For immediate remote assistance with data security problems, companies in San Diego UCSD California can find high-level support from Progent's certified security professionals. Progent's online support staff is available to provide effective and low-cost assistance with security problems that threaten the productivity of your IT network. Progent's security consultants are premier to support environments powered by Microsoft Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide advanced support for critical cybersecurity and restoration technologies such as AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restore validation, immutable backup, and off-premises backup. Progent's broad selection of consulting services encompasses firewall expertise, email filtering and encryption, secure network design, and disaster recovery planning. Progent's support staff has been awarded the world's most advanced security certifications including GIAC and Information System Security Architecture Professional (ISSAP).

Progent offers remote security expertise on a per-minute basis with no minimum call duration and without extra charges for sign-up or after hours service. By billing per minute and by providing world-class expertise, Progent's billing model keeps expenses under control and avoids scenarios where simple fixes entail major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff may take longer to recognize a breach and are less able to organize a rapid and coordinated response. The more lateral progress ransomware can make within a target's network, the more time it takes to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to take the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can assist you to locate and isolate breached servers and endpoints and guard undamaged assets from being compromised. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Are We Supposed to Do Now?
Network Security ConsultantsIf you are now fighting a network security crisis other than ransomware, visit Progent's Urgent Remote Computer Help to learn how to receive fast assistance. Progent maintains a pool of seasoned cybersecurity experts who can provide remote and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security posture to protect against future attacks.

For companies who have planned in advance for a security breach, the formal incident handling procedure outlined by GIAC is Progent's recommended method of handling a serious security penetration.

Introduction to Security Support Services
Coordinating computer security and planning for restoring vital data and functions following a security breach demands a continual process that entails an array of technologies and procedures. Progent's security engineers can assist your business at whatever level in your efforts to guard your information system, from security audits to creating a comprehensive security plan. Important technologies supported by Progent's experts include Planning and Implementation, Information Restoration and Security Forensics, and Managed Filtering of Email-Based Threats.

Planning and Building Protected Environments
Every organization should develop a carefully considered security strategy that includes both proactive and responsive steps. The proactive strategy is a set of precautions that works to minimize security gaps. The reactive plan specifies procedures to help security staff to evaluate the losses caused by a breach, repair the damage, record the event, and restore business activity as soon as possible. Progent can advise you how to incorporate security into your company processes. Progent can configure scanning software, define and execute a safe network architecture, and propose procedures and policies that will maximize the safety of your computing environment. Progent's security professionals are available to assist you to configure a firewall, deploy secure offsite connectivity to e-mail and information, and install an effective VPN.

If your company is interested in an affordable way for jobbing out your security management, Progent's Round-the-clock Monitoring Packages include non-stop online system tracking and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that are compliant with government and industry data security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

Data Recovery and Failure Analysis
Progent has skill in recovering networks and servers that have been hacked, are quarantined, or have failed because of a security breach. Progent can show you how to evaluate the losses resulting from the assault, return your company to ordinary functions, and retrieve information lost owing to the breach. Progent's certified engineers can also perform a thorough failure analysis by examining event logs and utilizing other proven assessment techniques. Progent's experience with security problems minimizes your off-air time and permits Progent to suggest effective strategies to prevent or mitigate new attacks.

Ransomware Removal and Recovery Expertise
Progent can provide the services of experienced ransomware recovery consultants with the knowledge to restore a network compromised by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware cleanup and recovery expertise.

Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home (WFH) employees commonly use their personal computers and usually operate in a poorly secured physical space. This increases their susceptibility to cyber attacks and calls for judicious deployment of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough user training, and the development of policies based on leading practices. Progent's veteran group of telecommuter support experts can help you to design, implement and manage an effective cybersecurity solution that guards vital information assets in environments that incorporate an at-home workforce as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. In addition to maximizing the protection and reliability of your IT network, Progent's patch management services free up time for your in-house IT staff to focus on more strategic projects and activities that deliver maximum business value from your network. Find out more about Progent's software/firmware update management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat management platform that includes computer learning software and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in minutes to defend endpoints against increasingly sophisticated threats including ransomware, familiar and zero-day malware, trojan viruses, hacking tools, memory exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first endpoint response tool activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery. For more information, refer to Progent's SentinelOne-based Extended Detection and Response services.

Consulting Services for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports repeated, concurrent, programmable assessment of your internal and perimeter network so you can identify, rank, fix, and confirm cybersecurity weaknesses before threat actors can take advantage of them. NodeZero pentests can insert decoys called tripwires like fake files or credentials to find out when your network is currently being targeted along proven attack vectors. Tripwires generate enough information to allow you to react promptly with your SIEM workflows before an assailant can do serious damage. Progent can provide the skills of a NodeZero Certified Operator who can help you to deploy NodeZero to carry out thorough penetration tests of your perimeter and your internal network in order to determine your current security posture. Progent can also assist you to strengthen your existing network security and can help you to plan and implement a unified cybersecurity strategy that streamlines management and delivers optimum protection for on-premises, multi-cloud, and perimeter IT resources. To find out additional information about Progent's vulnerability analysis services based on on NodeZero's penetration test platform, visit Consulting Support for NodeZero's Penetration Test Platform.

