsFor small and midsize businesses in San Antonio Texas, Progent provides technical support for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX and Windows platforms. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (See Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE network specialists for challenging infrastructure issues, as well as the assistance of CISA and CISM-certified security consultants to handle advanced security design and business continuity planning.

Progent's remote technical support services represent excellent value because they have the real-world experience and the sophisticated technology to resolve the majority of network problems quickly. Efficient support reduces immediate costs since service calls accumulate a smaller number of billable consulting minutes. Online help also eliminates the expense of dispatching an engineer to your office. Your company benefits even more in incidental expenses by minimizing or eliminating network outages and related costs resulting from business disruption, upset customers and vendors, unproductive workers, and distracted management.

Progent's pricing policy for remote help is designed to get the most out of your network support dollar. Progent bills by the minute for telephone-based consulting, so you pay exclusively for the support that you actually get. In contrast to many online service companies, Progent requires no service activation charge or minimum payments. Progent's per-minute billing unit and clean policy for billing avoid scenarios where fast solutions somehow turn into substantial invoices. Progent's skill at disposing of problems quickly translates into your business spending less money.

Progent's Online Support Technologies
Over time, Progent has refined a set of customized tools and proven methodologies which permit the maximum degree of efficiency for online help and troubleshooting for small company computer systems. Progent offers protected Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN access permits the engineers of Progent's Technical Response Center to link to your network without compromising system security.

Progent's advanced service database system maintains comprehensive records for the service that Progent's customers have received. Progent's staff engineers have the benefit of the records of support delivered to each client by any consultant. This database of anomalies and repairs is organized as an easily retrievable proprietary database that permits Progent's remote support experts to communicate their experiences company-wide to make sure that the quality of Progent's technical support improves daily. Progent's high-level accreditations and close associations with major industry leaders such as Cisco and Microsoft permit access to other vast support knowledge bases and allow fast response from manufacturers' internal product engineers so Progent's remote service experts are able to come up with optimal resolutions quickly.

Initiate Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's phone services in San Antonio Texas or to learn additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical requirement for network help, visit Immediate Urgent Support.

Phone-based Support Services Provided by Progent
Progent's online technical service experts have advanced credentials in a comprehensive array of technologies. This broad range of IT skills permits Progent's engineers to resolve almost any crisis likely to take place in a small or midsize business information system. Credentials held by Progent support experts in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional, and Design Professional.

To provide assistance to companies with mixed-operating system environments, Progent also offers the services of engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional consultants.

Phone-based services provided by Progent to customers in San Antonio include:

  • UNIX, Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based support services cover a broad range of information technology including network architecture, email systems, network and process security, UNIX/Linux and Microsoft Windows integration, VMware products for server economization and simplified administration, and transitioning from older systems to current MS Windows or Linux-based environments. Progent's group-oriented methodology for solving network issues promotes quick escalation, if necessary, to engineers with task-relevant experience to handle complex scenarios. This accelerates repair of urgent problems, reduces lost productivity, and cuts support costs.

    Progent's UNIX and Linux consultants can provide emergency remote assistance for resolving anomalies within UNIX/Linux systems powered by leading derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux platforms for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco CCIE for Complex Infrastructure Problem Solving
    Cisco Infrastructure Consultants for San Antonio TexasThe Cisco CCIE certification is the highest accreditation for network consultants, and certifies an individual's technical skills at the master level. Cisco CCIEs know how to handle the most difficult problems encountered in network design, deployment, maintenance, protection, and problem solving. Cisco CCIEs can cooperate closely with Cisco's internal support staff in isolating anomalies with IOS Software network management tools and coming up with alternate approaches or locating software updates. Cisco CCIEs provide exceptional cost-effectiveness since their deep experience allows them to fix even the most complex problems rapidly. In typical instances, less qualified engineers can struggle for hours or days with identical tasks that a Cisco CCIE can resolve in minutes. Few support firms make CCIEs accessible to help small and mid-size businesses. Progent can provide quick telephone contact with a Cisco CCIE so your company can receive urgent support for serious network problems that are crippling worker productivity but are outside the scope of your ordinary network service resources. Progent's Cisco CCIE engineers can connect to your environment using advanced on-line troubleshooting tools to perform quick, secure, and economical analysis and remediation. Progent's Cisco-qualified CCIEs offer expertise in all of Cisco's popular selection of connectivity devices such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst switches, as well as Virtual Private Network (VPN) solutions.

