For companies of all sizes in San Juan Puerto Rico, Progent offers convenient, quick, and affordable access to Cisco CCIE-Premier network experts. CCIEs are world-class network professionals who achieve this elite certification only after rigorous examinations administered by Cisco. CCIE-qualified engineers can tackle the most complex issues associated with network interfacing, troubleshooting, and configuration. Progentís CCIE-qualified professionals work directly with Cisco's internal engineers in identifying anomalies with Cisco IOS or NX-OS software and coming up with temporary alternatives or obtaining software patches to fix problems. A Cisco-qualified CCIE knows how to isolate the origin of computer network problems stemming from hardware or software.

Progent can provide affordable remote access to a CCIE expert so that your company can get timely help for complex network issues that are impacting productivity but are outside the experience of your ordinary network support organization. Progent's CCIE-Certified network experts can access your network using advanced remote support tools that allow them to provide fast and efficient analysis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and consequently their skills are not readily accessible to smaller organizations. Progent is among the rare consulting organizations that makes CCIEs accessible to support small and medium sized businesses. Also, Progent offers fast contact with a CCIE by telephone so you can get immediate support for complex network issues that are hurting business productivity. To learn how to talk to a Progent CCIE for timely help with your IT infrastructure, visit Progent's online network help.

Puerto Rico and the Caribbean Islands Contact Information:
Progent offers consulting services and onsite technical support throughout Puerto Rico and the Caribbean Islands.

Onsite IT Consulting
Progent locations in Puerto Rico and the Caribbean Islands

City Address Phone Link
San Juan 151 Calle De San Francisco, Suite 200
San Juan, PR 00901
United States
(787) 417-0164 San Juan Network Support Services

Cisco's extensive family of both new and vintage infrastructure appliances familiar to Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, VoIP systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network (VPN) products. With the resources of one of the largest groups of Cisco-premier CCIE experts of any independent consulting company, Progent has privileged access to Cisco's engineering experts and Cisco's advanced training programs to keep at the vanguard of connectivity solutions.

In order to learn more concerning Progent's online and on-premises support services for Cisco technology, choose a topic:

  • Introduction to Progent's Cisco Consulting Services
  • Fast and Affordable Online Access to a Cisco Certified Internetwork Expert (CCIE) Network Engineer
  • Cisco Firepower Series Firewalls: Integration and Management Expertise
  • Cisco ASA 5500-X Firewall with Firepower Services: Consulting and Troubleshooting Services
  • Cisco ASA 5500 Firewall Consulting Services
  • PIX 500 Firewall Troubleshooting Expertise
  • Cisco Routers Consulting Support
  • Cisco Wireless Engineering Help
  • Cisco Aironet Wireless Access Points Design Support
  • Cisco Small Business Wireless APs Consulting Help
  • Cisco Catalyst 802.11ax Wireless Access Points Planning, Configuration and Debugging Expertise
  • Cisco Wireless Controllers Experts
  • Meraki Wireless APs Deployment Support
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
  • Cisco Voice over IP Phones and IP Video Desktop Phones Consulting and Cisco Wireless IP Phone Integration
  • Cisco Jabber and Management Services
  • Catalyst Switches Deployment Services
  • Nexus Switches Support and Troubleshooting Expertise
  • Cisco Meraki MS Switches Configuration and Maintenance Expertise
  • Cisco VPN and Security Setup and Troubleshooting Expertise
  • SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
  • Design and Support for Cisco-powered Data Centers
  • Data Center Design Consulting for Service Providers
  • Centralized Management Solutions for Cisco-based Environments
  • NetApp and Cisco Cloud Platform Consulting Other Consulting Services Available from Progent
    Progent can also provide a a wide array of IT consulting expertise in key practice areas to help businesses to turn Cisco networking technology into a cohesive information system that provides strategic advantage. Some of the services available from Progent's experts include project management expertise, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, security vulnerability scanning, DBA and database development services, and part-time CIO services.

    Progent can also help your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that use Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

    By providing a convenient one-stop resource for IT generalists and application experts, Progent can tailor timely, inexpensive, and comprehensive information technology solutions that align with the unique requirements of businesses in San Juan Puerto Rico.

    An index of content::

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    Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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    For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop solution that maximizes the strategic value of your IT system; configure XenDesktop technology with your servers, user devices, and peripherals; migrate your older desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your IT staff to follow best practices to maintain your XenDesktop solution efficiently.

