Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other critical business information. Progent offers San Jose, California companies the services of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry deployments or migrate smoothly to a modern mobile platform.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and support of RIM BlackBerry solutions has grown more difficult. To handle areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the need for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry technology seamlessly into their IT system.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to track and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile software, and make sure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and safely.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad selection of crucial administrative jobs that span from smartphone deployment and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use BlackBerry Enterprise Server to do routine jobs like:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Update BlackBerry device firmware remotely
- Manage user and group configurations with BlackBerry's vast selection of policies
Progent's BlackBerry-premier consultants can also help you to utilize BlackBerry BES Server to implement important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and manage BlackBerry's fault-tolerant infrastructure based on VMware
- Deploy BlackBerry devices remotely
- Set specialized administration roles
- Monitor and report on the overall health of your system
Professional BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide expert assistance to businesses in the San Jose region or anywhere in the state of California. Progent's experienced remote consulting experts have helped IT organizations resolve network problems and cut IT service costs in every state in the country and established a large following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide online help for a wide array of issues related to RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and assist you to define and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, processors and mass storage, network topology, and application set up.
To optimize system security, Progent's BlackBerry expert can assist you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.
Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
To contact Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.