  • Authorized Microsoft Windows Expertise
    Windows Support for San Antonio TexasProgent's Microsoft-certified online service professionals can deliver network repair and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can assist you with a broad variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration, Exchange 2010 management, SharePoint Server 2016 migration and hybrid integration support, SharePoint Server 2019 design and integration, Microsoft Skype for Business Server migration support, Microsoft Lync Server integration and Office Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a broad range of remote PC desktop services such as Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, integrating Microsoft Office 2010, and streamlining desktop configuration.

  • CISM and CISSP Certified Network Security Specialists
    CISSP Premier System Security Specialists for San Antonio TexasProgent's certified CISSP and ISSAP security engineers offer a variety of system protection solutions that can strengthen the protection of your UNIX/Linux, Solaris, Mac or Microsoft Windows environment against attacks or assist your business to recover quickly following a damaging breach. Security services available from Progent include: thorough security evaluation utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Netcat; quick cleanup after virus and worm attacks; configuring firewalls; establishing secure mechanisms for off-site and mobile connectivity; defending your messaging system against viruses, spam and DHA attacks; and offering 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote consulting to help companies of any size integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that combine local IT assets as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration services such as Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than 20 years of background delivering advanced consulting support remotely, and Progent can help you complete your cloud migration projects quickly and affordably.
Additional Support Programs Offered by Progent
Progent offers the skills of world-class remote consulting experts for contract IT projects that small companies often need. Progent's charges for longer-term development or consulting projects are determined based on the level of expertise of the consultants involved. Progent's background in these special fields of computer technology enables clients to complete major projects economically and on schedule. Progent's special remote engineering services include:
  • Call Center Support
    Progent's Help Desk programs for small and midsize businesses with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center services are a convenient solution for smaller organizations who don't have the resources to assemble and manage an internal Help Desk but who want quick access to a dependable Call Center with professional phone support plus the available expertise to escalate the most challenging problems to high-level engineers.

    Progentís Help Desk Co-management services make it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progentís shared Help Desk service is a collaborative support solution built around the top professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk consulting expertise can guide you in creating an effective new Help Desk Call Center or improving your current one, selecting or enhancing Call Center software to meet the unique requirements of your company, or providing occasional online personnel to supplement your existing Help Desk team to handle demanding events such as software transitions, major updates, or rolling out new applications.

    Progent's Help Desk Call Center staff of experienced network professionals gives your computer users in San Antonio Texas immediate access to a reliable technical support group with extensive background offering telephone-based consulting and online repair service for networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk perception as a significant driver of company productivity, and Progent's policy is to resolve and not just document network issues.

  • Business Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts staff provides online advanced consulting support and training in special application fields that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, custom programming, and training for popular Microsoft applications such as Microsoft CRM, Project, Office Word, and Office Excel. For additional information concerning Progent's consulting, customization, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

    Progent's Mac experts can support the imaginative components of Mac systems by offering remote help support and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with special projects like scanning or digitizing audio/video or establishing an audio/video production studio.

    Online Network and Server Monitoring Support
    Progent offers companies in San Antonio Texas online network and server monitoring services powered by Microsoft Operations Manager network monitoring, enhanced by Progent for your business so your network maintenance is proactive rather than reactive. By spotting emerging trouble spots before they evolve into downtime, automated monitoring can ward off disruptive and costly network breakdowns. Progent can also assist with system monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or systems that support a mix of OS platforms.

