Professional Online Service for San Rafael, California Computer Networks from World-class Consultants
Small companies have typically been overlooked by major IT support organizations. Some small businesses permit themselves to become excessively dependent on individual consultants or small support firms who don't have the bandwidth or broad skill sets to react quickly or efficiently to technical crises. Other small businesses resort to mass-market support firms staffed with personnel taught to provide by-the-numbers fixes for common problems but who are missing the experience and versatility to deal with the diversity of environments and lack of standardization typical of small business information networks.

Progent's proven approach to delivering affordable and effective network service to small businesses has made Progent one of the premiere Microsoft-certified network consulting organizations in the country. Progent has delivered online help to small businesses in every state in the U.S. (refer to Progent's client testimonials).

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

For larger companies, Progent can provide co-sourcing and project management support to supplement the skills of your in-house network service group. Co-sourcing can reduce expenses and minimize technical risks for big projects such as software design and development, disaster recover/business continuity planning, network security audits, office consolidations, or software migrations and upgrades.

Progent can in addition offer access to certified consultants to help your company to design and execute a sensible cloud strategy.

Key Technologies Serviced by Progent for San Rafael, California Business Networks
As a Microsoft-certified Partner IT service firm that maintains a large group of Cisco Premier CCIE network experts and Apple certified engineers, Progent provides urgent assistance and affordable remote consulting to San Rafael, CA small businesses for a broad range of computer technologies such as:

Support Delivery Options Available for San Rafael, California Companies
Progent offers a selection of alternatives for providing small companies with affordable computer services for troubleshooting, system architecture, hosting services, and IT administration. Progent's paradigm for providing network support services is built on the Help Desk structure common to big IT groups. Progent's Contact Center Service Mechanism ensures fast support, comprehensive service records, consistent follow-up, and strict expense monitoring across an array of network service delivery alternatives that include remote repairs, onsite help, top-level consulting, as well as server hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers emergency and routine remote support for Windows, Linux, Apple, and Cisco-based systems in the United States and globally. Progent's seasoned service experts can assist customers to troubleshoot and fix network problems without the expense or time loss of travel for onsite support calls. The background of Progent's IT engineers makes it possible to handle the majority of network issues quickly. For the most challenging issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-accessible signup procedure for first-time customers to accommodate emergency situations and Progent bills per minute with zero sign-up fees or minimums, so you pay only for the assistance you receive. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and GIAC-certified security professionals. Learn more information concerning Progent's remote computer support services.

  • Onsite Support
    Progent provides onsite computer support for signed-up clients in major metropolitan areas in the United States. Progent's onsite service technicians can operate in conjunction with Progent's remote service engineers to deliver small and midsize businesses the optimal solution: on-premises service technicians when you require them plus the on-line help of Progent's seasoned team of network consultants, security specialists, and business application developers. The wait time for in-person support calls is usually less than one business day. Progent requires no start-up or retainer fee for registering as a Progent customer for onsite support. Find out more details concerning how and why to register for Progent's onsite computer support.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller businesses an end-to-end solution that handles all facets of online Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount from Progent's normal desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues. For details, see Help Desk Services.

  • Consulting Expertise
    Progent provides small companies budget-friendly access to enterprise-class consultants who can provide help with vital products and technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network design, network security engineering, fault tolerant it system engineering, virtualization strategies, plus integration, programming and support for small business applications such as financials, ERP, management reporting, CRM, and office productivity packages. Progent can help with one-shot projects such as site moves and major software upgrades, longer term initiatives like business information software development and support, database software development and DBA services, and web development, continuing services including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for network health monitoring and network management, or urgent services like data restoration and virus removal.

