Fast Online Troubleshooting for San Diego Computer Networks
Urgent Phone Help for San Diego NetworksFor businesses located in San Diego or anywhere in the state of California, Progent offers online support for information systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote support to companies in every state in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE engineers to handle challenging infrastructure issues, as well as the assistance of CISA and CISSP-certified cybersecurity consultants to help with advanced security design and diagnostic issues.

Progent's remote support engineers provide excellent value due to the fact that they possess the practical background and have access to the sophisticated technology required to resolve most network problems rapidly. Efficient support lowers direct costs because solutions accumulate fewer chargeable consulting minutes. Online support also avoids the expense of dispatching an engineer to your site. Your organization saves even more with indirect expenses by reducing or avoiding system outages and related losses due to business discontinuity, disgruntled customers and vendors, idle workers, and de-focused executives. Progent's advanced remote technical support experience is especially valuable for organizations that depend on public clouds for critical network infrastructure or software like Microsoft Azure, Amazon Web Service, or Office 365 Exchange Online, where onsite support may not be useful.

Progent's billing model for remote support is designed to leverage your network support dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are billed exclusively for the services that you actually get. Unlike many online service companies, Progent imposes no startup fee or minimum fees. Progent's one-minute billing unit and simple policy for billing do away with scenarios where speedy. minor repairs somehow end up as big invoices. Progent's penchant for disposing of technical issues efficiently means your business spends less money.

Progent's Online Consulting and Technical Support Services
Over time, Progent has fine tuned an array of customized tools and field-tested processes which allow the maximum degree of efficiency for online technical support and troubleshooting for IT systems of any size. Progent offers protected Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access enables the staff of Progent's online support team to interface to your company's network remotely without breaching network security.

Progent's advanced technical support reporting application stores thorough records of all service that Progent's customers have received. Progent's authorized consultants have access to the specifics of services rendered to every Progent client by every engineer. This history of trouble tickets and fixes is structured as an easily searchable internal knowledge base that enables Progent's online support professionals to communicate their knowledge company-wide to make sure that the value of Progent's support grows over time. Progent's extensive list of accreditations and close relationships with important technology companies including Cisco and Microsoft open up additional massive support databases and allow fast access to manufacturers' internal support staff so Progent's remote consulting specialists can find the best resolutions in the least time.

Online services provided by Progent to customers in San Diego and throughout the state of California include:

ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent provides a family of low-cost, fixed-price managed services designed to enable small and mid-size organizations to benefit from the same best-of-breed technology deployed by many of the world's leading enterprises. Progent's ProSight line of network management outsourcing services covers all key areas of modern networking including email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the entire threat progression including protection, detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that meets your company's specific requirements and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and allows rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver web-based control and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, optimize and debug their networking hardware such as switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding appliances that need important software patches, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by checking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be resolved before they can impact productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save up to half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) environment. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, better compliance with government and industry security regulations, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime. Read more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's preparedness either to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup/recovery system that meets your company's needs. For more information, see The ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent can provide the skills of seasoned remote consulting professionals for special information technology programs. Progent's rates for longer-term consulting tasks are determined based on the level of expertise of the consultants involved. Progent's experience with these important areas of computer technology enables customers to complete major projects economically and on time. Progent's project-based online engineering solutions include:

  • Call Center Support
    Progent's Help Desk Call Center programs for businesses with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Call Center services, co-managed Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all facets of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most problems.

    Progentís Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution based on the leading professional services automation platform for managing end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Call Center staff of veteran network professionals offers your customers in San Diego or anywhere in the state of California quick access to a dependable network service group with substantial background providing phone consulting and online troubleshooting for computer environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's mission is to give the Help Desk the reputation as a solid driver of business success, and Progent's aim is to fix and not just document technical problems.

  • Applications Support: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting Group can supply remote advanced engineering support and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft applications such as Microsoft CRM, Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information concerning Progent's consulting, custom development, and education services, go to Progent's Business Application Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in San Diego, or anywhere in the state of California, online hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services and System Center 2012 Operations Manager support. Progent can configure SCOM to accommodate your business so that your network maintenance is proactive and automated. By exposing potential trouble spots before they grow into network outages, proactive monitoring can ward off disruptive and expensive service crises. Progent can also deploy network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows networks, or systems that incorporate a mix of operating systems.
How Your San Diego Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency online assistance with Microsoft, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Phone-Based Help, call 1-800-993-9400, or see Contact Progent. For organizations and new ventures in San Diego or throughout the state of California, Progent's phone-based computer support engineers are ready to provide professional and economical system support the moment your business needs it. More than a decade of offering remote technical assistance has earned Microsoft Partner status for Progent's consultants and has helped Progent to acquire high-end troubleshooting skills and to refine remote connectivity tools to fix computer problems quickly while eliminating the cost and lost productivity that comes with in-person support calls.

