Low-cost Network Support from Microsoft premier Experts for Companies in San Bernardino, CA
By offering professional support whenever you need it, providing specialized knowledge for critical business applications, providing innovative services like virtual data center hosting, billing only for help delivered, and charging no setup fees or retainers for standard services, Progent enables you to maximize the business value of your It system and cut support costs. Progent understands that information system security, reliability, and performance are just as important to small businesses as to major enterprises but that smaller companies don't have the economy of scale to spend heavily in information technology and in-house support groups. Progent's basic competitive advantage is that no network support firm can equal Progent's ability to deliver the IT support expertise your business needs when you require it and at a cost you can afford.

For larger businesses, Progent can provide co-sourcing support to reinforce the technical skills of your internal IT support group. Co-sourcing can cut costs and help meet schedules for big projects like software design and development, disaster recovery preparedness, security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can also offer access to accredited experts to assist your company to plan and implement your cloud computing strategy.

Main Technologies Supported by Progent for Office Networks in San Bernardino, California
Progent offers the services of qualified experts for all aspects of business network technology found in small companies. Products and technologies supported by Progent's consultants include:

Support Delivery Options Available for San Bernardino, California Businesses
Progent offers a variety of alternatives for providing small and midsize companies with affordable IT services for technical support, consulting, hosting services, and IT management outsourcing. Progent's paradigm for delivering computer support is built on the Help Desk Call Center operational structure familiar to big IT groups. Progent's Help Desk Support Model ensures rapid response, comprehensive activity documentation, dependable follow-up, and strict cost control for an array of IT service delivery alternatives that include online repairs, on-premises help, top-level consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) provides urgent and routine remote assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and worldwide. Progent's certified support experts can help clients to troubleshoot and repair network issues without the cost or time loss of travel for onsite support calls. The background of Progent's network consultants allows them to handle the majority of IT issues quickly. For the most complex issues, Progent's breadth of knowledge makes it possible to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-based registration procedure for first-time clients to address emergency network problems and Progent charges by the minute with zero startup fees or time minimums, so you are invoiced only for the assistance you receive. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISM-certified security professionals. Find out additional information concerning Progent's remote network support services.

  • Onsite Support
    Progent offers on-site computer support for registered customers in larger cities in the U.S. Progent's onsite service technicians can work in tandem with Progent's online support engineers to give small businesses the best of both worlds: hands-on support technicians when you need them as well as the on-line expertise of Progent's seasoned staff of IT consultants, security professionals, and business software developers. The response time for on-site support visits is usually less than one business day. There is no sign-up or retainer fee for registering as a Progent customer for on-premises support. Find out more details concerning how to sign up for Progent's onsite network service.

  • Help Desk
    Progent's Help Desk Services are designed for small and midsize businesses and local governments who need fast and dependable access to an online Help Desk with efficient telephone support, remote repair capability, and enough technical strength for full problem escalation. Since small and midsize companies usually are constrained by tight IT budgets and can spare scant management bandwidth for dealing with network support, Progent's Help Desk Call Center Outsourcing Services could be the most cost-effective way to make sure that business information networks stay productive. Learn more about Progent's Help Desk services.

  • Consulting Services
    Progent offers small and midsize companies affordable access to enterprise-class IT professionals who can deliver help with critical technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network infrastructure, company-wide network security engineering, high availability it system consulting, virtual server strategies, plus integration, programming and support for small business software including financials, ERP and MRP, management reporting, sales automation, and office productivity suites. Progent can help with short-term projects including office relocations and major system upgrades, extended initiatives such as management reporting software development and support, database application programming and DBA services, and web design, on-going support including System Center 2012 Operations Manager support and SCOM 2016 consulting services for network monitoring and network administration, or urgent response like data restoration and malware cleanup.

