San Juan Offsite Workforce Integration Support Partner
Solution Design, Configuration, Management and Help Desk Consulting Experts
Expanding your telecommuter workforce can have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your San Juan company to select the appropriate technologies and follow leading practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services that go from as-needed guidance for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can help San Juan, Puerto Rico businesses to succeed with any facet of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Integrating the network infrastructure required to support a remote workforce can be especially complex if you have to accommodate a combination of personal equipment such as PCs and notebooks, Internet routers, and Wi-Fi APs from various manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering remote support for both legacy as well as current technologies in remote office solutions enables you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for implement essential updates. Services offered by Progent to help you to implement a high-functioning telecommuting infrastructure include:
- VPN connectivity makes it possible to create a safe connection for authenticated at-home workers to use IT assets situated at your corporate datacenter or in the cloud. Progent can assist you to deploy and maintain VPN access between your at-home workforce and your various network resources by providing online VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect software for secure VPN tunneling for a wide range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a data center computer's desktop. This gives IT managers substantial control over the computing environment of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and typically support VPN connections, home wireless networks, and firewall services. Progent offers top-tier online support for deploying home routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by families and guests, are commonly used by at-home employees to access their Internet router for work. This can create throughput as well as cybersecurity problems. Progent can assist you to mitigate these issues by providing expertise that include Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP integration help.
- Internet access methods affect the speed and reliability of connections between telecommuters and the company network. Vital processes might require redundant Internet access in the event the normal connection breaks. Progent offers guidance for identifying service providers, choosing appropriate bandwidth and data volume offerings, and setting up high-availability Internet access. See Internet access integration services.
VoIP Solutions for Teleworkers
Extending the business PBX environment to include teleworkers is vital to supporting a productive at-home workforce. A variety of cloud-centric VoIP products are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can assist businesses of all sizes to design or tune a remote IP voice service that delivers the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist organizations tune their current Cisco VoIP environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media software deployed across the network. Unified Communications Manager manages additional combined media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM consultants.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's support services for CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these VoIP solutions and provide as-needed configuration and troubleshooting services.
Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from leading technology companies support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many companies utilize multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can assist your organization to manage your existing conferencing ecosystem and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. To learn more about Progent's support expertise for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with features that include voice/video calling, threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help your business to optimize your WAN architecture to host them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, offering a powerful ecosystem of applications that deliver a cohesive user experience for exchanging information throughout a corporate network and on a wide selection of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange since their original releases and can help your company to configure these flagship collaboration products to maximize the productivity of your remote workers.
SharePoint utilizes web entities to facilitate collaboration and information sharing by providing policy-driven delivery of data, business processes, and tools for looking through company-wide information silos. SharePoint enables you to build protected web portals that allows at-home workforce to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, refer to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, go to integration expertise for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. At-home users can store files to the OneDrive service, and colleagues can retrieve them safely through a web browser. Provided with Microsoft 365, OneDrive enables home employees to co-edit files. Revisions created offline are uploaded when you reconnect to the Internet. For details about Progent's expertise for Microsoft OneDrive, visit Onedrive configuration experts.
Cloud Integration for Teleworkers
Progent offers advanced online assistance for helping organizations to create, manage and repair integrated network architectures that combine physical data centers, remote workers, branch offices, and cloud services. Progent offers top-tier consultant for all types of cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve problems with public cloud connectivity, authentication, and security.
Microsoft Azure is a leading family of cloud software and services that enables you to utilize infrastructure, servers, and key apps running on Microsoft's massive cloud. Microsoft Azure includes more than one hundred cloud-based services such as hosting for Windows and Linux-based VMs, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure AD, and plan backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure services for remote workers by configuring and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting expertise for Azure, visit Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of business productivity software and cloud-based services available by subscription. Office apps and services are marketed in a variety of plans intended for users ranging from students and households to major enterprises. Progent offers quick and affordable remote access to consultants knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription plans offered with Microsoft 365 and deploy 365 applications for your at-home workers in a way that delivers maximum business value. To find out about Progent's consulting expertise for Microsoft Office 365, refer to Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product product suite. Microsoft 365 Exchange Online provides the advantages of reduced costs for physical infrastructure, easier management, on-demand scaling, high availability, and other benefits inherent with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run transparently with local Exchange environments, enabling you to build hybrid cloud/onsite networks. Progent's Exchange consultants can provide occasional assistance to guide you past tough technical roadblocks and also offer end-to-end project management services to make sure your teleworkers have easy and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's support services for Office 365 Exchange Online, see Exchange Online integration and troubleshooting consulting.