Even if your San Diego office deals with a regular freelance consultant or maintains an in-house IT staff that know how to handle day-to-day computer problems, Progentís Microsoft certified engineers can offer a convenient and transparent virtual extension of your on-site resources in cases when your usual service personnel either don't have the bandwidth or the knowledge to deal with unexpected network emergencies or particularly challenging integration problems.

Benefits of Progent's IT Support for Offices in San Diego
Progent's online support services allow your San Diego company to realize the advantages of timely, enterprise-class IT support without the cost of managing a full-time IT staff. Your information system will derive added strategic worth by becoming more available, efficient, and secure. Advantages to your business include:

  • Convenient remote extension of your on-site support resources
    For most offices in San Diego or anywhere in California, local computer support providers, whether consisting of independent consultants or an internal maintenance staff, can take care of the majority of technical issues. On the other hand, IT crises might occur when your regular resources are overstretched or unavailable, and some trouble may involve IT products that is unfamiliar to your usual support personnel. In these instances, Progent's on-call support experts provide an easy, quick, and budget-friendly solution to supplement your regular resources and to pass on valuable information to increase your ability to resolve downstream problems locally.

  • Reduced Reliance on Freelance Service Providers
    For IT maintenance, smaller companies often depend on individual freelance consultants. Although independent service people have less internal costs than big support organizations and can often charge lower rates, they are occasionally stretched too thin, making it difficult to respond rapidly to crisis situations. If an independent consultant is busy with another customer, ill, on vacation, or in training, the lack of reserve personnel may require your business to wait for assistance during an emergency. As your company expands, system unavailability and problems with critical software become more costly. The money you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent offers an on-call source of backup support expertise to make sure your IT system is always available.

  • Create a Solid Basis for Smooth Expansion
    Businesses typically start with an IT architecture created on a shoestring budget. Without a proper framework, band-aid fixes can get thrown onto a weak foundation. When a company grows, stability and expandability issues can hinder the productivity of the business. These badly designed environments require careful assessment, smart long-term planning, and broad-based IT knowledge to upgrade to a system infrastructure able to deliver the solid foundation to meet critical business requirements and ease downstream growth.

  • Interact with Solution Providers Instead of Product Resellers
    Smaller offices need advice and technical education to negotiate an ever more complicated maze of technology options capable of promoting business growth and improving efficiency. They do not need a computer consultant who is trying to sell a certain vendor's products. IT support and product sales can result in a situation where the proposed solution is built around a predetermined technology instead of the true needs of a business. Progent avoids these dilemmas by selling just services instead of products. This enables Progent to match IT consulting with the best interests of customers.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, range of technical knowledge, fine tuned remote support software, and understanding of enterprise networking enable businesses to avoid the limitations associated with exclusive reliance on smaller consulting firms, independent freelance service providers, or over-stretched internal IT help.

Progent stands out by offering:

  • Best Practices
    Progentís staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional experience, in the trenches of network service, performing a broad variety of technical projects for a large array of clients. Every Progent support professional shares a proven set of personal best practices which are combined into shared best practices training that Progent teaches its consulting team. This ensures that you get not only expert IT help, but also a support engineer with proven methods for applying computer knowledge to fix real-world network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for remote service and in-person visits by the minute. As a result, you are invoiced only for delivered services. Progent does not demand a higher rate for off-hours or urgent support, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no minimum fee and requires no monthly commitment for services delivered during normal working hours. Many service firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast fixes so you will not be tempted to allow less critical problems to stay unaddressed.

  • Full Documentation of IT Services
    Progent has developed a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike many independent consultants or small service firms who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by each staff member to every customer. The practice of detailing and archiving support activity results in more efficient support and avoids a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

  • Remote Server Monitoring with MS Operations Manager
    Progent is one of the few IT service companies to provide round-the-clock network monitoring services based on Microsoft System Center Operations Manager. Microsoft Operations Manager allows your network support to be anticipatory rather than reactive. By revealing potential issues before they cause lost productivity, network monitoring can keep your information network from stressful and expensive service disruptions.
How Does My Business Start Getting Online Technical Help from Progent?
To initiate Progent's online help services or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Online Support.


