To get immediate online assistance with data security problems, companies in San Juan Puerto Rico have access to expert troubleshooting by contacting Progent's security professionals. Progent's online service staff is available to offer effective and low-cost assistance with security issues that are impacting the productivity of your information system. Progent's accredited security consultants are certified to provide help for environments based on Windows, Linux, Apple macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's wide range of services covers firewall technology, email filtering and encryption, protected network design, and business continuity planning. Progent's technical support team has been awarded the world's top security certifications including CISM and ISSAP.

Progent offers remote security support services on a per-minute model with no minimum times and no extra fees for setup or after hours service. By billing per minute and by delivering top-level expertise, Progent's pricing model keeps expenses under control and eliminates situations where simple fixes result in major expenses.

Our System Has Been Attacked: What Are We Supposed to Do?
Cybersecurity ConsultantsIn case your business is now experiencing a network security crisis, visit Progent's Emergency Remote Computer Support to see how to receive fast help. Progent maintains a team of veteran network security specialists who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to protect against future exploits.

For organizations that have planned in advance for an attack, the step-by-step post-attack response procedure outlined by Global Information Assurance Certification is Progent's preferred method of handling a major security attack.

Introduction to Security Support Services
Managing network security and preparation for restoring vital data and systems following a security breach demands a continual effort that entails a variety of tools and processes. Progent's certified experts can help your business at any level in your efforts to secure your IT system, ranging from security audits to designing a comprehensive security program. Important technologies covered by Progent's experts include Security Planning and Prevention, Data Recovery and Security Forensics, and Managed Protection from Email-Borne Attacks.

Designing and Building Secure Environments
Every organization should have a thoroughly thought out security strategy that includes both preventive and responsive elements. The proactive plan is a set of steps that works to minimize vulnerabilities. The reactive plan defines activities to help security staff to evaluate the losses resulting from an attack, remediate the damage, document the event, and revive business functions as quickly as feasible. Progent can show you how to build protection into your company operations. Progent can configure scanning utilities, define and execute a safe network architecture, and recommend procedures and policies that will enhance the protection of your information system. Progent's security professionals are ready to assist you to set up a firewall, design secure online and mobile connectivity to e-mail and information, and configure an effective virtual private network (VPN).

If you are interested in an affordable option for outsourcing your network security administration, Progent's 24x7 Network Support Packages feature automated online system monitoring and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based resources and that comply with regulatory data security requirements. (Find out about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

Data Recovery and Security Forensics
Progent offers skill in recovering systems and computers that have been compromised, are suspect, or have ceased to function because of a security breakdown. Progent can show you how to determine the losses resulting from the assault, return your company to ordinary business operations, and recover data lost as a result of the event. Progent's certified engineers can also oversee a thorough forensic evaluation by examining event logs and using a variety of advanced assessment tools. Progent's experience with security issues minimizes your off-air time and allows Progent to propose effective ways to avoid or contain new attacks.

Ransomware Removal and Recovery Services
Progent offers the services of experienced ransomware recovery experts with the knowledge to rebuild an environment that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, visit ransomware cleanup and recovery expertise.

Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based machine learning technology to guard endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your business-critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to provide web-based control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified security engineers offer unique consulting support in key facets of computer protection such as:

Vulnerability Audits and Compliance Testing
Progent offers experience with information risk auditing software like Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive network tests to reveal potential security holes. Progent has extensive skills with scanning utilities and can help your company to understand audit reports and react appropriately. Progent's security engineers also provide web application testing and can perform thorough assessments of enterprise-wide security to assess your organization's compliance with important industry security standards such as FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security covering stationary wireless equipment plus mobile devices. Learn additional information about Progent's Security Vulnerability Evaluation and Security Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting expertise for Cisco's entire range of protection and Virtual Private Network (VPN) products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Learn more information concerning Cisco Protection, Virtual Private Network and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network (VPN) Technologies
As well as supporting a wide range of protection solutions from Microsoft and Cisco, Progent offers companies of any size advanced support for products from other major firewall and VPN vendors. Progent's engineers offer:

Stealth Penetration Checking Consulting
Unannounced intrusion checking is a vital method for allowing organizations to determine how vulnerable their networks are to potential threats by testing how thoroughly network security policies and mechanisms stand up to authorized but unannounced intrusion attempts launched by veteran security engineers utilizing advanced hacking methods. Find out additional information about Progent's Penetration Testing Services.

Certified Information Security Manager Security Consulting Services
CISM Consultants for San Juan Puerto RicoCISM identifies the core skills and international standards of performance that information security professionals are expected to achieve. CISM offers business management the assurance that those who have earned their accreditation possess the background and knowledge to provide efficient security management and consulting support. Progent can offer a CISM support professional to assist your enterprise in critical security disciplines such as information security governance, risk management, information protection program management, and incident handling management.

Learn additional information about Progent's Certified Information Security Manager Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Certified Network Security Specialists for San Juan Puerto RicoProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP status as a result of verified professional work, extensive study, and exhaustive examination. CISSP qualification recognizes mastery of a worldwide standard for IT security. American National Standards Institute has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of knowledge covered within CISSP include cybersecurity administration procedures, security architecture and test systems, connection control methodology, software development security, business processes security, physical security, encryption, communications, Internet security, and disaster recovery planning.

