Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for achieving mobile connectivity to email, scheduling, web programs, and other vital business information. Progent offers San Mateo, California businesses the expertise of BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or migrate smoothly to a current smartphone solution.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small organizations frequently turn to external support firms who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote support model, provides small businesses an economical alternative for incorporating BlackBerry technology productively into their information system.
Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and safely.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Consulting and Technical Support for BlackBerry BES Server
RIM's high-end solution for managing large collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool enables Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a broad variety of critical administrative tasks ranging from BlackBerry setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry BES Server to perform basic tasks like:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Upgrade BlackBerry device software remotely
- Control client settings with BlackBerry's vast selection of policies
Progent's BlackBerry-certified consultants can also assist you to use BlackBerry Enterprise Server to perform key procedures not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Install and manage BlackBerry's fault-tolerant infrastructure based on virtualization
- Install BlackBerry smartphones wirelessly
- Establish specialized administration roles
- Automatically track and analyze the health of your BlackBerry solution
Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For businesses in San Mateo, California who want fast and economical help from a qualified RIM BlackBerry support professional, Progent offers efficient online help from a seasoned support team who have provided network solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)
Remote consulting services avoids travel expense and enables specialists to solve problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and can provide expert support in areas such as fixing synchronization problems, configuring BlackBerry Enterprise Server, and creating a secure, high-availability network architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, configuring wireless software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and assist you to select and install sensible security options.
Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, implement access control lists, control Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements assessment, solution design, roll-out planning and implementation, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management model and physical components match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.
To maximize system security, Progent's BlackBerry consultant can help you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to run company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.