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Progentís IT outsourcing services provide affordable network support for small organizations. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can contain costs and minimize uncertainties, allowing network support expenses to increase in a more moderate and controlled fashion than is possible by assembling a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network foundation for your critical applications based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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Network monitoring commonly consists of tracking a system's resource utilization to help identify throughput backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that run under Linux or UNIX and can be used to monitor mixed-platform environments where UNIX and Windows coexist. Progent's network integration engineers can help you take advantage of both these programs to optimize and repair your network. Progent's Linux support services offer small businesses and developers help with managing and servicing UNIX and Linux networks that coexist with Microsoft-based products.

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To deliver economical IT support for small companies, Progent has developed full-service IT outsourcing packages that give small organizations fast access to network help without requiring you to recruit, train, and manage a large full-time IT staff. Progentís IT outsourcing packages give you an affordable alternative for building a secure and reliable system for your favorite Microsoft Windows office productivity products including Office XP and Office 2003.

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ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they can disrupt your business.

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Automated Desktop Monitoring Technology Consulting

ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by checking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to impact your business.

Freelancing Job for Microsoft MCTS Remote Support Microsoft Certified Remote Support Telecommuter Jobs
Gentoo Linux, Solaris, UNIX Network Consultants Pittsburgh Pennsylvania CentOS Linux, Sun Solaris, UNIX Support and Integration Pittsburgh Pennsylvania
Help Desk Technology Consulting Services Help Desk Call Center Consultant
Help Desk Technology Support in Pomona Emergency Phone Support Tech Outsourcing Los Angeles County California
Hialeah IT Consulting Hialeah, FL IT Consulting Services
IT Consulting Company in California Nationwide North Bay On-site IT Support in Northern California
IT Consulting for Exchange 2016 Office integration Online Help
IT Outsourcing Company for Help Desk in Napa California Napa California Network Consultant for Microsoft and Apple
Online Help for Microsoft Forefront TMG 2010
Remote Support Services for Forefront TMG 2010

Forefront TMG 2010 is based on the powerful security technologies of ISA Server 2006 and provides a easily administered web gateway that delivers a single-server platform for an array of security features including an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting features, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower costs and enhance availability. Progent's Microsoft consultants can assist you to plan and carry out pilot and production deployments; interface Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help you to migrate smoothly to Forefront Threat Management Gateway from any version of ISA Server.

IT Services for Firewall Security Companies for Security
Microsoft Exchange Support and Setup
Exchange 2007 Server Consulting

Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the background to finish your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.

Illinois Information Technology Consulting Companies Microsoft and Cisco Authorized Expert Chicago, Cook County, Illinois Consulting Firm
scom 2016 NetApp SAN storage integration Consulting
Consultant Services for scom 2016 reporting server

Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum availability for critical workloads by providing unified, mixed-platform tracking of IT resources installed across on-premises systems and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite expertise to help businesses of any size to plan, integrate, optimize, enhance and repair SCOM 2016 deployments. Progent can assist you to migrate to SCOM 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

Independent Information Technology Consulting Companies for Lubbock Small Office IT Consulting Services
Support Outsourcing for Server Virtualization
Server Consolidation Network Consulting

By using virtual servers, businesses are able to run many virtual servers on one actual server. Virtual server technology enables companies to gain all the advantages of server isolation, while avoiding the costs that goes with purchasing extra server equipment. Virtual servers are also the enabling technology for building private clouds, which provide important benefits including reducing the costs of hardware, datacenter facilities, and administration while improving information protection, network availability, and disaster recovery. Other key server management options include server monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can help you in all aspects of server consolidation and administration to enable your company to cut costs and save time.

Information Risk Assessment Services Specialist
Information Technology Consulting Firm Professional
Remote Troubleshooting for UNIX with Windows
Engineers for Windows and UNIX

If your company is producing UNIX or Linux software on a network that has MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of high-value expertise without the continual distraction of maintaining your business network. By using smart network monitoring and by providing online and on-site assistance as your company needs it, Progent offers an affordable way for supporting an IT network that provides high availability, protection, and efficiency. Progent's developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, online and in-person service and repair, proactive network monitoring services, and Help Desk Call Center outsourcing.

