Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving mobile access to messaging, scheduling, web programs, and other critical business information. Progent offers San Diego UCSD, California businesses the expertise of BlackBerry-premier consultants who can help companies to maintain their BlackBerry environments or migrate smoothly to a modern mobile platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has become the norm for organizations of any size, successful deployment and support of RIM BlackBerry technology has become more challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses frequently resort to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small businesses an economical solution for integrating BlackBerry products seamlessly into their IT system.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize mobile applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
Progent locations in San Diego Metro Area
Integration Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry devices, offering a centralized solution for controlling critical tasks such as smartphone deployment, updates, and retirement and offering a strong foundation for security and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange, Novell GroupWise, or Lotus email servers and BlackBerry handsets and allows wireless synchronization.
BlackBerry BES Server provides a variety of security capabilities beginning with automatic data encryption of messages sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple DES. BES Server also allows excellent versatility in selecting levels of security to match the specific needs of your network. Progent's BlackBerry certified engineers can assist your company to select powerful security functions and activate them remotely. Samples of these wirelessly selectable security settings include:
- Disable a device
- Erase information from a missing or stolen BlackBerry device
- Lock out Bluetooth
- Enable internal defenses against malicious attacks
BlackBerry Enterprise Server also provides versatility in selecting how to prevent BlackBerry users from loading or running unsecure or prohibited code. Progent can assist you to select protective processes such as:
- Specify precisely what applications are permitted on the device
- Block third-party programs from using non-volatile storage on the device
- Select what resources third-party applications can access on the BlackBerry smartphone
- Limit the kinds of access third-party applications running on the device can establish
- Block all external software from being installed or executed on the BlackBerry smartphone
Professional RIM BlackBerry Consulting and Technical Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are available online to deliver prompt technical help to businesses in the San Diego UCSD region or anywhere in California. Progent's experienced online technical support experts have helped IT organizations solve network problems and reduce IT service costs in every state in the U.S. and built a substantial base of satisfied customers. (See Progent's customer testimonials.)
Progent can provide remote consulting support for a broad array of technologies related to BlackBerry products including wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned service professionals can also help you to troubleshoot a broad range of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connections, Instant Messaging, desktop software installation, and Desktop Redirector.
As a leader in providing countrywide remote consulting services for small office networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support expenses low and, by solving issues promptly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to use management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist you to define and install sensible security configurations.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
To contact Progent about professional assistance for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.