Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
San Jose, CA Headquarters
2570 N. First Street 2nd Floor San Jose, California 95131
Progent's Microsoft-certified consultants have more than a decade of experience assisting companies to plan, set up, and support messaging systems based on Microsoft Exchange. For companies in San Jose and throughout California, Progent offers a range of budget-friendly Microsoft Exchange support and troubleshooting services to ensure that your organization's email solution features:
Information security and compliance
Inbound and outbound virus and spam blocking and message content filtering
Convenient connectivity for off-site and mobile users
Time-saving management tools
Multi-media mail boxes with voicemail, IM, Real-time Presence, and video conferencing services
Dependable and fast data backup and restoration
Full integration of both local and cloud-based infrastructure
Progent's Microsoft Exchange support and troubleshooting specialists can help your organization to prepare for and perform non-disruptive upgrades from older messaging systems to an up-to-date Microsoft Exchange platform. Progent's 64-bit migration consultants can assist your company to assess the business benefits and risks of moving to a 64-bit edition of Microsoft Exchange Server and can assist you to design and implement an efficient migration strategy to a 64-bit release of Exchange. Progent can also assist your company to expand your Exchange-based email environment with the new generation of smartphones and tablets by offering BYOD integration support services such as iPhone integration and management, Android smartphone and tablet integration, and RIM Blackberry support.
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This permits you to have certain mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget. For more information about Progent's online consulting services for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.
Microsoft Exchange platforms serviced by Progent include:
Exchange Server 2016 Planning and Support
Microsoft Exchange 2016's streamlined design permits simplified deployment and expansion, more efficient use of equipment, and reduced administration cost. Exchange Server 2016 offers tighter integration with Office 365 apps, operation with Windows Server 2016, higher I/O performance, improved DLP, and better recoverability, more extensive support for iOS and Android smart phones and tablets, full web-based management, and a more complete Outlook web client. Learn more details concerning Progent's Microsoft Exchange 2016 Server integration.
MS Exchange 2013 Consulting Services
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These improvements affect key areas like manageability, high availability (HA), compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent also offers ongoing online consulting and management services for Microsoft Exchange 2013. Learn more about Progent's Microsoft Exchange 2013 help.
Microsoft Exchange 2010 introduced breakthrough technology for fault-tolerant, secure, unified communications. Compared to Exchange Server 2007 or Microsoft Exchange 2003, Exchange 2010 Server is more affordable to install and support, easier to manage and scale, richer in capabilities, faster, less subject to single-point failure, more complete in its services for mobile users, and better equipped to safeguard business data and defend against malicious attacks. Learn more details about Progent's Exchange 2010 Server support services.
Exchange 2007 Consulting
Exchange Server 2007 is designed to meet the demands for data security, anywhere access, high performance, and dependability. MS Exchange 2007 offers designed-in resilience that enables world-class availability to keep your messaging environment operating smoothly, combat spam and viruses, and enable your business to comply with government and industry requirements. Learn more about Progent's Exchange 2007 Server support services.
Exchange 2003 Server Support
MS Exchange 2003 delivers a reliable, scalable, and manageable infrastructure with 24◊7 messaging and collaboration plus reasonable cost of ownership. Microsoft Exchange Server 2003 remains in wide use because it enables a broad selection of collaborative functions, including group scheduling utilities, discussion groups, and group folders, and in addition provides access to information across physical, organizational, and technology borders with functions such as IM, real-time data, and video conferencing. Though Microsoft has ended support for this older platform, Microsoft Exchange Server 2003 remains among the most popular versions of Microsoft's Exchange product line. Progent can help your business to support your current Microsoft Exchange 2003 environment or upgrade to a more advanced edition of Microsoft Exchange. Find out additional information concerning Progent's Microsoft Exchange Server 2003 consulting.
Exchange Server 2000 Consultants
In contrast to Exchange 5.5, which has its own directory, Microsoft Exchange 2K utilizes MS Active Directory, offering a simplified administration and protection model. Exchange Server 2000 retains a large installed base although Microsoft has ceased to support for the platform. Progent's veteran email professionals offer a decade of experience supporting Exchange Server 2K and can help your business to manage your current Exchange Server 2000 installation or show you the business advantages of later releases of Microsoft Exchange and help you to upgrade efficiently to a newer incarnation of the world's most successful messaging platform. Find out more details about Progent's MS Exchange 2000 Server support services.
