For immediate remote assistance with network security problems, companies in San Juan Puerto Rico have access to expert troubleshooting from Progent's certified security engineers. Progent's online support staff is ready to offer fast and economical assistance with security issues that are impacting the productivity of your IT network. Progent's accredited engineers are certified to support environments powered by Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide range of consulting services addresses firewall technology, email filtering and encryption, protected network infrastructure, and disaster recovery preparedness. Progent's support staff has been awarded the industry's most advanced security accreditations including GIAC (Global Information Assurance Certification) and Certified Information Systems Security Professional (CISSP).

Progent offers online security help on a per-minute basis without minimum times and without extra charges for sign-up or off-hour support. By charging by the minute and by delivering world-class help, Progent's pricing policy keeps expenses under control and avoids scenarios where quick solutions entail big charges.

Our Network Has Been Hacked: What Can We Do Now?
Network Security Consulting FirmIf you are now faced with a security crisis, visit Progent's Urgent Online Computer Help to see how to receive immediate assistance. Progent has a team of certified network security specialists who offer remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to guard against future exploits.

For businesses who have prepared carefully for an attack, the step-by-step post-attack handling procedure outlined by GIAC is Progent's recommended method of responding to a major security penetration.

Overview of Progent's Security Support Services
Coordinating data security plus preparedness for recovering critical information and functions after a security breach demands an on-going program involving an array of tools and procedures. Progent's certified professionals can help your organization at all levels in your attempt to secure your IT system, ranging from security evaluation to designing a complete security program. Important technologies supported by Progent's security engineers include Security Planning and Prevention, Data Recovery and Security Forensics, and Managed Protection from Email-Borne Threats.

Planning and Implementing Secure Networks
Any business should have a thoroughly considered security strategy that incorporates both proactive and responsive elements. The pre-attack plan is a collection of steps that helps to reduce security gaps. The reactive strategy defines procedures to help IT personnel to inventory the damage caused by an attack, repair the damage, document the event, and restore business functions as quickly as feasible. Progent can advise you how to incorporate protection into your business operations. Progent can install auditing software, create and execute a secure IT architecture, and propose processes and policies to optimize the safety of your information system. Progent's security experts are ready to assist you to configure a firewall, deploy secure offsite connectivity to email and information, and install an effective virtual private network.

If your company is looking for an economical option for outsourcing your security management, Progent's 24x7 Monitoring Services include continual remote network tracking and fast response to emergencies.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based resources and that are compliant with government and industry data security requirements. (Find out about Progent's Office 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

System Recovery and Security Forensics
Progent offers expertise in recovering networks and servers that have been hacked, are suspect, or have stopped working because of a security breach. Progent can help determine the losses resulting from the attack, return your company to normal business operations, and retrieve data compromised as a result of the attack. Progent's security specialists can also oversee a thorough failure evaluation by examining activity logs and utilizing other advanced forensics techniques. Progent's background with security problems minimizes your business disruption and allows Progent to propose efficient ways to avoid or contain future attacks.

Ransomware Removal and Recovery Services
Progent can provide the help of proven ransomware recovery consultants with the skills to reconstruct an environment damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. To learn more, visit ransomware cleanup and restoration consulting.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight family of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital data, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information. Find out more about ProSight DPS Managed Cloud Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to deliver web-based management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's certified consultants can provide unique specialized help in key areas of IT security such as:

Information Risk Audits and Security Compliance Testing
Progent provides expertise with information risk auditing tools such as Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive system tests to reveal possible security gaps. Progent has extensive skills with scanning utilities and can help you to understand assessment reports and respond efficiently. Progent's certified security consultants also offer web software testing and can perform expert evaluation of corporate-wide security to assess your company's compliance with important industry security specifications including FISMA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including stationary wireless appliances as well as portable devices. Find out more details concerning Progent's Vulnerability Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth consulting support for Cisco's entire range of security and VPN solutions including PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Get more information concerning Cisco Protection, Virtual Private Network and Aironet Wireless Consulting.

