In addition to offering rapid access to top-tier IT consultants and subject matter experts (SBEs) to help San Francisco, California companies with specific IT problems or longer-term initiatives, Progent offers short-term staff augmentation to deliver more generalized services such as desktop support, network management, and Help Desk call center response. Short-term staffing can help businesses to deal with expected or surprise peaks in demand for IT personnel, which may result from situations such as mergers and acquisitions, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary supplemental staffing can also fill voids resulting from the absence of full-time IT personnel because of vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary IT Staffing Services
Progent's temporary staffing services offer businesses the versatility to respond to surges in demand for network personnel without being saddled with the expense and delays that come with identifying and hiring appropriate technical help and without the burden of adding to your in-house head count.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Program
- Rapid access to seasoned network pros
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your in-house network support team
- Comprehensive documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
- Close working relationship with a world-class, full-service resource for network expertise
Progent's co-managed Help Desk Call Center program is a proven on-going staff augmentation alternative that enables IT organizations to divide the work of Help Desk Call Center support seamlessly between their full-time network personnel and Progent's nationwide pool of technical support specialists. Acting as a seamless extension of your in-house Call Center, Progent's shared Help Desk service is a collaborative support alternative powered by the leading shared professional services tool for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience providing online and onsite network services for businesses across the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants hold top certifications including ISSAP, CISA, and CRISC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for San Francisco, California Companies
Progent's veteran team of certified consultants and technical experts offers San Francisco, California companies a wide array of online consulting and debugging expertise. Practice areas covered under Progent's consulting program for network service providers include:
Contact Progent for Temporary Staff Augmentation for San Francisco, California Organizations
To find out more about Progent's short-term supplemental staffing services for San Francisco, California businesses, call 800-993-9400 or visit Contact Progent.