Immediate Online Technical Support for San Diego UCSD California UNIX, Linux, or Solaris SystemsFor small and midsize businesses in San Diego UCSD California, Progent offers support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX and Microsoft Windows technology. Progent has delivered remote support to businesses in every state in the U.S. (Refer to Progent's client recommendations). In addition, Progent offers the expertise of CCIE-qualified network specialists for challenging connectivity problems, plus the assistance of CISSP and CISM-accredited security engineers to help with advanced security design and disaster recovery preparedness.

Progent's remote support engineers represent excellent value due to the fact that they are equipped with the practical background and the sophisticated tools to solve the majority of network issues rapidly. Efficient support lowers direct expenses because solutions take up fewer chargeable consulting minutes. Online help also avoids the cost of dispatching an engineer to your office. Your company saves additionally with incidental expenses by reducing or avoiding system outages and related costs resulting from business discontinuity, upset customers and vendors, idle employees, and de-focused management.

Progent's pricing model for remote support is designed to stretch your network support investment. Progent charges by the minute for telephone-based consulting, so you are billed exclusively for the services that you actually get. In contrast to many online service companies, Progent imposes no initialization fee or minimum fees. Progent's per-minute granularity and simple model for pricing save you from scenarios where speedy. minor fixes somehow end up as big bills. Progent's penchant for disposing of problems efficiently translates into your business conserving money.

Progent's Remote Service Technologies
Through years of experience, Progent has fine tuned a set of customized technologies and field-tested processes that ensure the highest degree of efficiency for online technical support and troubleshooting for small business information systems. Progent provides protected Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN access allows the consultants of Progent's Technical Response Center to link to your network without breaching network security.

Progent's advanced technical support database application stores extensive documentation of the service that Progent's customers have been provided. Progent's authorized service personnel have access to the records of assistance delivered to each Progent customer by any engineer. This database of trouble tickets and responses is stored as a readily exploitable internal database that permits Progent's online technical professionals to share their experiences company-wide to ensure that the quality of Progent's technical support grows over time. Progent's advanced accreditations and working associations with important technology companies including Cisco and Microsoft make available additional vast support knowledge bases and permit fast response from vendors' internal support staff with the result that Progent's remote service specialists can find the most efficient resolutions promptly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's phone services in San Diego UCSD California or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical requirement for IT support, go to Immediate Urgent Support.

Remote Technical Support Services Provided by Progent
Progent's remote network support engineers possess certified skills in a comprehensive set of products and technologies. This breadth of technical skills allows Progent's engineers to handle practically any problem likely to occur in a small or midsize business information system. Credentials earned by Progent consultants in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.

To help clients with mixed-OS environments, Progent also provides the support of engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Online technical support services available from Progent to clients in San Diego UCSD include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online consulting services cover a wide array of information technology including system architecture, messaging solutions, system and operational security, UNIX and Microsoft Windows integration, virtual server technologies for server consolidation and easy administration, and migration from older applications to current MS Windows or Linux-based environments. Progent's group-oriented methodology for solving network issues promotes quick escalation, when required, to engineers with appropriate expertise to handle complex scenarios. This expedites repair of urgent problems, reduces network downtime, and lowers support expense.

    Progent's UNIX/Linux consultants can offer emergency remote assistance for resolving anomalies within UNIX/Linux networks based on leading variants of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • SGI/Irix
    Important Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco CCIE for High-level Network Troubleshooting
    Cisco Consultants for San Diego UCSD CaliforniaThe Cisco Certified Internetwork Expert certification is the top recognition for network infrastructure engineers, and validates a person's network technology knowledge at the expert level. CCIEs can deal with the most intractable challenges surrounding network planning, installation, management, protection, and repair. Cisco CCIEs can cooperate with the highest priority with Cisco's internal support staff in analyzing anomalies with Cisco IOS Software network administration tools and coming up with workarounds or locating software updates. CCIEs are an excellent cost-effectiveness because their depth of expertise enables them to fix even the most difficult problems rapidly. In common cases, less experienced consultants can wrestle for hours or even days with the same problems that a Cisco CCIE can fix in a few minutes. Few support organizations make Cisco CCIEs accessible to help small and medium sized businesses. Progent offers fast telephone contact with a Cisco CCIE so your company can get immediate assistance for complex network infrastructure issues that are crippling business efficiency but are outside the experience of your regular network service resources. Progent's Cisco CCIE engineers can connect to your computer system using sophisticated remote troubleshooting tools in order to perform quick, secure, and economical analysis and remediation. Progent's Cisco-qualified CCIEs offer assistance with the complete line of Cisco's top-selling selection of networking products including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) products.

