UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Technical Support for
San Rafael Small Business IT Networks
For small and midsize companies located in San Rafael or anywhere in the state of California, Progent offers help for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX and Microsoft Windows platforms. Progent has delivered online support to businesses in all 50 states in the U.S. (See Progent's client recommendations). Progent also can furnish the expertise of Cisco CCIE-certified network specialists for challenging infrastructure problems, as well as the assistance of CISSP and CISM-accredited security engineers to help with high-level security design and disaster recovery preparedness.
Progent's remote support services offer exceptional leverage because they are equipped with the practical background and the advanced technology to resolve the majority of network problems quickly. Efficient support lowers immediate costs because service calls accumulate a smaller number of billable consulting minutes. Online support also eliminates the cost of sending a consultant to your site. Your company saves additionally with incidental costs by reducing or eliminating network downtime and related costs resulting from business disruption, upset customers and vendors, idle workers, and de-focused management.
Progent's pricing policy for online support is designed to maximize the impact of your network support investment. Progent bills on a per-minute basis for phone consulting, so you are billed only for the services that you receive. In contrast to many remote service organizations, Progent imposes no startup surcharge or minimum fees. Progent's per-minute granularity and clean policy for billing save you from situations where fast solutions somehow end up as large tabs. Progent's penchant for solving technical issues quickly translates into your business spending less money.
Progent's Remote Service Technologies
Over the years, Progent has refined an array of optimized technologies and field-tested methodologies that promote the highest level of effectiveness for online engineering help and troubleshooting for small company computer systems. Progent offers safe VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN access allows the engineers of Progent's Technical Response Center to connect to your company's system without breaching network security.
Progent's sophisticated customer support database system keeps comprehensive documentation describing all support that Progent's clients have been provided. Progent's authorized engineers have the benefit of the details of assistance rendered to each Progent customer by any engineer. This database of anomalies and repairs is stored as a conveniently accessible internal database that permits Progent's online technical experts to share their knowledge company-wide to make sure that the quality of Progent's support grows daily. Progent's advanced certifications and working relationships with important technology companies such as Cisco and Microsoft make available additional massive technical knowledge bases and allow quick response from manufacturers' in-house engineering staff so Progent's remote service specialists are able to arrive at optimal resolutions quickly.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Assistance from Progent
To access Progent's remote services in San Rafael or anywhere in California or to learn additional information about Progent's online support programs, call Progent at
Remote Technical Services Available from Progent
Progent's online technical service engineers possess credentials in an extensive set of disciplines. This broad range of IT skills enables Progent's consultants to manage practically any emergency that may occur in a small company network. Credentials earned by Progent engineers in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.
To provide assistance to companies with mixed-operating system environments, Progent also provides the services of engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.
Online support services Offered by Progent to small businesses in San Rafael and throughout the state of California include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote consulting services address a broad array of computer technology including network infrastructure, email systems, network and process security, UNIX/Linux and Windows integration, virtual server technologies for server hardware economization and simplified management, and migration from legacy systems to the latest Microsoft Windows or Linux environments. Progent's team-oriented methodology for solving technical issues promotes quick escalation, when required, to engineers with task-relevant expertise to handle challenging situations. This expedites solutions of urgent problems, minimizes network downtime, and cuts service expense.Progent's UNIX/Linux support engineers can provide urgent phone-based assistance for diagnosing anomalies within UNIX/Linux systems based on popular variants of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the premier recognition for network infrastructure professionals, and certifies a person's technical knowledge at the expert level. Cisco CCIEs know how to deal with even the most complex challenges encountered in network infrastructure planning, deployment, maintenance, protection, and problem solving. Cisco qualified CCIEs work closely with Cisco's internal product support engineers in isolating anomalies with IOS network administration utilities and coming up with alternate approaches or identifying software patches. CCIEs offer exceptional value because their depth of experience allows them to find solutions for even the most difficult problems quickly. In typical cases, less qualified engineers can wrestle for many hours or even days with identical tasks that a Cisco-qualified CCIE can dispose of in minutes.
