San Buenaventura, CA Remote Support from Certified Network Service Experts
Progent's computer help services can provide your San Buenaventura, CA business affordable and reliable access to Microsoft and Cisco certified technical engineers. By providing IT support help when you require it, providing advanced expertise for critical technologies, offering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent offers your San Buenaventura, California business an affordable option for optimizing the productivity and profitability of small-scale business information systems. Whether you have an on-premises datacenter, connect to cloud infrastructure, or manage a hybrid cloud/on-premises network, Progent is the smart choice for organizations and local governments to build and maintain a robust and safe information network and to have fast access to the seasoned consulting ordinarily restricted to businesses who can maintain a sizeable in-house information technology group.
For medium-size and enterprise businesses, Progent can provide co-sourcing and project management support to reinforce the skills of your internal IT service personnel. Co-sourcing can cut costs and help meet schedules for big IT initiatives like software development, business continuity planning, security audits, merging datacenters, or software migrations.
Progent can also offer the services of accredited consultants to help your business to design and implement a sensible cloud strategy.
Core Practice Areas Serviced by Progent for Office Networks in San Buenaventura, California
Progent's group of certified engineers provides assistance for virtually all aspects of information systems used by companies of all sizes. Technologies supported by Progent in San Buenaventura include:
Service Delivery Options for San Buenaventura, California Businesses
Progent has a variety of options for providing small and midsize companies with cost-effective computer services for troubleshooting, consulting, hosting services, and IT management. Progent's model for providing network support services is built on the Help Desk structure familiar to larger IT support groups. Progent's Help Desk Call Center Support Model ensures fast support, comprehensive service documentation, dependable follow-through, and tight cost control for a range of IT support delivery options that include online troubleshooting, in-person help, top-level consulting, plus server hosting.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
- Remote Support
Progentís Technical Response Center provides emergency and routine online support for Windows, Linux, Apple, and Cisco-powered environments in the U.S. and globally. Progent's certified service professionals can assist clients to troubleshoot and repair network problems without the cost or delay of in-person service visits. The experience of Progent's IT consultants allows them to resolve most IT problems quickly. For the most complex problems, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent offers a streamlined, web-accessible registration process for first-time customers to address emergency situations and Progent bills by the minute with zero sign-up fees or minimums, so you pay only for the support you receive. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISA-certified security engineers. Learn more information about Progent's remote network troubleshooting expertise.
- Onsite Support
Progent offers on-site computer support for registered clients in major metropolitan areas in the United States. Progent's onsite service technicians can work in conjunction with Progent's online support experts to deliver small and midsize businesses the ideal combination: onsite service technicians when you need them plus the on-line help of Progent's worldwide staff of IT engineers, security professionals, and business application developers. The wait time for on-site service calls is usually under one business day. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises service. Learn more concerning how to sign up for Progent's onsite computer service.
- Help Desk
Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount off Progent's regular desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to handle complex issues. To learn more, refer to Online Help Desk Services.
- Consulting Services
Progent offers small companies budget-friendly access to world-class consultants who can deliver help with critical technologies such as
- Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network infrastructure, network security consulting, fault tolerant it system design, virtual server solutions, plus integration, customization and training for business software such as accounting, ERP and MRP, management reporting, sales automation, and productivity suites. Progent can provide assistance with one-shot projects such as office moves and massive software migrations, extended projects like management analytics application development and customization, database software programming and administration support, and web development, continuing support including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for IT infrastructure monitoring and network management, or urgent services like data restoration and malware cleanup.