Other Firewall and VPN Consulting Services
In addition to supporting a broad range of security solutions available from Microsoft and Cisco, Progent can provide businesses of any size top-level consulting for technologies from other major firewall and VPN suppliers. Progent's engineers offer:

Stealth Penetration Testing Services
Stealth penetration testing is a valuable technique for helping organizations to determine how vulnerable their networks are to serious threats by testing how well network security processes and technologies hold up to authorized but unpublicized penetration efforts launched by seasoned security specialists using the latest hacking techniques. Learn additional information concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager (CISM) Consultants for San Juan Puerto RicoCISM identifies the fundamental competencies and worldwide standards of service that computer security professionals are expected to master. It provides business management the confidence that consultants who have been awarded their CISM possess the background and skill to offer efficient security management and engineering support. Progent can provide a CISM expert to assist your enterprise in key security areas such as information protection governance, vulnerability management, data protection program control, and incident response support.

Learn more details concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Certified Network Security Consultants for San Juan Puerto RicoProgent's CISSP experts are cybersecurity specialists who have earned CISSP certification through demonstrated experience, extensive study, and exhaustive examination. CISSP Certification recognizes expertise in a worldwide standard for IT security. ANSI has granted the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security design and models, access control systems, applications development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Learn more details about Progent's CISSP Support Services.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for San Juan Puerto RicoProgent's ISSAP Certified cybersecurity experts have been awarded ISSAP status after thorough testing and significant hands-on work with network security design. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all phases of architecture security.

Find out additional information concerning Progent's ISSAP Accredited Protected IT Infrastructure Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow current system security engineering theory and processes in system development, evaluate system security designs based on security engineering best practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop efficient design and configuration strategies to deliver operational security, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational goals with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Professional Expertise
Certified Information Systems Auditor Engineers for San Juan Puerto RicoThe Certified Information Systems Auditor credential is a recognized qualification that indicates expertise in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive examination overseen by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security professional trained to help businesses in the areas of information systems audit process, IT enforcement, network assets and architecture lifecycle, information technology support, protecting data assets, and business continuity preparedness.

Read additional information concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC IT Risk Mitigation Consultants
CRISC-certified Network Risk Engineers for San Juan Puerto RicoThe CRISC program was established by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and support information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and carry out a business continuity or disaster recovery plan based on leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation expertise is a good fit the services available from Progent's CISA-Certified security engineers for impartially assessing your IS control mechanisms and with the services of Progent's CISM support professionals for designing company-wide security policies.

Get additional details about Progent's CRISC-certified IT Risk Management Expertise.

Global Information Assurance Certification Consulting Expertise
Security Experts with GIAC Certification for San Juan Puerto RicoGIAC was established in 1999 to certify the skill of computer security experts. GIAC's mission is to ensure that an accredited professional has the knowledge needed to provide support in important areas of network, information, and program security. GIAC accreditations are recognized by businesses and institutions around the world including United States National Security Agency. Progent can provide the support of certified professionals for any of the security disciplines covered within GIAC certification programs such as assessing IT infrastructure, incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Read more information about Progent's GIAC Information Assurance Support.

Contact Progent for Network Security Help
If your business is located in San Juan Puerto Rico and you're trying to find computer security support services, call Progent at 800-993-9400 or go to Contact Progent.

Puerto Rico and the Caribbean Islands Contact Information:
Progent offers consulting services and onsite technical support throughout Puerto Rico and the Caribbean Islands.

Onsite IT Consulting
Progent locations in Puerto Rico and the Caribbean Islands

City Address Phone Link
San Juan 151 Calle De San Francisco, Suite 200
San Juan, PR 00901
United States
(787) 417-0164 San Juan Network Support Services




An index of content::


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    Progent provides national remote technical support and troubleshooting services for companies who operate UNIX, Linux, or Solaris networks or whose information systems include a combination of UNIX and Microsoft Windows products. Online IT help provides maximum return for your IT dollar by protecting client productivity and limiting the hours charged for network analysis and repair. Advanced online support tools and experienced service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and money by going to your location. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of phone support and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP certified security professionals to assist with the toughest system problems.

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