Consulting and Technical Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were once one of the most successful solutions for maintaining mobile access to messaging, scheduling, web-based applications, and other critical business information. Progent can provide San Francisco, California companies the expertise of BlackBerry-premier consultants who can help businesses to manage their BlackBerry deployments or transition smoothly to a more popular mobile platform.

As the complexity of small company networks has increased, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for businesses regardless of size, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses often resort to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry environments affordably and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote support capabilities, gives small companies an economical solution for integrating BlackBerry products productively into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, customize mobile software, and make sure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and safely.

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Integration Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of BlackBerry devices, providing a centralized platform for controlling critical jobs such as device deployment, updates, and retirement and providing a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry BES Server Troubleshooting Help

BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with automatic encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in adjusting levels of protection to meet the specific needs of your network. Progent's BlackBerry authorized consultants can help you to choose powerful security functions and enable them wirelessly. Samples of these wirelessly selectable security features are:

  • Disable a BlackBerry smartphone
  • Erase information from a missing or stolen device
  • Lock out Bluetooth
  • Activate internal defenses against malicious attacks

BES Server also provides flexibility in selecting mechanisms to keep users from loading or executing unsafe or unauthorized applications. Progent can assist you to choose blocking processes like:

  • List precisely which programs are allowed on the device
  • Block third-party programs from using non-volatile memory on the device
  • Determine which functions third-party applications can use on the BlackBerry smartphone
  • Restrict the kinds of connections external applications running on the BlackBerry device can establish
  • Prevent all external programs from being loaded or run on the device

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For businesses in San Francisco, California who need fast and economical help from an authorized BlackBerry consultant, Progent provides effective online help from a veteran support staff who have provided network solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Online consulting services avoids travel costs and lets engineers resolve problems quickly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and can provide professional support in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and creating a secure, high-availability network infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified service professionals can also help your company to troubleshoot a wide array of problems associated with synchronization, device detection, messaging consistency, web access, wireless connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small office IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support expenses low and, by solving issues promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, configuring wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help you to select and install sensible security options.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
In order to contact Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.