Enlarging your remote workforce can have a significant effect on IT architecture, cybersecurity, and company workflows. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can help your San Jose organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide services that go from on demand guidance for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help San Jose, California businesses to with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and streamlined management.

Data Protection for Remote Workers
Data Protection covers backing up and restoring critical data in order to avoid data loss and minimize restoration time in the event of storage system problems resulting from equipment issues, software hiccups, human error, cyber attack, or other causes. Reliable data protection solutions can be especially challenging to design and maintain in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.

  • Backup/Restore strategies for at-home workers must cover diverse types of personally owned endpoints. Progent offers fast remote help from consultants familiar with a wide array of platforms for backing up Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and features fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that call for a temporary changeover to telecommuting. Progent's expert disaster recovery planning consultants and business continuity planning specialists can help your company to create, document and test a DR/BC strategy that includes the process of switching to telecommuting.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your San Jose, California organization, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    IT Management Microsoft Exchange 2016

    Progent's Microsoft-certified professionals have more than 10 years of experience delivering messaging solutions for companies that range from small offices to global enterprises. Progent provides affordable support for all versions of Exchange Server to strengthen email and virus security, design high availability email systems, and implement remote and wireless email access. Progentís Exchange consulting services can help you in planning and executing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, and Windows XP clients using Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.

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    For enterprise project management support, Progent offers the services of senior information technology professionals with decades of background in technology management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise clients follow best practices to make sure strategic projects are completed on schedule and within budget.

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    Progent's certified Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive productivity solution that provides quick ROI and enables better business outcomes. Progent can assist your company to interface Office or Office 365 applications with one another and with additional key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also assist you to fix compatibility issues with different versions of Microsoft Office desktop and offers customized online training to individuals or groups.

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    If your business runs a Sun Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can help your whole organization in a broad array of security topics such as security administration practices, security architecture and strategies, connection control products and techniques, software development security, business processes security, physical security, communications, network and web security, and business continuity planning. CISM and ISSAP stipulate the core skills and worldwide standards of performance that network security professionals are expected to master. These certification give IT management the confidence that consultants who have achieved their CISM or ISSAP qualification have the experience and knowledge to deliver world-class security management and consulting services.

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    Progent can provide small and mid-size organizations overflow or fully outsourced Help Desk support for an at-home workforce.

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    Progent offers small organizations two specially designed security evaluation scanning packages that provide, for a preset fee, remotely administered scans of your security profile which are analyzed by professional information security engineers who assess the data collected by the remote scan, deliver objective summaries of your current network security, and offer recommendations for improvements. Progent offers two complementary network security evaluation packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-quality evaluations of your IT network's exposure to assault.

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    Citrix virtual desktops Specialist

    Citrix has developed a comprehensive family of platforms that provide advanced manageability, scalability, and performance for server virtualization and for centralized distribution of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of Citrix technology and show you how to design, test, implement, optimize, and maintain Citrix solutions.

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    Engineers Small Business Managed IT services

    Progent's ProSight portfolio of managed IT services are intended to offer organizations who maintain minimal in-house network support teams with low-cost help from world-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include predictable IT maintenance costs, smart automation of routine management tasks, continual absorption of new information technology, smooth transition from legacy systems to up-to-date solutions, improved alignment of computer technology with business goals, access to seasoned IT consultants, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.

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  • On-site Technical Support Cisco VoIP Phones and Unified Communications
    Cisco SIP phones Network Consulting

    Progent's Cisco IP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

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  • Windows Server 2019 Deduplication Specialists Windows Server 2019 with Linux Online Consulting
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