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    Progent's Microsoft-certified Intune consultants can assist your organization to assess the business value of utilizing Intune for administering your portable devices including laptops, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist your company to configure security and compliance policies, set up pilot systems to confirm the benefits of Microsoft Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with SCCM for unified change management, and troubleshoot your Intune solution.

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    Microsoft Dynamics GP ERP Network Consulting

    Progentís Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its segmented design you can purchase only the functions you currently require, with the option to add clients and enlarge capabilities when necessary. Progentís Dynamics GP Software consulting engineers can show you how to install, configure and manage Dynamics GP 2010 and also older versions of Microsoft Dynamics GP/Great Plains.

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    Progent's Office and Office 365 consultants can help companies to integrate Office desktop and Microsoft Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that offers quick return on investment and promotes better business results. Progent can assist your company to integrate Microsoft Office or Office 365 apps with each other and with additional key Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility issues with various versions of Microsoft Office and offers live online instruction to individual users or teams.

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    Progent's certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.

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    Microsoft Office System Computer System Consultant

    Progentís IT outsourcing services offer affordable network support for small organizations. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing IT service budgets to grow in a more linear and manageable manner than is possible by assembling a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and highly available network architecture for your critical applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.

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    Progent's proven ransomware recovery consultants can help you to restore a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock.

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  • Ransomware Recovery Engineers
    Network Management Outsourcing for Small Businesses Professional

    Progent's ProSight portfolio of managed services are intended to provide organizations who maintain minimal internal network administration and support teams with affordable help from world-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include fixed IT management expenses, automation of common management processes, continual adoption of the latest technology, graceful migration from legacy systems to modern solutions, close alignment of computer technology with business goals, guidance from veteran IT experts, and allowing management to focus on business issues rather than ever-changing computer technology.

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  • Office 365 and iOS Support Outsourcing
    Hybrid Configuration Wizard Support and Help

    Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid solutions that transparently combine on-premises and cloud-based resources.

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  • Nagios for Linux Consulting Services
    MRTG for Linux Consultants

    Nagios and MRTG are useful, Open Source monitoring tools that run on Linux and can be deployed to monitor UNIX environments, MS Windows systems, or multi-OS environments where Linux and MS Windows coexist. The Nagios monitor lets system support engineers to track network services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's network integration experts can show you how to utilize both these programs to tune and troubleshoot your system.

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    Configuration Manager automates software deployment at scale, centralizes security and compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, allows secure self service, and delivers a common control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help your organization with any aspect of designing, installing, using and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.

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  • Integration ASP
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    For custom application development, Progent can supply programming consultants to write line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in an environment that delivers the maximum level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management services are built on mature virtualization techniques that allow small and midsize businesses with multi- platform environments to economize significantly on the costs of capital investments, system support, and IT administration while achieving world-class reliability and an unmatched degree of vendor flexibility.

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    For corporations with branch offices in California or any area served by Progent's consultants, Progent's Microsoft-Certified IT support experts and authorized Cisco network specialists can provide a variety of network support services such as project planning, Sarbanes Oxley compliance, office relocations, enterprise security, network architecture, local or phone-based branch office support, and troubleshooting for data center hosting facilities. A Progent IT architect can show you how to plan a multi-office network that makes efficient use of collocation facilities and Internet hosting sites. Progentís Microsoft Premier engineers can help large corporations plan, integrate and support massive rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.

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    Progent's Juniper-certified NetScreen consultants can assist you to configure and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper products, and repair network infrastructure issues in Juniper-only or mixed-vendor systems.

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    Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, high-availability system architecture that takes into account availability issues covering a broad range of infrastructure technologies and processes.

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    Progent's Cisco-certified IT engineers can show you how to design an affordable, high availability Internet connection architecture that can deliver 24x7 Internet access through a broad range of fault tolerant Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to help you utilize the most current technology for 24x7 Internet connections to build a cost-effective, fully redundant Internet network with automatic failover and other features to create non-stop Internet availability.

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    Progent offers affordable online access to an Oracle-certified MySQL DBA or application programmer and can assist businesses of any size to configure and support MySQL within a dependable IT infrastructure that offers advanced performance, scalability, and security. Progent also has experience helping companies migrate applications from an Oracle environment to MySQL.

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