Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web applications, and other critical business information. Progent offers San Diego, California companies the services of BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry environments or transition smoothly to a current smartphone platform.
As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has become the norm for organizations of any size, successful integration and support of RIM BlackBerry solutions has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations frequently resort to outside support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their business information network.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you track and support BlackBerry devices throughout your company, recommend security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and safely.
San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
Progent locations in San Diego Metro Area
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry devices, providing a single solution for controlling key tasks such as device installation, updates, and retirement while also offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange Server, Groupwise, or Domino email platforms and BlackBerry smartphones and supports wireless synchronization.
BlackBerry BES Server offers a wealth of security capabilities starting with automatic data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits great flexibility in selecting levels of protection to match the specific needs of your company's network. Progent's BlackBerry authorized engineers can assist you to choose powerful security features and activate them wirelessly. Samples of these wirelessly selectable security features are:
- Lock down a device
- Wipe information from a missing or stolen smartphone
- Disable Bluetooth functionality
- Enable built-in protection against malicious attacks
BES Server also offers versatility in selecting ways to keep users from loading or executing unsafe or prohibited software. Progent can assist you to select blocking processes like:
- Specify precisely what applications are allowed on the device
- Prevent external programs from allocating persistent memory on the BlackBerry device
- Select which resources external programs can use on the BlackBerry smartphone
- Restrict the types of connections third-party programs running on the BlackBerry smartphone can initialize
- Prevent all external programs from being installed or executed on the smartphone
Expert RIM BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible by phone to provide prompt technical help to businesses in the San Diego area or anywhere in the state of California. Progent's experienced online technical support team has helped businesses resolve network problems and reduce IT service expenses in every state in the United States and built a substantial base of loyal customers. (Refer to Progent's client testimonials.)
Progent offers online help for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can also assist you to troubleshoot a broad range of problems associated with synchronization, handset recognition, email consistency, web browsing, mobile connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online consulting services for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses at a minimum and, by handling problems quickly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also show you how to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to select and install sensible security configurations.
Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs analysis, solution design, roll-out strategy and execution, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which management approach and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software editions, processors and mass storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry expert can assist you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.