Expanding your remote workforce can have a significant impact on IT infrastructure, security, and corporate workflows. Progent has two decades of background helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your San Rafael organization to select the right tools and follow best practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns top business value. Progent offers services that go from as-needed guidance for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help San Rafael, California companies to with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and streamlined management.

Security for Teleworkers
Telecommuters often use their own computing devices and work in an unsecured space. This worsens their vulnerability to cyber threats and requires judicious use of security appliances, remote security monitoring, and the enforcement of policies based on leading practices. Progent's veteran roster of certified cybersecurity professionals can assist you to plan, deploy and administer a modern security environment that safeguards sensitive information in networks that include at-home workers.

  • Firewalls enable you to create a network environment that can be securely utilized by local users and by at-home workers, mobile workers, vendors, clients, and other stakeholders. Next-generation firewall devices permit you to configure and control appropriate permissions to various classes of users and to scale your IT network and adjust your security profile as your company evolves and as cyber threats become more sophisticated. Progent supports both current and legacy firewall appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration expertise, visit firewall integration and support services.
  • Online Endpoint Security Monitoring makes it easy to track the various computers used by remote workers and either block or identify and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each secured endpoint, watching all activity and using advanced machine learning and full execution context to detect new threats on arrival. When an attack is discovered, ProSight ASM immediately isolates the impacted device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain secure even when they are offline. For details about ProSight ASM, see remote endpoint monitoring for an at-home workforce.
  • Security Audits can evaluate the vulnerability of your network to all classes of outside and local security attacks for a network that includes remote workers. Progent can run remote, automated cybersecurity inventory software for quickly and affordably uncovering a wide variety of security gaps that can be surfaced over the Internet. Progent's security audit consulting services, which can be managed by data security professionals with top certifications including CISM, CISSP, and GIAC, can assist your business to evaluate your processes and governance policies and assess your network infrastructure to enable you to design the highest level of protection for your an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your San Rafael, California company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

  • 24 Hour Microsoft Dynamics GP-Software Vender near me in San Rafael - SQL Server Development San Rafael Microsoft Dynamics GP Reseller in San Rafael - Installation Consultants
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    Progent's Meraki Wi-Fi AP consultants offer online and onsite support services to help organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless networks for environments that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical access, performance, security, ease of management and availability for wired and Wi-Fi users regardless of their location or computing device.

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    Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some independent consultants or small support firms who offer scant documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support reports sent by each consultant to every customer. The practice of detailing and archiving support records allows more effective support and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

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  • Small-Medium Business System Consultants
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    Progent offers network support for medium size businesses who have 100 to 250 network users. The mid-size business or office has typically been an underserved part of the market for IT consulting expertise. The overhead and support delivery practices of large outside service firms make them excessively costly for the ordinary small business or small medium business (SMB), which usually relies on a modest IT budget with which to support an IT system whose complexity and capability are frequently comparable to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network technology and 24x7 server monitoring, significantly lowers the IT maintenance expenses of a small-medium business while offering the small organization with big-company support from certified, IT experts with background in a broad array of midsized business network solutions. If your medium size company or small business is searching for levels of network help appropriate by a mid-size organization without paying big-company costs, contact Progent.

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  • client credential management Consultancy
    ProSight IT asset documentation management Consult

    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of the time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it.

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    Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered services. Unlike many independent consultants or small service firms who provide minimal documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service documentation transmitted by every staff member to every client. The practice of detailing and organizing service records results in more effective support and eliminates a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

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  • Professionals Dynamics GP Development
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  • macOS Configuration Consultants
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