Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
#4526
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most successful products for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other critical business data. Progent can provide San Francisco, California companies the expertise of BlackBerry-certified experts who can help businesses to manage their BlackBerry environments or migrate efficiently to a current mobile solution.

As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies of any size, successful integration and support of BlackBerry technology has become more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical alternative for integrating BlackBerry products seamlessly into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure streamlined management tools to help you track and support BlackBerry devices throughout your company, define security policies that are right for your company, customize wireless software, and ensure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and safely.

Integration Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing big groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange, IBM Lotus Domino, or Groupwise users to send and receive messages that are encrypted in transit to ensure maximum security. BES Server also simplifies a wide variety of critical administrative jobs that span from smartphone deployment and updates to mobile security and high availability.

BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software wirelessly
  • Control user and group configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified engineers can also assist your company to use BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and manage BES Server's high-availability architecture based on VMware
  • Install BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Automatically track and analyze the integrity of your BlackBerry solution

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition help your company to troubleshoot a broad range of issues concerning synchronization, device detection, messaging consistency, web access, mobile connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online consulting services for small office IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support costs low and, by dealing with issues promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to select and install sensible security options.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and remove BlackBerry device users on Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the MDS and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements assessment, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and physical components meet your requirements, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software versions, processors and mass storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry expert can assist you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-qualified security specialists to perform company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.
















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