Hosting and Management Support for Exchange Server
Progent's Hosting Services for MS Exchange Server give smaller organizations with limited network budgets and overstretched executive bandwidth a safe, economical, and hassle-free alternative for deploying Exchange by delivering the reliability of a state-of-the-art colocation facility plus the expertise of Progent's Microsoft-certified group of support engineers. Read additional details concerning how Progent's Hosting Support Services for Exchange Server can cut IT expenses and executive hassle and improve Exchange Server reliability, protection, and disaster recovery.
MS Exchange 2016 Server Migration Support Services
Progent's consultants can help your business with all phases of your MS Exchange 2016 Server upgrade including planning, piloting, moving mailboxes, client remediation and training. Progent's certified Exchange consultants can assist you to assess the business benefits of adopting Exchange 2016, design and carry out a smooth migration, and provide on-going technical support. Progent can help you to build an Exchange Server 2016 ecosystem hosted on on-premises and/or cloud resources. Find out more details about how Progent's Microsoft Exchange 2016 Server migration consultants can help your organization to move non-disruptively from your current Exchange environment to Exchange 2016 Server.
MS Exchange 2013 Server Migration Planning and Support
Exchange 2013 incorporates important improvements to Microsoft Exchange 2010 and introduces new functions plus a simpler design. Progent's consultants can help you to upgrade to MS Exchange 2013 Server while retaining as much as feasible of your existing infrastructure. Progent's experts can also help you to integrate Microsoft Exchange Server 2013 with Lync 2013, SharePoint Server, and Office desktop or Office 365 for enhanced collaboration and enterprise search features. Find out how Progent's Exchange Server 2013 migration consulting experts can help you migrate efficiently to Microsoft Exchange Server 2013 for local, cloud-based, or hybrid environments.
Microsoft Exchange 2010 Server Migration Support
Progent offers expert help for every phase of your Exchange 2010 migration including end-to-end project management services, site analysis, project design and documentation, specification of new software and equipment required, recommended sourcing, pilot testing at client location or at Progent's testing facility, managing transitional coexistence of Exchange 2010 Server and Exchange 2003 or Exchange 2007, implementation the production system, decommissioning the previous servers, and training for customer's IT group and end users. Learn more details about how Progent's Exchange 2010 Migration Support can assist your organization to transition economically and productively from your older Exchange Server system to Microsoft Exchange 2010
Spam and Virus Filtering, Data Leakage Prevention plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss prevention and email encryption solution that incorporates the services and infrastructure of top data security vendors to deliver web-based control and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Loss Protection.
Upgrade Consulting for Skype for Business Server
Progent's Microsoft-certified Skype for Business consultants offer online and onsite consulting services for organizations of all sizes to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified information security experts can help you create and verify a security strategy for your Skype for Business solution that meets government and industry requirements.
How to Contact Progent for Exchange Server Support Services
If your California IT organization is in need if Microsoft Exchange Server support professional, contact Progent at 800-993-9400 or refer to Contact Progent.
Medium-size businesses can enjoy all the benefits of Microsoft System Center Operations Manager and have quick access to Progentís Microsoft and Cisco qualified IT consulting experts. With Progent's economically priced IT service packages, mid-size businesses can choose a basic co-sourcing service program built around Operations Manager with network monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer mid-size company networks world-class availability, security and productivity.
Progent's CCIE-certified networking experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Linux consulting services offer small businesses and software developers support for managing and supporting Linux computers that operate with Microsoft-powered networks. Progent offers your business contact with Linux experts, support professionals qualified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of experience provides you with an easy single consulting firm to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent offers national urgent technical support and consulting services for companies who run networks powered by variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides optimum leverage for your information technology budget by extending client productivity and shortening the time billed for computer analysis and repair. Advanced online support utilities and experienced service specialists and engineers allow Progent to solve the majority of IT issues without squandering time and money by going to your location. In most of situations your network issues can be remediated over the phone or through a mix of phone help and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP certified security specialists to assist you with the most challenging system problems.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent offers clients the services of consultants who have been awarded some of the IT industry's most prized certifications. Progent believes that clients have the right to be sure that their IT service providers have accredited training plus extensive real-world field experience so that Progent's clients can engage Progent's service with confidence. Often, vendor certifications like the CCIE confers priority for substantially better vendor help than is available to non-certified service providers, allowing Progent to offer customers a higher class of IT service. In addition, major credentials such as CISM or CISSP for IT security can help corporate customers to demonstrate compliance with regulatory requirements by using the assistance of accredited IT experts.
