Expanding your at-home workforce can have a significant impact on network infrastructure, security, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your San Francisco organization to select the appropriate tools and follow best practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and returns top value. Progent offers services ranging from on demand expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist San Francisco, California companies to succeed with any facet of creating a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, data security, data protection solutions, and unified management.

Data Protection Solutions for Teleworkers
Data Protection covers saving and restoring critical data in order to prevent data loss and reduce restoration time and effort in the event of storage system problems due to equipment breakdowns, programming glitches, human mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to architect and manage in hybrid environments that combine local data centers, public clouds, and at-home workers.

  • Backup/Recovery strategies for telecommuters must cover diverse types of user-owned endpoints. Progent can provide fast online access to experts familiar with a broad range of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/recovery solutions maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and includes fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity strategies often envision circumstances that call for a temporary switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist you to produce, document and test a DR/BC plan that addresses the logistics of moving to an at-home workforce.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your San Francisco, California company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and execute an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT ecosystems that include local offices, data centers, and cloud resources.

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    Progent's certified professionals provide computer support and IT consulting expertise for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, management, and support services for Exchange Server 2003 include system design, installation, project management, local and remote technical support, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.

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    Progent has a long background providing a full-spectrum of online IT consulting and urgent repair services to local governments and schools across the U.S. Progent is one of the industryís pioneers in providing advanced remote IT support and has delivered IT support to clients in all 50 states. Online support saves travel expenses and resolves issues faster than on-premises support.

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    If your company is developing UNIX or Linux software in an environment that has MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your area of high-value expertise without the continual hassle of managing your business network. Through the use of automated server monitoring and by providing remote and on-site assistance as your company needs it, Progent offers an affordable way for managing an information network that features excellent availability, security, and efficiency. Progent's developer support offerings include comprehensive network support outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring services, and Help Desk Call Center services.

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    Progentís Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business system from attack by external and inside threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.

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    Integration Services SMS Server Migration

    Progentís Microsoft-certified experts offer small and medium size companies enterprise-class consulting services for Microsoft Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment management. Configuration Manager is Microsoft's new name for the update management solution formerly called Systems Management Server. System Center Configuration Manager 2007 offers a range of new features to Microsoft Systems Management Server including full automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís Microsoft certified engineers can show you how to use SMS Server or Configuration Manager 2007 economically for automated operating system and application software deployment, security patch control, software metering, and licensing compliance. Progent's consultants can also assist your company to migrate efficiently from Systems Management Server 2003 to Configuration Manager 2007.

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    Windows Server Essentials Disaster Recovery Consultant Services

    Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small businesses to make the move from the traditional physical on-premises datacenter to the modern hybrid computing model that combines local and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent offers full-service project management support so you can design and carry out a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers ongoing consulting, troubleshooting, and customized training.

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    With virtual servers, companies are able to run many virtual machines on one physical server. Virtualization technology enables companies to gain all the advantages of server isolation, while avoiding the costs that goes with buying extra server equipment. Virtual servers are also the critical technology for building private clouds, which provide important benefits including reducing the costs of capital equipment, datacenter facilities, and administration while improving data protection, network availability, and recoverability. Other useful server management technologies include server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management experts can help you with all areas of server consolidation and management to allow your company to cut expenses and conserve time.

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    Progentís Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer after-hours phone support and online direct network connection to troubleshoot and resolve technical problems rapidly and economically. The breadth of IT expertise available from Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult network issues to qualified specialists as required. For urgent problems, the Technical Response Center tries to respond to your request for service in less than one hour.

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  • Microsoft Small Business Specialist
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  • System Center Operations Manager Online Support Services Microsoft Experts System Center 2007 On-site Support

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    For businesses with a combination of Mac and Microsoft Windows computers, there are two popular alternatives for running Windows-only applications on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to attach a Mac to a networked Microsoft Windows-powered PC to use Windows applications and share system resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so that you can use Windows applications directly. Progent's macOS and Mac OS X technology consultants can assist your company to manage these products for running Windows applications on your Apple Macs and can also assist you to assess and install other solutions for Windows platform simulation.

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  • System Center Operations Manager Professionals
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    Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified network consulting experts. With Progent's affordably priced network support programs, mid-size organizations can choose a basic co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer small and midsize business networks enterprise-class availability, protection and productivity.

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  • Exchange 2013 EAC Computer Engineer
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    Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned structure. These improvements favorably impact vital IT areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and management services for Microsoft Exchange Server 2013.

  • UNIX Protect 24x7 Cybersecurity Contractors UNIX
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  • Remote Network Monitoring Consultants
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    Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner and more secure AD implementation. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, improved compliance with data security requirements, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and less downtime.

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  • Microsoft Exchange 2007 Integration Services
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    Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to finish your move rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are in keeping with your business needs.

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