Stealth Penetration Security Assessment Services
Stealth intrusion testing is an important component of any overall IT system security strategy. Progent's security professionals can run thorough intrusion tests without the knowledge of your organization's in-house IT resources. Stealth penetration checking shows whether existing security monitoring systems such as intrusion incident alerts and event history monitoring are properly set up and consistently monitored. Progent can implement ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, missing patches, and unsound IT product defaults can be combined by threat actors into the multi-vector attacks common to modern variants of ransomware. Learn more about Progent's Stealth PEN Testing Services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the complete malware attack progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup/restore technology vendors to create ProSight Data Protection Services, a selection of management offerings that deliver backup-as-a-service. All ProSight DPS services manage and track your backup operations and enable non-disruptive backup and rapid restoration of important files/folders, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss caused by equipment failures, natural disasters, fire, cyber attacks like ransomware, human error, malicious employees, or software glitches. Managed services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed backup services are most appropriate for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other personal devices. With Duo 2FA, when you sign into a protected application and give your password you are asked to confirm your identity via a unit that only you have and that is accessed using a different network channel. A wide range of out-of-band devices can be utilized as this added form of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register multiple verification devices. To find out more about Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more details about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's veteran engineers can provide unique expertise in vital areas of computer protection such as:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers expertise with information risk auditing software like Microsoft Baseline Security Analyzer or LANguard for performing a set of automatic system scans to identify potential security holes. Progent has broad skills with these and similar utilities and can assist you to analyze audit results and respond efficiently. Progent's certified security consultants also provide web software validation and can perform expert assessments of corporate-wide security to assess your company's compliance with key worldwide security specifications including HIPAA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security including stationary wireless appliances as well as portable handsets. Learn more information about Progent's Security Vulnerability Evaluation and Security Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class consulting support for Cisco's complete family of protection and VPN technologies including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Find out additional information concerning Cisco Security, VPN and Aironet Wireless Expertise.

Other Firewall and VPN Solutions
In addition to supporting a broad range of protection technologies available from Microsoft and Cisco, Progent offers businesses of any size advanced support for technologies from other major firewall and VPN vendors. Progent's engineers can provide:

Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager (CISM) Consultants for San Diego UCSD CaliforniaCISM defines the basic skills and international standards of service that information technology security professionals are expected to achieve. CISM provides business management the assurance that consultants who have been awarded their CISM have the background and knowledge to offer effective security administration and engineering support. Progent can provide a CISM expert to assist your organization in vital security areas including information protection governance, risk management, data security process control, and crisis response support.

Get more information about Progent's Certified Information Security Manager Security Consulting Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier System Security Experts for San Diego UCSD CaliforniaProgent's CISSP experts are cybersecurity engineers who have been awarded CISSP status as a result of demonstrated professional work, extensive study, and formal testing. CISSP Certification indicates mastery of an international standard for IT security. ANSI has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity administration procedures, security architecture and test systems, access control systems, software development security, operations security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.

Learn additional details about Progent's CISSP Support Services.

CISSP-ISSAP Premier Experts for Secure System Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for San Diego UCSD CaliforniaProgent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation after thorough examination and substantial experience. field experience with network security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and methodologies, phone system and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your company with all phases of architecture security.

Get additional details about Progent's ISSAP Certified Protected IT Architecture Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your enterprise to utilize modern system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering best practices, produce viable system designs that include compliant security mechanisms for all critical system functions, define efficient configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend practical security models that balance your operational goals with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Support Expertise
Certified Information Systems Auditor Experts for San Diego UCSD CaliforniaThe Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents mastery in information system security auditing. Certified by ANSI, the CISA accreditation requires that candidates undergo an exhaustive examination overseen by the ISACA professional group. Progent offers the services of a CISA-Premier security engineer able to assist companies in the areas of IS audit services, information technology enforcement, systems and infrastructure lifecycle, IT service delivery, safeguarding data resources, and business continuity planning.

Learn additional details concerning Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC-certified Network Risk Mitigation Specialists
CRISC Network Risk Experts for San Diego UCSD CaliforniaThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate an IT professional's skills to design, implement, and support IS controls to reduce risk. Progent offers the services of a CRISC-certified engineer to help your company to develop and carry out a business continuity plan that follows industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the services available from Progent's CISA-Premier security engineers for objectively evaluating your IT management design and also with the expertise of Progent's CISM-certified consultants for designing company-wide security policies.

Find out additional information about Progent's CRISC-certified Network Risk Mitigation Support.

Global Information Assurance Certification Support Expertise
Security Consultants with GIAC (Global Information Assurance Certification) for San Diego UCSD CaliforniaGlobal Information Assurance Certification was established in 1999 to certify the knowledge of computer security experts. GIAC's goal is to assure that an accredited security consultant has the knowledge necessary to provide services in important categories of network, information, and application program security. GIAC certifications are acknowledged by companies and government organizations all over the world including U.S. NSA. Progent can provide the help of GIAC certified consultants for all of the security disciplines addressed within GIAC accreditation topics such as auditing perimeters, security incident response, intrusion detection, web services security, and SIEM solutions.

