Wireless Consulting
San Diego, California IT Networks BlackBerry Smartphone Support
Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most popular products for achieving location-independent access to email, scheduling, web-based applications, and other critical business data. Progent can provide San Diego, California businesses the expertise of BlackBerry-certified professionals who can help businesses to maintain their BlackBerry deployments or transition smoothly to a modern smartphone solution.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the standard for businesses of all sizes, effective integration and support of RIM BlackBerry technology has grown increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations frequently resort to outside consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's proven online support model, gives small businesses an affordable alternative for integrating BlackBerry technology productively into their IT network.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
| City | Address | Phone | Link |
| Carlsbad | Faraday Executive Offices, 2244 Faraday Avenue Carlsbad, CA 92008 |
(760) 827-5600 | Carlsbad Network Support Services |
| San Diego | 600 West Broadway, Suite 700 San Diego, CA 92101 |
(619) 530-0021 | San Diego Network Support Services |
| San Diego UCSD | 4660 La Jolla Village Dr, #100 San Diego, CA 92121 |
(858) 876-0148 | San Diego UCSD Network Support Services |
Consulting Support for BlackBerry Enterprise Server
RIM's advanced platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Exchange Server, Lotus, or Groupwise users to transmit and receive emails that stay encrypted during wireless transit to ensure maximum security. BlackBerry BES Server also streamlines a broad variety of key administrative tasks that span from smartphone setup and updates to mobile security and high availability.
Progent's BlackBerry-premier engineers can assist you to use BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Plan device, application, and policy updates
- Update BlackBerry smartphone software remotely
- Manage user settings with BES Server's vast selection of policies
Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to implement key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Install and support BlackBerry's high-availability architecture using virtual servers
- Install BlackBerry devices remotely
- Establish custom management roles
- Automatically track and analyze the overall health of your BlackBerry system
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition assist you to troubleshoot a wide range of problems concerning synchronization, handset detection, messaging consistency, web access, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.
As a leader in delivering countrywide online help for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support expenses low and, by dealing with problems quickly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, solution design, roll-out strategy and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network design, and application configuration.
To maximize system security, Progent's BlackBerry expert can assist you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to run company-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.
Contact Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering expertise for BlackBerry wireless integration, phone
An index of content::
Technical Consultants Cisco Remote Access
Cisco Management Implementation Support
Progent's Cisco CCIE-certified networking consultants have extensive experience helping ISPs to design, deploy, manage, tune, and debug fault-tolerant, scalable connectivity solutions appropriate for public networks.
Check Point Security Gateways Consultants
Network Consultants Check Point NGX VPN
Progent's Check Point consultants can help you select and configure Check Point Firewall/VPN software and hardware based on Check Point Software's security platform to offer an economical and efficient security solution for your business network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and offer a single source for on-going technical support, administration, training, and design services.
Juniper SRX Series Gateway Technology Consulting
Immediate Security Contractors Juniper SRX100 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Windows 2008 Failover Cluster Server Computer Consultants
Microsoft and Cisco Certified Expert Non-stop Network IT Consultants
Progent’s Disaster Recovery/Business Continuity specialists have in-depth experience helping small businesses to reduce system downtime by offering affordable online consulting support for disaster recovery/business continuity planning, high-availability network design, backup/restore systems, and transparent system maintenance. Progent’s business continuity experts can assist you to develop and test a sensible business continuity plan that aligns with your business needs and budget. Progent’s disaster recovery specialists can assist you to architect, implement, and maintain fault-tolerant technologies including redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed data centers.
Fortinet FortiGate NGFW Firewalls Consultants
Fortinet Firewall Sandboxing Remote Support Services
Fortinet next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet FortiGate security appliances to safeguard your IT resources at the network edge, within the data center core, at branches, and in the cloud.
Consultants Skype for Business Reverse Proxy Server
Skype for Business and Call Analytics Consultancy
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network voice communication. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and onsite support to help you to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Google GCP Cloud Storage integration Consultancy
Google Cloud Security Specialists
Progent offers cost-effective remote and onsite consulting to assist companies to migrate any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
CRISC Certified Risk and Information Systems Control Services
CRISC Certified Risk and Information Systems Control Auditor Consult
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management solution following leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
Windows Server 2012 R2 Live Migration Online Help
Windows Server 2012 R2 Security Specialists
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, create a corporate-wide security plan, automate IT administration, help with application development, and generate and validate a DR/BC plan.
