Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining mobile access to messaging, calendars, web programs, and other critical business data. Progent can provide San Diego UCSD, California companies support from BlackBerry-certified experts who can assist companies to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies of all sizes, effective deployment and support of BlackBerry technology has grown more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small organizations often resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient remote support model, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT system.
Progent's experts can assist your business with SQL Server 2019 integration and development support, SQL Server 2016 migration consulting, and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to monitor and support BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom mobile software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.
| City | Address | Phone | Link |
| Carlsbad | Faraday Executive Offices, 2244 Faraday Avenue Carlsbad, CA 92008 United States |
(760) 827-5600 | Carlsbad Network Support Services |
| San Diego | 600 West Broadway, Suite 700 San Diego, CA 92101 United States |
(619) 530-0021 | San Diego Network Support Services |
| San Diego UCSD | 4660 La Jolla Village Dr, #100 San Diego, CA 92121 United States |
(858) 876-0148 | San Diego UCSD Network Support Services |
Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry wireless handsets, providing a single platform for controlling key tasks such as smartphone deployment, updates, and retirement while also providing a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Groupwise, or Lotus email platforms and BlackBerry handsets and supports wireless synchronization.

BlackBerry Enterprise Server provides a wealth of security options beginning with advanced data encryption of messages sent between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits great versatility in adjusting degrees of protection to match the specific requirements of your environment. Progent's BlackBerry authorized consultants can help your company to select advanced security functions and activate them remotely. Examples of these over-the-air selectable security features are:
BlackBerry BES Server also provides flexibility in determining mechanisms to keep users from installing or executing unsafe or unauthorized code. Progent can help you to choose protective techniques such as:
Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified experts can in addition assist you to resolve a broad range of issues concerning synchronization, device recognition, email reconciliation, web access, mobile connections, Instant Messaging, PC software configuration, and Desktop Redirector.
As a leader in delivering nationwide online help for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry technical support costs at a minimum and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology requirements assessment, system architecture, roll-out strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a wireless system that meets your IT budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which management model and equipment match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software editions, processors and mass storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry-certified expert can help your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Qualified Professional
To ask Progent about consulting assistance for BlackBerry wireless technology, call