Amazon AWS is a trailblazer in the public cloud computing arena and is the industry's top provider of cloud services. Progent can provide rapid and affordable online access to cloud connectivity experts who can assist your organization to design, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud services with local data centers and with other public clouds such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist your company to create a high-uptime network model so your users have a consistent computing environment whether they are working from your main office, a branch office, at home, or on the move. To learn about Progent's consulting services for Amazon AWS, go to Amazon AWS consulting services.
Google Cloud Platform is a popular suite of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to expand your current IT resources with the Google Cloud, and Progent's database consultants can show you how to make your critical applications cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent's consultants can assist your business to set up VMs on Google Cloud Compute Engine, plan an efficient storage solution with GCP Storage, and streamline identity control for remote workers with Google Cloud Identity services. Progent's experts can also assist your organization to use GCP's management tools to control and monitor your Google Cloud environment. To learn, visit Google Cloud Platform consulting services.
Help Desk Call Center Support for Telecommuters
A sudden, company-wide transition to a from-home business model, which could be activated by a pandemic or as an element of a disaster recovery preparedness plan, can overstretch even a high-performing internal Help Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or expand their Help Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center support services utilize Progent's extensive team of remote technical support specialists along with enterprise-class trouble ticketing and tracking technology to provide an economical, modern Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop technical support from help requests through ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables from-home workers to check or revise their current trouble tickets, enter information, and append screen captures and attachments. Desktop support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of fast escalation to Level 2 and Level 3 IT experts to resolve advanced problems. For more information, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Augmentation Service enables your company to augment your existing Help Desk team by splitting responsibilities for Call Center support services seamlessly between your regular support personnel and Progent's extensive roster of desktop support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a collective support model utilizing the leading PSA platform for handling help requests and ticketing, establishing ownership, monitoring progress, and producing reports. For details about how Progent's Call Center Augmentation Services can enable your company to deliver best-in-class IT support to your at-home workforce, see Progent's Call Center supplementation Services.
Security for Telecommuters
At-home workers commonly use their own computing devices and work in an unsecured environment. This increases their exposure to cyber attacks and requires careful deployment of security appliances, remote monitoring, and the creation of policies that adhere to best practices. Progent's seasoned roster of certified data security experts can assist your business to plan, implement and administer a compliant cybersecurity solution that guards vital information in networks that incorporate telecommuters.
- Firewalls enable companies to create a network environment that can be securely utilized by on-premises users as well as by teleworkers, mobile workers, suppliers, clients, and other stakeholders. Modern firewall appliances allow you to assign and manage different permissions to various groups of users and to scale your network and modify your security as your company evolves and as cyber threats become increasingly sophisticated. Progent supports both current and legacy security devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall support expertise, refer to firewall support expertise.
- Online Endpoint Security Monitoring makes it possible to watch over the various computers used by telecommuters and either reject or identify and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on every secured endpoint device, watching all activity and using state-of-the-art machine learning to identify zero-day attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints remain secure even when they are disconnected from the Internet. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for at-home workers.
- Security Audits can evaluate the vulnerability of your information system to all classes of external and internal security attacks for a network that includes remote workers. Progent can run online, automated cybersecurity inventory software for quickly and economically detecting a broad range of security gaps that can be found via the Internet. Progent's security audit experts, which can be provided by data security professionals with top credentials such as CISM, CISSP, and GIAC, can help you to evaluate your workflows and governance policies and review your network infrastructure to allow you to design the highest level of security for your telecommuters.
