In addition to providing fast access to guidance from high-level IT professionals and subject matter experts to assist San Francisco, California organizations with specific IT problems or longer-term initiatives, Progent can provide temporary staffing to deliver more generalized services like PC help, network management, and Help Desk call center services. On-demand staffing can help organizations to deal with planned or surprise increases in the need for network services, which may result from scenarios like mergers and acquisitions, data center moves, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also fill gaps caused by the loss of in-house staff members due to vacations, illness, termination, etc.
Benefits of Progent's Short-Term Staff Augmentation Services
Progent's short-term staff augmentation services offer businesses the flexibility to react to increases in demand for IT personnel without being saddled with the costs and hassle that come with reviewing and recruiting reliable technical personnel and without the risk of increasing your full-time head count.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Fast availability of reliable IT professionals
- Simple initiation, termination, and re-engagement of services
- Seamless augmentation of your in-house IT staff
- Full documentation of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
- Close relationship with a top-level, full-spectrum source for IT support
Progent's shared Help Desk service is a specialized flexible staff expansion option that enables IT groups to share the work of Help Desk support seamlessly between their in-house IT staff and Progent's nationwide pool of technical support experts. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a joint service alternative based on by the leading shared professional services tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises network services for businesses throughout the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for San Francisco, California Organizations
Progent's nationwide team of certified engineers can provide San Francisco, California businesses a broad array of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service firms include:
Contact Progent for Short-Term Staffing Services for San Francisco, California Organizations
To learn more details about Progent's temporary staff augmentation services for San Francisco, California organizations, call 800-993-9400 or visit Contact Progent.