Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs were at one time among the most popular solutions for achieving location-independent access to email, calendars, web programs, and other critical business data. Progent can provide San Diego UCSD, California businesses the services of BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for businesses of any size, effective integration and support of RIM BlackBerry technology has become more challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations often resort to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions expert and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, provides small companies an affordable alternative for incorporating BlackBerry technology productively into their information system.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
760-827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
619-530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
858-876-0148 San Diego UCSD Network Support Services


Technical Services for BlackBerry BES Server
RIM's high-end solution for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive emails that are encrypted during transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a broad selection of vital administrative tasks ranging from BlackBerry deployment and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-premier engineers can show you how to use RIM BlackBerry BES Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user and group settings with BES Server's vast selection of policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BES Server to implement key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Set up and manage BES Server's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry devices remotely
  • Establish specialized management roles
  • Monitor and report on the health of your system

How Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can also assist your business to resolve a wide range of issues concerning synchronization, handset recognition, email reconciliation, web access, wireless connectivity, IM, PC application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote technical assistance for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support expenses at a minimum and, by resolving issues quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and help you to select and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone users on Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
In order to ask Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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    MCSE Expert Certified Part-Time CIO Professionals

    Progent can provide small businesses with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate sensible IT products to enhance business processes so they align better with your business goals. Your business can create and implement a well conceived information technology plan without incurring the expense of a full-time Chief Information Officer.

  • Top Technology Professional Activesync Windows Mobile Onsite Technical Support

  • Server Consolidation Onsite Technical Support
    Immediate Consult Virtual Server Technology

    By using virtual server technology, businesses can run multiple virtual servers on a single actual server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, but without the expense associated with buying extra server equipment. Virtual servers are the critical technology for building private clouds, which offer important advantages such as reducing the costs of hardware, datacenter facilities, and administration while improving data protection, network reliability, and disaster recovery. Other important server management options include server monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can help you with all aspects of server consolidation and administration to enable your business to contain costs and save time.

  • Top Windows 7 Integration Specialist Windows 7 Online Technical Support
  • Tracking Service Costs Support and Integration Services Documentation Engineer
  • UNIX Specialist Solaris Technology Professional

  • Citrix XenCenter Specialists
    Citrix XenMotion Specialist

    Progent's Citrix-authorized engineers can help you to understand the strategic benefits of XenServer and other Citrix platforms, and can help your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology deployment and help you to optimize resource utilization, performance, protection, availability, and disaster recovery.

  • Urgent On-site Support Reselling Computer Consulting Sales Agent Program for Computer Consulting Technology Consulting Services
  • Urgent Power BI Gateway Reporting Design Power BI Desktop
  • After Hours RIM BlackBerry Configure San Diego
  • Urgent UNIX Migration Consultant Solaris to Windows Upgrade Consultant
  • VMware Security Online Support ProSight Next Generation Endpoint Protection Remote Support Services

  • wi-fi controller Network Consultants
    Cisco 8540 wireless controller Support Services

    Progent's Cisco-certified Wi-Fi experts can help you to evaluate the advantages of using Cisco wireless controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Wi-Fi environment or help you plan and implement an efficient migration from legacy wireless controllers to current solutions.

  • Virtual Machine Hosting Engineers Consultants ProSight Small Business Private Clouds
  • VoIP Professional CCIE Certified Support Services IP Communications
  • WLAN controller Technical Support Services 5500 Wireless Controller Remote Support Services
  • WatchGuard SSL VPN Consultant WatchGuard Firebox M370 Firewall Security Consultant
  • Windows 7 Help Desk Computer Consultant Windows 7 Professional
  • Windows SharePoint Services Network Consultants Largest SPS 2007 Remote Troubleshooting
  • Work at Home Employees Guidance near me in San Diego UCSD - Backup Systems Consulting San Diego-La Jolla, California Work at Home Employees San Diego UCSD Assistance - Backup/Restore Solutions Expertise San Diego-University, CA
  • Work at Home Employees San Diego UCSD Consulting Experts - IP Voice Solutions Consulting Experts La Jolla At Home Workers San Diego UCSD Consulting Experts - IP Voice Solutions Consulting and Support Services
  • Wyoming Outsourcing Company Best Installer Michigan

  • Information Risk Evaluation Engineers
    External Network Security Scan Consultant

    Progent has put together two low-cost service bundles intended to enable small companies to receive an independent network security assessment from a premier security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from a secure computer within your firewall to determine the risk to inside assaults. The two security inventory services are set up and run from a protected remote location.

  • wireless LAN controller Support Outsourcing Immediate 5520 wireless controller IT Consulting

  • Remote Support Microsoft System Center Operations Manager
    System Center MOM Services

    Remote continuous monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can afford a level of protection that was once limited to enterprises. Progent offers several RMM solutions available as economical service packages created to help you to identify and resolve a most network problems before they get big enough to impact your business.


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