Few consulting organizations make Cisco-qualified CCIEs accessible to help small and mid-size companies. Progent can provide quick telephone access to a Cisco CCIE so your company can get immediate help for serious network infrastructure issues that are impacting business efficiency but are not within the comfort zone of your regular computer support group or consultant. Progent's CCIE engineers can interface to your environment by means of sophisticated remote support technology to perform fast, safe, and affordable diagnosis and remediation.
Progent's Cisco-qualified CCIEs can provide expertise in the complete line of Cisco's industry-leading family of networking appliances such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, plus Virtual Private Network (VPN) solutions.
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Certified MS Windows Experts
Progent's Microsoft-premier remote service professionals can provide computer problem solving and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the assistance of consulting professionals who can assist you with a wide range of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint 2019 planning and deployment,
Skype for Business Server planning and deployment consulting, Lync Server 2013 integration and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server and Server Online training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also can deliver a full array of online desktop consulting and support services including Windows 7 migration, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and automating desktop configuration.
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CISSP, ISSAP, and CISM Premier System Security Engineers
Progent's certified CISSP and ISSAP security consultants can provide a range of system protection services to improve the immunity of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against assaults or assist your business to recuperate rapidly after a damaging penetration. Security consulting services offered by Progent cover thorough security evaluation using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; fast recovery from malicious attacks; installing firewalls; building secure mechanisms for remote and mobile connectivity; protecting your messaging infrastructure from spam and DHA attacks; and managing round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote consulting to help organizations of any size connect their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage hybrid environments that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that seamlessly combine physical resources along with cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of background providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent can provide the skills of seasoned online consulting professionals for special projects that small businesses frequently need. Billing rates for longer-term development or consulting tasks are determined according to the level of expertise of the consultants involved. Progent's background in these special fields of computer technology allows clients to execute critical initiatives within budget and on time. Progent's special remote consulting services include:
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Call Center Expertise
Progent's Call Center programs for small and midsize companies with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Call Center support services are well suited for smaller organizations who lack the money or time to create an internal Help Desk but who need fast access to an effective Help Desk with proficient telephone support plus the technical depth to escalate complex tasks to advanced consultants.Progent’s Co-managed Help Desk services allow your business to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the leading professional services automation platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Help Desk consulting expertise can assist you in establishing an efficient new Help Desk or revamping your current one, selecting or enhancing Help Desk Call Center software products to handle the unique requirements of your company, or providing occasional phone support staff to reinforce your in-house Help Desk Call Center resources during unusually busy events like software migrations, mass updates, or installing new applications.
Progent's Help Desk Call Center staff of experienced network consultants provides your customers in San Rafael or anywhere in the state of California fast contact with a reliable network service group with years of experience offering telephone-based help and online repair service for IT systems based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk recognition as a solid enabler of company efficiency, and Progent's aim is to resolve and not merely record technical issues.
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Business Applications Services: Education, Custom Programming, and Problem Solving
Progent's Applications Consulting staff offers online professional engineering support and education in key business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for Microsoft applications including CRM, Office Project, Microsoft Word, and Office Excel. To find out additional information about Progent's expertise, programming, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.Progent's Mac experts can support the artistic aspect of Apple Mac computing by providing phone-based consulting support and training in graphics, audio, and video. Progent's support professionals can provide expertise in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with specific projects like capturing or digitizing audio/video or putting together an audio/video production facility.
Online Network Monitoring Services
Progent offers businesses in San Rafael, or anywhere in the state of California, online computer system monitoring support centered around MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent for your environment so that your computer maintenance is proactive and automated. By spotting potential issues before they cause crashes, remote monitoring can avoid inconvenient and costly information system failures. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows environments, or networks powered by multiple platforms.
