Fast and Affordable Online Help for San Diego UCSD IT Networks
Immediate Phone Support for San Diego UCSD SystemsFor businesses located in San Diego UCSD or anywhere in the state of California, Progent provides remote support for information systems based on Microsoft Windows, Cisco, macOS and OS , or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have provided online support to businesses in all 50 states in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to handle challenging infrastructure issues, as well as the services of CISSP-qualified cybersecurity consultants to handle advanced security design and diagnostic jobs.

Progent's online technical support engineers offer excellent leverage due to the fact that they possess the practical experience and are equipped with the advanced technology needed to resolve the majority of network problems rapidly. This lowers direct costs since service calls require minimal billable minutes. Remote support also eliminates the expense of sending a consultant to your location. Your company saves even more with incidental expenses by reducing or avoiding network downtime and related losses stemming from business discontinuity, disgruntled clients, idle workers, and de-focused executives. Progent's extensive remote technical support know-how is particularly valuable for organizations that depend on public clouds for vital network infrastructure or applications like Microsoft Azure, Amazon AWA, or Office 365 Exchange Online, where onsite tech support may not be useful.

Progent's billing model for online support is structured to leverage your IT service investment. Progent bills per minute for telephone-based assistance, so you are charged only for the support that you actually get. Unlike typical remote service organizations, Progent imposes no startup fee or minimum fees. Progent's one-minute granularity and simple model for billing avoid situations where quick repairs somehow end up as substantial tabs. Progent's skill at solving technical issues efficiently means you saves cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has fine tuned an array of customized tools and proven processes which promote the maximum level of effectiveness for remote consulting and troubleshooting for computer networks of any size. Progent offers safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology permits the experts of Progent's remote service group to access your system remotely without breaching corporate security.

Progent's powerful service database application maintains comprehensive histories describing all support that Progent's customers have received. Progent's team engineers have access to the records of support delivered to every Progent client by every Progent consultant. This archive of issues and responses is structured as a readily searchable internal database that enables Progent's remote technical engineers to communicate their experiences company-wide to make sure that the effectiveness of Progent's technical support improves daily. Progent's extensive list of certifications and working associations with key technology companies such as Cisco and Microsoft open up additional extensive support knowledge bases and permit priority response from manufacturers' internal product engineers with the result that Progent's remote service experts are able to find optimal resolutions promptly.

Online support services offered by Progent to clients in San Diego UCSD and anywhere in the state of California include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, flat-rate managed services designed to enable small and medium-size businesses to benefit from the same best-of-breed IT solutions used by many of the industry's top corporations. The ProSight line of network monitoring and management services addresses all critical areas of modern networking including email content filtering, security and compliance, automated backup/recovery, infrastructure management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security vendors to deliver centralized control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their networking appliances like switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that need important updates, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your Progent consultant so that any looming problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an unbiased assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with information security regulations, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The interview is intended to help assess your organization's preparedness either to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your existing security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient AV and backup/recovery system that meets your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent offers the skills of seasoned online consulting experts for contract information technology projects. Progent's charges for ongoing consulting projects are set according to the qualifications of the consultants assigned. Progent's background in these special fields of information technology enables customers to complete critical projects within budget and on schedule. Progent's project-based remote consulting solutions include:

  • Call Center Services
    Progent's Help Desk service offerings for businesses with networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk outsourcing, virtual Help Desk services, and Call Center process consulting. Progent's Call Center outsourcing support services are well suited for companies who don't have the resources to support an internal Call Center but who need fast response from an effective Help Desk Call Center with proficient telephone assistance as well as the ability to escalate the most challenging trouble tickets to high-level consultants.

    Progent's Help Desk Call Center consulting support can guide you in building an effective new Help Desk or revamping your existing one, identifying or enhancing Call Center software products to handle the particular demands of your business, or providing occasional online personnel to work with your in-house Help Desk Call Center team during unusually busy situations such as software migrations, major updates, or rolling out brand new business software.

