Consulting and Technical Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular products for maintaining mobile access to messaging, calendars, web-based applications, and other vital business data. Progent offers San Mateo, California businesses the expertise of BlackBerry-premier experts who can help companies to maintain their BlackBerry environments or migrate efficiently to a current smartphone solution.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently turn to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


BlackBerry Enterprise Server Consulting Services
The BlackBerry BES Server gives companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to connect to Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for applications such a schedules, contact lists, to-do lists, IM, and custom business software. Due to BlackBerry BES Server support for Microsoft Exchange, users carrying BlackBerry smartphones have push-based connectivity with Exchange messages and to IM-capable software through Microsoft Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-certified consultants can help you plan, configure, and troubleshoot BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Progent's Online BlackBerry-certified Support is Fast and Affordable
For businesses in San Mateo, California who want quick and economical access to a certified BlackBerry support professional, Progent offers effective remote help from a seasoned network support staff who have delivered IT solutions to companies in each state in the country. (See Progent's customer testimonials.)

Online support eliminates travel expense and allows consultants to resolve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and can provide expert help in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can also assist your business to resolve a broad range of issues associated with synchronization, handset detection, email consistency, web browsing, wireless connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support costs at a minimum and, by solving issues promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified consultants can also show you how to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist you to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry device clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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