  • Application Hosting
    Progent can host mission-critical business applications such as Exchange Server and MS SQL in order to provide small and midsize companies with greater levels of reliability, protection, and recoverability than is feasible with the class of in-house data center that is achievable for most small businesses. Since Progent uses the same facilities that support the gear of some of the planet's biggest information technology organizations, Progent can eliminate the cost of building and maintaining the infrastructure required for world-class cooling, power failover, and uninterruptible Internet access. For hosted application servers, Progent can also ensure that patches and revisions stay updated, security and efficiency is continually tracked, and systems are regularly archived and available for full and rapid restoration. Find out more about Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides complete hosting services for all of a small organization's servers in an environment that not only provides the highest degree of dependability and expandability but that is in addition simple for customers to migrate to a different support firm or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting is structured around proven virtualization technologies that allow companies with multi-vendor networks to save dramatically on the expense of capital equipment, infrastructure support, and network management while achieving world-class dependability and an unparalleled level of vendor alternatives. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in one centrally administered service, can handle the mixed- OS and non- standardized networks common with small businesses, and keeps ownership of the licenses in the client's possession so that migrating to a different virtualized host is fast, safe, and affordable. This eliminates becoming a captive to a specific hosting service while still offering all the economies related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers expert online consulting services to help organizations of any size integrate their networks with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that combine local IT assets as well as public cloud services. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's value-priced ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the entire threat progression including protection, identification, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering via leading-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital data, apps and virtual machines that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, optimize and debug their connectivity hardware like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating devices that need important software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of top data security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your Progent consultant so that any looming problems can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core network devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with government and industry security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability. Read more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help assess your organization's ability to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your existing security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient security and backup/recovery environment that meets your business requirements. For details, see The ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the baseline system software and office productivity applications important to the majority of small and mid-size companies and local governments. As a Cisco-authorized partner, Progent also can provide expertise for an ever more sophisticated collection of infrastructure technologies such as firewalls, switches, routers, voice-over-IP solutions, and wireless access. Furthermore, Progent's CISSP-Premier cybersecurity experts, CISM-certified security engineers, CISA-qualified security audit consultants and GIAC-certified information assurance professionals can provide a business-wide perspective on system security and can help with advanced security projects like SIEM solutions to help companies meet industry standards and government requirements for network information protection and incident reporting.

The scope and size of Progent's engineering staff offer a unique set of advantages to customers wishing to maximize the business value of their information network within a reasonable budget. These advantages include:

  • Best Service Methodology
    Progentís staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional experience, at the front lines of IT support, executing a wide variety of technical tasks for a large mix of customers. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support personnel. This means that you get not only expert IT help, but also a consultant with field-tested approaches for solving actual network problems rapidly. Read more concerning Progent's best practices for network consulting.

  • Value Pricing
    Progent's pricing model is to bill for online service and on-site help per minute. As a result, you pay only for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no registration fee and asks no monthly commitment for services delivered during normal working hours. Many support organizations impose large minimum payments or charge in increments of fifteen minutes or longer. Progent's small pricing granularity does away with major bills for quick repairs. Another benefit of by-the-minute pricing is that customers will not be tempted to allow incipient problems to fester until they grow into big ones. Learn more concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of IT Support
    Progent has developed a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small support firms who provide minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service documentation sent by every staff member to every customer. The discipline of documenting and archiving support records results in more efficient support and eliminates a slew of common problems such as when a support client is virtually held hostage to a consultant who refuses to let go of vital service information. Find out more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent has little competition. Small businesses who utilize freelance consultants or who maintain internal support personnel gain when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and efficient. Read more about Progent's knowledge transfer services.

Contact Progent
In case your San Rafael, California business wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.

Fast Online Technical Support
For fast online support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

BlackBerry Wireless Information Technology Consulting Group Chandler Arizona BlackBerry Desktop Manager Security Consultant
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IT Training Remote Support

Progent practices information transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent has few competitors. Small businesses who work with familiar freelance service providers or who employ in-house IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.

CCIE Expert Certified VPN Online Troubleshooting Top Quality Remote Consulting for VPN
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Microsoft MCSE Part Time Job
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Progent is hiring a variety of full-time workers including solutions-driven Microsoft Certified Systems Engineers; system experts with Cisco CCNP or CCIE credentials; and consultants for advanced system architecture with backgrounds in mobile access, wireless networking, high-availability environments, business continuity planning, data protection, and server virtualization. We are also seeking desktop support technicians, off-site troubleshooting specialists, and CISSP or CISA certified security consultants. We are also hiring veteran managers and administrators who can perform effectively in our dynamic, virtual office model. Progent contracts freelance professionals with specialized knowledge and working background in high-demand information technology topics outside Progent's primary service concentration. Progent's Experts Team includes contractors who can provide advice and development support for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular operating systems such as Linux, Macintosh, or Solaris, or offer expert help in technologies like telecommunications, web site design, EDI, web commerce, or dbm programming. Independent contractors premier by us coordinate with our staff consultants to deliver comprehensive IT services for small business networks.

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Exchange 2003 Server Upgrade Network Consultants
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Progent's Microsoft Certified professionals offer world-class consulting for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-site Exchange Server 2007 installations or updates and can supply local personnel to help large companies with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.

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Amazon hybrid cloud solutions Coder
Amazon AWS Machine Image Reporting

Progent offers cost-effective remote consulting to assist businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed support to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.

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Amazon Marketplace Web Service development training Reporting
MCSE Expert Certified Amazon MWS development Contract Development

Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.