- Application Hosting
Progent offers hosting for critical applications like Microsoft Exchange Server and Microsoft SQL in order to provide small and midsize companies with higher degrees of availability, security, and performance than is possible using the class of on-site data center that is practical for most small and midsize companies. Since Progent utilizes the same data centers that host the equipment of many of the planet's largest IT companies, Progent can eliminate the investment in building and managing the systems needed for world-class environmental control, electrical backup, and uninterruptible Internet connectivity. For hosted application servers, Progent can also see to it that patches and revisions remain updated, security and efficiency is constantly tracked, and systems are consistently backed up and ready for complete and prompt recovery. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service offers complete hosting for all of a small organization's servers in an environment that not only delivers the top degree of availability and scalability but that is also easy for clients to migrate to a different support provider or to move internally whenever your situation calls for it. Progent's Private Cloud hosting is founded on tested virtual server techniques that permit businesses with mixed networks to benefit significantly on the expense of hardware, system support, and network administration while achieving world-class reliability and an unparalleled level of vendor options. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally administered service, can support the multi- platform and non- standardized environments common with smaller companies, and retains ownership of the licenses in the client's possession so that migrating to a different virtualized system is quick, reliable, and affordable. This avoids becoming a captive to a single hosting service while still providing all the savings related to SaaS hosting alternatives.
- Hybrid Cloud Integration Consulting
Progent offers expert online consulting support to help companies of all sizes integrate their information networks with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Azure design and integration services, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over two decades of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's value-priced ProSight portfolio of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including filtering, detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you prove compliance with government and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that need important updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading data security companies to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so all looming issues can be addressed before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save as much as half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an objective assessment of the overall health of their network. Based on some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) system. Both versions also include one year of advanced remote network monitoring and management. Advantages can include lower-cost management, better compliance with government and industry security standards, more efficient utilization of network assets, quicker problem resolution, more dependable backup and restore, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's preparedness either to stop or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective security and backup system that aligns with your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.
Why Progent Is the Smart Alternative for San Buenaventura, California Small Businesses
Progent's staff size, breadth of information technology expertise, and familiarity with corporate IT consulting enable small companies to avoid the problems related to excessive dependence on thinly staffed service firms or individual engineers.
Working with Progent's Experts enables your business to:
- Avoid Excessive Reliance on Individual Consultants
For network services, smaller businesses sometimes depend heavily on freelance consultants. Though individual service providers carry lower expenses than more substantial IT service firms and can typically charge apparently smaller fees, individuals are sometimes stretched to far to respond rapidly to urgent problems. If an independent engineer is occupied with another client, sick, on vacation, or in class, the absence of replacement personnel may force your company to wait for assistance during a crisis. As your small business grows, network unavailability or problems with critical programs become more costly. The dollars you thought you were conserving on an independent consultant can be eaten up quickly because of lower output. Also, when independent engineers confront unfamiliar problems, the unavailability of a large engineering group to count on for assistance requires them to train with the meter running while your organization winds up with the bill for their ongoing education.
- Gain Access to Expertise in Sophisticated Information Technology Solutions
The majority of small support organizations or freelance consultants who concentrate on small business network support are capable of providing connect-the-dots solutions but don't have the seasoning to deal efficiently with complex network configurations with mixed operating systems, many sites, VoIP systems, remote clients, integrated financial and operational software, eCommerce, and specialized line-of-business applications. Progent's experience with global enterprises and Progent's large team of experts can be valuable to your business because enterprise networks are inherently complex, integration issues require in-depth knowledge in many technical disciplines, and achieving an acceptable level of robustness, reliability, and security requires industry-proven processes.
- Create a Solid Foundation for Growth
Small businesses often start with an IT system cobbled together on a shoestring budget. Without a proper architecture, a sequence of improvised fixes commonly get piled onto of a tenuous structure. As a company grows, stability and expandability issues can hinder the productivity of the organization. Such networks need thorough evaluation, smart business analysis, and in-depth expertise to upgrade to an IT infrastructure that can act as the solid foundation to handle current business requirements and support downstream expansion.
- Work with Solution Consultants, Not Resellers
Smaller businesses require direction and education to navigate through an increasingly complex maze of technology alternatives offered for accelerating growth and improving productivity. They do not need an IT consultant or support firm that attempts to sell them a product. Progent eliminates conflicted motives by not selling hardware and software. Progent sells services exclusively. This allows Progent to align consulting services with the genuine interests of customers. Combining network consulting and product selling can result in a situation where the recommended solution is built around a predetermined vendor rather than being driven by the actual requirements of a small business.
In case your San Buenaventura, California company needs to contact Progent to find out about IT outsourcing, consulting, or technical support, phone 800-993-9400 or go to Contact Progent.
Immediate Online Technical Assistance
For immediate remote help, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).