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Information Technology Management Tulsa, Oklahoma Network Solutions
Information Technology Outsourcing Group Southern California San Diego Southern California San Diego Microsoft Exchange Server 2013 Network Consultation
Livermore Network Consulting Firm San Ramon Small Office Network Consulting Northern California
Local Davis installation and Administration in California Woodland Integration Firms
Microsoft Exchange 2016 Remote Technical Support
Microsoft Certified Partner Exchange Server 2016 Consultant

Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

Long Beach, Los Angeles County Cisco Certified Network Support Telecommuting Job Microsoft Consultant Job Opportunity
Juniper Networks Technology Consulting
Technical Support for Juniper Security Appliances

Progent's Juniper-authorized network engineer can assist you to design and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade smoothly from discontinued equipment to the latest releases. Progent's Junos OS consultants can offer expertise with Juniper's flagship network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that include a mix of Juniper's software platforms.

Lynnwood Network Design and Consulting Lynnwood, Washington Server Consultant
Network Performance Optimization Computer Engineer
Network Services Monitoring Remote Support Services

ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, enhance and debug their networking appliances like switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, finding appliances that require critical software patches, or resolving performance problems.

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Madison, Wisconsin Server Consulting Microsoft Certified Madison, Wisconsin Small Office Computer Consulting Services
Management in Anaheim, CA Windows 2019 Server Information Technology Consulting Firms
Microsoft Certified Partner Exchange 2019 O365 Integration Information Technology Consulting Exchange 2019 Mailbox Server Onsite Technical Support
Locky ransomware recovery Specialists
ransomware cleanup and restore Consultant Services

Progent's seasoned ransomware recovery consultants can assist you to restore an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.

Microsoft Dynamics GP Migration Consult Dynamics GP Upgrade Planning Technology Professional
Microsoft Windows 10 Assessment and Deployment Kit Consulting Services
Microsoft Expert Windows 10 Business Store Portal Professional

Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and administration, infrastructure design, Wi-Fi support, business continuity planning, custom training for IT support personnel and end users, and post-migration technical help.

Microsoft Exchange 2010 Upgrade Buffalo, Erie County Exchange Server 2013 Small Business IT Outsourcing Services
Microsoft Experts Online Office 365 Word Training Phone Support Consultants for Online Microsoft Project Training
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Microsoft Operations Manager 2000 Technology Consulting Services Microsoft Certified Operations Manager Support and Setup
Microsoft Operations Manager 2005 Technology Consulting Services Help and Support for Microsoft Operations Manager 2005
Microsoft SQL 2014 Network Security Consultant Microsoft SQL 2008 Integration Specialists
Microsoft SharePoint Remote Support Services in Bellevue Kirkland SharePoint Server 2007 Online Troubleshooting
Microsoft SharePoint Server 2013 Network Consultant Lubbock Texas Microsoft SharePoint Server Online Support Lubbock County Texas
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CRISC Certified Risk and Information Systems Control Architect Engineers
CRISC Certified Risk and Information Systems Control Analyst Consultant Services

Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management solution based on best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.

Nationwide Ubuntu Linux, Sun Solaris, UNIX Specialist in Riverside - Moreno Valley CentOS Linux, Solaris, UNIX On-site Technical Support
NetBSD Network Support Consultancy for Sun Solaris
Microsoft Certified Partner SQL Server 2014 Virtual Machines Online Troubleshooting
Microsoft SQL Server 2014 Azure Backup Professionals

SQL Server 2014 incorporates major enhancements in critical areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services including planning, configuration, management, troubleshooting, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.

Network Consultant for Meraki 5500 Wireless Controller Network Engineer
Network Consulting for Red Hat Linux, Sun Solaris, UNIX Global Redhat Linux, Sun Solaris, UNIX Professionals in Hamilton County Ohio
Network Security Consultants for San Diego CISSP Network Security Testing
Network Security Consultants for Sandy Springs, GA Sandy Springs Technical Support
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Online Cisco Certified CCIE Network Support Technician Cisco Security Network Consulting Organization
SCDPM 2012 Security IT Services
SCDPM 2012 Protection Groups IT Consultant

Progent's Microsoft-certified consultants can provide online or in-person support to assist companies of any size to plan, deploy, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional support for resolving especially stubborn problems, or full project management services. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.

