Mobile Technology Consulting
San Jose, California Small and Midsize Business Networks BlackBerry Smartphone Consulting
Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most successful products for maintaining location-independent connectivity to email, scheduling, web programs, and other critical business data. Progent can provide San Jose, California companies support from BlackBerry-certified professionals who can assist businesses to manage their BlackBerry deployments or migrate smoothly to a current smartphone platform.
As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, effective integration and maintenance of BlackBerry solutions has grown more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations often resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small businesses an affordable alternative for incorporating BlackBerry products productively into their information network.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | 37053 Cherry Street Newark, CA 94560 |
510-933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
510-300-1400 | Hayward Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
510-899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
650-543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
925-621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
415-321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
408-240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
650-931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
925-362-2400 | Walnut Creek Network Support Services |
Consulting Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive emails that stay encrypted during wireless transit to provide maximum data protection. BlackBerry BES Server also simplifies a broad selection of critical management tasks that span from smartphone configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to perform routine jobs such as:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry device firmware wirelessly
- Control user and group settings with BlackBerry's vast selection of IT policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BES Server Express. These procedures include:
- Set up and manage BlackBerry's fault-tolerant infrastructure based on virtualization
- Install BlackBerry smartphones remotely
- Establish specialized administration roles
- Monitor and report on the overall health of your BlackBerry solution
Progent's Online BlackBerry-certified Technical Support is Quick and Affordable
For businesses in San Jose, California who want quick and affordable help from a qualified BlackBerry support expert, Progent provides efficient online assistance from a veteran support team who have delivered IT solutions to organizations in every state in the U.S. (See Progent's client testimonials.)
Remote consulting services eliminates travel costs and enables specialists to fix problems quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry technologies and can provide expert support in fields such as fixing synchronization issues, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements analysis, system design, installation planning and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which management approach and hardware products match your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, processors and mass storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry consultant can help your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry device users on Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the MDS and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Support from a RIM BlackBerry-Qualified Specialist
In order to get in touch with Progent about professional assistance for BlackBerry wireless integration, phone
An index of content::
Co-managed Help Desk Engineer
Extended Call Desk Online Technical Support
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most issues.
Amazon AWS hybrid cloud integration Programming Firm
MS Certified Amazon EC2 endpoint Development Group
Progent can provide affordable online support to assist companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent offers occasional consulting to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS platform on time and within budget.
Microsoft SMS Server Network Engineer
Support Outsourcing SMS Upgrade
Systems Management Server provides extra capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software by making it simpler to install system images, control mobile devices, and run management tools. In addition to advising you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient processes and policies to manage handheld computers and intelligent portable phones so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that incorporates policies, processes and technologies to keep your IT network protected.
SPS Engineer
24 Hour SPS 2007 Online Technical Support
Progent’s Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently connecting people, teams and information. SharePoint Server offers a central spot for your workers or customers to access, organize, share and interact with useful data, files, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they’ve created in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
MS Project Server Designer
Project Server Time Reporting Application Consulting
Progent's Microsoft-certified engineers can provide in-depth support in implementing, managing and debugging any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad range of cost-effective remote consulting services based on industry best practices to help businesses of any size to receive all the benefits of this leading platform. Consulting support available from Progent include system design, installation and migration, setting up safe file and status sharing among local and offsite users, network optimization, and customized online training.
Security Organizations Check Point Ransomware Protection
Check Point 900 Firewalls Compliance Auditor
Progent's Check Point Software firewall experts can show you how to plan, configure, and manage firewall environments that rely on Check Point Software NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent can also help you maintain legacy Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
24 Hour QTS/Herakles Sacramento Colocation Center Engineer
Engineer QTS/Herakles Data Center
The QTS Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS data center as a colocation facility or if your company is considering moving your primary or offsite backup system to the Herakles data center, Progent can provide a variety of cost-effective services such as data center migration, system installation and upgrades, infrastructure optimization, project management services, virtualization expertise, offsite network monitoring, automated network management, software development, disaster recovery planning, data security assessment, and the use of the Progent Test Lab.
