Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most successful solutions for achieving anytime-anywhere access to email, scheduling, web-based applications, and other vital business information. Progent can provide San Jose, California companies the expertise of BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has become the standard for companies regardless of size, successful integration and support of BlackBerry solutions has grown more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses often turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient online support capabilities, gives small businesses an economical solution for integrating BlackBerry technology productively into their IT network.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize mobile applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and support of BlackBerry smartphones, providing a centralized platform for controlling key tasks such as device deployment, upgrades, and deactivation and also offering a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server delivers transparent integration between Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry handsets and supports wireless synchronization.

RIM BlackBerry Enterprise Server Integration Help

BlackBerry Enterprise Server features a wealth of security options beginning with automatic data encryption of messages sent between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent flexibility in selecting levels of protection to meet the specific needs of your company's network. Progent's BlackBerry certified consultants can assist your company to choose powerful security functions and enable them remotely. Examples of these over-the-air selectable security settings include:

  • Lock down a BlackBerry smartphone
  • Erase data from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Enable built-in protection against malicious attacks

BES Server also provides flexibility in selecting ways to prevent mobile users from installing or executing unsecure or prohibited software. Progent can assist you to select blocking processes like:

  • List exactly what applications are allowed on the device
  • Prevent external applications from using non-volatile memory on the BlackBerry device
  • Determine what resources external applications can use on the smartphone
  • Restrict the types of connections external applications running on the BlackBerry device can establish
  • Block all third-party software from being loaded or run on the smartphone

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements assessment, solution design, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and physical components meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning options for software versions, server hardware and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can help your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about consulting support for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.



An index of content::



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