    Progent's Help Desk staff of experienced network experts provides your customers in San Diego UCSD or anywhere in the state of California quick assistance from a large technical support resource with years of experience providing phone help and remote repair service for networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's concentration is to give the Help Desk the reputation as a key driver of business performance, and Progent's aim is to resolve and not merely record technical problems.

  • Business Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Consulting Group provides remote professional consulting expertise and education in specific business application fields such as ERP, MRP, accounting system customization, and CRM. Progent also can deliver expertise, programming, and training for popular Microsoft business applications including Microsoft CRM, Project, Office 365 Word, and Office 365 Excel. To read additional information on Progent's expertise, custom development, and education services, visit Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver organizations in San Diego UCSD, or anywhere in the state of California, remote IT infrastructure monitoring by providing System Center Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure Operations Manager to accommodate your business so that your computer maintenance is proactive and automated. By spotting emerging trouble spots before they result in full-scale emergencies, proactive monitoring can minimize stressful and costly information system breakdowns. Progent can also provide help with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or networks powered by a variety of operating systems.
How Your San Diego UCSD Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent remote assistance with Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or refer to Contact Progent. For organizations and new ventures in San Diego UCSD or anywhere in the state of California, Progent's phone-based network support engineers can provide professional and economical system help the moment your organization needs it. Long experience providing online tech support has earned Microsoft Partner status for Progent's consultants and has enabled Progent to acquire high-end troubleshooting skills and to fine tune online connectivity tools to fix computer problems rapidly while eliminating the cost and lost productivity that comes with on-premises service visits.

Even if your San Diego UCSD business relies on a regular freelance consultant or employs an in-house IT staff that know how to handle ordinary network problems, Progentís Microsoft and Cisco certified consultants are available to provide an easy and seamless virtual expansion of your local resources in cases when your usual IT support personnel either lack the availability or the expertise to solve unexpected system emergencies or particularly tough integration problems.

Features of Progent's Online Network Services for San Diego UCSD
Progent's online support, remote repair, system security expertise, and system management services offer offices in San Diego UCSD or throughout the state of California unparalleled leverage for your support budget. Whether you require one-time telephone support and Internet-based troubleshooting or full-time Help Desk outsourcing support and network administration, Progent's experts can deliver your business world class IT support while allowing you to avoid the cost and hassle of running a large in-house IT organization. Highlights of Progent's online help program include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, range of IT background, fine tuned remote support software, and understanding of enterprise networking allow companies to avoid the pitfalls of excessive dependence on smaller service firms, independent freelance service providers, or limited in-house IT help.

Progent stands out by offering:

How Does Our Company Begin Getting Remote Computer Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, go to Immediate Technical Support.


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Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Windows Active Directory Professional
Windows Active Directory Network Engineer

Windows Active Directory demands extensive field experience to integrate optimally across an enterprise. Progentís Microsoft Premier consultants are experts in planning, deploying, and supporting complex Enterprise AD installations. Progentís areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in online AD environments, and fixing failed installations of AD and AD-associated programs.

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Engineer for Internet Security and Acceleration Server
Specialists for ISA Server

Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, performance and manageability that your company needs.

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Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older device and application management solution or help you to enhance your current SCCM 2012 ecosystem to support your changing IT needs. In addition, Progent can help you to create an infrastructure that fully supports SCCM by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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Microsoft Windows 8.1 is designed to run on devices ranging from smartphones and tablets to engineering workstations. An abundance of innovative capabilities, including touch screen interface and iconic tile user interface, offer a broad selection of advantages for organizations who know how to put them to work. Progent's Windows experts can help bring your organization up to speed with Microsoft Windows 8.1 and show you how to derive maximum competitive value from the operating system's many new and enhanced technologies.

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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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information Systems Audit for Security Penetration Testing
Security Penetration Testing Security Consultancies

Stealth penetration checking is an important component of any overall IT system security plan. Progentís security professionals can perform extensive intrusion tests without the knowledge of your company's in-house IT staff. Unannounced penetration checking uncovers whether current security monitoring tools such as intrusion detection warnings and event history monitoring are correctly configured and consistently observed.

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Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any network model including on-premises, cloud-based, or hybrid. Progent's consultants offer online or on-premises support ranging from on-demand architecture assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on time and on budget.

