Immediate Online Help for San Diego California Computer Systems
Fast Phone Technical Support for San Diego SystemsFor businesses located in San Diego California, Progent provides remote support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier professionals have delivered online support to businesses in every state in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to help with complex infrastructure issues, plus the services of CISA and CISSP-qualified security experts to help with advanced security design and troubleshooting jobs.

Progent's remote support engineers offer excellent value because they have the practical experience and have access to the advanced technology required to solve most network problems quickly. Efficient support lowers direct expenses because solutions require fewer billable minutes. Online help also eliminates the expense of sending a consultant to your site. Your company saves even more in incidental costs by reducing or eliminating network outages and associated costs resulting from business discontinuity, disgruntled clients, unproductive workers, and de-focused management. Progent's advanced remote technical support know-how is particularly helpful for organizations that are dependent on public clouds for vital network infrastructure or software like Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be an alternative.

Progent's billing model for online support is designed to stretch your IT service dollar. Progent charges per minute for phone consulting, so you are charged only for the support that you receive. In contrast to many online support companies, Progent asks for no service activation fee or minimum job duration. Progent's one-minute billing unit and simple policy for pricing avoid scenarios where speedy. minor solutions manage to turn into substantial tabs. Progent's penchant for handling problems quickly means your business spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned an arsenal of optimized tools and field-tested methodologies which allow the maximum degree of effectiveness for remote consulting and troubleshooting for information networks of any size. Progent's remote service group can access your network without breaching system security.

Progent's powerful technical support reporting system stores detailed documentation describing the service that Progent's customers have been provided. Progent's staff service personnel have access to the specifics of all help provided to each Progent client by any consultant. This archive of anomalies and responses is stored as a readily searchable support database that permits Progent's remote technical professionals to share their knowledge company-wide to make sure that the value of Progent's support services grows over time. Progent's advanced accreditations and close associations with key technology companies including Cisco and Microsoft make available other vast technical databases and allow quick access to manufacturers' in-house engineering staff so Progent's online service experts are able to determine optimal solutions in the least time.

Online support services offered by Progent to customers in San Diego California include:

ProSight Subscription-based Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, subscription-based services designed to enable small and mid-size businesses to utilize the same cutting-edge technology used by many of the industry's top corporations. Progent's ProSight suite of network monitoring and management services covers all key aspects of modern networking such as email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity. Find out more details about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven solution for managing your network, server, and desktop devices by providing an environment for streamlining common tedious jobs. These can include health checking, update management, automated repairs, endpoint deployment, backup and restore, anti-virus protection, remote access, standard and custom scripts, resource inventory, endpoint profile reports, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM spots a serious issue, it transmits an alert to your designated IT staff and your Progent technical consultant so emerging problems can be fixed before they interfere with productivity. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require important software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of in-depth management reporting plug-ins created to integrate with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize critical issues such as inconsistent support follow-through or machines with missing patches. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup/restore product companies to create ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and monitor your data backup operations and enable transparent backup and rapid recovery of important files/folders, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss resulting from hardware breakdown, natural calamities, fire, malware like ransomware, user error, ill-intentioned employees, or software glitches. Managed backup services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to provide centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Multi-Factor Authentication with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With 2FA, when you sign into a protected online account and give your password you are requested to verify your identity on a unit that only you possess and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized for this added means of ID validation including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate several verification devices. To find out more about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Shared Help Desk: Outsourced and Shared Call Desk Services
    Progent's Co-managed Help Desk Service offers a smooth extension of your in-house support resources. End user interaction with the Help Desk, provision of support, problem escalation, trouble ticket generation and updates, efficiency metrics, and maintenance of the service database are cohesive regardless of whether incidents are taken care of by your corporate network support staff, by Progent's team, or both. You have complete versatility to expand or reduce your share of IT support work as required. Progent provides initial installation and onboarding of the professional services automation (PSA) software plus documentation, testing and training. To find out more about ProSight Shared Call Desk, see ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM protects local and cloud resources and offers a single platform to address the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. In addition to optimizing the security and reliability of your IT network, Progent's patch management services free up time for your in-house IT staff to concentrate on line-of-business initiatives and activities that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory environment. Both also include a year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with information security standards, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and less downtime. See more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent backup/recovery expert. The interview is intended to help evaluate your company's preparedness either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective security and backup environment that aligns with your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent offers the skills of world-class online consulting experts for contract IT projects. Progent's rates for longer-term consulting projects are determined based on the qualifications of the engineers involved. Progent's experience with these important fields of information technology enables clients to execute major initiatives economically and on schedule. Progent's project-based remote engineering services include:

