Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your San Diego company to pick the appropriate tools and follow leading practices in creating and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide services that go from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can assist San Diego, California businesses to with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
IP Voice Solutions for Teleworkers
Expanding the business PBX system to include teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-centric VoIP products are used by SMBs to support teleworkers. Many enterprises depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of any size to design or maintain a remote VoIP environment that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations tune their existing Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. CUCM manages additional mixed media services like unified messaging, video conferencing, and team interaction networks. For details about Progent's CUCM expertise, see CUCM expertise.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to support your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, visit Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate firewall
like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to work with these solutions and deliver online integration and debugging services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your San Diego, California organization, phone 1-800-993-9400 or refer to Contact Progent.