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Exchange 2013 Compliance Professionals
Exchange 2013 Disk Availability Group Services

Microsoft Exchange 2013 includes significant improvements to the functionality of Exchange 2010 and introduces important new features plus a revamped architecture. These enhancements affect key IT areas such as ease of administration, availability, compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management services for Exchange 2013.

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Mandriva Linux Engineers

Progent's Linux consulting services provide small and mid-size businesses and software developers support for managing and maintaining Linux systems that operate with Microsoft-powered networks. Progent can give your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide array of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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Progent's support experts in Mac and Windows technology can help you integrate Mac and Windows computers into seamless networks with resource sharing and collaboration support. Allowing productive co-existence among a mix of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Apple service makes it possible to provide expert assistance to businesses that rely on these platforms to keep their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.

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F5 Networks 3-DNS Outsourcing
Cisco Content Services Switch - Cisco CSS Technical Support Services

Progent provides high availability load balancing consulting covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.

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Hosting for Exchange Services

Progent's Microsoft Exchange Server Hosting Support Services provide a world-class data center that features backed-up power and cooling systems, round-the-clock site security and IT support center, and fault-tolerant connections to Internet backbone service providers. Hosted Exchange servers are set up as virtualized machines for high uptime, easy expandability, and fast recovery. Services include integration with your network, access to mobile communication products, automated monitoring of performance and security, spam and virus protection, patch and service pack management, Helpdesk services, daily backup, and comprehensive email management support.

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Windows Server 2016 Hybrid Solutions Specialist
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Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to help organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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ProSight Managed IT Services Consult

Progent's ProSight portfolio of managed services are designed to offer businesses who maintain small in-house network administration and support staffs with affordable help from enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate IT management expenses, automation of routine management tasks, continual adoption of the latest information technology, smooth transition from legacy technology to up-to-date solutions, close fit between computer technology with business goals, guidance from veteran IT consultants, and freeing up management to concentrate on business issues instead of ever-changing information technology.

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Network Specialist Arizona Assessment
Network Consultant for Fault-tolerant Clustered Servers
Clustered Windows Information Technology Consulting

Progent offers Microsoft Windows 2003 Cluster Server consulting to help your business deploy zero-downtime server clusters that can provide 24x7 uptime. Windows cluster servers for high-availability networks include Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By helping you create non-stop clustered server solutions based on Microsoft Windows Server 2003 Cluster, Progentís Certified Windows experts ensure that your zero-downtime clustered servers are set up to maximize the business value of your computer network.

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Solaris Remote Services
Sun Solaris Remote Consulting

Progent offers national online help and consulting services for companies that run UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows products. Remote IT help provides maximum leverage for your information technology dollar by preserving user productivity and shortening the hours billed for computer repair services. Sophisticated online access tools and skilled service specialists and engineers allow Progent to handle the majority of network issues without wasting time and money by going to your location. In most of cases your IT problems can be remediated over the phone or through a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security professionals to help you with the most difficult network problems.

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QTS Internet Data Center Services
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The QTS Internet Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your company is planning on migrating your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective services such as data center relocation, system deployment and updates, infrastructure optimization, comprehensive project management, virtual server expertise, offsite network monitoring, centralized network management, application development, business continuity solutions, data security evaluation, and the support of Progent's Test Lab.

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VoIP Phones Network Consulting
SRST Engineer

Progent's Cisco certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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Progent's management team includes industry veterans with years of experience delivering network consulting, technical support, and strategic information system planning to businesses ranging in size from small offices to global enterprises. Great service calls for great personnel, and Progent stands out by having put together a management staff able to provide customers with the best service value available anywhere.

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Progentís fault tolerant network experts offer reliability support, disaster recovery services, network load balancing, high-availability interoffice connectivity, fault-tolerant Internet connection design, 24x7 data center support, and other fault-tolerant operations support to show your small business design a non-stop network for strategic applications. Progent possesses the experience to design economical, high-availability networks by utilizing the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-site network with a fully mirrored Internet connection and intelligent system load balancing.