  • Help Desk Call Center Services
    Progent's Help Desk support programs for companies with environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, co-managed Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progent's Co-managed Help Desk services make it possible for your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative support solution based on the top PSA tool for managing service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Call Center team of experienced network experts gives your computer users in San Diego California rapid assistance from an effective technical support resource with substantial experience delivering telephone-based consulting and online diagnostics for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's mission is to give the Call Center recognition as a major driver of business performance, and Progent's policy is to resolve rather than simply document technical problems.

  • Business Applications Services: Training, Programming, and Problem Solving
    Progent's Applications Experts staff can supply phone-based professional engineering support and education in key application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft applications such as CRM, Project, Office Word, and Microsoft 365 Excel. For more information concerning Progent's expertise, customization, and training offerings, go to Progent's Applications Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2022, Windows 10 and Windows 11; seamless management of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer world-class remote and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and install a new implementation of System Center2, extend or tune your current one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers organizations in San Diego California online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager expertise. Progent can customize SCOM to accommodate your business so your network support is proactive and automated. By spotting possible trouble spots before they expand into downtime, proactive monitoring can head off disruptive and expensive service breakdowns. Progent can also assist with network monitoring products like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows networks, or systems based on multiple platforms.
How Your San Diego Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency phone-based expertise with Microsoft, macOS and OS X, or Linux computer systems, go to Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or go to Contact Progent. For offices and new businesses in San Diego California, Progent's online computer support specialists can deliver professional and economical IT help the instant your organization has to have it. More than two decades of delivering remote tech support has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to acquire high-end troubleshooting skills and to refine remote connectivity technology to fix computer problems rapidly while avoiding the cost and lost time that comes with on-site service calls.

Even if your San Diego organization works with a local freelance consultant or employs an in-house organization that can deal with day-to-day network problems, Progent's Microsoft and Cisco certified engineers are available to offer a convenient and transparent remote expansion of your on-site resources in cases when your usual IT support personnel either lack the bandwidth or the knowledge to resolve unexpected system emergencies or especially challenging integration problems.

Advantages of Progent's Network Help for Businesses in San Diego California
Progent's remote IT consulting services enable your San Diego company to experience the benefits of timely, expert IT support without the expense of managing a full-time IT staff. Your information system will derive added strategic value by becoming more available, efficient, and secure. Advantages to your company include:

  • Seamless virtual expansion of your on-site IT resources
    For most businesses in San Diego California, nearby computer support resources, whether consisting of independent consultants or a full-time maintenance staff, can deal with typical technical problems. However, major troubles sometimes occur when local support personnel are overstretched or absent, and some problems may involve IT products that is unfamiliar to your onsite service people. In these cases, Progent's on-call service professionals provide an easy, quick, and economical solution to augment your regular help and to convey valuable information to improve your capability to resolve future problems in-house.

  • Reduced Dependence on Freelance Consultants
    For IT support, smaller companies often depend on independent freelance consultants. While independent consultants carry smaller overhead than larger service firms and can often charge lower rates, they are often overbooked, making it hard to respond rapidly to urgent situations. If a freelance service provider is busy with another client, ill, on vacation, or in class, the lack of backup personnel may force your business to wait for assistance during an IT crisis. As your business expands, system unavailability and trouble with vital software are more costly. The money you thought you were conserving on a freelancer can be consumed fast by reduced productivity. Progent offers a reliable source of backup service expertise to insure your IT system stays available.

