Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your San Francisco company to pick the appropriate tools and follow best practices in building and operating a safe virtual ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers services ranging from as-needed expertise for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help San Francisco, California companies to succeed with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, data security, data protection solutions, and unified management.

VoIP Integration for Telecommuters
Extending the company PBX environment to include telecommuters is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX products are used by SMBs to support teleworkers. Many enterprises depend on Cisco's modern or older platforms for IP voice solutions. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice environment that delivers the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications deployed across the network. Unified Communications Manager manages other mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, visit CUCM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to support these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your San Francisco, California business, call 1-800-993-9400 or visit Contact Progent.