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Windows Server 2000 Migration Consulting
Windows 2000 Help and Support

Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows Server 2000 configuration, update, and support services include network planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.

Engineer for Redhat Solaris Outsourcing Milwaukee, Wisconsin
Microsoft Reporting for Office Word for Mac
Office Word 2003 Consultant

Progent's certified Office Word and Office 365 Word consultants offer a broad range of economical remote support services to help your organization to maintain your current Microsoft Word solution or help you to upgrade to a current release of Office Word. Services available from Progent's experts include VBA software development, identifying and resolving compatibility problems between various versions of Office Word, integrating Word with different Microsoft Office apps like Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and remote training tailored for individuals or groups.

Evaluation CISSP Technology Consulting
Exchange 2007 Computer Outsourcing Consultant in Orlando, Orange County Networking Services for Microsoft Exchange Server 2007 in Orlando, FL
Core Routers Integration Services
VPN Routers Remote Technical Support

Cisco has developed a full array of routers including routers designed to deliver the security, performance, and reliability demanded by customers ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to build a reliable foundation for your network and to make it easy to expand as you support new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.

Exchange 2010 Management Professional Remote Support
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Expert Microsoft Certified IT Consultants for Windows 2008 Cluster Worldwide Microsoft Certified Expert Windows 2008 Cluster Server Support Outsourcing
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Fault-tolerant Clustered Servers Technical Support Services

Progent offers Windows 2003 Cluster Server assistance to help your organization utilize fault-tolerant server clusters designed to deliver 24x7 operation. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster Server. By showing you how too build zero-downtime server clustering environments based on Microsoft Windows Server Cluster 2003, Progentís Certified Windows engineers make sure that your non-stop clustered servers are configured to maximize the strategic value of your computer system.

Firewall Cybersecurity Firms Charlotte/Douglas International Airport CLT CISSP Protect
Operations Manager IT Consulting
Professional for System Center MOM

Mid-sized businesses can get all the advantages of System Center Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco Premier network consulting experts. Thanks to Progent's affordably priced network support packages, mid-size businesses can choose a simple co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and online troubleshooting. For companies with mission-critical applications who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer medium-size business networks world-class reliability, protection and productivity.

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Remote continuous network monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can afford a level of protection that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages created to assist your company to detect and fix a an array of network issues before they can hurt your business.

Global Consulting Services Microsoft SharePoint Server 2010 Technical Support
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Exchange 2019 and Outlook Integration Support

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Help Desk IT Consultant Microsoft Network Network Management Services in Sterling Heights Michigan
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ISA 2004 Server Remote Troubleshooting
Microsoft ISA 2004 Server Outsourcing

Progent's Microsoft-certified ISA Server consultants have long experience configuring Microsoft ISA Server-based security solutions for information systems with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

ISA Server 2006 Network Consultant ISA Server 2006 IT Consultant
Engineer for Virtual Windows Application Delivery
Specialist for Citrix Virtual Application Delivery

Progent's Citrix consultants can help your business to design, deploy, manage, and troubleshoot a virtual application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to administer and support a remote datacenter that features high uptime, advanced security, and rapid recovery.

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Progentís computer outsourcing support offerings for small companies feature designing Server 2003, .NET, and BackOffice environments, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person repair, fixing stubborn IT problems, and creating a comprehensive security strategy. Progent can help you maximize system reliability and throughput with zero-downtime configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for major upgrades and can assist with requirements definition, product identification, BOM development, vendor qualification, procurement logistics, and complete documentation. Progentís computer outsourcing service also features training for office productivity products such as Microsoft Office XP.

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Remote Consulting for CIO

Progent can supply small companies with an information management expert who can act as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy sensible technology to improve business operations so they match more closely with your business objectives. Your company can develop and implement a well conceived information technology strategy without absorbing the expense of a full-time Chief Information Officer.

Microsoft Network Configure Jackson Mississippi Small Business IT Consulting Companies
Microsoft Operations Manager Technical Support Services Microsoft System Center MOM Professionals
Microsoft SQL 2008 Small Business IT Consultants IT Manager for Microsoft SQL Server 2016 in Birmingham, Jefferson County
ProSight infrastructure documentation management Engineer
domain management Engineers

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.

