San Buenaventura, CA Remote Support from Certified Computer Network Troubleshooting Consultants
Progent's computer support services can provide your San Buenaventura, CA company affordable and reliable support from enterprise-class network engineers. By providing network support service when you require it, providing advanced knowledge for vital technologies, offering unique support such as 24x7 network monitoring, and charging only for services you use, Progent gives your San Buenaventura, California business an affordable solution for maximizing the business value of small-scale business networks. Whether you have an on-premises datacenter, connect to cloud resources, or manage a hybrid cloud/on-premises solution, Progent is the smart choice for businesses and local governments to create and support a reliable and secure IT system and to benefit from fast availability of the seasoned consulting ordinarily restricted to businesses who are able to maintain a large internal IT organization.
For mid-size and large companies, Progent can provide co-sourcing and project management services to add to the subject matter expertise of your internal IT service staff. This can cut costs and help meet schedules for big IT initiatives like application programming, disaster recover/business continuity planning, security evaluations, office consolidations, or technology migrations and upgrades.
Progent can in addition provide the services of certified experts to assist your company to plan and execute a sensible cloud strategy.
Key IT Areas Serviced by Progent for Businesses in San Buenaventura, California
Progent's team of certified experts provides help for all facets of network systems found in companies of any size. Technologies served by Progent in San Buenaventura include:
Support Delivery Options Available for San Buenaventura, California Companies
Progent has a variety of options for providing small and midsize businesses with cost-effective computer services for technical support, consulting, hosting, and network administration. Progent's model for delivering network support is built on the Help Desk structure common to big IT support organizations. Progent's Help Desk Service Model ensures rapid response, thorough service documentation, consistent follow-through, and strict cost monitoring for an array of IT service delivery alternatives that include online troubleshooting, in-person support, high-end consulting, plus server hosting.
Progent's Fixed-price Managed Services for Remote IT Management
- Online Support
Progentís Technical Response Center (TRC) provides emergency and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-based environments in the United States and worldwide. Progent's seasoned service experts can assist clients to troubleshoot and fix hardware and software problems without the expense or delay of travel for onsite service calls. The background of Progent's network engineers makes it possible to resolve most network problems rapidly. For the most challenging issues, Progent's depth of knowledge makes it possible to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-accessible registration procedure for new clients to address urgent network problems and Progent bills per minute with zero sign-up fees or time minimums, so you pay only for the support you get. Specialists you can access remotely include Cisco-qualified CCIE network engineers, Microsoft-certified MCSE consultants, and GIAC-certified security engineers. Find out additional information about Progent's remote computer support services.
- Onsite Service
Progent offers on-site technical assistance for signed-up clients in larger cities in the U.S. Progent's on-site support technicians can work in conjunction with Progent's online service experts to deliver small businesses the ideal combination: on-premises support technicians when you need them plus the on-line expertise of Progent's seasoned staff of IT engineers, security specialists, and business software programmers. The response time for in-person support calls is usually less than one business day. Progent requires no start-up or retainer charge for registering as a Progent customer for onsite support. Find out more about how and why to sign up for Progent's in-person computer support.
- Help Desk Call Center
Progent's Help Desk Services are designed for all businesses who need fast and dependable support from an online Helpdesk with efficient telephone support, online repair capability, and enough technical depth for full problem escalation. Because smaller companies typically are constrained by tight information technology funds and can provide scant management attention for handling IT support tasks, Progent's Help Desk Services can be the most efficient option to make sure that business computer systems stay productive. Read more details concerning Progent's Contact Center services.
- IT Consulting Expertise
Progent offers small companies affordable availability of enterprise-class IT professionals who can deliver assistance with critical products and technologies such as
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network infrastructure, company-wide network protection consulting, fault tolerant it system consulting, virtual server strategies, plus integration, programming and support for business programs including accounting, operations, business analytics, sales automation, and productivity software. Progent can help with one-shot projects including office relocations and major system migrations, longer term initiatives like management analytics software development and customization, relational database application programming and administration support, and web design, on-going support including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure monitoring and system management, or emergency response like data restoration and malware removal.