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Security Architecture Specialist
CISSP-ISSAP Cybersecurity Architecture Specialists

Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough examination and extensive experience with network security architecture. ISSAP consultants have in-depth understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.

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Remote Server Management Consultants

Remote server management cards give network administrators full control of a server without the need for a personal presence. Through these management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a fault-tolerant business network that incorporates remote management cards and Progent can use these remote server management cards to provide efficient remote technical assistance. Progent is familiar with a number of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.

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Microsoft Office 2003 Network Administration
Microsoft Office System Technician

Progent's pricing policy is to bill for phone service and in-person visits per minute. Consequently, you owe just for delivered support. Progent does not demand a higher rate for after-hours or priority service, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no service activation fee and asks no monthly commitment for services delivered during normal business hours. Many service firms demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick fixes so you won't be tempted to permit less critical problems to fester.

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Progentís IT outsourcing services provide affordable network support for mid-size companies. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or building an on-line eCommerce application, outsourcing your network technical services can reduce expenses and eliminate risks, permitting IT service expenses to grow in a more linear and controlled fashion than is feasible by amassing a large, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and flyers show how Progent can help you build a secure and robust system architecture for your critical Windows-based business software such as Windows 2008, Exchange Server 2007, and SQL Server 2008.

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SharePoint Server 2010 Outsourcing

Progentís Microsoft-certified consultants can provide small and midsize companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a central location for your employees or clients to connect to, manage, distribute and interact with useful information, documents, and software and to interact with other people. It enables faster and more intelligent decisions, more effective access across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available inside and outside a business network. Windows SharePoint Services connect employees, clients, teams and projects with the data theyíve developed in a manner that makes data easy to find, download and apply.

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Progent is a leader in affordably providing world-class IT support to small companies. Progent's success in handling the IT support needs of the historically underserviced small business market is the cumulative result of key technical and process breakthroughs that have eliminated a great deal of the traditional expenses out of managing network support, added unprecedented technical skill into the IT service system, and dramatically streamlined the repair process.

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Progent offers network support for medium size companies with 100 to 250 system clients. The medium size business or office has traditionally been an overlooked part of the market for IT consulting services. The overhead and service access models of major third-party service firms make them too costly for the typical small business or small medium business (SMB), which usually has a modest IT budget with which to support an IT system whose advanced technology and capability are often similar to the networks of much larger companies. Progent's service delivery model, which takes full advantage of remote service, virtual office technology and proactive network monitoring, dramatically reduces the IT support expenses of a small-medium business while providing the mid-size organization with big-company service from professional, IT experts with background in a wide array of small business network solutions. If your mid-sized company or small business is looking for levels of IT help needed by a mid-size office without budgeting enterprise prices, contact Progent.

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Office Move Consulting

For enterprises with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco system consultants offer a variety of network consulting services such as project management, Sarbanes Oxley compliance, site relocations, corporate security, system design, local or phone-based branch office support, and troubleshooting for collocation hosting facilities. A Progent network architect can help you design a multi-office network that makes smart use of collocation services and Internet data centers. Progentís Microsoft Premier engineers can help major corporations design, deploy and support massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connection solutions that combine basic, high-performance, integrated, and remote networking.

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NetApp ONTAP Consultant

Progent offers enterprise clients the services of a certified NetApp consultant for online or on-premises support for NetApp's complete line of SAN products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN storage deployments efficiently based on best practices.

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Progentís IT outsourcing services provide economical computer support for small companies. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or building an on-line eCommerce solution, outsourcing your IT technical services can reduce costs and eliminate risks, permitting network support expenses to increase in a more linear and controlled manner than is feasible by building up a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available system architecture for your critical applications powered by Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts can provide online and on-premises support to help you to maintain and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to plan and carry out a smooth Skype for Business upgrade.

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If your company operates a Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire organization in a broad range of security areas such as security administration practices, security design and strategies, connection control systems and techniques, applications development security, business processes security, physical security, communications, infrastructure and web security, and workplace recovery planning. CISM and CISSP define the basic skills and worldwide standards of knowledge that network security managers are expected to master. These certification give executive management the assurance that those who have earned their CISM or ISSAP certification have demonstrated the background and knowledge to deliver world-class security management and engineering help.