  • Application Hosting
    Progent can host mission-critical applications like Exchange Server and Microsoft SQL Server to provide small and midsize companies with higher levels of reliability, protection, and performance than is feasible with the class of on-site data center that is practical for most small organizations. Since Progent utilizes the same data centers that host the gear of some of the planet's biggest IT organizations, Progent can save you the investment in building and maintaining the systems required for enterprise-class cooling, power backup, and uninterruptible Internet access. For managed applications, Progent can also ensure that upgrades and revisions remain updated, security and performance is constantly monitored, and systems and data files are regularly backed up and ready for full and rapid restoration. Find out additional information concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting services for the entirety of a small company's servers in an environment that not only delivers the highest level of dependability and scalability but that is also simple for customers to migrate to another support firm or to move internally if your business situation calls for it. Progent's Private Cloud hosting is built around tested virtual server techniques that allow companies with mixed networks to benefit significantly on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. In contrast to ordinary SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in one centrally administered package, can handle the mixed- platform and loosely standardized networks common with smaller businesses, and keeps control of the software licenses in the customer's hands so that migrating to a new virtualized system is fast, reliable, and inexpensive. This eliminates ending up a prisoner of a single hosting service while still offering all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide expert remote consulting to help businesses of any size connect their networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that utilize local resources as well as cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of cloud migration support services such as Office 365 integration with on-premises Exchange, Azure planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's affordable ProSight portfolio of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the complete malware attack progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with government and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, apps and VMs that have become lost or damaged due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating tedious management activities, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, locating appliances that require critical software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of leading information security companies to deliver web-based management and comprehensive protection for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so that any looming issues can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Based on some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable Active Directory system. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include simpler management, better compliance with information security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent information assurance consultant. The interview is intended to evaluate your organization's preparedness to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your existing security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient AV and backup environment that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the fundamental network software and office productivity programs used by the majority of small and mid-size businesses. As a Cisco-authorized partner, Progent also offers expertise for an increasingly complex array of infrastructure technologies including PIX and ASA firewalls, switches, routers, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Certified cybersecurity consultants, CISM-authorized security engineers, CISA-certified security audit specialists and GIAC-certified information assurance experts can provide a business-wide perspective on network security and can assist with complex security programs such as SIEM solutions to help companies meet business standards and statutory requirements for IT data protection and reporting.

The breadth and depth of Progent's consulting team bring a powerful set of benefits to clients trying to maximize the productivity of their information system within a reasonable budget. These benefits include:

  • Best Industry Practices
    Progentís staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry background, at the front lines of network support, executing a wide variety of IT projects for an extensive array of customers. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent instills in its consulting team. This ensures that you get not just world-class IT capability, but also a support engineer with proven approaches for repairing actual IT problems quickly. Find out more about Progent's best practices for network consulting.

  • Value Pricing Structure
    Progent's pricing policy is to charge for remote service and in-person help per minute. Consequently, you are billed just for delivered support. Progent does not demand a higher rate for off-hours or urgent service, and Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no sign-up fee and asks no retainer for services delivered during regular working hours. Many support firms impose substantial minimum payments or charge in increments of a quarter hour or more. Progent's one-minute pricing granularity eliminates major invoices for quick repairs. An additional advantage of granular invoicing is that customers are less tempted to allow minor problems to fester until they become big problems. Find out additional information about Progent's value pricing for IT outsourcing.

  • Complete Reporting of Delivered Services
    Progent has created a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or local support organizations who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation given by every consultant to each customer. The practice of detailing and organizing support records results in more effective support and eliminates a variety of typical problems such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom. Find out additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Small companies who work with independent service providers or who maintain in-house support staffs gain when Progent transfers information about critical technology and proven methodologies to make their networks more robust, secure, and productive. Learn additional information about Progent's knowledge transfer services.

Get in Touch with Progent
If your San Bernardino, California business needs to contact Progent about network outsourcing, consulting, or tech support, call 800-993-9400 or see Contact Progent.

Fast Remote Network Support
For fast online technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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Allen Network Setup Allen Configuration
Auditing Los Angeles, Southern California CISSP Information systems Security Outsourcing
ProSight Data Protection Services Consultant
ProSight DPS Backup and Recovery Services Specialist

ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of critical data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your critical information.

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Support for Exchange 2013 Migration
Exchange 2013 Data Loss Prevention Configuration

Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact vital IT areas like ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, create an efficient validation and deployment plan, and train your IT team to maintain your Exchange 2013 environment. Progent also offers affordable online support and management for Microsoft Exchange 2013.

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Exchange 2016 Mailbox Server Online Help
Exchange 2016 Project Planning Support Outsourcing

Progent can help your business in any and all facets of your migration to Exchange 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

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Cisco Virtual Private Network Online Help
CCDP Expert Certified Cisco RADIUS Security Computer Consulting

Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the flexibility to evolve with your growing business needs. Progentís Cisco-Premier network experts are familiar with Ciscoís complete line of products aimed at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.

Cisco Technical Support Companies in Columbia, SC Design Consultants in South Carolina
Cleveland, OH SQL 2012 Network Architect Firms Configuration Cleveland Ohio
CCDP Expert Certified Consulting Services for Fully Redundant Network
Fully Redundant Network Consultant Services

Progentís non-stop interoffice connectivity and 24x7 system connection consultants can help small organizations achieve zero-downtime Interoffice connectivity through redundant networks featuring transparent failover. Progentís CCIE engineers can plan and deploy fault tolerant Inter-office connections based on zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers affordable non-stop interoffice networking.

Computer Consulting Company Best Network Management Services
Consulting Organization for Microsoft Computer in San Bernardino County California IT Consultants
Firesight Technical Support
ASA Firewalls with Firepower Online Support

The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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Exchange Server 2016 Upgrade On-site Technical Support
Microsoft Exchange Server 2016 Upgrade Online Technical Support

Progent can help you in all phases of your upgrade to Exchange 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Firewall Protecting Security Consultancy for Security
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Cisco's Meraki MS family of access and distribution switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective remote expertise to help you to design and deploy a productive network solution based on Meraki switches, simplify network administration with Meraki's cloud-based management tools, configure policies to maintain security and compliance, create and test a disaster preparedness strategy, and resolve technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a unified networking solution.

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Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller technology.

MOM 2000 Consultant Services MOM 2005 IT Consultants
Microsoft Exchange Outsourcing Companies MCSE Expert Certified Exchange 2010 Active Directory Online Troubleshooting
MS SQL Applications Consultants
MS SQL Applications Support

SQL Server 2005 delivers indispensable, standardized tools to computer experts and network users, reducing the difficulty of designing, deploying, administering, and accessing company data and analytical applications in environments ranging from mobile devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in designing and deploying data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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Engineers for CISSP-ISSEP Cybersecurity
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Progent's CISSP-certified network security experts can assist businesses of all sizes with any facet of information system security. Progent can create cost-effective cybersecurity systems that guard a small business against advanced threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support local, remote, and mobile users accessing network resources spread over a mix of physical datacenters and various clouds.

Microsoft Hyper-V Virtual Machines Online Support Microsoft Hyper-V Virtual Server Network Consulting
Microsoft SQL Server 2017 Implementation Support SQL Server Online Consulting
Microsoft Windows Server 2019 Technical Support Firm Windows Server 2012 R2 Small Office IT Consultant
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Minneapolis, MN Remote Consulting for SharePoint Server SharePoint Server Remote Technical Support
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Apple macOS and OS X Support Outsourcing
Apple iCloud Online Technical Support

Progent's consultants offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For computer networks based solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is reliable, secure, fast and able to achieve your company's business goals.