Progent's Microsoft consultants can help you to evaluate the benefits of Microsoft Lync Server for your environment and can assist you to plan and carry out an installation of Microsoft Lync Server that unifies the control of Instant Messaging and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can also assist your company to perform a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the team-computing capabilities of MS Office programs, and provide webinar training and ongoing technical support for Microsoft Lync Server and other Microsoft products.
Progent's pricing policy is to charge for online support and on-premises visits per minute. Consequently, you owe only for received support. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in regions where Progent provides in-person support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no minimum fee and asks no monthly commitment for support services provided during regular working hours. Many support organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast fixes so you will not be forced to permit simple problems to stay unaddressed.
Progent offers comprehensive help for every step of your Microsoft Exchange 2010 upgrade including end-to-end project management services, site analysis, project design and documentation, cost estimates of new software licenses and hardware required, suggested vendor sourcing, pilot verification at client site or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the previous system, and webinar training for customer's support group and users.
Key characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you buy just the functionality you require, a standards-based foundation based on Microsoft technologies to secure your investment and offer a tightly interconnected environment, advanced reporting capabilities that allow you to monitor all activities, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate data from almost any db software or workstation software into Microsoft GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a productive business management solution.
Progent can provide cost-effective online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-centric or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed support to assist you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on time and within budget.
Cisco Cisco Unified Communications Manager, originally named CallManager, functions as the heart of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express offer a modern IP-PBX by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's CCIE-certified network consultants offer effective and affordable online and onsite support to assist businesses of any size to create and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum productivity. Progent can help with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server.
Progent provide organizations of any size enterprise-class IT online or onsite consulting for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco qualified network consulting experts also can provide security expertise for companies ranging from the small office to the global enterprise.
Progent's Microsoft-authorized consultants can help you evaluate the business case for deploying Microsoft SharePoint Server 2007, consult with you on the appropriate version of SharePoint for your application, offer setup and deployment services, assist you to install MS SQL Server as a supporting database, improve your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint 2007, design a comprehensive security plan that includes portal solutions, and provide maintenance and Help Desk services.
Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to monitor all operations, revenues and expenses, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you design reports that let you analyze your business more completely, turning raw data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Microsoft supports transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.
Progent offers nationwide online help and troubleshooting services for companies who run environments powered by variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Online IT help provides maximum return for your IT budget by preserving user efficiency and limiting the time charged for network repair services. Sophisticated remote access tools and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with by telephone or through a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP qualified security specialists to assist with the most difficult system issues.
Forefront TMG 2010 builds on the proven security technologies of ISA Server 2006 and offers a centrally administered web gateway that acts as a single-server solution for a variety of security features including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting capabilities, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be installed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and execute test and production deployments; interface Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft-certified database application consultants can provide businesses of any size online support for popular RDBMS products including MS SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include installation and integration, database architecture and programming, administration support, replication and synchronization solutions, capacity planning, tuning, data migration, information security, backup/restore systems, troubleshooting, and training.
ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with government and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware.
Progent's CCIE-certified networking consultants have extensive background helping Internet Service Providers to design, deploy, administer, tune, and troubleshoot fault-tolerant, extensible connectivity environments appropriate for shared public networks.
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-qualified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to conferences via your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage training.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a repeatable process for recovering applications and services rapidly after a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, configure, test and administer a DR solution based on VMware SRM.
Progentís Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-qualified support experts offer telephone help and online direct computer access to troubleshoot and repair network problems quickly and economically. The breadth of IT experience represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to appropriate specialists as needed.
Progentís staff of Microsoft and Cisco qualified consultants average longer than ten years of real-world professional background, at the front lines of network support, performing a wide variety of technical projects for an extensive mix of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent teaches its support staff. This ensures that you get not just expert IT help, but also a support engineer with proven methods for applying technical knowledge to resolve actual IT problems rapidly.