Data Protection Solutions for Remote Workers
The field of Data Protection covers backing up and recovering critical information in order to avoid data loss and minimize restoration time in the event of storage failures resulting from equipment issues, programming glitches, human mistakes, cyber attack, or any other reason. Dependable data protection solutions can be especially challenging to design and manage in hybrid environments that combine private data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for telecommuters must cover diverse types of user-owned endpoint devices. Progent offers fast remote help from consultants familiar with a broad array of platforms for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Popular backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and features fine-grained restore and unified management.
- Disaster Recovery/Business Continuity plans commonly envision scenarios that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can assist you to develop, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a centralized solution for safeguarding corporate data by managing local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile computers and software. Remote endpoint devices can be user owned or business owned. Network admins managing the enrolled endpoint devices of telecommuters can utilize Intune to provision and validate apps on devices, push patches and certificates, configure policies for permission to access data and networks, manage passwords, create VPN tunnels, determine how telecommuters share information, establish threat protection, ensure compliance, and delete sensitive information from lost, stolen or deactivated endpoint devices. Intune runs with iOS, Google Android, Windows, and macOS computers. To find out about Microsoft Intune and to find out how Progent can assist your company to use this platform to administer the endpoint devices of your at-home workforce, refer to Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that helps network administrators to keep offsite endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual software delivery platform for identity control, app management, and configuration management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a perpetual license. Key capabilities of VMware Workspace ONE include rapid over-the-air provisioning of new notebooks, quick onboarding of new users, policy setting and enforcement for all classes of devices, unifies reporting and performance analytics, email encryption, and integration with Microsoft apps and cloud-based services. To find out about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your San Juan, Puerto Rico organization, phone
An index of content::
Offsite Managed Data Backup/Recovery Services Online Support
Cloud Backup Security and Compliance Specialist
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical files, applications and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data.
Professionals At Home Workers Cybersecurity
Work from Home Cybersecurity Computer Consultants
Progent can assist small and medium-size companies to implement security defense solutions and provide cleanup expertise required for at-home workers.
Online Consulting Wave 2 Wi-Fi controller
24 Hour CCIE Expert Certified Online Help 9800-80 wireless controller
Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology. Progent offers expertise for both physical and software-based wireless controllers and can help you to decide which type makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controllers, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller support.
Wireless Network Computer Engineer
Wireless Link Online Consulting
Progent’s wireless consultants can help small organizations design, select, test, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of security that matches or exceeds wired connections. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and deploy the wireless link technology that fit best with your business needs.
Les Kent has a 35-year history of successful network integration, executive management, marketing, and operations. He has shown a knack for developing elegant information technology solutions while working as a network architect, application developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and global corporations.
Technical Support Services Android and Outlook integration
IT Consultant Android DNS
Progent's seasoned group of network consultants and application experts have extensive background delivering online and onsite support for businesses of all sizes who want to integrate Android phones into their IT systems so that mobile clients can be productive from virtually anywhere. Progent has the range of know-how to solve network problems that span numerous manufacturers and that entail a combination of legacy and up-to-date information technology. Progent offers affordable remote consulting to assist you with any stage of planning, configuring, managing and troubleshooting your BYOD solution. Progent can provide occasional support to help you to handle especially challenging technical issues, or Progent can provide comprehensive project management support to help you finish strategic network projects on time and within budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and use Android phones efficiently.
Wisconsin Network Support Consultants
Small Business Network Consulting Group Ohio
Progent’s National Support Center provides national remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service engineers offer phone help and remote direct network access to isolate and repair technical problems quickly and affordably. The breadth of IT experience available from Progent's team of country-wide service engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as required.
Support and Setup ISA 2000 Server
ISA 2004 Enterprise Edition Server Consulting Services
Progent's certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection needs without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
VMware VDP Backup, Technology Professional
Apple Mac Backup Engineers
Progent offers affordable online access to IT engineers with expertise in a wide range of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent can provide help for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist your company to design, enhance, or troubleshoot data backup solutions for a range of architectures such as on-premises, edge to datacenter, cloud, or hybrid.
Comcast Business Class Cable Internet Consulting Services
Metro Ethernet Consulting Services
Progent offers access to the cost-effective services of remote Internet connectivity experts to assist your company to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Support services available from Progent include assessment of your current bandwidth use, carrier and service plan comparison and selection, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and upgrading dependable BGP architectures.