  • Authorized Windows Experts
    Windows Experts for San Diego UCSD CaliforniaProgent's Microsoft-certified online service engineers offer computer problem solving and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting professionals who can assist you with a broad range of platform support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange Server 2019 integration, Microsoft Exchange Server 2016 migration, Exchange 2013 integration, Microsoft Exchange 2010 management, SharePoint 2016 migration and hybrid deployment consulting, SharePoint 2019 design and deployment, Microsoft Teams planning and integration, Skype for Business migration support, Microsoft Lync Server management and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent also offers a full range of online PC desktop support and troubleshooting services including Microsoft Windows 7 migration, preparing for to 64-bit desktop software, integrating Office 2010, and streamlining PC desktop image creation.

  • CISM and CISSP Premier Network Security Professionals
    CISSP Certified Network Security Experts for San Diego UCSD CaliforniaProgent's qualified CISSP and ISSAP security consultants can provide a range of system protection solutions to enhance the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against assaults or assist your company to recover quickly following a serious breach. Security services available from Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Netcat; rapid recovery from virus and worm attacks; integrating firewalls; establishing secure mechanisms for remote and mobile access; securing your email system from spam and directory harvest attacks; and initiating round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online support services to help businesses of any size integrate their information networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that seamlessly combine on-premises IT assets as well as cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud migration projects quickly and within your budget.
Special Support Programs Available from Progent
Progent can provide the services of seasoned online consulting experts for contract projects that small businesses frequently request. Progent's rates for ongoing development or consulting projects are set based on the level of expertise of the consultants assigned. Progent's background in these important fields of information technology enables customers to execute critical projects economically and on time. Progent's special online engineering services include:
  • Help Desk Services
    Progent's Help Desk Call Center service offerings for small companies with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Call Center services are well suited for smaller companies who don't have the budget to build and maintain an internal Call Center but who want fast communication with an effective Help Desk with proficient telephone support plus the in-depth expertise to escalate the most challenging tasks to advanced engineers.

    Progentís Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the leading PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting services can support you in establishing an efficient new Call Center or revamping your existing one, evaluating or modifying Help Desk software products to handle the unique requirements of your company, or providing occasional phone support personnel to reinforce your internal Help Desk group to deal with high-demand scenarios such as software migrations, major upgrades, or rolling out brand new applications.

    Progent's Call Center staff of experienced information technology experts offers your clients in San Diego UCSD California quick contact with an effective network service group with substantial experience providing telephone-based consulting and remote troubleshooting for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk perception as a major enabler of company performance, and Progent's policy is to solve rather than just track IT issues.

  • Business Applications Support: Training, Customization, and Integration
    Progent's Applications Experts Group offers online professional engineering support and training in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, programming, and education for familiar Microsoft applications such as CRM, Microsoft Office Project, MS Word, and Excel. To learn additional information about Progent's consulting, custom development, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Apple Mac consultants can promote the creative aspect of Apple Mac environments by offering phone-based help services and education in imaging, sound, and motion video. Progent's support professionals offer expertise in a large selection of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with specific jobs like capturing or digitizing audio/video or integrating an audio/video post production studio.

    Online Network Monitoring Support
    Progent can provide businesses in San Diego UCSD California remote computer system monitoring support based on Microsoft Operations Manager network monitoring and reporting, adapted by Progent to suit your business so that your computer maintenance is proactive and automated. By uncovering potential issues before they expand into crashes, automated monitoring can ward off disruptive and costly service breakdowns. Progent can also utilize server and infrastructure monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows networks, or environments powered by a combination of operating systems.

