Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most popular solutions for maintaining mobile connectivity to email, scheduling, web-based applications, and other critical business data. Progent offers San Diego, California companies the expertise of BlackBerry-certified consultants who can assist businesses to maintain their BlackBerry deployments or migrate smoothly to a current mobile solution.

As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, effective deployment and support of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations often resort to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the requirement for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online support capabilities, provides small businesses an affordable solution for incorporating RIM BlackBerry products productively into their IT network.

Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

Integration Expertise for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry wireless handsets, providing a centralized platform for handling key jobs such as smartphone installation, updates, and deactivation while also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange, Groupwise, or Lotus messaging servers and BlackBerry users and supports wireless synchronization.

RIM BlackBerry Enterprise Server Integration Support

BlackBerry BES Server provides a wealth of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in adjusting levels of protection to meet the special requirements of your company's environment. Progent's BlackBerry authorized consultants can help your company to select powerful security features and activate them remotely. Samples of these over-the-air configurable security settings include:

  • Lock down a BlackBerry device
  • Wipe data from a missing or stolen BlackBerry device
  • Disable Bluetooth functionality
  • Activate internal defenses against malware

BlackBerry Enterprise Server also offers versatility in selecting how to prevent mobile users from loading or running unsecure or prohibited applications. Progent can help you to select blocking techniques such as:

  • Specify precisely which applications are allowed on the device
  • Prevent external applications from allocating non-volatile memory on the smartphone
  • Select which functions external software can access on the BlackBerry smartphone
  • Restrict the types of access external applications running on the smartphone can establish
  • Block all external programs from being loaded or executed on the BlackBerry smartphone

Expert RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available online to provide prompt technical help to companies in the San Diego area or throughout the state of California. Progent's seasoned online consulting team has helped businesses resolve computer problems and reduce support costs in each state in the country and built a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent can provide remote help for a wide selection of technologies related to BlackBerry software and devices such as synchronization, configuration with Exchange Server, managing BlackBerry BES Server, and strengthening wireless security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned experts can in addition help you to resolve a broad range of problems concerning synchronization, handset detection, email consistency, web browsing, wireless connectivity, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online support for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry technical support expenses low and, by solving issues quickly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and assist you to select and install appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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