Google GCP Cloud hybrid cloud solutions Engineers
Google Cloud Natural Language Specialists
Progent offers cost-effective online and onsite consulting to help organizations to migrate any portion of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
VMware VDP Backup, Engineers
Consultant Services Apple Mac Backup
Progent can provide economical online access to consultants with expertise in a wide array of products and services that deliver solutions for backing up Windows, Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent can provide help for leading data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help your company to install, upgrade, or maintain backup/restore systems for a range of architectures including local, remote, cloud, or hybrid.
UNIX with Windows Support and Setup
Top UNIX, Windows Services
If your company network combines UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to incorporate your IT resources into a cohesive network that permits all your operating systems to coexist for easy management, transparent dataflow, high availability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services include network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Helpdesk services.
Sun Solaris IT Consulting
Solaris Consulting Services
Progent's Solaris family consulting services provide small and mid-size companies and software developers support for managing and supporting Solaris environments that operate with Microsoft-based networks. Progent can give your organization contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of expertise offers you a convenient single source to show you how to build and maintain a protected and reliable mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
24x7 Web Parts Contract Programmer
Data warehouse Contract Development
If you want to revamp your corporate web site, build internal webs for purposes such as human resources or worker education, design a powerful web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's experts can also help you design and maintain a secure, robust server and communications infrastructure, including remote and wireless access, to support your web solutions.
Citrix desktop virtualization Professionals
XenDesktop Professional
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop environment that maximizes the strategic impact of your information system; integrate XenDesktop software with your servers, end-user computers, and printers; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Consultant Services PCLinuxOS Linux
Consultant Services Redhat Linux
Progent's Linux consulting experts provide small businesses and developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient one-stop consulting firm to show you how to create and manage a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Failover Clusters Windows Server 2008 Computer Consulting
Troubleshooting Failover Clusters Windows Server 2008
The clustering feature set built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the installation, configuration, and management of clusters that provide improved levels of system availability, security, efficiency, and flexibility. New or enhanced features include cluster verification, easier configuration and deployment, unified cluster management, redesigned cluster architecture for increased availability, hardened security and quorum structure, elimination of failure points, more disk and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the business benefits of Windows clustering, plan and implement a deployment, educate your IT personnel to administer your cluster environment, provide continuing consulting and support services, and produce and validate a business continuity procedure.
Google Cloud Access Management Professional
Google Cloud integration Technology Professional
Progent can provide affordable online and on-premises support to help companies of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Professionals Active Directory Health Report
Network Infrastructure Asset Report Specialist
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an objective assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a more manageable and safer AD implementation. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with information security regulations, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and restore, and less downtime.
Clustered Windows Network Consultants
Windows 2003 Cluster Server Support and Setup
Progent offers Windows 2003 Cluster Server support to help your business implement zero-downtime clustered servers that can deliver 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. By assisting you t create zero-downtime server clustering environments based on Microsoft Windows Server Cluster 2003, Progent’s Certified Windows consultants make sure that your fault-tolerant clustered servers are configured to optimize the competitive value of your computer network.
Excel Reporting Developer Firms
Excel Power View Integration Firm
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide range of online services to assist you to plan, develop, test, install, manage, and debug applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your current Excel solutions to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between different releases of Excel. Progent offers as-needed help to clients who need a quick solution to a specific issue associated with Office Excel and Progent also offers full project management services for migrating or creating line-of-business application software built on Excel. Progent's affordable online training for Excel can be custom tailored to meet the special requirements of individual users or teams.
Extended Help Desk Computer Consultants
Shared Support Desk Computer Consultants
Progent's Microsoft and Cisco certified Consultants provide several ways to help medium-size and large companies develop an efficient and productive in-house Computer Support Help Desk. Progent's consulting services include ROI analysis, process study and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies sift through the various high-quality Help Desk software packages available and decide what packages might be excessively costly, miss critical functions, or align poorly with your organization's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their internal Help Desk staff for occasional projects or to fill in for absent or indisposed workers.
