Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most popular products for maintaining mobile access to messaging, scheduling, web-based applications, and other vital business information. Progent offers San Mateo, California businesses support from BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the sophistication of small company networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for companies of any size, successful integration and maintenance of BlackBerry technology has grown increasingly difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often turn to outside support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an affordable alternative for incorporating BlackBerry technology productively into their information network.
Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to track and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and safely.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Consulting Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry wireless handsets, offering a centralized platform for controlling critical jobs like smartphone installation, upgrades, and retirement while also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry users and supports remote synchronization.
BlackBerry BES Server offers a variety of data protection options starting with automatic data encryption of information sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great flexibility in adjusting degrees of protection to match the special requirements of your company's environment. Progent's BlackBerry authorized engineers can help you to choose powerful security functions and enable them remotely. Samples of these over-the-air configurable security features include:
- Disable a smartphone
- Erase information from a misplaced or stolen smartphone
- Lock out Bluetooth
- Activate internal defenses against malware
BlackBerry BES Server also provides versatility in selecting mechanisms to prevent BlackBerry users from loading or running unsecure or unauthorized software. Progent can help you to select protective techniques like:
- List exactly what applications are permitted on the device
- Block external software from using persistent memory on the device
- Select which resources third-party applications can use on the device
- Limit the types of access external software running on the BlackBerry smartphone can establish
- Block all external applications from being loaded or run on the device
Professional BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to provide expert assistance to companies in the San Mateo area or throughout the state of California. Progent's experienced remote technical support team has helped businesses resolve computer problems and reduce support expenses in every state in the U.S. and built a substantial base of satisfied clients. (Refer to Progent's client testimonials.)
Progent offers remote help for a wide selection of issues related to BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and strengthening mobile security. Important BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs assessment, system design, deployment planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to decide which administration approach and physical components meet your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software editions, server hardware and mass storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry-certified expert can help you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
To ask Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.