Enlarging your telecommuter workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your San Juan company to select the right technologies and follow leading practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent can provide services that go from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help San Juan, Puerto Rico organizations to with any aspect of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.
VoIP Integration for Remote Workers
Expanding the corporate phone system to accommodate remote users is critical to supporting an effective at-home workforce. A variety of cloud-centric digital PBX products are popular with SMBs to support remote users. Many enterprises depend on Cisco's modern or older products for IP voice management. Progent can assist organizations of any size to design or maintain a telecommuter IP voice service that provides the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist businesses optimize their existing Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. CUCM supports other combined media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, see CUCM consultants.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate firewall
like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to support these solutions and provide as-needed configuration and troubleshooting expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your San Juan, Puerto Rico organization, phone 1-800-993-9400 or refer to Contact Progent.