Consulting Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most successful solutions for achieving mobile connectivity to email, calendars, web programs, and other critical business data. Progent can provide San Rafael, California companies the expertise of BlackBerry-certified consultants who can assist companies to manage their BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the complexity of small company IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has grown more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses an economical alternative for integrating RIM BlackBerry technology productively into their business information system.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and control BlackBerry smartphones throughout your company, define security policies that are right for your business, customize mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and safely.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
707-819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
415-526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services


Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry devices, offering a centralized platform for controlling critical tasks such as smartphone installation, updates, and retirement and providing a solid infrastructure for security and fault tolerance. BlackBerry BES Server delivers seamless integration between Exchange, Novell GroupWise, or Domino email platforms and BlackBerry handsets and supports remote synchronization.

BlackBerry BES Server Configuration Assistance

BlackBerry Enterprise Server features a variety of data protection capabilities beginning with automatic data encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits great versatility in adjusting levels of protection to match the special requirements of your company's environment. Progent's BlackBerry certified consultants can assist you to choose powerful security features and activate them remotely. Examples of these wirelessly configurable security features are:

  • Lock down a smartphone
  • Erase data from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Activate built-in defenses against malware

BES Server also provides flexibility in selecting mechanisms to prevent BlackBerry users from loading or executing unsecure or prohibited code. Progent can help you to select blocking techniques such as:

  • List exactly which applications are permitted on the device
  • Prevent third-party programs from allocating persistent storage on the device
  • Determine which functions external software can use on the smartphone
  • Limit the types of connections external programs running on the BlackBerry device can initialize
  • Block all third-party software from being loaded or run on the smartphone

Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For companies in San Rafael, California who require quick and economical help from a certified RIM BlackBerry support expert, Progent offers effective online assistance from a veteran support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Online support avoids travel expense and lets engineers solve problems rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and can provide professional support in fields such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also assist your business to resolve a wide array of issues associated with synchronization, device detection, messaging reconciliation, web access, wireless connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support costs low and, by handling problems quickly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to select and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements assessment, system design, installation strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, assist you to determine which management model and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, processors and storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to perform network-wide security assessment and compliance testing and suggest improvements to support your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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    Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.

  • San Rafael Microsoft Dynamics GP (Great Plains) Customization Support Ross, Tiburon CA 24/7/365 Dynamics GP-Great Plains Solution Provider near San Rafael - Database Experts San Rafael, CA

  • Microsoft Windows Cluster Online Consulting
    High-Availability Clustered Servers Consultants

    Progent provides Windows Cluster Server consulting to help your company deploy fault-tolerant clustered servers that can deliver 100% operation. Clustered Windows servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By assisting you t create fault-tolerant clustered server environments around Microsoft Windows Server 2003 Cluster, Progentís Premier Windows consultants ensure that your high availability server clusters are set up to optimize the competitive value of your information system.

  • San Rafael Offsite Workforce Connectivity Solutions Consulting San Rafael Marin County Work at Home Employees Consultants near San Rafael - Connectivity Guidance San Rafael
  • San Rafael Remote Workforce Cloud Integration Systems Consulting Mill Valley, Corte Madera CA San Rafael Offsite Workforce Cloud Technology Consulting Novato, Larkspur
  • San Rafael Small Business Network Consulting Top Rated Network Management Services San Rafael
  • San Rafael Work at Home Employees VoIP Technology Guidance San Rafael California San Rafael At Home Workforce VoIP Systems Guidance San Rafael California
  • San Rafael-Corte Madera Consulting Service San Rafael, California Security Consulting Companies

  • Nexus Switch Latency Consulting
    Nexus 5000 Switch Online Support

    Cisco Nexus switches are designed to deliver the speed, scale, dependability, cloud readiness, capacity, security and manageability needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting and troubleshooting expertise to help your IT staff to design an efficient network architecture, set up pilot environments to validate your network design, install and configure Nexus switches, create and implement appropriate policies, perform security vulnerability assessments, set up proactive monitoring, consolidate network resources through virtualization technologies, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and set up the powerful high-availability (HA) capabilities incorporated into Nexus family of switches. Progent's consultants can also help your business to migrate non-disruptively from outdated Nexus switches or Catalyst switches to up-to-date Nexus switches.

  • Sarbanes Oxley Compliance Specialist Site Move Professionals
  • Service Exchange 2010 Server San Rafael California Exchange 2010 Server Small Business IT Outsourcing Company San Anselmo, Belvedere CA
  • Service Reports Consultant Service Database Consultants
  • BlackBerry Desktop Manager Technology Consulting San Rafael
  • Services Private Cloud Hosting for Virtual Data Centers Private Cloud Integration Professionals
  • SharePoint 2016 Migration Help and Support SharePoint 2016 Excel Online Integration

  • Remote VMware vCloud Director vCD Technology Professional
    VMware vCloud Suite Consultants

    Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and repair VMware vSphere-based virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud solutions that provide maximum availability, data security, and disaster recovery.

  • Skype for Business and Call Analytics Engineers Professional Skype for Business IM
  • Small Business Network Consultation Microsoft Certified Expert Mid-size Company Migration Consultant
  • Small Business Outsourcing San Rafael Marin County San Rafael, California Migration Firm
  • Small Offices Computer Consultancy Services 24-7 Microsoft Certified Partner Small Office Security Consultants

  • SonicWall Capture ATP Cybersecurity Firms
    SonicWall TZ500 Firewall Firewall Configure

    Progent's SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall security gateways into a complete security plan and build protection into your corporate processes.