Get more details about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for San Juan Puerto RicoProgent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP status after rigorous testing and extensive hands-on work with information security architecture. ISSAP security experts have in-depth understanding of access management mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security experts can assist your business with all phases of secure network architecture.

Learn additional information about Progent's ISSAP Accredited Secure Network Infrastructure Consulting Support.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to utilize current system security engineering theory and processes in system development, review system security designs based on security engineering leading practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop efficient design strategies to provide protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Consulting Expertise
Certified Information Systems Auditor (CISA) Consultants for San Juan Puerto RicoThe Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that indicates expertise in information system security auditing. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive examination overseen by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security audit professional able to help businesses in the areas of information systems audit process, information technology governance, network assets and infrastructure lifecycle, information technology service delivery, protecting data assets, and disaster recovery planning.

Read additional information concerning Progent's Certified Information Systems Auditor Support Expertise.

CRISC-certified Risk Mitigation Specialists
CRISC IT Risk Engineers for San Juan Puerto RicoThe Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify a consultant's ability to design, implement, and maintain information system controls to mitigate risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and carry out a workplace continuity plan based on industry best practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget. Progent's risk management expertise is a good fit the services provided by Progent's CISA-Certified consultants for objectively auditing your IT control mechanisms and with the expertise of Progent's CISM consultants for designing company-wide security policies and procedures.

Find out additional information concerning Progent's CRISC-certified Risk Mitigation Consulting.

Global Information Assurance Certification Support Services
Security Consultants with GIAC Certification for San Juan Puerto RicoGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of network security engineers. GIAC's goal is to assure that a certified security consultant has the skills necessary to provide support in vital areas of system, data, and program security. GIAC accreditations are recognized by businesses and government organizations all over the world including United States National Security Agency (NSA). Progent offers the support of GIAC certified consultants for all of the network security disciplines addressed under GIAC accreditation programs including assessing networks, security incident response, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Read additional information concerning Progent's GIAC Information Assurance Expertise.

Depend on Progent for Computer Security Consulting Services
If your organization is located in San Juan Puerto Rico and you're trying to find network security engineering help, telephone Progent at 800-993-9400 or go to Contact Progent.

The Caribbean Islands Contact Information:
Progent offers consulting services and onsite technical support throughout Puerto Rico and the Caribbean Islands.

Onsite IT Consulting
Progent locations in The Caribbean Islands

City Address Phone Link
San Juan 151 Calle De San Francisco, Suite 200
San Juan, PR 00901
(787) 417-0164 San Juan Network Support Services

An index of content::

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    System Center Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, enables secure end-user self service, and delivers a single point of control for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help businesses of any size with any aspect of planning, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

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    Progent can assist you in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to provide a unified solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist organizations of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from older releases of Virtual Machine Manager, design processes for building and deploying VMs and VM hosts, design high-availability scale-out clusters, connect your datacenter resources with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.

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    Remote 24x7 network monitoring, proactive alerts, and periodic analytical reporting are vital to preserving the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can afford a level of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management solutions available as economical service packages created to help you to detect and resolve a most network problems before they get big enough to hurt productivity.

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    Progent's Microsoft-certified consultants have over 10 years of background providing unified communications support for customers ranging from small businesses to large corporations. Progent provides economical support for all versions of Microsoft Exchange Server to enhance email and virus security, design fault tolerant email environments, and implement remote and mobile email access. Progentís Exchange consulting services can assist you in designing and implementing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can help you configure Outlook Web App for popular web browsers. For email virus protection, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.

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    Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These improvements affect vital areas like manageability, availability, security, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange 2013, design a cost-effective test and rollout plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Microsoft Exchange 2013.

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    To provide economical IT services for small businesses, Progent offers comprehensive IT outsourcing packages that offer small offices fast access to technical help without forcing you to recruit, educate, and maintain an expensive full-time computer support team. Progentís IT outsourcing services offer you an economical alternative for creating a secure and robust system for your important Windows office productivity applications including Microsoft Office XP and Microsoft Office 2003.

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    Progentís wireless consultants can help small organizations plan, choose, test, configure and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while offering a level of security that matches or excels wireline connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and deploy the wireless connectivity technology that match your company requirements.

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    Progent's Linux support experts provide small and mid-size businesses and developers support for managing and supporting Linux systems that operate with Microsoft-powered technology. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience offers you an easy single source to show you how to build and maintain a secure and reliable mixed-platform network and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    With Cisco Catalyst switches for small and mid-size companies, Cisco enables companies to realize all the advantages of adding smart traffic control into their IT infrastructures. Cisco's switch product line makes it possible to deploy capabilities to make your IT network highly robust to accommodate real-time needs, expandable to support growth, safe enough to protect confidential information, and capable of prioritizing and controlling all traffic to optimize network performance. Progent's Cisco certified consultants can show you how to select and integrate Cisco switches appropriate for your business. In addition, Progent's CISM and CISA certified security consultants can help you create a strategic protection plan and configure Cisco switches so they powerfully enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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    Progentís Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a common spot for your workers or customers to connect to, organize, distribute and interact with relevant data, files, and applications and to interact with one another. It enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available within and without an organization. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge theyíve created in a manner that makes data convenient to locate, download and re-use.

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