Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other critical business information. Progent offers San Jose, California companies the services of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry deployments or migrate smoothly to a modern mobile platform.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and support of RIM BlackBerry solutions has grown more difficult. To handle areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the need for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry technology seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to track and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile software, and make sure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and safely.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad selection of crucial administrative jobs that span from smartphone deployment and updates to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-premier consultants can assist you to use BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Update BlackBerry device firmware remotely
  • Manage user and group configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-premier consultants can also help you to utilize BlackBerry BES Server to implement important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and manage BlackBerry's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry devices remotely
  • Set specialized administration roles
  • Monitor and report on the overall health of your system

Professional BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide expert assistance to businesses in the San Jose region or anywhere in the state of California. Progent's experienced remote consulting experts have helped IT organizations resolve network problems and cut IT service costs in every state in the country and established a large following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide online help for a wide array of issues related to RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and assist you to define and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, processors and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry expert can assist you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
To contact Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.

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    Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that delivers a single-server solution for a variety of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting features, permits custom reporting powered by SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft engineers can help your company to design and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Hyper-V 2016 utilizes key features initially developed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade plan, train your IT administration and support staff, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.

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