How Your San Diego UCSD California Company Can Contact Progent's Remote Support Professionals
To contact Progent about emergency online support with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, visit Progent's Nationwide Online Help, telephone 1-800-993-9400, or visit Contact Progent.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Onsite IT Consulting
Progent locations in San Diego Metro Area

City Address Phone Link
Carlsbad Faraday Executive Offices, 2244 Faraday Avenue
Carlsbad, CA 92008
United States
(760) 827-5600 Carlsbad Network Support Services
San Diego 600 West Broadway, Suite 700
San Diego, CA 92101
United States
(619) 530-0021 San Diego Network Support Services
San Diego UCSD 4660 La Jolla Village Dr, #100
San Diego, CA 92121
United States
(858) 876-0148 San Diego UCSD Network Support Services

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  • Microsoft System Center Operations Manager Consultant Services Expert Microsoft Certified Professionals Remote Monitoring and Reporting
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    Telecommuter Video Conferencing Consulting Services

    Progent can help small and mid-size organizations to configure and troubleshoot video conferencing solutions to enable their teleworkers to interact efficiently with fellow workers and clients.

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    24 Hour Support and Help Linux Network Monitoring

    Network monitoring commonly involves observing a system's resource utilization to help uncover data traffic bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's network support engineers can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting services offer small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris networks that work with Microsoft-based products.

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  • Forefront Threat Management Gateway Consultant
    Forefront Threat Management Gateway 2010 Remote Technical Support

    Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally managed Internet gateway that acts as a single-server platform for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting capabilities, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified consultants can assist you to plan and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from any version of ISA Server.

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    Immediate SharePoint Backup and Recovery Technology Consulting

    Progent's Microsoft-certified consultants offer economical online and onsite expertise, software development, and technical support support for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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  • Comprehensive Event Management Remote Support
    Operations Manager Integration

    Mid-sized companies can enjoy all the advantages of Microsoft Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier Certified IT support experts. With Progent's affordably priced network support packages, medium-size organizations can choose a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, proactive alerts, in-depth reporting, Help Desk support, and remote service. For businesses with mission-critical applications who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size company networks world-class availability, security and performance.

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    Progent's Cisco Catalyst 9100 Series 802.11ax Access Point consultants offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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  • Immediate Exchange 2013 Availability Professional
    Exchange 2013 DAG Specialist

    Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features plus a redesigned structure. These enhancements favorably impact vital IT areas including ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT staff to manage your Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.

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  • Software Consulting Services Progent's Management Team Progent's Management Team Network Designers
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    Microsoft EMail Network Consulting

    Progent's Microsoft-certified consultants have 20 years of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server support services to enhance email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.

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  • Service Reporting Engineer
    Service Reports Remote Support Services

    Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike some freelance consultants or small service firms who offer minimal documentation or specifics of services performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the support reports sent by each staff member to each client. The practice of detailing and organizing service activity results in more efficient service and eliminates a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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  • Unified Communications Manager Integration Services Cisco Certified Expert CUE Support Outsourcing
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  • Integration Microsoft Exchange Server 2016 Upgrade Planning
    Consultant Microsoft Exchange Server 2016 Migration

    Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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    ProSight Network Management Outsourcing Professional

    Progent's ProSight family of managed services are intended to provide organizations who have small in-house IT support teams with affordable access to world-class management tools and technical experts. Benefits of Progent's ProSight line of managed services include predictable network management costs, smart automation of common administrative tasks, continual adoption of the latest technology, graceful transition from older technology to modern solutions, improved fit between computer technology with strategic goals, access to veteran IT consultants, and allowing management to focus on business issues instead of fast-evolving information technology.

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  • Setup and Support Suse Linux, Sun Solaris, UNIX San Diego-University, CA
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  • Citrix StorageLink Gateway Specialist
    24x7x365 Consultancy Essentials for Hyper-V

    Progent's Citrix-certified experts can help you to evaluate the potential strategic value of the various editions of Essentials for Hyper-V, help you to use Citrix administration utilities with your Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and fault tolerance of your virtualized environment while reducing the cost of resources and operations and streamlining administrative processes.

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    Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, planning or verifying business continuity solutions, resolving compatibility problems, and building training systems for new technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical IT initiatives on schedule.

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  • Microsoft Experts Branch Offices Consultant Services
    24x7x365 Remote Office On-site Support

    Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique capability for supporting branch offices that require network help with the flexibility associated with with small firms but which includes professional client interaction, complete documentation, and adherence to enterprise IT standards. If your corporation maintains a branch office located anywhere in California or any region served by Progent's consultants, Progent can offer a wide array of in-person and off-site IT support services and network design assistance.

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