Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent access to email, calendars, web-based programs, and other critical business data. Progent can provide San Francisco, California businesses the expertise of BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or transition smoothly to a modern smartphone platform.
As the sophistication of small company IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for companies of any size, successful integration and support of RIM BlackBerry solutions has grown more difficult. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations often turn to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's proven online service delivery capabilities, provides small businesses an affordable solution for incorporating BlackBerry products productively into their business information network.
Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and support BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Consulting Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry devices, providing a centralized solution for controlling key tasks such as smartphone installation, upgrades, and deactivation while also providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry users and allows remote synchronization.
BlackBerry BES Server provides a wealth of data protection capabilities starting with advanced encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in selecting levels of security to meet the specific requirements of your company's environment. Progent's BlackBerry certified engineers can assist you to select powerful security features and enable them remotely. Samples of these over-the-air configurable security features include:
- Lock down a BlackBerry device
- Wipe data from a misplaced or stolen BlackBerry smartphone
- Disable Bluetooth
- Activate built-in defenses against malware
BlackBerry Enterprise Server also offers versatility in selecting ways to keep users from installing or executing unsecure or prohibited code. Progent can help you to select protective techniques such as:
- List precisely which programs are permitted on the device
- Block external software from using non-volatile memory on the BlackBerry smartphone
- Select which resources third-party programs can access on the smartphone
- Limit the types of connections third-party applications running on the smartphone can establish
- Prevent all external programs from being loaded or executed on the device
Professional BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are available remotely to provide prompt assistance to businesses in the San Francisco area or throughout California. Progent's experienced remote technical support team has helped businesses resolve computer issues and reduce IT service expenses in every state in the United States and established a substantial following of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide remote consulting support for a broad array of technologies associated with RIM BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also assist you to troubleshoot a wide range of issues concerning synchronization, handset recognition, messaging consistency, web access, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a top innovator in delivering nationwide remote consulting services for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support expenses low and, by solving problems promptly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help your company to define and install appropriate security options.
Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements analysis, solution architecture, deployment planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and hardware products meet your requirements, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about options for software editions, processors and storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can assist you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Qualified Professional
In order to get in touch with Progent about engineering support for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.