Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time one of the most successful products for achieving location-independent connectivity to email, scheduling, web-based programs, and other vital business data. Progent can provide San Bernardino, California businesses the services of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.

As the complexity of small company networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the norm for organizations of any size, successful deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the need for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for integrating BlackBerry products seamlessly into their IT system.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and support BlackBerry smartphones across your company, define security policies that make sense for your business, customize wireless applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored rapidly and safely.

Inland Empire Contact Information:
Progent offers consulting services and onsite technical support throughout San Bernardino and Riverside Counties.

Onsite IT Consulting
Progent locations in Inland Empire

City Address Phone Link
Ontario Ontario Airport Center, 337 N Vineyard Avenue Suite 400
Ontario, CA 91764
909-687-2199 Ontario Network Support Services
Riverside 3610 Central Ave, Suite 400
Riverside, CA 92506
951-900-8770 Riverside Network Support Services
San Bernardino 3610 Central Ave, Suite 400
Riverside, CA 92506
909-543-0600 San Bernardino Network Support Services


BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server gives companies a centralized and secure source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs like calendars, address books, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers with BlackBerry handsets have push-based access to Exchange email as well as to IM-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can help you plan, configure, and troubleshoot BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Professional BlackBerry Technical Support Services Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible remotely to provide expert assistance to companies in the San Bernardino region or anywhere in the state of California. Progent's seasoned remote consulting team has helped businesses resolve computer problems and cut support costs in each state in the country and established a large base of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide online assistance for a broad array of technologies associated with RIM BlackBerry products including wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs assessment, system architecture, installation planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and equipment meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can assist your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Professional
In order to get in touch with Progent about consulting support for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.



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    Solaris Upgrading

    Progent can assist your company to plan and execute an efficient migration from a Sun Solaris-based IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity software, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can show you how to preserve your information and minimize business discontinuity by developing an effective transition strategy that protects your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing environment, transition planning and validation, Exchange migration support, data and application software porting, and server and mass storage migration and economization.

  • Urgent Microsoft Certified Expert IM Infrastructure Support Services On-site Support Microsoft Presence Awareness
  • Urgent Security Organizations Juniper J2350 Router Urgent Juniper J Series Gateway Cybersecurity Contractor
  • Urgent SharePoint Online Migration Network Engineer SharePoint Server 2019 Technical Support

  • Tracking Service Costs Online Support Services
    CISSP Certified Security Service Reporting Outsourcing

    Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or local support firms who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation sent by every consultant to each client. The practice of documenting and archiving service records allows more effective support and eliminates a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.

  • VMware SRM and NSX Disaster Recovery Professional VMware Site Recovery Manager and NetApp Professional

  • SCVMM Planning Support and Integration
    Specialists SCVMM

    Progent's Microsoft-certified consultants can assist businesses of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist you to migrate from an earlier release of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment so you get the highest possible business value.

  • Web Application Security Testing Specialists Computer Security Assessment Consultants
  • Windows 2003 Setup and Support IT Consultant Windows 2003 Server
  • Windows 8.1 Upgrade Consultancy 24x7 Windows 8.1 Upgrade Consultants
  • Windows SBS Network Consultants Microsoft Windows Small Business Server 2008 Consultancy
  • Windows Server 2012 Cluster Management Information Technology Consulting Windows 2012 Clustering Remote Consulting
  • Windows Server 2012 R2 Multitenancy Network Consultants After Hours Engineers Windows Server 2012R2 Active Directory
  • Windows Server 2016 and SCOM Help and Support Windows Server 2016 Hybrid Configuration Technology Consulting

  • Exchange Server 2016 Upgrade Technical Consultant
    Exchange Server 2016 Migration Network Consultants

    Progent can assist you in all facets of your upgrade to Exchange Server 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Windows Server Hyper-V 2016 Shielded VMs Setup and Support Computer Consulting Windows Hyper-V 2016 Security and Compliance

  • Support and Help Solaris
    Sun Solaris On-site Technical Support

    Progent's Solaris family support experts provide small businesses and developers assistance with managing and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent offers your business access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience provides you with an easy single source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

  • Wireless Security Consultant Wireless Security Consulting Services

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