Progentís team of expert programmers, relational database architects, and project managers can assist large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by providing relational database designers and software programmers skilled in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to incorporate SharePoint with additional applications like Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can help clients to create, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Progent's Microsoft Exchange Hosting Services offer a world-class data center that features redundant power and cooling systems, 24x7 site security and IT support center, plus fault-tolerant connections to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtual servers for high uptime, smooth expandability, and fast recovery. Progent's services feature integration with your business network, connectivity with mobile computing devices, automated tracking of efficiency and security, spam protection, patch and revision control, Contact Center services, per-day backup, and full email management services.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support services to help your company to manage and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to design and carry out an efficient Skype for Business migration.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the complete malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Progent's pricing model is to bill for phone support and on-site visits by the minute. Consequently, you are charged exclusively for delivered services. Progent does not demand a more expensive rate for after-hours or priority support, and inside California or in regions where Progent provides on-site service, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation charge and requires no monthly commitment for services provided during regular working hours. Many support organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large bills for quick fixes so you will not be forced to allow simple problems to stay unaddressed.
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management strategy following best practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to disrupt your business.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
If your company is producing Linux-based applications on a network that has MS Windows-based processors, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to focus on your field of strategic know-how without the continual distraction of managing your company information system. Through the use of smart server monitoring and by delivering online and in-person assistance as your business needs it, Progent offers an affordable solution for managing an IT system that provides high reliability, security, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service network support outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, 24x7 monitoring, and Help Desk support.
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, enhance and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance problems.
Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Exchange 2003 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent's compensation structure is based on contribution, so similar to being an independent consultant, your income is entirely driven by your generated revenue. Certain of our support staff stress quality of life and choose to consult at an easy pace, utilizing our self-determined schedule to pursue individual enthusiasms like mountain biking, car racing, skiing, surfing, vacations, or sharing free time with relatives and acquaintances. Others take advantage of the chance to make major dollars through hard effort and long days. Progent fully encourages either side of the spectrum and everything in between.
Progent can provide enterprise clients the help of a certified NetApp consultant to deliver online or onsite support for NetApp's entire line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.
Progent's UNIX family support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient single source to help you build and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent's expert solution designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that address the special requirement of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide help with a selection of development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent can assist your business in any and all facets of your migration to Exchange Server 2016 such as planning HA architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a disaster recovery solution based on Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.
Progent's Microsoft-certified consultants can provide advanced expertise in deploying, managing and debugging any edition of Project, Project Server, and Project Online and can deliver a broad range of cost-effective remote support services based on industry best practices to help businesses of all sizes to receive all the advantages of this powerful project management solution. Support services offered by Progent include system design, installation and migration, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized online training.
Progent can help you to plan and execute an efficient transition from a Solaris-based information system to a network powered by MS Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your data and minimize productivity disruption by designing an efficient transition plan that protects your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing infrastructure, transition planning and testing, Microsoft Exchange migration services, data and application software migration, and processor and storage system transition and consolidation.
Progent's Microsoft Exchange Server Hosting Services provide a world-class data center that features redundant electrical and cooling systems, round-the-clock site security and operations center, and fault-tolerant connections to Internet backbone service providers. Hosted Exchange servers are configured as virtualized servers for high uptime, easy scalability, and rapid recovery. Progent's services include complete incorporation with your business network, connectivity with handheld computing devices, continual tracking of performance and security, spam filtering, patch and revision control, Help Desk services, per-day data backup, and comprehensive email administration services.
Progent's support specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive environments with resource sharing and collaboration functionality. Enabling efficient co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Microsoft products. Progent's background in Microsoft and Apple consulting makes it possible to offer expert support to companies that depend on these technologies to keep their competitive advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows network.
Our Experts Team offers support in key fields including Macintosh integration and programs; Consulting for Linux-based, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and vertical application support; Chief Information Officer, management information analyst, and project management outsourcing; Special applications design and deployment; Web, electronic business, EDI, and client portal development and deployment; Database management and performance consulting; Business information consulting; and Telecom architecture consulting.
Remote server management cards give network managers complete control of a server without the need for a personal presence. Through remote management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote server management cards to deliver low-cost remote technical help. Progent has experience with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for critical applications by providing unified, cross-platform tracking of physical and virtual infrastructure installed across on-premises systems and private and public clouds. Progent's SCOM consulting group offers world-class online and onsite support to assist businesses of any size to design, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from older versions or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.