Cisco Router Server Troubleshoot Expert
Cisco VoIP Information Technology Manager
Progent can assist your organization to deploy Cisco's infrastructure products to build a solid foundation for your local, private cloud, or hybrid-cloud data center and improve operations in key areas including resource utilization, security and compliance, manageability, reliability, and disaster recovery.
On-site Support SCCM 2007 Mobile Device Management
24 Hour SCCM 2007 Policy Settings Support Outsourcing
Progent can help you to support Microsoft System Center 2007 Configuration Manager to simplify administration, improve compliance, and boost productivity by ensuring that operating systems and applications are always up to date, tracking licensing, and monitoring resource usage profiles to help you make informed buying decisions. When you are ready to update your SCCM 2007 change management ecosystem, Progent can help you to prepare for and implement a smooth move to SCCM 2012.
Office 365 Management System Engineers
Excel Sparklines Remote Technical Support
Progent's Microsoft Office and Office 365 consultants can assist companies to incorporate Microsoft Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides quick ROI and promotes better business results. Progent can help your company to interface Office or Office 365 apps with each other and with other key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility problems between different releases of Microsoft Office and offers customized online instruction to individuals or teams.
Professionals SCCM 2007 Software Inventory
MCSE Expert Certified SCCM 2007 Support and Integration
Progent's Microsoft-certified consultants can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security, and boost productivity by ensuring that critical applications stay current, managing product licenses, and reporting resource usage patterns to help you make informed purchasing decisions. Once your organization is set to update your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and implement an efficient migration to SCCM 2012.
Cisco Virtual Private Network Network Engineer
Cisco RADIUS Security Integration
Cisco's security and remote connection products for small companies represent a full range of easy-to-administer security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and CCNP certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit most closely with your business goals.
ProSight Email Content Filtering Policies Services
Email Block Lists Consult
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Consult Solaris
Sun Solaris Integration
If your office network combines Solaris technology with Microsoft Windows, Progent can show you how to integrate your computers into a unified network that allows all your OS platforms to run side by side for easy management, transparent dataflow, high reliability, superior performance, and tight protection. Progent's Sun Solaris and MS Windows integration assistance services feature network architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and management, remote network help and repair, on-site technical support, and Help Desk outsourcing.
Engineers Windows and UNIX
UNIX, Windows Professional
Progent can assist your company to design and execute an efficient migration from a UNIX-powered IT environment to a network based on Microsoft Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your information and reduce productivity discontinuity by developing an effective transition strategy that protects your current assets in UNIX application and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of current infrastructure, transition strategy and validation, Exchange migration expertise, information and application porting, and processor and media transition and consolidation.
Remote Offsite Employees Collaboration Support Services
Teleworker Collaboration Professionals
Progent can assist small and medium-size companies to implement collaboration solutions to allow their at-home workforce to benefit from productive interaction with fellow workers and customers.
24/7 Windows Server 2012R2 Active Directory Technology Professional
24-7 Windows Server 2012R2 Server Manager Online Support
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, create a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Exchange 2003 Upgrade Professional
Microsoft Exchange Upgrade Consultant Services
Progent's certified consultants offer technical help and IT consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, management, and support expertise for Microsoft Exchange Server include system design, installation, project management, local and remote technical support, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Microsoft Exchange On-site Support
Exchange 2007 Computer Engineer
Progent's expert consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
virtual Windows desktops Troubleshooting
Citrix XenDesktop desktop virtualization Engineers
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help your company to design a XenDesktop environment that improves the business value of your information system; configure XenDesktop technology with your physical and virtual servers, user devices, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive remote technical support. Progent can also train your network managers to adhere to industry leading practices to manage your XenDesktop solution effectively.
Disaster Recovery Test Lab Specialists
Emergency Specialists Herakles Colocation Center Test Lab
The Progent Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or validating business continuity solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble proper test environments, the lab reduces capital costs and engineering risk and helps keep vital network initiatives on schedule.
VMware NSX Design Consultant Services
Engineers VMware NSX Virtualized Networks
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to design, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.
Development Group JAVA
Data Mart Programming Firms
If you want to revamp your corporate web site, create internal websites for applications such as HR or worker education, design a powerful web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to design and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to support your web tools.
Select Topic: