Fast and Affordable Online Support for San Bernardino California Computer Networks
Immediate Remote Consulting for San Bernardino NetworksFor organizations located in San Bernardino California, Progent provides remote support for networks based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified professionals have delivered remote troubleshooting to companies in every state in the U.S. (See testimonials from Progent's clients.) Progent also offers the expertise of Cisco CCIE-certified engineers to handle challenging infrastructure problems, as well as the services of CISSP-certified cybersecurity consultants to handle high-level security design and diagnostic jobs.

Progent's remote support experts offer exceptional value because they possess the real-world experience and are equipped with the advanced tools needed to solve the majority of network issues quickly. Efficient support lowers immediate costs because solutions use up minimal billable consulting minutes. Online support also eliminates the cost of dispatching an engineer to your location. Your organization benefits additionally in incidental expenses by minimizing or avoiding network outages and associated losses resulting from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's advanced online consulting know-how is particularly important in environments that rely on public clouds for critical network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be useful.

Progent's pricing policy for online help is designed to stretch your network support investment. Progent charges per minute for phone consulting, so you are invoiced only for the support that you receive. Unlike typical remote support companies, Progent imposes no initialization fee or minimum fees. Progent's one-minute granularity and simple policy for billing do away with situations where speedy. minor solutions manage to turn into big tabs. Progent's penchant for handling problems quickly means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned a set of optimized tools and field-proven processes that allow the maximum degree of effectiveness for online technical support and troubleshooting for information systems of all sizes. Progent provides secure VPN support for gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the consultants of Progent's online support team to connect to your system remotely without violating system security.

Progent's advanced customer support reporting system includes comprehensive records of the service that Progent's clients have been provided. Progent's staff consultants have the benefit of the specifics of all help delivered to each Progent customer by any engineer. This database of problems and repairs is structured as an easily retrievable support knowledge base that permits Progent's online support experts to share their experiences company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's high-level accreditations and close relationships with key technology companies such as Cisco and Microsoft make available other vast support databases and allow fast response from vendors' internal engineering staff with the result that Progent's remote service specialists can arrive at optimal solutions quickly.

Online services available from Progent to companies in San Bernardino California include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a family of low-cost, flat-rate services intended to enable small and mid-size organizations to utilize the same best-of-breed IT solutions used by some of the world's top corporations. Progent's ProSight series of network management outsourcing services addresses all critical areas of modern networking including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure health monitoring, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to address the entire threat progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security vendors to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating devices that require important software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network running at peak levels by tracking the health of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hosting environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to obtain an objective assessment of the overall health of their IT system. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your essential network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both versions also come with a year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, better compliance with government and industry security requirements, more efficient utilization of network resources, quicker problem resolution, more dependable backup and recovery, and higher availability. Read more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance consultant. The interview is intended to help assess your company's ability either to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective AV and backup/recovery environment that aligns with your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent offers the skills of world-class online consulting professionals for special information technology programs. Billing charges for ongoing consulting projects are determined based on the level of expertise of the consultants assigned. Progent's experience with these special fields of information technology enables customers to complete critical initiatives economically and on time. Progent's special online engineering services include:

  • Call Center Support
    Progent's Help Desk Call Center programs for businesses with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, shared Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progent's Help Desk consulting support can guide you in creating an effective new Help Desk or improving your current organization, identifying or enhancing Help Desk software to meet the special needs of your corporation, or adding temporary phone support staff to reinforce your existing Help Desk team during demanding situations like software migrations, major upgrades, or rolling out new business software.

    Progent's Help Desk Call Center staff of seasoned information technology consultants provides your clients in San Bernardino California fast access to an efficient support group with years of background offering telephone-based help and remote troubleshooting for networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's mission is to give the Call Center perception as a significant contributor to business performance, and Progent's target is to fix and not just document technical problems.

  • Business Applications Services: Training, Customization, and Troubleshooting
    Progent's Applications Experts Team offers phone-based advanced engineering support and training in key business application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and education for familiar Microsoft applications such as CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. To learn additional information about Progent's expertise, customization, and training offerings, visit Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; cohesive integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver businesses in San Bernardino California online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager consulting services and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can adapt Operations Manager for your business so your network maintenance is proactive and automated. By anticipating looming problems before they grow into downtime, automated monitoring can minimize inconvenient and costly service failures. Progent can also utilize network monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft networks, or networks powered by a variety of OS platforms.
How Your San Bernardino Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency online help with Microsoft Windows, macOS and OS X, or Linux computer systems, visit Progent's Emergency Online Support, phone 1-800-993-9400, or refer to Contact Progent. For companies and startups in San Bernardino California, Progent's online network support specialists can deliver professional and affordable IT support the moment your organization needs it. Long experience delivering online repair services has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting skills and to refine online access tools to fix IT problems quickly while avoiding the cost and lost time associated with on-site support visits.

Even if your San Bernardino organization works with a regular freelance support technician or maintains an in-house IT staff that know how to handle ordinary computer problems, Progentís Microsoft and Cisco certified engineers are available to offer a convenient and seamless remote extension of your on-site resources in cases when your regular IT support personnel either don't have the availability or the experience to deal with unexpected system crises or especially tough integration projects.

Benefits of Progent's IT Support for Companies in San Bernardino California
Progent's online IT consulting services enable your San Bernardino company to enjoy the benefits of immediate, enterprise-level IT support without the cost of maintaining an in-house IT staff. Your network will derive greater business worth by becoming increasingly reliable, efficient, and protected. Benefits to your company include:

  • Convenient virtual expansion of your on-site IT resources
    With most offices in San Bernardino California, nearby computer support providers, whether represented by freelance consultants or an internal IT staff, can handle the majority of network problems. However, serious problems might occur when local resources are overstretched or unavailable, and some problems may stem from IT products that is unfamiliar to your local support technicians. In these instances, Progent's on-call support specialists offer a convenient, fast, and budget-friendly way to augment your regular resources and to convey useful information to increase your ability to handle future problems in-house.

  • Less Reliance on Freelance Consultants
    For network support, smaller organizations commonly depend on individual freelance consultants. Although freelance service people carry smaller overhead than big support firms and can afford to charge marginally less, they are sometimes overextended, making it impossible to respond rapidly to crisis situations. If an independent consultant is occupied with another client, ill, on vacation, or in class, the lack of fallback personnel may force your company to go without assistance during an emergency. As your company expands, system downtime and problems with vital software become more costly. The money you thought you were conserving on a freelancer can be consumed fast by lost productivity. Progent provides an on-call source of reserve support experts to insure your IT system stays up and running.

  • Build a Solid Foundation for Seamless Growth
    Organizations often begin with an IT architecture implemented on a modest budget. Without a scalable framework, slap-dash fixes can get thrown on top of an unstable foundation. As a network grows, reliability and scalability issues can impede the productivity of the organization. These badly built environments need proper analysis, intelligent strategic planning, and broad-based IT expertise to evolve to a system architecture able to provide the solid foundation to handle vital business demands and simplify downstream expansion.

  • Work with Solution Providers Instead of Technology Resellers
    Smaller businesses require guidance and technical training to negotiate an increasingly complex array of technology options available for promoting business growth and enhancing efficiency. They do not need a computer consultant who is motivated to resell a specific vendor's technology. IT support and product selling can result in a scenario where the recommended solution is designed around a profitable technology instead of the true requirements of a business. Progent eliminates these conflicts of interest by selling just services instead of products. This enables Progent to align IT expertise with the real needs of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's staff size, depth of IT experience, refined support software, and understanding of enterprise networking enable businesses to avoid the limitations of excessive dependence on smaller consulting organizations, independent freelance service providers, or limited internal IT help.

Progent stands out by providing:

How Does My Business Begin Getting Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, go to Immediate Network Support.

An index of content::

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    Specialists Business Portal for Dynamics GP

    Progent's expert application designers and programmers can assist your company to build customizations to Microsoft GP that support the special needs of your business while retaining the advantages of Windows integration and connectivity. Progent can also offer help with a selection of development technologies that can be utilized to build integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

  • 24 Hour Exchange 2013 DAG Technology Professional Exchange 2013 Security Technology Consulting Services

  • Mac Architecture Professional
    Help and Support macOS and Cisco

    Progent's Mac networking consultants can help you with a wide array of system infrastructure issues including system architecture, remote and mobile connectivity, internetwork compatibility, protection, and new technologies such as VoIP and high-speed wireless connectivity. For company networks based exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to handle the complexity of designing, integrating, and maintaining a network architecture that is robust, safe, efficient and aligned with your corporate objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan storage area network solution. Progent can also provide skilled professionals to support Cisco routers and switches.

  • 24-7 Citrix StorageLink Consultant Consultant Services Citrix Workflow Studio
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  • 24x7 Online Support Services Microsoft Data Protection Manager 2012 SCDPM 2012 and Exchange DAGs Support Outsourcing
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  • San Bernardino, California Support Organization
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    Exchange Server 2003 On-site Technical Support

    Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2003 migration strategy that avoids network disruption, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange 2003 support, repair, and design offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.

  • 64-bit Server Online Support Services Top Quality Expert Microsoft Certified 64-bit Processing Consulting
  • 64-bit Upgrade Online Technical Support 64-bit Computing Specialists
  • 7600 Edge Router Consulting Services 24x7x365 ASR 9000 Router On-site Technical Support
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  • After Hours Microsoft SharePoint Server 2010 On-site Support Microsoft SharePoint Computer Consulting
  • Automatic Failover Support and Integration Support and Setup High-Availability Internet Network
  • Azure VHD Engineers Microsoft Azure Active Directory Integration

  • Project Pilots Consultancy
    24x7 Project Design Consulting

    For advanced project management assistance, Progent offers the services of veteran IT professionals with years of background in IT management, application development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise customers adhere to best practices to make sure strategic projects are successfully completed on schedule and on budget.

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    Technology Consulting SQL Server 2019

    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite expertise, software development, and technical support services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a cohesive information management system.

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  • Consultant Services MS SQL Server 2008
    Online Troubleshooting Microsoft SQL 2008 Server

    SQL Server 2008 delivers powerful, familiar tools to IT professionals as well as to network users, reducing the difficulty of designing, integrating, administering, and using enterprise information and database applications in environments ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.

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    Progent can help small and mid-size businesses to provide their offsite employees with reliable access to cloud resources.

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    Meraki Switchies IT Consultant

    Cisco's Meraki MS line of access and aggregation switches are designed for sites ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting expertise to help your company to design and deploy a productive network architecture based on Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to ensure security, develop and test a disaster preparedness plan, and resolve issues related to any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking infrastructure.

  • Evaluation Firewall and VPN Firewall and VPN Security Auditor

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    Offsite Employees Endpoint Security IT Consulting

    Progent can assist small and mid-size businesses to set up cybersecurity defense solutions and deliver cleanup expertise needed to support teleworkers.

  • Excel 2016 Software Security Consultant Office 365 Outlook Technical Consulting

  • MCSE Expert Certified Windows Server Essentials Dashboard IT Consultants
    Microsoft Certified Windows Server Essentials Consultant

    Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small businesses to make the move from the older physical in-house datacenter to the new hybrid networking paradigm that combines both local and cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business advantages of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your network environment. Progent can provide comprehensive project management to help you plan and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and training.

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and carry out a cost-effective upgrade from your existing SQL Server environment to SQL Server 2017.

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    Progent's Cisco-certified Wi-Fi technology experts can help you to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

  • ISA 2004 Server Network Consulting ISA 2004 Enterprise Edition Server Support and Setup
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  • Mac Outsourcing Firm
    OS X Technical Support Technology Professional

    Progent offers national remote help and consulting services for companies that run Apple Mac OS X environments or whose IT systems include a mix of macOS and Mac OS X with Microsoft Windows products. Progent's consultants can provide macOS and Mac OS X clients a range of IT services such as desktop assistance, upgrading to the most recent edition of Mac OS X from legacy versions of Apple macOS and OS X, plus expertise with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone and Apple iPad integration and management, or migrating to iCloud. Remote IT help offers maximum leverage for your IT budget by protecting client efficiency and shortening the time billed for network analysis and repair. Sophisticated remote support technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by going to your site. In most of situations your IT problems can be dealt with by telephone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM certified security professionals to help you with the most difficult system issues.

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    Progent can provide rapid online support from Cisco CCIE network infrastructure experts. Progent's CCIE experts can connect to your environment using powerful remote diagnostic tools to provide quick and affordable analysis and repair of urgent network issues.

  • Microsoft LCS Server IM Online Consulting Professional Microsoft LCS Server 2007

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    Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to upgrade from an older version of SCVMM or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize maximum business value.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest level of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are built upon mature virtualization technologies that enable small companies with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for the legal profession. Progent can provide remote access to NetDocuments experts to help your law firm to design, configure, manage, optimize, or debug a document management system environment based on NetDocuments.

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    Progent's veteran group of network consultants and subject matter specialists have extensive background providing remote and on-premises support for organizations of any size who need to integrate Android phones into their information systems so that users can be productive from virtually anywhere. Progent offers the range of skills to resolve network problems that involve multiple vendors and that represent a combination of legacy and current technology. Progent provides cost-effective online consulting to assist you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to handle especially challenging IT problems, or Progent can provide comprehensive project management support to ensure that you finish major network projects on schedule and on budget. Progent can help with local, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and operate Android phones and tablets efficiently.

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    Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with full sharing and workgroup functionality. Enabling efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Microsoft and Macintosh service makes it possible to provide world class assistance to companies that rely on these platforms to maintain their competitive advantage. Progent can also help you to interface Apple's iPhones and iPads with your Windows network.

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    Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced network service programs, small and midsize businesses can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small company networks enterprise-class availability, protection, and performance.

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    DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize businesses a variety of affordable solutions for replicating and recovering business-critical applications such as Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced level of fault tolerance and disaster recovery readiness at an affordable price.

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    Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting messaging solutions for businesses in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email environment features protection, high uptime, easy access for off-site and mobile users, time-saving management tools, and seamless integration with telecommunications. Progent offers consulting and integration services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2000. Progent can also assist small or medium companies to upgrade to Exchange 2016 Server or Exchange 2013.

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    For small businesses interested in Progent's network support outsourcing, consulting, or technical support services, phone 800-993-9400 or send email to

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    Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and troubleshooting SCOM solutions and offer companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite technical support to assist you to fix serious issues detected by SCOM 2012.

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    Progent can provide cost-effective online assistance to assist your business to design, configure, and fix any facet of your iOS and Windows integration efforts and is available for quick jobs to help you get past occasional technical bottlenecks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide remote and onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the business value of your information system.

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    Progent has extensive experience delivering a broad range of online network support and emergency repair services to local governments and schools throughout the United States. Progent is one of the industryís pioneers in providing advanced online network consulting and has delivered network solutions to clients in all 50 states. Remote support eliminates travel expenses and solves problems more quickly than onsite support.

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    Progent's certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.

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    Cisco has designed an extensive array of routers that includes routers designed to deliver the security, bandwidth, and availability required by customers from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.

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