How Your San Antonio Texas Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent remote help with UNIX/Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Online Support, telephone 1-800-993-9400, or refer to Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
737-204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
361-356-3700 Corpus Christi Network Support Services
San Antonio 19179 Blanco Road
San Antonio, TX 78258
210-750-3330 San Antonio Network Support Services




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    Progent's Cisco Meraki wireless AP consultants provide online and on-premises support to help organizations of all sizes to design, deploy, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, responsiveness, security, manageability and availability for wired and Wi-Fi clients regardless of their mobility or device.

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    Progent's certified SQL Server 2019 consultants can help you to evaluate the advantages for upgrading to SQL Server 2019 and can provide fast online or on-premises contact with experts in system design and integration, application development, database administration, and network security.

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    Progent's Citrix consultants can help you to plan, deploy, manage, and support a virtual application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and support a remote datacenter that offers high availability, enhanced protection, and fast recovery.

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    If your company runs a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISA and CISSP-certified consultants can assist your whole organization in a broad array of security topics including security management practices, security architecture and models, connection control systems and methodology, software development security, business processes security, physical security, communications, network and Internet security, and disaster recovery planning. CISA and CISSP define the basic competencies and international standards of performance that network security professionals are expected to master. These accreditations offer executive management the assurance that consultants who have achieved their CISA or CISSP qualification have demonstrated the experience and knowledge to deliver effective security support and consulting help.

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  • 24-Hour Specialists ProSight ESP Endpoint Protection Services
    Hyper-V Security Support and Help

    ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that allows you prove compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.

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    Top IT Consultant Threat Management Gateway

    Microsoft Forefront TMG 2010 is based on the powerful security technologies of ISA Server and provides a easily managed web gateway that acts as a one-server solution for an array of security features including an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual machine to lower expenses and improve availability. Progent's Microsoft consultants can assist your company to design and execute test and production deployments; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist you to migrate smoothly to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Progent's Juniper Networks-certified NetScreen consultants can assist your company to install and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor systems.

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    Dynamics GP/Great Plains allows you to grow and manage your company more efficiently by delivering easy access to decision-driving data and a fast ROI. Dynamics GP offers major productivity benefits including its ability to expand the reach of your organization, manage your accounting, automate financial operations, standardize processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and maximize free cash flow. Progent can help you configure and maintain a robust, safe server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you derive all the benefits of your Microsoft Dynamics GP/Great Plains software.

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    Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health monitoring, enables safe end-user self service, and delivers a common point of control for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help you with any facet of designing, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

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    Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to suit your unique company needs. Progentís Microsoft-certified support experts provide experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration support for safe, corporate-wide resource sharing plus interfacing with CRM applications.

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    Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other email infrastructure to reduce capital expense and management overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, plan a network topology that aligns with your functional requirements and IT budget, implement a non-disruptive migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your IT team and users, and provide as-needed consulting and troubleshooting.

  • Specialists Cisco Configuration Assistant Cisco CCIE Professionals
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  • Onsite Technical Support Microsoft Exchange 2000 Upgrade
    Microsoft Exchange 2000 Information Technology Consulting

    Progent is one of the most qualified information technology support firms for creating e-mail systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive all the advantages of Microsoft Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.

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    Progent can help small and mid-size organizations to configure IP voice technology to give their at-home employees the benefit of seamless extensions of the corporate phone network.

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    Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it.

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    SQL Server 2008 delivers indispensable, standardized tools to computer experts and information workers, lessening the difficulty of creating, integrating, administering, and accessing company information and database programs on platforms ranging from handheld devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

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    Consulting Apple macOS and Windows

    Progent's support specialists in Mac and Windows technology can show you how to integrate Mac and Windows computers into seamless networks with resource sharing and collaboration support. Allowing efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Apple service makes it possible to provide expert support to businesses that depend on these platforms to maintain their competitive advantage. Progent can also assist you to interface Apple's iPhones and iPads with your Windows network.

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