Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular solutions for maintaining mobile access to email, calendars, web applications, and other critical business data. Progent can provide San Diego UCSD, California companies the services of BlackBerry-premier consultants who can help businesses to maintain their BlackBerry environments or transition efficiently to a modern smartphone platform.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for businesses of all sizes, effective integration and maintenance of BlackBerry technology has become more challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses frequently resort to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote service delivery model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their IT network.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and safely.
San Diego Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
Progent locations in San Diego
Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry wireless handsets, providing a single solution for handling critical jobs like device installation, upgrades, and retirement while also offering a solid foundation for data protection and fault tolerance. BlackBerry BES Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry users and allows over-the-air synchronization.
BES Server provides a variety of security options beginning with advanced data encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in adjusting degrees of protection to match the specific needs of your mobile network. Progent's BlackBerry authorized consultants can help your company to select powerful security functions and enable them remotely. Examples of these wirelessly selectable security settings include:
- Lock down a BlackBerry device
- Erase information from a lost BlackBerry smartphone
- Lock out Bluetooth functionality
- Enable internal defenses against malicious attacks
BlackBerry Enterprise Server also offers versatility in selecting mechanisms to keep mobile users from loading or running unsafe or prohibited applications. Progent can assist you to choose blocking processes like:
- Specify exactly what programs are allowed on the device
- Block third-party applications from using persistent storage on the BlackBerry device
- Determine what resources third-party programs can use on the BlackBerry smartphone
- Restrict the types of connections third-party software running on the BlackBerry smartphone can establish
- Prevent all third-party applications from being loaded or run on the device
Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For companies in San Diego UCSD, California who want quick and economical access to a certified RIM BlackBerry consultant, Progent provides efficient remote help from a seasoned support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Online support eliminates travel costs and allows consultants to resolve technical issues quickly, so you reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry solutions and offer expert support in fields such as resolving synchronization issues, configuring BlackBerry BES Server, and creating a protected, high-availability system infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified engineers can also help you to use administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and assist your company to define and implement appropriate security options.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology requirements assessment, solution architecture, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry BES Server, help your organization to determine which administration model and hardware products meet your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, processors and mass storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can assist your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to perform network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.
Contact Progent to Get Support from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.