Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most popular products for maintaining mobile access to messaging, calendars, web-based programs, and other critical business information. Progent offers San Mateo, California companies the services of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a current mobile platform.

As the sophistication of small business networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations of all sizes, successful integration and maintenance of BlackBerry solutions has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies a budget-friendly solution for incorporating BlackBerry products seamlessly into their business information system.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and support BlackBerry devices throughout your business, define security policies that make sense for your company, customize wireless applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services


Consulting Services for BlackBerry BES Server
RIM's high-end solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange, Lotus, or Novell GroupWise clients to send and receive emails that are encrypted during transit to ensure maximum security. BES Server also streamlines a wide variety of vital management tasks that span from BlackBerry configuration and updates to wireless security and high availability.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry BES Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Manage user configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified consultants can also assist your company to use BES Server to implement key tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BES Server's high-availability architecture based on virtualization
  • Deploy BlackBerry devices remotely
  • Set custom management roles
  • Monitor and report on the health of your BlackBerry system

How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network requirements analysis, solution architecture, roll-out strategy and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and physical components match your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry expert can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
In order to ask Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.



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    Progentís Microsoft certified consultants offer a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution based, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft financial software in the Microsoft Dynamics GP line, offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented design you can license only the functions you currently need, with the option to add clients and increase capabilities when necessary. Progentís Dynamics GP Software support experts can help you deploy, configure and manage Microsoft Dynamics GP 2010 as well as earlier versions of Dynamics GP.

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