Online HelpDesk Call Center Technical Consultant Support and Integration for Help Desk Process
Online Support for Aironet 3700 Access Point CCIE Expert Certified Flex 7500 2500 Wireless Controller Support Services
Online Technical Support Chesapeake, South Hampton Roads Worldwide Microsoft Exchange 2016 Information Technology Integrators in Chesapeake, VA
American Megatrends MegaRAC Engineers
Engineer for Peppercon eRIC

Remote server management cards offer network managers complete control over a server without the requirement for an on-site presence. Through remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, implement, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote server management cards to deliver low-cost off-site technical support. Progent is familiar with a variety of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

Operations Manager Online Help Computer Engineer for Comprehensive Event Management
PowerPivot for SharePoint Online Troubleshooting Online Support
Professional for Microsoft Project Server Reporting MS Project Server Development Companies
RIM BlackBerry Expert Computer Network Support Group St Paul Minnesota
Windows Server Essentials and SharePoint Specialist
Windows Server Essentials Backup Consult

Windows Server Essentials is an affordable, entry-level operating system that enables small organizations to transition from the traditional physical in-house datacenter to the new hybrid networking model that includes local and cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your computing ecosystem. Progent offers comprehensive project management so you can plan and carry out an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.

Remote Gilroy Server Migration Specialists Northern California Morgan Hill Online Help
CCNP Certified Support for wireless VoIP phones and Meraki APs
CCNP Certified Wi-Fi VoIP phone integration Support Services

Cisco's wireless IP phones are hardened wireless handsets designed for workers who are on the move within campus, hospitality, retail or other environments where IT management requires portable phones that provide more control, security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically requires that you set up and optimize numerous key pieces of your wireless environment such as APs, routers, Cisco wireless LAN controllers, and management tools. Progent's certified consultants can provide remote and onsite assistance to help your organization build and administer a Cisco wireless IP phone solution by providing integration services that can range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.

Remote Help Desk Service in Will County Illinois Emergency Phone Support Small Business IT Outsourcing Firms in Joliet, IL
Remote Support Network Designers Remote Support Support Group
Virtual Server Hyper-V Setup and Support
Microsoft Hyper-V Virtual Server Administration Online Consulting

Progent's Microsoft-certified professionals can assist you to evaluate the possible benefits of Hyper-V-powered server virtualization for your company, conduct pilot installations to verify Hyper-V's compatibility with your production software, evaluate your network and server infrastructure for smooth operation with virtualization technology, help you in upgrading to Windows Server 2008 and configuring Hyper-V, train your network management personnel to monitor and manage Hyper-V, provide expert consulting help for improving the protection of your virtual machines, establish and test disaster recovery procedures that maximize system availability, and deliver ongoing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk outsourcing.

Remote Support Services for High-Availability Internet Network Specialists for High Availability Internet Connections
Fault Tolerant Colo Consultant Services
Consult for Fault Tolerant Collocation

Progent's Data Center consultants can show you how to identify high availability data centers that match the specific needs of your company. Fault tolerant colocation sites are particularly appealing to small organizations because of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to build an in-house data center that offers even a minimum degree of fault tolerance is too costly for the majority of small businesses. Progent is ready to help you get all the advantages of non-stop data centers and fault tolerant colo sites by providing a full range of engineering and maintenance services.

Remote Support Services for New York City, NY New York City, Buffalo, Rochester, Syracuse, Yonkers, Albany Technical Consultant
Meraki MR42 Access Point On-site Support
Meraki 802.11ac Access Point Specialist

Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and support services to help you to design, configure, administer, tune, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also assist your organization to design and deploy hybrid networks that combine on-premises and cloud-based resources and that deliver seamless connectivity, enhanced security, streamlined management, and dependable operation for all your mobile and desktop devices.

SL Accounting Software Technical Support Network Administration for Microsoft Dynamics AX
SQL Server 2017 Python Network Engineer SQL Server 2017 Automatic Database Tuning Consulting Services
San Diego Professional Services Server Consultants for Cleveland, Ohio
Consulting Services for ProSight Remote Network Infrastructure Monitoring
Network Device Configuration Management Online Troubleshooting

ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, track, optimize and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that need important updates, or identifying the cause of performance bottlenecks.