- Application Server Hosting
Progent can host vital business applications like Exchange and MS SQL in order to provide small companies with higher degrees of availability, protection, and performance than is possible with the class of on-site data center that is practical for the majority of small and midsize organizations. Since Progent uses the same data centers that support the equipment of some of the world's biggest information technology companies, Progent can save you the expense of creating and maintaining the systems required for world-class environmental control, power backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also ensure that patches and revisions remain current, protection and performance is constantly tracked, and systems are consistently backed up and available for complete and rapid restoration. Learn additional information concerning Progent's hosting for Exchange Server and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting provides comprehensive hosting services for all of a small or midsize company's production servers in a setting that not only provides the top degree of fault-tolerance and expandability but that is in addition simple for clients to migrate to another support provider or to move in-house whenever your business situation warrants it. Progent's Private Cloud hosting is based on proven virtualization techniques that permit small businesses with multi-vendor environments to benefit dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while getting enterprise-class reliability and an unparalleled level of vendor independence. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered solution, can support the mixed- platform and non- standardized environments typical of small companies, and keeps control of the software in the client's hands so that moving to a different virtualized host is fast, safe, and inexpensive. This eliminates ending up a prisoner of a specific hosting provider while still offering all the savings related to ASP and SaaS hosting services.
- Hybrid Cloud Integration Services
Progent offers expert online consulting services to help businesses of all sizes integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid architectures that seamlessly combine physical resources as well as public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent's low-cost ProSight portfolio of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the entire threat progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.
- ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital files, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their networking appliances like routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when issues are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating devices that require critical updates, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to get an objective assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) environment. Both also include a year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost network management, better compliance with data security regulations, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability. Read more about ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance expert. The interview is intended to assess your company's ability to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient security and backup/recovery system that aligns with your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Is the Right Alternative for San Buenaventura, California Businesses
Progent's staff size, breadth of technical skill, and familiarity with corporate network consulting allow small and midsize businesses to sidestep the pitfalls associated with over dependence on small support firms or individual engineers.
Teaming with Progent's Experts allows your company to:
- Avoid Excessive Reliance on Individual Consultants
For IT support, smaller companies often rely excessively on freelance engineers. Although individual support engineers carry lower expenses than more substantial support organizations and can typically bill apparently smaller fees, they are occasionally spread too thin to respond rapidly to critical problems. If a freelance engineer is busy with different client, sick, on vacation, or in training, the lack of replacement personnel may force your business to go without assistance during a crisis. The more your small business expands, system unavailability or problems with line-of-business applications get more costly. The dollars you thought you were conserving on an independent consultant can disappear fast because of lost productivity. In addition, when freelance engineers confront unfamiliar problems, the lack of a big consulting team to count on for assistance requires them to train on the job while your business winds up footing the bill for their continuing training.
- Gain Access to Experts in Sophisticated Information Technology Solutions
Many small support firms or freelance engineers who concentrate on small company IT consulting are capable of providing connect-the-dots solutions but lack the background to work efficiently with complex network configurations that have a variety of operating systems, multiple sites, Voice over IP implementations, mobile workers, interconnected financial and analytical applications, eCommerce, and custom business applications. Progent's background with global companies and Progent's large staff of specialists can be valuable to your business because big-company networks are inherently complex, support problems require thorough understanding of in many technical disciplines, and achieving an acceptable level of stability, reliability, and security calls for enterprise-proven processes.
- Build a Firm Foundation for Seamless Growth
Small businesses often start with a network implemented on a tight budget. Lacking a proper architecture, a sequence of improvised fixes commonly get thrown onto of a marginal structure. As a company grows, reliability and expandability problems can obstruct the productivity of the organization. These networks need thorough evaluation, smart business analysis, and broad-based expertise to upgrade to an IT environment that will provide the solid basis to meet critical business needs and ease downstream growth.
- Partner with Solution Providers, Not Product Resellers
Smaller companies require direction and insight to navigate through an ever more complicated maze of technology alternatives offered for enabling growth and improving efficiency. They do not need a network engineer or support firm that tries to sell them a product. Progent avoids conflicts of interest by not selling hardware and software. Progent provides services and expertise only. This permits Progent to match consulting support services with the genuine needs of clients. Mixing network consulting and product selling can lead to a conflict where the recommended solution is based on a preselected technology rather than being based on the true needs of a customer.
How to Contact Progent
In case your San Buenaventura, California company needs to contact Progent about IT outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.
Immediate Remote Technical Support
For immediate remote technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).