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Progent's SonicWALL experts can show you how to deploy, maintain, and troubleshoot SonicWALL firewall appliances inculding the current SonicWALL NSA family of appliances and the older SonicWALL PRO 1260 Secure Switch devices. Progent's CISSP Premier consultants, CISM Premier security engineers, and CISA Premier IS security audit consultants can show you how to design an end-to-end security strategy, including written policies, and design protection into your corporate practices.

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Progent's Intune consultants can help your company to understand the business case for utilizing Intune for configuring and managing your mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist your company to define policies, plan and deploy pilot environments to evaluate the appropriateness of Intune for your environment, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.

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Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a broad range of economical online consulting services to help you to manage and troubleshoot your legacy Microsoft Office Word environment or assist you to migrate to a current release of Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between various releases of Word, interfacing Office Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and online training sessions customized for your special requirements.

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Microsoft Certified Partner Windows 7 Security Integration Services
Microsoft Windows 7 Consulting Services

Progent's certified consultants can provide offsite and onsite support expertise to assist your company to administer, support, and troubleshoot computers based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, remote connectivity, mobile device management, Wi-Fi network design, and remote network monitoring.

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Microsoft Best Practices Online Support Services

Progentís staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, in the trenches of IT service, performing a wide variety of IT projects for an extensive array of businesses. Each Progent consultant shares a proven set of individual best practices that are combined into shared best practices standards that Progent instills in its support staff. This means that you get not just world-class IT skills, but also a consultant with proven methods for applying technical knowledge to repair actual IT problems quickly.

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Network Monitoring Remote Consulting
Application Monitoring Remote Support Services

Even if your business has a small network support group and a modest IT budget, your information system can still have the same high availability and responsiveness that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT professionals, the most recent system management products for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your vital network applications and servers up and running.

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Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or small support firms who provide minimal documentation or specifics of services performed, each service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service documentation transmitted by each consultant to every client. The practice of documenting and archiving support activity results in more efficient service and eliminates a variety of typical problems such as when a service customer is virtually held hostage to a consultant who wonít release the keys to the kingdom.

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Windows Server 2000 Upgrading
Windows 2000 Server Technical Consultant

Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2000 Servers and can simplify network management, offer tech support and repair, and strengthen security. Progent can also show you how to create, justify, and execute a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing test installations to reduce the technical risk involved with moving to Windows 2003 Server by uncovering potential hardware and application compatibility problems.

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Cloud Backup Security Computer Consultants

ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical files, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information.

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Microsoft Certified Partner Exchange 2013 In-Place Hold Professional
Network Engineer for Exchange 2013 In-Place Hold

Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a revamped structure. These improvements favorably impact key areas like ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Exchange Server 2013.

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Windows 10 Edge Integration Services Windows 10 Microsoft Deployment Toolkit Professional
Windows Emulation for macOS Network Consultant VirtualPC for Mac Support
UNIX Consulting
Solaris Consultant

If your business network mixes Solaris technology with Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your OS platforms to coexist for easy administration, transparent dataflow, high dependability, superior performance, and tight security. Progent's Solaris and Windows coexistence assistance services include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical support and repair, on-site technical support, and Help Desk Call Center support.

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Wireless On-site Technical Support
Aironet Integration

Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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SQL Server 2016 and Windows Server 2012 R2 Technical Consultant
SQL Server 2016 Express Network Consulting

SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, uptime, BOYD integration, and integrated BI. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to help businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

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VMware Site Recovery Manager Testing Consultants
VMware Site Recovery Manager Compliance Specialists

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent runbook for recovering services quickly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist your organization to design, deploy, test and administer a disaster recovery system based on VMware SRM.

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Engineer for System Center 2012 R2
IT Consulting for Microsoft System Center 2012 R2 Migration

Progent has more than 10 years of background configuring, and supporting the core platforms included with System Center and can help you to design, deploy, maintain, and repair your Microsoft System Center solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can help your organization to upgrade to the latest version of Microsoft System Center from a previous release or from a third-party IT management solution to provide the benefits of best-in-class deployment, automation, security, plus infrastructure and application availability and performance monitoring.