San Diego Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
Progent locations in San Diego
Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular products for achieving location-independent connectivity to messaging, scheduling, web applications, and other vital business information. Progent can provide San Diego, California businesses support from BlackBerry-qualified experts who can help organizations to manage existing BlackBerry deployments or transition efficiently to a modern mobile platform.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for organizations of any size, successful integration and support of BlackBerry solutions has grown increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations frequently turn to outside consulting firms who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to plan, manage, and repair BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's proven online support capabilities, provides small businesses an affordable alternative for incorporating BlackBerry products seamlessly into their information system.
Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and control BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and safely.
Technical Support Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry smartphones, offering a centralized platform for handling key tasks like smartphone installation, updates, and deactivation and offering a solid foundation for security and high availability. BlackBerry BES Server delivers transparent communication between Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry users and allows wireless synchronization.
BlackBerry Enterprise Server includes a variety of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in adjusting levels of security to meet the special needs of your network. Progent's BlackBerry authorized consultants can assist you to choose powerful security functions and activate them remotely. Samples of these over-the-air configurable security features are:
- Disable a device
- Erase information from a missing BlackBerry smartphone
- Disable Bluetooth
- Enable internal defenses against malware
BlackBerry Enterprise Server also offers versatility in selecting mechanisms to keep users from installing or running unsecure or prohibited software. Progent can assist you to choose protective processes like:
- Specify precisely what applications are permitted on the device
- Prevent third-party programs from allocating persistent memory on the BlackBerry smartphone
- Determine what functions external applications can access on the device
- Limit the kinds of connections external programs running on the smartphone can establish
- Prevent all external software from being loaded or executed on the BlackBerry smartphone
Progent's Remote BlackBerry-Certified Consulting Services is Fast and Affordable
For businesses in San Diego, California who require fast and affordable help from a certified RIM BlackBerry support professional, Progent provides effective remote assistance from a veteran network support staff who have provided network solutions to organizations in each state in the U.S. (See Progent's customer testimonials.)
Remote consulting services eliminates travel expense and enables specialists to resolve technical issues quickly, so you minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer expert support in areas including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system infrastructure for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements assessment, system architecture, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to decide which management approach and physical components meet your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, processors and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified consultant can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-qualified security specialists to perform company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about consulting assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.