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Remote server management cards give network managers full control of a server without the requirement for an on-site visit. Using these management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and support a fault-tolerant company network that includes remote management cards and Progent can use these remote server management cards to deliver low-cost remote technical help. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.

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Windows Server 2016 Live Migration Consulting Services
Windows Server 2016 and SCVMM Online Support

Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Progentís Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone support and remote direct network access to isolate and repair network problems quickly and economically. The breadth of IT expertise represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to qualified experts as required.

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Cisco Firesight Management IT Consultants

The current ASA 5500-X Family of firewalls with Firepower Services provide substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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Catalyst Switch IOS-XR Setup and Support
Catalyst 3560 Switch Online Support

With the Catalyst line of switches for small and medium-sized businesses, Cisco enables companies to realize the full advantages of bringing intelligence into their networks. Cisco's Catalyst switch technology makes it possible to enable features that make your IT network sufficiently available to handle real-time needs, expandable to facilitate future growth, secure enough to guard confidential data, and designed for differentiating and managing all traffic to optimize system performance. Progent's CCIE and CCNP certified engineers can show you how to pick out and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's certified security consultants can help you create a strategic protection plan and configure Cisco switches so they help support your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.

Technology Support for Value Pricing Value Pricing Consulting Services Company
Top CISSP Audit Largest Cybersecurity Firm for Security
Top Quality Server Integrators Microsoft Exchange 2010 Network Installation
UNIX with Windows Technical Consultant Consulting
Internet Security and Acceleration Server 2006 Support and Help
Microsoft ISA Server 2006 IT Services

Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while enabling increased productivity by making these resources accessible to legitimate remote or mobile users. ISA Server 2006 can protect corporate applications, services, and information across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can show you how to design, install, set up, and support Internet Security and Acceleration Server on your system so that your business benefits from a smart and affordable combination of security, productivity, and performance.

Ubiquiti XG Security Gateway Technology Professional Ubiquiti AP Consult
Virtual HelpDesk Support and Integration Microsoft Help Desk Online Support Services
Waltham Computer Tech Computer Consultancy Services for Waltham, Massachusetts
Wichita Integration Services Network Setup
SQL Server Support and Help
MS SQL Server Coder

Progent's certified SQL Server developers and database administrators can provide online consulting to help businesses of any size to build, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any facet of the application life cycle in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.

Windows 7 Help Desk Network Engineer Microsoft Windows 7 Evaluation Consulting Services
Windows Knowledge Transfer Network Training
Windows Server 2012 R2 Security Consulting Firm Windows Server 2016 Small Business Computer Consulting Firms in Miami-Dade County
Windows Server 2016 On-site Technical Support in Irvine, CA Windows Server 2012 Computer Consultant Irvine Newport Beach California
Configuration for Non-stop Network
Redundant Internet Professional

Progentís fault tolerant network consultants offer non-stop computing support, disaster recovery planning, network load balancing, non-stop interoffice connectivity, fault-tolerant Internet connection design, 24x7 data center services, and other 24x7 networking support to show your company create a non-stop network for strategic applications. Progent possesses the background to develop economical, 24x7 systems by deploying the evolving library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-site network with a fully redundant Internet connection and intelligent network load balancing.

Windows Server 2019 Windows Defender ATP Network Consulting Windows Server 2019 Live Migration Support
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macOS Networking Remote Support Services
macOS Connectivity Integration

Progent's Apple Mac networking consultants can help you with a broad array of system infrastructure issues including network architecture, remote and mobile access, internetwork compatibility, security, and new technologies such as VoIP and high-speed wireless connectivity. For business networks based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to handle the challenge of designing, configuring, and maintaining a system infrastructure that is robust, safe, productive and supportive of your corporate goals. Progent can help you configure Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan SAN systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.

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System Center Operations Manager Network Engineer
Operations Manager Information Technology Consulting

Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to remediate critical problems detected by SCOM 2012.

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