  • Build a Solid Basis for Smooth Growth
    Businesses often start with an information architecture implemented on a shoestring budget. Without a robust framework, slap-dash fixes can get piled on top of a shaky foundation. As a company grows, reliability and scalability issues can hinder the productivity of the organization. These badly designed environments require proper assessment, smart strategic planning, and wide IT knowledge to upgrade to a system infrastructure able to provide the stable foundation to handle vital business requirements and facilitate downstream growth.

  • Interact with Problem Solvers Instead of Technology Sellers
    Smaller companies require guidance and technical training to navigate through an increasingly complex array of technology options available for promoting business growth and improving productivity. These companies do not need a computer engineer who is motivated to earn a commission on a specific vendor's technology. Network support and product selling can lead to a situation where the recommended solution is designed around a profitable technology rather than the genuine needs of a client. Progent avoids these conflicts by selling only services rather than products. This allows Progent to match technical consulting with the real needs of customers.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, range of IT background, fine tuned support software, and familiarity with corporate IT allow businesses to escape the pitfalls associated with excessive dependence on smaller service organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent adds value by offering:

How Does My Business Start Receiving Remote Network Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.



An index of content::

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    Progent's compensation structure is built on revenue sharing, so just like being a freelance contractor, your earnings are directly driven by your work effort. Some Progent consultants focus on quality of life and choose to consult at a more relaxed pace, utilizing our flexible calendar to follow individual enthusiasms such as hiking, car racing, snow boarding, surfing, travel, or sharing free time with family and acquaintances. Other consultants use the opportunity to earn big bucks through hard effort and extended days. Progent fully encourages either side of the spectrum plus any point in the middle.

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    Dynamics GP/Great Plains software includes analysis and reporting capabilities that allow you to monitor all business processes, sales and expenses, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that let you analyze your business more thoroughly, converting uncooked data into useful management information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver specialized business application development and eCommerce applications that integrate transparently with Microsoft Dynamics GP.

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    Exchange 2019 Migration Professionals

    Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.

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    Microsoft SQL Server 2016 introduces major improvements in speed, scale, security, uptime, BOYD integration, plus built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, Jason integration, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to help organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and SCOM.

  • Apple OS X and macOS Online Technical Support Apple iPad Consulting
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    Firewall Configuration WatchGuard Firebox T-Series Firewall

    Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

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    Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that permits the modern BYOD computing model with instant messaging (IM), presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a broad range of stationary PCs and handheld clients. Progent's certified Lync Server 2013 experts and network architects can assist your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or mixed model suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your IT team and users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 apps including Outlook and PowerPoint.

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    • ProSight Small Business Private Clouds Services
    Private Cloud Solutions Consultant

    Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's production servers in an environment that gives the maximum level of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small companies with multi- platform environments to economize significantly on the costs of capital investments, infrastructure support, and IT administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.

  • Consulting Windows Server 2008 DirectAccess Windows Server 2008 Hyper-VI Consultant Services

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    Progent is seeking a variety of on-staff workers including motivated MCSEs; network consultants with Cisco CCNP or CCIE certification; and consultants for advanced network design with backgrounds in mobile access, wireless networking, high-availability environments, disaster recovery solutions, data protection, and virtual servers. We are also seeking workstation support experts, off-site troubleshooting specialists, and CISSP or CISA accredited security consultants. We are also seeking veteran managers able to operate efficiently in our high-growth, virtual office environment. Progent works with independent consultants with in-depth expertise and hands-on experience in important information technology areas beyond Progent's primary service focus. Progent's Experts Team includes contractors who can provide advice and programming services for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with non-Microsoft operating systems such as Linux, Apple OS, or Sun, or offer world-class skills in areas like telecom, web site development, EDI, eCommerce, or dbm programming. Independent consultants premier by us coordinate with Progent's in-house professionals to provide end-to-end solutions for small business networks.

  • Cybersecurity Consultancies Security Penetration Testing Cisco Certified Experts PEN Testing information Systems Audit
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    • SCVMM 2012 Professional
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    Progent can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your business to upgrade from an older release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem so you realize the highest possible return on investment.

  • Email Quarantine Engineer Top Quality ProSight Email Content Filtering Policies Consultants
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    • Exchange 2013 VoIP Online Help
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    Exchange Server 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped structure. These improvements affect key facets of IT such as ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.

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