Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving anytime-anywhere connectivity to messaging, calendars, web-based applications, and other vital business data. Progent offers San Diego, California companies the services of BlackBerry-certified professionals who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a current mobile platform.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for organizations of any size, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations often turn to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry technology specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's proven remote support model, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and control BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and thoroughly.
San Diego Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
Progent locations in San Diego
Technical Support Services for BlackBerry Enterprise Server
RIM's high-end solution for managing large collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool enables Exchange, Domino, or Groupwise clients to send and receive messages that are encrypted during wireless transit to provide optimum security. BES Server also streamlines a broad selection of crucial administrative jobs that span from smartphone setup and updates to wireless security and high availability.
Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry Enterprise Server to do basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Update BlackBerry device firmware wirelessly
- Manage user settings with BlackBerry's vast library of IT policies
Progent's BlackBerry-premier consultants can also assist you to use BlackBerry BES Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Configure and manage BES Server's fault-tolerant infrastructure based on VMware
- Deploy BlackBerry devices remotely
- Establish specialized administration roles
- Monitor and report on the overall health of your solution
Progent's Online BlackBerry-premier Support is Fast and Affordable
For businesses in San Diego, California who want quick and economical access to a qualified RIM BlackBerry support professional, Progent offers efficient online help from a veteran network support staff who have provided network solutions to companies in every state in the U.S. (See Progent's customer testimonials.)
Online consulting services eliminates travel expense and lets engineers solve problems quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry technologies and offer professional help in fields such as fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can in addition assist your business to resolve a wide array of problems concerning synchronization, device detection, messaging consistency, web access, wireless connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online help for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support costs low and, by dealing with issues quickly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs assessment, system architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry BES Server, help your organization to determine which management model and hardware products match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can help your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent for Support from a BlackBerry-Qualified Expert
In order to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.