Professional Exchange 2019 Upgrade
Exchange 2019 Troubleshooting
Progent can help you in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; setting up HLB; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook.
24 Hour Evaluation Palo Alto Networks PA-3000 Series Firewalls
Biggest Palo Alto Networks PAN-OS Cybersecurity Consultancies
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewalls to create a modern security solution that extends across your data center and cloud resources and protects any user anywhere with any endpoint device.
IT Consultants Microsoft LCS Server Instant Messaging
Microsoft LCS Server IM Online Support
MS Communications Server delivers Instant Messaging and presence as part of a scalable, world-class package offering enhanced security, transparent integration with popular Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved operational efficiencies, increased worker output, and better intellectual property security. Microsoft Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises support and troubleshooting help for your Office Communications Server 2007 environment and can assist your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add significant strategic value to your information network
QuarkXPress Trainer
After Hours Quark Learning
Progent's Mac consultants can promote the creative aspect of Mac environments by providing help services and training in graphics, sound, and motion video. Progent's support professionals offer expertise in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Top Rated SQL Server 2008 Upgrade Help
After Hours Technology Consulting Microsoft SQL Server
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts as well as to information workers, lessening the complexity of designing, deploying, managing, and accessing enterprise data and database applications on platforms ranging from mobile devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Engineer Microsoft Windows 10 Configuration Manager
Consult Windows 10 Upgrade
Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and onsite assessment and upgrade services for Windows 10 offered by Progent's experts include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, streamlined deployment and administration, network design, Wi-Fi support, business continuity planning, group and personal training for network management staff and users, and ongoing consulting support.
Apple Certified Desktop Technician (ACDT) Security Consulting Group
Systems Security Certified Practitioner (SSCP) Recovery Services
Progent offers clients the services of consultants who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to know that their computer service consultants have accredited testing as well as extensive real-world experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially superior vendor assistance than is available to non-certified consultants, enabling Progent to deliver clients a better level of IT service. In addition, recognized credentials such as CISM or CISSP for IT security can help corporate clients to demonstrate compliance with regulatory demands by using the assistance of recognized industry experts.
Exchange 2010 Setup and Support
Microsoft Exchange Server 2007 On-site Support
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and supporting messaging systems for clients in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system features protection, service continuity, easy access for off-site and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent provides consulting and support services for Microsoft Exchange 2016, Exchange 2013, Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and MS Exchange 2000. Progent can also help small or medium businesses to upgrade to Exchange 2016 Server or Microsoft Exchange 2013.
Consulting Lync Server 2013 and SQL Server
Specialists Lync Server 2013 Front End Pool Pairing
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of any size to create a manageable and protected communications ecosystem that permits a BYOD computing model with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony enabled for a wide assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 consultants and network architects can help your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your IT team and users. Progent has expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook and PowerPoint.
Palo Alto Networks PA-220 Series Firewalls Network Security Testing
Palo Alto Networks PA-800 Series Firewalls Security Auditor
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern security ecosystem that extends across your data center and cloud-based assets and guards all users anywhere with any device.
Linux, Windows Services
Help and Support Windows and Linux
If your company computer system combines Linux platforms with MS Windows, Progent can assist you to incorporate your IT resources into a cohesive network that permits all your operating systems to coexist for simple management, transparent dataflow, high reliability, enhanced throughput, and tight security. Progent's Linux and Microsoft Windows integration assistance services feature IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network help and troubleshooting, in-person technical support, and Contact Center support.
Cisco Firewalls Integration Support
Cisco Firewall Upgrade Network Consultant
Progent's CCIE-certified networking consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
System Center 2016 and Windows 10 Integration Technical Support Services
After Hours System Center 2016 and VMware Integration Computer Engineer
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center solution.
MySQL Enterprise Edition Integration Firm
MySQL Clustering Engineer
Progent offers cost-effective remote access to an Oracle MySQL RDBMS DBA or application programmer and can help businesses of any size to integrate and maintain MySQL in a dependable IT infrastructure that offers high levels of performance, expandability, and protection. Progent also has proven skill helping companies port databases from an Oracle environment to MySQL.
