Enlarging your at-home workforce may have a significant effect on IT architecture, security/compliance, and company workflows. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your San Jose company to select the right technologies and follow leading practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services that go from as-needed expertise for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist San Jose, California companies to with any facet of creating a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and centralized management.

VoIP Solutions for an At-Home Workforce
Extending the business phone environment to include teleworkers is critical to maintaining a productive at-home workforce. A broad range of cloud-based IP voice platforms are used by SMBs to support remote users. Many enterprises depend on Cisco's modern or legacy platforms for IP voice management. Progent can assist organizations of all sizes to plan or tune a remote VoIP environment that provides the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their current Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media apps used across the network. Unified Communications Manager manages additional mixed media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM support, see CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these VoIP solutions and provide on-demand integration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your San Jose, California business, call 1-800-993-9400 or go to Contact Progent.