Microsoft Exchange 5.5 Contractor
Exchange Support Firms
Progent's Microsoft-certified consultants have over a decade of experience delivering email support for customers ranging from small offices to large corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in planning and executing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can help you configure Outlook Web App (OWA) for popular browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Exchange 2007 Computer Consulting
Exchange 2007 Support and Setup
Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations powered by Exchange 2007 Server.
Server Administration Mid-size Office
Midsize Business IT Consulting
Progent provides IT services for mid-size companies who have 100 to 250 system users. The mid-size company or work group has typically been an underserved part of the market for IT consulting services. The cost structures and service delivery practices of major third-party support organizations make them excessively expensive for the typical small business or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information system whose advanced technology and capability are frequently comparable to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual network technology and 24x7 network monitoring, significantly reduces the network support costs of an SMB while providing the mid-size organization with big-company service from professional, IT experts knowledgeable in a wide array of midsized business technologies. If your mid-sized company or small business is looking for the quality of network help needed for a mid-size office without paying big-company prices, call Progent.
Microsoft Office 2003 Security Consulting Companies
Microsoft Windows Systems Support
Progent’s IT outsourcing services for small companies include planning Server 2003, Microsoft .NET Server, and BackOffice environments, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-site troubleshooting, fixing stubborn IT problems, and producing a company-wide security plan. Progent can show you how to maximize system availability and performance via fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can help with needs assessment, resource identification, bill of materials development, sourcing selection, purchasing logistics, and complete documentation. Progent’s computer outsourcing service also includes education for office productivity products such as Office XP.
SPS 2007 Specialists
Emergency SPS 2007 Support and Integration
Progent’s Microsoft-certified consultants offer small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or clients to connect to, organize, distribute and manipulate relevant data, files, and software and to communicate with other people. It allows faster and better decisions, more efficient access across teams and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge they’ve created in a way that makes data convenient to find, download and apply.
Consultant Services SCVMM 2016 and SCOM
Remote Support Services SCVMM 2016 and Windows 2016
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is designed to provide a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help organizations of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy versions of VMM, design processes for building and installing virtual machines and VM hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential advantages of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer advanced Windows Hyper-V consulting and VMware vSphere expertise.
Microsoft Experts Windows 2000 Server IT Consultants
Technical Support Services Windows 2000
Progent's certified Windows Server 2000 experts can provide network support and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support services include network design, installation, project management, on-site and remote support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Top Dynamics GP Power BI Onsite Technical Support
24-7 IT Consulting Dynamics GP
important characteristics of Dynamics GP accounting include a modular structure that lets you buy just the components you need, a standards-based architecture built on Microsoft technologies to secure your investment and offer a tightly integrated environment, enhanced reporting services that permit you to monitor all operations, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to integrate information from virtually any db software or workstation software into Microsoft GP, plus an open design that makes it possible to create specialized applications. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide experienced GP support professionals to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.
Cisco Firewall Integration Onsite Technical Support
Firesight Technical Consultant
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
CISSP Certified Expert Help Desk Remote Technical Support
Online HelpDesk Call Center Remote Troubleshooting
The Contact Center service delivery structure used by Progent's Technical Response Center gives small companies an effective option to reliance on freelance consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional 24x7 access to urgent help, escalation capability to world-class engineers for solving the most difficult problems, support consistency and reliability, prompt follow-up enforced by seasoned IT service administrators, a selection of convenient ways for initiating support jobs, plus excellent progress transparency enabled by trouble ticket updates and accessible via a web-based portal.
Lync Server 2013 Persistent Chat Consulting Services
Lync Server 2013 high availability Engineers
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network calling. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or Office 365 and streamlines administration via integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence experts offer online and onsite support services to help you to manage and repair your current Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.
Ubiquiti UniFi AP Professionals
Ubiquiti XG Security Gateway Technology Professional
Progent offers quick access to the skills of seasoned Wi-Fi consultants who can assist you to assess the value of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, deploy, maintain, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to select, configure, and place Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and performance.
System Center 2016 and Windows Server 2016 Technical Support Services
MCSE Expert Certified SCSM 2016 Consultants
Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT support programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small company networks world-class availability, security, and performance.
Professionals ProSight Email Security Gateway
24-7 Email Quarantine Specialist
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
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