For offices of all sizes in San Rafael California, Progent offers easy, fast, and economical access to CCIE-Premier network experts. CCIEs are world-class network engineers who achieve this elite recognition by completing strenuous testing by Cisco. CCIEs can handle the most complicated issues surrounding network integration, troubleshooting, and configuration. Progentís CCIE-qualified professionals work directly with Cisco's internal engineers in identifying anomalies with IOS or NX-OS software and developing workarounds or receiving software updates to fix problems. A Cisco-qualified CCIE can isolate the source of computer network problems stemming from hardware or software.

Progent can provide affordable remote contact with a CCIE specialist so your company has the opportunity to receive high-level help for complicated network problems that are affecting business productivity but are outside the experience of your local IT maintenance organization. Progent's CCIE-Premier support professionals can examine your network via advanced remote connectivity tools in order to perform rapid and low-cost analysis and repair of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide Internet providers, and so their skills are not easily available to smaller organizations. Progent is among the rare service organizations to make CCIEs available to help small and medium sized companies. Also, Progent can provide fast contact with a CCIE by telephone so that you can receive immediate support for urgent network issues that are reducing business efficiency. To find out how to get in touch with a Progent CCIE for immediate help with your network, go to Progent's online network support.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
(707) 303-4400 Santa Rosa Network Support Services


Cisco's extensive selection of both new and vintage connectivity appliances supported by Progent includes ASA Series Firewalls and PIX 500 Series Firewalls, Catalyst FWSM, protected high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network (VPN) solutions. With the resources of one of the largest teams of Cisco-premier CCIE experts of any independent support firm, Progent has priority access to Cisco's engineering support specialists and the advanced training resources to keep at the leading edge of connectivity technology.

To learn more information about Progent's online and on-premises support services for Cisco network technology, select a topic:

Additional Support Expertise Offered by Progent
Progent can also provide a broad selection of consulting expertise in vital practice areas to help companies to convert Cisco networking products into an integrated information solution that provides competitive advantage. A few of the services available from Progent's experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and management, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 support, network security compliance assessment, database administration and database development services, and temporary Chief Information Officer services.

Progent can also help your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based resources and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

By providing a convenient one-stop source for network generalists and application experts, Progent is able to deliver fast, affordable, and comprehensive IT solutions that fit the special requirements of businesses in San Rafael California.



An index of content::

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    Progentís Microsoft certified consultants provide a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP package based, like all Microsoft accounting solutions, on the scalable and popular platform of Windows technology. Dynamics GP provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and integrate, and with its segmented approach you are able to purchase only the functions you currently require, with the option to expand users and increase capabilities when necessary. Progentís Dynamics GP/Great Plains support experts can help you install, configure and administer the current release of Dynamics GP or upgrade smoothly from an earlier version.

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    Medium-size companies can enjoy all the benefits of Microsoft System Center Operations Manager and have fast availability of Progentís Microsoft and Cisco Certified network support professionals. Thanks to Progent's affordably priced IT service packages, mid-size organizations can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and online service. For companies with line-of-business applications who need zero-downtime networking, Progent offers a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide mid-size company networks world-class availability, protection and performance.

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    Progent can assist small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and resources and ensure that you avoid the typical mistakes small companies make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact your business.

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    Windows Enterprise Directory demands extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft Certified engineers are experts in planning, deploying, and troubleshooting sophisticated Enterprise AD projects. Progentís fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual legacy version configuration objects in online AD systems, and repair of unsuccessful configurations of Active Directory and AD-associated programs.

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    Progent's Cisco CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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    Solaris with Windows Engineer

    If your company runs a UNIX, Linux, or Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified security specialists can assist your whole organization in a wide array of security topics such as security administration practices, security architecture and models, access control systems and techniques, applications development security, business processes security, hardware security, communications, network and web security, and disaster recovery preparedness. CISA and CISSP define the basic skills and worldwide standards of knowledge that network security professionals are required to master. These certification offer executive management the assurance that consultants who have earned their CISM or ISSAP qualification have the experience and theory to deliver world-class security support and consulting help.

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    WLAN controller Support and Integration

    Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller products. Progent offers expertise for both hardware-based and software-only wireless controllers and can assist you to decide which version makes sense for your wireless environment. For 802.11ac Wave 2 wireless controllers, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller expertise.

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    Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.

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