Learn more details about Progent's GIAC Information Assurance Services.

Depend on Progent for Computer Security Consulting Services
If your organization is situated in San Diego UCSD California and you need computer security consulting expertise, phone Progent at 800-993-9400 or visit Contact Progent.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services




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    Microsoft Dynamics GP 2010 accounting software is a full-featured business management and analytics platform that unifies data and processes across your company, communicates easily with other applications, and connects employees, clients and vendors regardless of time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and maintain a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.

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    This page contains current information on security threats, fixes, and best practices. Contact Progent if you need assistance securing your system against the latest cybersecurity threats.

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    Progent's IT outsourcing services for small companies include planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site troubleshooting, fixing chronic IT problems, and creating a company-wide security plan. Progent can help you enhance network availability and performance via fault-tolerant configuration, redundant network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale migrations and can help with requirements assessment, resource identification, bill of materials production, sourcing qualification, procurement logistics, and full documentation. Progent's computer outsourcing service also features education for office productivity software such as Microsoft Office XP.

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    E-Mail Guard from Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a standard Postini license, you can still have access to Postini's Perimeter Manager services via Progent's E-Mail Guard anti-spam and antivirus aggregation offering. Progent's certified e-mail security consultants can show you how to create an email defense plan that includes spam filtering and virus defense services and processes.

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    DoubleTake/Carbonite Software offers a family of products intended to provide small businesses a range of cost-effective solutions for backing up and restoring vital applications such as Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small business information networks to achieve an advanced state of availability and business continuity readiness at a budget-friendly price.

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    With virtual servers, companies can run multiple virtual machines on a single physical server. Virtual server technology enables businesses to enjoy all the benefits of server isolation, while avoiding the costs associated with buying extra server hardware. Virtual servers are also the critical technology behind private clouds, which offer important benefits such as lowering the costs of hardware, datacenter facilities, and management while improving data protection, network availability, and disaster recovery. Other important server management options are network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management experts can assist you with all aspects of server consolidation and management to enable your company to cut costs and save time.

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    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest degree of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are built on proven virtualization architectures that allow small companies with multi- platform IT systems to save significantly on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.

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    Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor family or show you how to upgrade to more recent firewall technology. Progent can also help you design and execute a complete security strategy that can include firewall and VPN appliances and software, outsourced security and network protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop resource for on-going technical support, administration, education, and security expertise.

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    Progent's certified professionals can help you evaluate the potential benefits of Hyper-V-based virtualization for your business, perform pilot implementations to validate Hyper-V's operation with your line-of-business software, assess your network and server infrastructure for optimal operation with virtual server technology, help you in moving to Windows Server 2008 and setting up Hyper-V, train your network management staff to track and manage Hyper-V, provide world-class consulting help for improving the security of your virtual machines, establish and validate disaster recovery procedures that maximize network uptime, and provide continuing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.

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    Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a group of network consultants based in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware specialists, and senior DRBC preparedness experts. Progent can also assist your business to design and carry out a move to the Flexential data center by providing services such as designing system architecture, recommending hardware components, system setup and testing, debugging, setting up remote network management, and training your IT support team.

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    Progent's Juniper Networks-certified NetScreen consultants can assist you to install and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology environments.

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    Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.

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    Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.

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    Progent's Apple Mac networking consultants can assist you with a wide range of system infrastructure issues such as network architecture, remote and mobile access, internetwork communication, security, and new technologies such as Voice over IP and fast wireless networking. For company networks based exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the complexity of planning, configuring, and supporting a system architecture that is reliable, safe, efficient and aligned with your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.

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    The Certified Information Systems Auditor credential is an important achievement that represents mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier network security audit consultant trained to assist companies in the areas of IS audit process, information technology enforcement, network assets and infrastructure lifecycle, information technology service delivery, protection of information resources, and business continuity planning.

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    Progent offers technical support for mid-size companies with 100 to 250 system users. The medium size company or work group has typically been an overlooked segment of the market for IT support services. The overhead and support access practices of major third-party support firms make them too costly for the typical mid-size business or small medium business (SMB), which commonly has a modest information technology budget with which to support an information network whose complexity and sophistication are frequently comparable to the networks of much bigger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network technology and proactive network monitoring, dramatically reduces the network maintenance expenses of a small-medium business while providing the mid-size company with big-company service from professional, IT experts with background in a broad array of small business network solutions. If your mid-sized company or small business is searching for levels of network help needed by a medium size organization without paying big-company costs, call Progent.

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    E-Mail Guard is Progent's economical antispam and virus defense solution that gives small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-managed antispam and antivirus services that defuse email attacks before they can penetrate the network firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, regardless of server platform, hardware type, or data center location.

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    ProSight Reporting is an expanding suite of real-time reporting tools designed to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent can provide cost-effective online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced assistance for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom online training for Office Access programming and database management.

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    Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and fixing SCOM environments and can provide companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.

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    Progent's Microsoft-certified Windows Server 2003 engineers offer network support and IT consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, configuration, update, and maintenance offerings include system planning, installation, project management, on-site and off-site network support and troubleshooting, Call Center services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save as much as half of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.


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