Enlarging your telecommuter workforce may have a significant effect on IT infrastructure, security, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your San Diego organization to select the right tools and follow leading practices in creating and operating a secure virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent offers support services that go from as-needed guidance for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help San Diego, California businesses to with any aspect of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, endpoint security, data protection solutions, and centralized management.

VoIP Integration for Telecommuters
Extending the company PBX environment to accommodate teleworkers is vital to supporting a productive work-at-home solution. A broad range of cloud-centric digital PBX platforms are popular with small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's modern or older products for VoIP solutions. Progent can help organizations of any size to design or tune a telecommuter IP voice environment that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist organizations tune their existing Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media software deployed across the network. CUCM supports other mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to CUCM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can help you to maintain your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and provide as-needed integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your San Diego, California company, phone 1-800-993-9400 or go to Contact Progent.