Expanding your remote workforce can have a significant effect on IT architecture, cybersecurity, and company workflows. Progent has two decades of experience helping SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your San Diego UCSD organization to pick the appropriate tools and adhere to leading practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide support services that go from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist San Diego UCSD, California companies to with any facet of building a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, data security, data protection solutions, and unified management.

IP Voice Solutions for At-Home Workers
Expanding the corporate phone environment to include remote users is critical to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to support remote users. Many enterprises rely on Cisco's current or older products for IP voice solutions. Progent can help organizations of all sizes to design or maintain a remote VoIP environment that delivers the flexibility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses optimize their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed throughout the network. Unified Communications Manager supports additional mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other older IP voice products, refer to CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to work with these VoIP solutions and provide as-needed deployment and debugging services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your San Diego UCSD, California organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::



  • NetDocs Solution Design Specialist
    NetDocuments Configuration Consultant

    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for law practices. Progent can provide online guidance from NetDocuments experts who can help legal departments and law firms to plan, configure, administer, optimize, or debug a document management system solution based on NetDocuments.

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    Progent's management team includes seasoned veterans with years of background delivering network consulting services, troubleshooting, and long-term information system planning to organizations ranging in size from small offices to Fortune 500 companies. Great service requires great people, and Progent has put together a management team that can provide customers with the best service value available anywhere.

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    For enterprise project management assistance, Progent offers the services of senior information technology experts with decades of background in technology management, application development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise customers adhere to leading practices to make sure strategic projects are successfully completed on schedule and within budget.

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    In performing consulting tasks for corporate clients, Progent follows a phased methodology driven by defined milestones so as to achieve financial, scheduling and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and professional deployment. All facets are documented to make available a comprehensive summary of IT services performed and to assist in ongoing network support.

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    Open Now Apple OS X Online Troubleshooting

    Progent's consultants offer Mac users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For computer networks built solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and aligned with your organization's objectives.

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    Progentís wireless engineers can help small companies design, choose, test, deploy and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of security that equals or excels wired interfaces. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and deploy the wireless link solutions that fit best with your company needs.

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    If you want to revamp your corporate web site, build internal webs for purposes such as human resources or employee training, design a powerful web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also show you how to build and maintain a safe, robust server and communications network, including off-site and wireless access, to support your web solutions.

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  • Check Point 26000 Firewalls Security Firms Check Point Power-1 Firewall Cybersecurity Companies
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    Progent's Microsoft-certified consultants can assist organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to upgrade from an earlier edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to enhance and repair your current SCVMM 2012 ecosystem so you realize maximum return on investment.

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    Cisco Nexus series switches are intended to provide the speed, expandability, resilience, virtualization support, capacity, data protection and manageability needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite consulting expertise to assist your IT staff to create an optimal switch architecture, build test systems to validate your switching solution, install and configure Nexus switches, create and implement effective policies, run security and compliance assessments, set up proactive monitoring and alert systems, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing issues, maximize system performance, perform capacity planning, and set up the advanced zero-downtime capabilities available for Cisco's Nexus switches. Progent's consultants can also assist you to migrate efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.

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    Progent offers fault tolerant load balancing support covering network load balancing, load balanced applications, network backbone routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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    MOM 2005 Case Study

    Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, after workers complained about them. With the help of proactive, automated warnings and trend reports created by MOM, Progent can now ward off system issues before they becomes serious enough to impact network uptime. Because of MOM, Progent can resolve looming problems before clients are aware that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to offer small company networks enterprise-class service continuity, safety and performance.

  • Education InDesign Apple Motion Training Professional
  • Email Guard Data Loss Prevention Consultant ProSight Email Spoofing Protection Consultant
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  • Emergency VPN Security Cybersecurity Tech Services VPN Security Cybersecurity Team
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    Office 365 and iPhones Outsourcing

    Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and other Exchange components to lower hardware expense and administrative hassle. You can configure Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to assist your organizations to evaluate the benefits of Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, implement a non-disruptive move from your existing Exchange system to one that incorporates Exchange Online, train your IT staff and users, and provide ongoing consulting and technical support.

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    The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, administer and debug firewall environments built on ASA 5500-X firewalls with Firepower Services.