  • Solaris to Windows Upgrade Consultants Solaris-Windows Upgrading
  • SonicWall TZ350 Firewall Testing SonicWall NSA Firewall Compliance Audit
  • Specialists Microsoft DPM Offsite Data Backup Service Consulting Services Offsite DPM Managed Backup Service

  • Collocation Migration IT Services
    Data Center Colocation On-site Support

    Colocation sites allow companies to share enterprise-class data centers for hosting computer equipment that runs critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your business with all facets of your colocation strategy such as selecting and moving to a colocation site, designing network topology, specifying hardware, on-premises and on-line troubleshooting, setting up online network management, and education your support staff.

  • Symantec VelociRaptor Security Auditing Symantec Raptor Security Consultancy
  • Technical Consultant Exchange 2010 Migration Exchange 2010 Configuration Online Consulting
  • Technical Support Customer Relationship Management Microsoft CRM Information Technology Consulting
  • Technology Consulting Services ASA 5500-X Firewall with Firepower Cisco Firepower 2000 Series Firewalls Consultants
  • Technology Consulting Services Exchange 2003 Upgrade Exchange 2003 Server Upgrade Support Services
  • Technology Professional ProSight Email Data Leakage Prevention ProSight Email Spoofing Protection Services
  • Telecommuting Support Support and Help Call Desk for at Home Workforce

  • Outsourcing Apple Mac
    Mac Consultants

    Progent's experts offer Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email help, network protection services, and custom training. Progent can help clients to upgrade to macOS from OS X or other earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For business environments built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, configuring and maintaining a network environment that is available, safe, efficient and aligned with your organization's objectives.

  • Top Quality Professional ProSight ESP Ransomware Defense ProSight ESP Ransomware Defense Consultant Services
  • Top Ranked Exchange Server 2010 Migration IT Services Exchange Server 2010 Upgrade Consultants
  • UNIX Online Networking Consultancy Consultant Services Linux Remote
  • Urgent CISM Certified Cybersecurity Management Consultant Services Emergency Consulting Services CISM Certified Security Management
  • Urgent Firewall Security Evaluation Intrusion Protection Systems Technical Support
  • Urgent Outsourced Programming XTML Web Site Coding
  • VMware Online Help VMware vCenter Server Consultancy
  • Windows 10 Installation Technical Consultant Outsourcing Windows 10 Installation

  • Engineer Oracle RDBMS
    Oracle Recovery Manager Consultants

    Progent can provide affordable online access to an authorized Oracle DBA expert or an Oracle software developer. Progent can provide comprehensive DBA services for all versions of Oracle including 10g and 11g and can also assist you to design, build, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also can provide support for Streams replication technologies and Oracle Database Resource Manage.

  • Windows 2012R2 Troubleshooting Network Consultant Windows Server 2012R2 Multitenancy
  • Windows Server 2008 DirectAccess Computer Consultants Windows Server 2008 Active Directory Onsite Technical Support
  • Windows Server 2012 R2 Hyper-V 3.0 Services Hyper-V 3.0 Virtual Server Specialists

  • Redundant ISP IT Services
    IT Consultants Fully Redundant Internet Network

    Progent's Cisco-authorized IT engineers can show you how to design an affordable, fault tolerant Internet configuration solution that can deliver 24x7 Internet connectivity through a broad range of high availability Internet network technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most current technology for fault tolerant Internet access to build an economical, completely redundant Internet network with automatic failover and other features to create zero-downtime Internet connections.

  • Windows Server 2012 R2 Small Business Computer Consultants Mill Valley, Corte Madera CA Microsoft Windows Server 2016 Security Consultants San Rafael
  • Windows Server 2012 R2 Technical Support Onsite Technical Support Windows Server 2012R2 Data Deduplication
  • Windows Server 2012R2 Private Cloud Remote Troubleshooting Windows Server 2012 R2 Configuration Manager Professional

  • Remote Support Services Windows 10 Configuration
    Windows 10 Trusted Boot Online Technical Support

    Progent's Microsoft-certified consulting experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, teleworker access, security and compliance, automated deployment and management, network design, Wi-Fi support, business continuity planning, custom training for network management personnel and end users, and ongoing consulting support.

  • Wireless Site Survey Computer Engineer Online Consulting Wi-Fi Site Survey
  • Work at Home Employees San Rafael Consulting and Support Services - Collaboration Solutions Expertise Ross, Tiburon CA Remote Workers Assistance - San Rafael - Collaboration Technology Consultants Marin County

  • SQL Server Capacity Planning Development Companies
    Microsoft SQL Server Consulting

    SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast development of cutting-edge high-end programs that can provide your business a critical competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.

  • Network Design and Configuration BlackBerry Desktop Manager Mill Valley, Corte Madera CA
  • iPhone backup IT Consultant iPhone LDAP Remote Consulting
  • ransomware vulnerability report Specialists Consultants ransomware defense review
  • BlackBerry BPS Computer Service Sausalito, CA
  • wireless IP phone integration Technology Consulting Top Online Troubleshooting Meraki Outdoor APs

  • Meraki Switch Integration Professionals
    Largest CCDP Expert Certified Meraki Switch Deployment Network Consulting

    Cisco's Meraki family of access and aggregation switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting to help you to plan and implement a productive network architecture that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, define policies to maintain compliance, develop and test a disaster preparedness plan, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking solution.

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  • At Home Workforce Security Help and Support
    Work at Home Security Network Consulting

    Progent can help small and mid-size companies to implement security defense systems and deliver mitigation services to support teleworkers.

  • wireless VoIP phones and Meraki APs Professional CCIE Certified wireless IP phone integration Computer Consultant

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