Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most successful solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide San Francisco, California companies the services of BlackBerry-premier experts who can help businesses to maintain their BlackBerry environments or transition smoothly to a more popular mobile platform.

As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the standard for companies regardless of size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses frequently turn to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's proven online support capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their information system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and control BlackBerry devices across your company, define security policies that are right for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and safely.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


Integration Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange, Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in wireless transit to ensure optimum security. BES Server also simplifies a broad variety of key management tasks that span from smartphone configuration and updates to wireless security and high availability.

BlackBerry BES Server Integration Help

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage user settings with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry BES Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BES Server's high-availability architecture using virtual servers
  • Install BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Automatically track and analyze the health of your BlackBerry system

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to carry out common support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a wide array of problems concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connectivity, IM, workstation software installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small company IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support expenses at a minimum and, by resolving issues promptly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and delete BlackBerry device users on Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs assessment, system architecture, installation planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components match your needs, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software versions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can help you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.