Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once among the most successful solutions for achieving mobile connectivity to email, calendars, web programs, and other critical business data. Progent can provide San Rafael, California companies the expertise of BlackBerry-certified consultants who can assist companies to manage their BlackBerry deployments or migrate smoothly to a current smartphone platform.
As the complexity of small company IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has grown more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses an economical alternative for integrating RIM BlackBerry technology productively into their business information system.
Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and control BlackBerry smartphones throughout your company, define security policies that are right for your business, customize mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and safely.
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry devices, offering a centralized platform for controlling critical tasks such as smartphone installation, updates, and retirement and providing a solid infrastructure for security and fault tolerance. BlackBerry BES Server delivers seamless integration between Exchange, Novell GroupWise, or Domino email platforms and BlackBerry handsets and supports remote synchronization.
BlackBerry Enterprise Server features a variety of data protection capabilities beginning with automatic data encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits great versatility in adjusting levels of protection to match the special requirements of your company's environment. Progent's BlackBerry certified consultants can assist you to choose powerful security features and activate them remotely. Examples of these wirelessly configurable security features are:
- Lock down a smartphone
- Erase data from a misplaced or stolen BlackBerry smartphone
- Lock out Bluetooth
- Activate built-in defenses against malware
BES Server also provides flexibility in selecting mechanisms to prevent BlackBerry users from loading or executing unsecure or prohibited code. Progent can help you to select blocking techniques such as:
- List exactly which applications are permitted on the device
- Prevent third-party programs from allocating persistent storage on the device
- Determine which functions external software can use on the smartphone
- Limit the types of connections external programs running on the BlackBerry device can initialize
- Block all third-party software from being loaded or run on the smartphone
Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For companies in San Rafael, California who require quick and economical help from a certified RIM BlackBerry support expert, Progent offers effective online assistance from a veteran support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)
Online support avoids travel expense and lets engineers solve problems rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and can provide professional support in fields such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also assist your business to resolve a wide array of issues associated with synchronization, device detection, messaging reconciliation, web access, wireless connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.
As a top innovator in providing countrywide online technical assistance for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support costs low and, by handling problems quickly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to select and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements assessment, system design, installation strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, assist you to determine which management model and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, processors and storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry-certified consultant can help your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to perform network-wide security assessment and compliance testing and suggest improvements to support your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.