  • Fault-tolerant Clustered Servers On-site Support Professional Windows 2003 Cluster Server
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    Small to mid-sized companies can now enjoy all the benefits of Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced IT service programs, small and midsize organizations can select a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company networks world-class reliability, protection, and performance.

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  • MOM 2000 Example Application Microsoft Operations Manager Example Application
  • Mac Office PowerPoint Trainer Education Mac Office PowerPoint
  • Meraki MR34 Access Point Technical Support Meraki AP Management Help and Support
  • Microsoft Certified Partner Small Office Design Consultant Small Offices Integration Company

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    Progentís private cloud hosting service enables small and midsize businesses to run key applications such as SQL and Exchange Server from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restoration. You can take advantage of Progentís private cloud hosting service to eliminate major capital costs for the purchase, upkeep, and management of computer equipment and facilities while benefiting the highest levels of system reliability and physical security.

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  • Cisco IT Technical Support Company
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    Progent can provide rapid online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can connect to your environment using advanced remote support utilities to deliver quick and economical troubleshooting and repair of critical network infrastructure problems.

  • Microsoft Dynamics NAV Application Consultants Top Solomon Applications Support
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  • Microsoft Dynamics SL Consultant Microsoft Certified QuickBooks Pro Information Technology Consulting
  • Microsoft Exchange Server 2016 Upgrade Online Support Services Immediate Microsoft Exchange 2016 Migration Planning IT Services

  • Microsoft Windows Server 2012 R2 Online Help
    Technology Consulting Services Windows Server 2012 R2 Hyper-V

    Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management team, create a corporate-wide security strategy, streamline network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.

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    Fortinet next-generation firewalls are industry leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to configure your Fortinet FortiGate firewalls to protect all your digital resources at the network edge, within the data center core, at branch locations, and in the cloud.

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    Progentís Microsoft certified experts provide a variety of consulting services for Dynamics GP. Microsoft Dynamics GP is a financial and business analysis solution based, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its modular design you are able to license only the capability you currently require, with the ability to add clients and increase capabilities in the future. Progentís Microsoft Dynamics GP consulting experts can show you how to deploy, configure and manage the current version of Microsoft Dynamics GP or migrate smoothly from an older edition.

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    Progentís Microsoft certified professionals provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by external and internal sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these products to detect many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.

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    Progent can deliver a wide array of economical remote and onsite support services to help you to configure, manage, and debug workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.

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    Progent can help businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to migrate from an older release of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM environment to make sure you get maximum business value.

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    Progentís Technical Response Center provides national extended hours remote help for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide after-hours telephone help and remote direct network access to isolate and resolve network problems quickly and economically. The scope of technical experience available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to appropriate specialists as required. For urgent issues, the Technical Response Center tries to answer your call for service within one hour.

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    Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements affect vital facets of IT such as manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management for Microsoft Exchange Server 2013.

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    Configuration Manager automates software provisioning across multiple sites, streamlines compliance settings control, inventories network resources, protects against corporate data leakage, performs network health reporting, allows secure self service, and delivers a single point of control for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist your organization with any facet of designing, implementing, operating and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.

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    Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, administer, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

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    Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, one of the world's largest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, configure test systems to confirm the ability of Hyper-V 2016 to support your vital applications, plan a cost-effective network topology for a cloud-based or hybrid installation, create and execute a non-disruptive upgrade plan, educate your IT management and technical support staff, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers maximum business benefit.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical remote and on-premises consulting, software development, and debugging services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a seamless intranet system.

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    Windows Active Directory demands significant hands-on experience to configure optimally across a large corporation. Progentís Microsoft Premier consultants are experienced in planning, integrating, and supporting complex Microsoft Enterprise AD installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production AD systems, and repair of failed configurations of Active Directory and AD-associated applications.

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    Progent's Microsoft and Cisco premier computer engineers offer expert help with a broad range of products and technologies and can provide that expertise online nationwide or onsite in select cities across the United States and anywhere in California. Progent provides remote support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network engineers for complex network problems, as well as the the assistance of CISA and CISM-qualified security engineers to assist with complex security design and troubleshooting. Progent has provided remote network support to companies in every state in the U.S.

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