Microsoft Exchange 2010 Networking Support
Information Technology Consulting Companies Microsoft Exchange 2013 Server
Progent's Microsoft-certified professionals have over a decade of background providing messaging solutions for companies that range from small businesses to global enterprises. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus security, configure high availability email systems, and implement remote and wireless email access. Progent’s Exchange consulting services can help you in planning and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can show you how to configure Microsoft Outlook Web App for popular web browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Google Cloud Docker Consulting Services
Emergency Google Cloud hybrid cloud integration Consult
Progent offers cost-effective remote and on-premises support to assist organizations to migrate any part of their core IT resources to Google Cloud Platform (GCP). This can save time and equipment expense and enable access to Google's cutting edge AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Internal Network Security Inventory Technology Professional
Wireless Security Scan Consultancy
Progent provides small organizations two low-cost security evaluation packages that include, at a preset fee, remotely administered scans of your network security profile which are analyzed by professional information security specialists who assess the data collected by the remote scan, present objective evaluations of your current security vulnerability, and make recommendations for remediation. Progent has developed two complementary network security inventory packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while delivering enterprise-quality assessments of your network's vulnerability to attack.
24-Hour Barracuda Backup and vCenter Professional
Barracuda Backup Testing Consultant
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to assist you to plan, configure, manage and troubleshoot a BDR solution based on Barracuda Backup.
Developer Firms Amazon MWS
Amazon MWS integration Design Firm
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
24 Hour Engineer Windows, UNIX, Solaris
Microsoft Certified Solaris with Windows Consult
Progent can help your business to design and implement an efficient migration from a UNIX-based IT system to a network based on Microsoft Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to guard your information and reduce business discontinuity by developing an efficient transition strategy that protects your existing assets in UNIX software and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of current infrastructure, migration strategy and validation, MS Exchange migration expertise, information and application transition, and server and storage migration and economization.
Hosting for Exchange Engineers
Microsoft Exchange Hosting Consultant
Progent's MS Exchange Hosting Services offer a world-class data center with backed-up power and cooling systems,
SharePoint Engineer
Office SharePoint Server 2016 Support
Progent’s Microsoft-certified experts can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a common location for your employees or clients to access, manage, distribute and manipulate relevant information, files, and software and to communicate with other people. It allows quicker and better decisions, more effective access across groups and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible within and outside a business network. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they’ve developed in a way that makes data easy to locate, retrieve and re-use.
Office 365 Security Small Business Network Consulting Group
Office 365 Management Consulting Team
Progent's certified Microsoft Office and Office 365 experts can help companies of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that provides quick return on investment and enables better business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent can also assist you to fix compatibility issues with various versions of Office desktop and offers live online instruction to individual users or groups.
Small Business IT Support California
Florida Server Support
Progent’s Technical Response Center offers nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone help and remote direct network connection to troubleshoot and resolve technical problems quickly and economically. The breadth of technical expertise represented by Progent's staff of nationwide service professionals allows Progent to escalate even the toughest network issues to appropriate experts as required.
Linux Remote Specialists
Linux Online Professional
Progent provides national remote technical support and consulting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft technology. Online technical support provides optimum return for your information technology budget by extending client productivity and shortening the time billed for computer repair services. Sophisticated online access technology and skilled technicians and consultants allow Progent to solve the majority of IT issues without squandering time and expense by traveling to your site. In most of cases your network issues can be remediated over the phone or via a combination of phone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISA premier security professionals to assist with the toughest network problems.
24x7 Small Business Information Technology Outsourcing Company
Small Office Small Business Computer Consultants
For small businesses considering Progent's network support outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
Network Management Outsourcing Specialists
Professional IT Management Outsourcing
Progent's ProSight portfolio of managed services are intended to offer organizations who maintain small in-house IT administration and support teams with low-cost help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include predictable IT management costs, smart automation of common management processes, ongoing adoption of the latest technology, smooth transition from legacy systems to modern solutions, close alignment of information technology with business objectives, access to seasoned network experts, and allowing management to focus on business rather than ever-changing computer technology.
On-site Technical Support Tracking Service Costs
Service Database Professional
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or small service firms who provide minimal documentation or details of services performed, each service provided by Progent is tracked by full documentation. Every Progent consultant has use of the service documentation transmitted by every consultant to every client. The discipline of documenting and organizing service records allows more effective support and eliminates a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.
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