Microsoft SQL 2014 Network Consultant Microsoft SQL Server Computer Service Companies
Microsoft SharePoint 2013 Technical Support Services Microsoft SharePoint Server 2010 Specialist
Microsoft System Center Operations Manager Support and Help Remote Monitoring and Reporting IT Consultant
Microsoft, Cisco and Security Certified Experts Hartford, Bridgeport, CT Computer Support Company Outsourcing Services for Connecticut
Consultancy for Citrix Virtual Server
Citrix Virtualization Specialists

Progent's Citrix-certified consultants can help your company to evaluate the business benefits of XenServer and additional Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing XenServer environment and show you how to optimize resource utilization, responsiveness, protection, uptime, and recoverability.

NetApp SAN Fabric Specialist NetApp MetroCluster Disk Pools Engineers
Remote Desktop Connection Client for Mac Onsite Technical Support
Technical Consultant for VirtualPC for macOS

For businesses that have a mix of Apple Mac and Windows computers, there exist two basic solutions for running Microsoft Windows-only applications on an Apple Mac: remote access to an actual Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a networked Microsoft Windows-powered computer to run Windows applications and share system resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac system so you can use Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can help your business to maintain these products for using Windows software on your Apple Macs and can in addition help your organization to evaluate and install third-party products for Microsoft Windows PC emulation.

Network Support Consulting for Tacoma, WA Tacoma, WA Management
Network Support Technician for Microsoft Windows Little Rock, AK Small Office Computer Consultants
Microsoft MRP Technical Consultant
ERP, MRP, Accounting System Developer Firms

Progent's application experts can provide advanced consulting, software programming, deployment assistance, and online training for leading business applications covering key areas including ERP and MRP, general accounting, management analytics, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting support remotely, Progent can assist small businesses anywhere in the U.S. to save the time and fees related to travel and on-site visits without sacrificing the effectiveness of consulting support.

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On-site IT Support for Microsoft SQL Server 2016 Plano - Addison IT Consulting for Microsoft SQL Server 2017
Outsourcing for SharePoint InfoPath Forms Services Support and Setup for SharePoint Server 2010
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San Rafael Cisco CCIE Configuration Services Cisco IT Consulting Services
Android and Exchange integration Computer Consulting
Android Remote Desktop Connection Support and Setup

Progent's veteran team of IT consultants and subject matter experts have years of background providing online and on-premises support for businesses of all sizes who want to integrate Android phones into their IT systems so that mobile clients can work together while on the go. Progent has the range of know-how to resolve technical issues that involve multiple vendors and that represent a mix of legacy and up-to-date information technology. Progent provides budget-friendly online technical support to help you with any facet of planning, deploying, managing and maintaining your BYOD solution. Progent can deliver occasional support to help you to handle especially challenging technical problems, or Progent can provide comprehensive project management services to help you finish strategic network initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one training to help you manage and use Android phones and tablets to maximize their business value.

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Microsoft Consulting Best Practices Information Technology Outsourcing Group
On Site service for Microsoft Consulting Best Practices

Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional background, in the trenches of IT service, executing a wide range of technical projects for an extensive array of businesses. Every Progent support professional shares a refined set of individual best practices that are combined into company-wide leading practices training that Progent teaches its support staff. This means that you get not just world-class IT skills, but also a consultant with field-tested methods for using technical knowledge to solve real-world network problems efficiently.

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Slackware Linux, Solaris, UNIX Integration CentOS Linux, Sun Solaris, UNIX Support Outsourcing
Small Office Network Consulting Services Augusta-Richmond County, Georgia Small Office Network Consulting Services
Spokane Washington Exchange 2003 Server Technical Support Organization Microsoft Exchange 2016 IT Consultants Spokane Inland Northwest
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System Center DPM 2010 Support Specialists for Data Protection Manager Backup and Restore
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Top Cisco and Microsoft Certified Washington, DC Server Troubleshoot Expert Nationwide Washington, DC Integration Specialists
Uniondale, NJ Setup Consultancy Services Technology Consultant for Uniondale, NJ
Web Parts Development Firm Programming for Website
Dynamics GP Development Consulting
Dynamics GP Custom Software On-site Support

Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to create custom line-of-business programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to create reports that allow you to track your business more effectively, turning raw data into valuable understanding of your business.

Windows 8.1 Wireless Computer Consultants Microsoft Windows 8.1 Remote Desktop Technology Consultant
Technology Professional for IT Support Outsourcing
Network Support Outsourcing Consult

Progent is structured to deliver comprehensive online consulting for all technologies associated with small business IT systems and offers a variety of strategic, on-demand support services including a temporary Chief Information Officer to provide advanced planning and budgeting capability, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management for major initiatives such as office moves orOS migrations, Cisco-certified consultants for building and maintaining fast and reliable infrastructure, certified security specialists to ensure data safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to write, enhance, or troubleshoot mission-critical application programs.

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