San Diego Small Business Network Consulting Company System Engineers Fayetteville, Cumberland County
Scotts Valley Network Designers Scotts Valley installation and Administration
Security Consulting Companies in Lancaster, CA Microsoft Computer Consulting Firms
Aironet Support and Setup
Consulting for Meraki Access Point

Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

Security Evaluation in Bexar County Texas Security Network Security Auditing San Antonio Airport SAT
Security Firewall Audit CISSP Compliance Audit
Security Team in St Louis, MO CISSP Evaluation St Louis Missouri
Service Providers for SQL Server 2012 Microsoft SQL Server 2016 Recovery Services in Oakland
SharePoint Server 2010 Consulting Lexington-Fayette Kentucky SharePoint Server Computer Engineer in Lexington Blue Grass Airport LEX
Network Security Evaluation for Check Point 15000 Firewalls
Check Point 23000 Firewalls Consultant

Progent's Check Point experts can help you select and deploy Check Point Software Firewall and VPN software and appliances powered by Check Point Software's security platform to provide an affordable and efficient security solution for your business network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and provide a single stop for on-going technical support, maintenance, training, and design expertise.

SharePoint Server 2010 Support and Help Support
Blackberry Technology Professional
BlackBerry Wireless Network Consultants

Progent can provide the support of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry technology economically and successfully, doing away with the requirement for an internal BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's efficient online service delivery model, provides small and mid-size companies a cost-effective option for integrating BlackBerry devices and software productively into their IT system.

Small Business Outsourcing IT Technical Support Companies for Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN, South Bend, IN
macOS and Cisco ASA Firewalls Specialist
Mac and Cisco PIX Firewalls IT Consultant

Progent's certified security consultants can show you how to safeguard your Mac environment through expert services including performing security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the particular goals of your corporate network.

Small Business WAP321 Support Services Small Business WAP351 Computer Consulting
Small Office Computer Consulting for Alabama - Birmingham, AL, Montgomery, AL, Mobile, AL, Huntsville, AL Global Alabama Installation
Engineers for High-Availability Data Centers
Network Consultant for High Availability Data Center

Progent's Data Center professionals can help you identify high availability data centers that match the specific requirements of your company. High availability off-site data centers are particularly attractive to small companies because of their low cost and convenience compared to taking a do-it-yourself strategy. Attempting to create an in-house data center that offers even a minimum degree of fault tolerance is too costly for most small businesses. Progent can help you reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a full array of engineering and support services.

Small Office Network Consultant Microsoft and Cisco Certified Fremont Small Business IT Consulting Firm in California
Solaris Online Small Business Specialist Linux Online Consultants
Specialist for CISSP-ISSEP Cybersecurity Technology Professional
Support Specialist for Microsoft Solutions Framework Project Methodology Problem Resolution for Envisioning Phase: Requirements Definition
Technical Consultant in Lexington, Fayette County Suse Linux, Sun Solaris, UNIX Support and Setup
Twin Cities Windows 2019 Server Network Repair Service St Paul - Saint Cloud Windows Server 2016 Integration Services
Flex Series Wireless Controller On-site Technical Support
IT Consultants for wireless LAN controller

Progent's Cisco-certified Wi-Fi consultants can help you to assess the benefits of using Catalyst Wi-Fi controllers to manage Wi-Fi deployments of any size. Progent can assist you to maintain and debug your existing wireless network or help you plan and implement an efficient migration from earlier generation Wi-Fi controllers to modern solutions.

Urgent Exchange Server 2010 Networking Support Microsoft Exchange Small Office Computer Consultants
Microsoft CRM IT Services
Microsoft CRM Network Engineer

Microsoft CRM helps small companies build positive client interactions. Integrated Sales and Customer Service components enable employees to share data to help promote sales success and offer consistent, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your sales or customer service databases.

VPN Technical Support Cisco RADIUS Security Consulting Services
Windows Server 2012 Computer Tech Windows Server 2016 Server Setup
Windows Server 2016 On-Call Services in Las Vegas Windows Server 2016 Migration Firm in Las Vegas, NV
Microsoft Certified Engineer for Windows 2003 Server
Windows Server 2003 Consultant Services

The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft integration, assures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with designing, installing, managing and troubleshooting powerful IT applications based on Windows Server, and can streamline your migration from Windows 2000 or Microsoft Windows NT.

Windows Server 2019 Cluster Operating System Rolling Upgrade Help and Support Windows Server 2019 integration Consultants
Worldwide Cisco Integration Specialist Omaha Cisco Consultancy Firm in Omaha, Douglas County