Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular products for achieving mobile connectivity to messaging, calendars, web applications, and other critical business data. Progent can provide San Diego, California businesses the services of BlackBerry-qualified consultants who can assist organizations to maintain existing BlackBerry environments or migrate smoothly to a modern mobile solution.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has grown to be the standard for companies of any size, effective integration and support of BlackBerry solutions has grown increasingly challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations frequently turn to external consulting firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry devices, offering a centralized solution for controlling critical tasks like device deployment, upgrades, and retirement while also offering a strong infrastructure for data protection and high availability. BlackBerry BES Server supports seamless communication between Exchange, Novell GroupWise, or Domino messaging platforms and BlackBerry users and supports remote synchronization.
BES Server provides a wealth of security capabilities starting with advanced data encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great versatility in selecting levels of security to match the specific needs of your company's environment. Progent's BlackBerry certified engineers can assist your company to select advanced security features and enable them remotely. Samples of these over-the-air selectable security features include:
- Lock down a smartphone
- Wipe data from a missing smartphone
- Disable Bluetooth
- Activate internal defenses against malware
BlackBerry Enterprise Server also offers flexibility in selecting how to keep BlackBerry users from installing or running unsecure or prohibited code. Progent can assist you to choose blocking techniques like:
- List exactly which applications are allowed on the device
- Prevent third-party software from allocating non-volatile memory on the smartphone
- Determine which functions external applications can use on the BlackBerry smartphone
- Restrict the kinds of connections external programs running on the smartphone can establish
- Prevent all external applications from being loaded or executed on the BlackBerry smartphone
Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements assessment, system design, deployment planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless environment that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration model and equipment meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can help you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, install the MDS and IM, install access control lists, control Microsoft Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Support from a BlackBerry-Certified Expert
In order to ask Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.