To contact Progent about emergency phone-based assistance with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Nationwide Phone-Based Support, phone
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 700 Webster Street Fairfield, CA 94533 |
707-819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 |
707-772-1334 | Petaluma Network Support Services |
| San Rafael | 700 Larkspur Landing Cir Larkspur, CA 94939 |
415-526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 |
707-303-4400 | Santa Rosa Network Support Services |
An index of content::
Consult Fault Tolerant Collocation
Fault Tolerant Collocation Consultant Services
Progent's Data Center consultants can show you how to find high availability data centers that match the particular needs of your business. High availability off-site data centers are particularly appealing to small companies because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center with even a basic degree of fault tolerance is financially prohibitive for the majority of small companies. Progent can show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by offering a full array of engineering and support services.
System Center 2016 Configuration Manager Technical Support
System Center 2016 and Hyper-V Integration Troubleshooting
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and fixing SCOM solutions and can provide companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Operations Manager Professional
Remote Monitoring and Reporting Professionals
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer companies of all sizes expert online or onsite consulting services for SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
Small Business Network Consulting Firm
Small Office Computer Network Consultants
Progent provide businesses of all sizes enterprise-class IT remote or onsite consulting services for networks based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security consulting for businesses ranging from the small office to the worldwide enterprise.
Technology Consulting Exchange Server 2016 Migration Planning
Microsoft Exchange Server 2016 Upgrade Consultant
Progent can help your business in all phases of your migration to Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
SharePoint 2013 Office Web Apps Server Support Services
Computer Consulting Microsoft SharePoint Server 2013
Progent has been providing SharePoint consulting services since the initial product was published over a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine if an on-premises, online or hybrid deployment is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management services or can assist in individual jobs associated with your SharePoint 2013 deployment.
Top Windows Server 2012R2 upgrade Engineer
Windows Server 2012R2 Live Migration Configuration
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, develop an enterprise-wide security strategy, automate IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Dynamics GP Remote Troubleshooting
Microsoft Dynamics GP Computer Consultant
Key features of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you buy just the components you need, a standardized architecture built on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting services that allow you to track all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to corporate data, the ability to process information from virtually any db software or desktop application into Microsoft Dynamics GP, and an open design that makes it possible to develop specialized applications. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP, and can provide expert GP support professionals to help you convert the advanced features of Microsoft Dynamics GP accounting into a high-value business solution.
Computer Security Specialist Juniper J Series Router
Security Team Juniper J6350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Dynamics GP Great Plains Accounting Setup and Support
24x7 Dynamics GP/Great Plains Professional
Progent’s Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and corporate management tool based, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting products in the Dynamics GP/Great Plains family, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP/Great Plains is easy to install and integrate, and with its modular approach you can license only the functions you currently require, with the option to add users and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can help you install, configure and administer Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP.
CCIE Certified wireless LAN controller Network Consultant
Wave 2 Wi-Fi controller Technical Support Services
Progent can help you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller technology. Progent can provide support for both physical and software-only wireless controllers and can help you to determine which version makes sense for your Wi-Fi environment. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller consulting.
Consultant Cost Onsite Technical Support
Top Quality Consulting Hourly Rate Small Office Computer Consultant
Progent's pricing model is to bill for phone service and in-person help by the minute. Consequently, you are invoiced just for received support. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in areas where Progent provides in-person support, Progent does not bill for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no startup charge and asks no monthly commitment for support services delivered during regular working hours. Many service firms impose large minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates big bills for quick fixes so you won't be tempted to permit simple problems to fester.
24-7 Meraki Support Outsourcing
Wi-Fi IP phone integration IT Services
Progent's Cisco-certified wireless integration consultants can assist you to deploy, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Windows Server 2019 Cluster Operating System Rolling Upgrade Integration Support
Windows Server 2019 LEDBAT Technical Consultant
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Top SPS 2010 Support and Integration
SPS Support
Progent's Microsoft-certified consultants can show you how to evaluate the business justification for deploying Microsoft SharePoint 2007, advise you on the most sensible version of SharePoint Server for your circumstances, offer configuration and integration services, help you to install MS SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and customized application programs to operate with Microsoft SharePoint 2007, develop a company-wide security strategy that includes portal solutions, and provide maintenance and Help Desk support.
24/7 Data Backup Security Organizations
Security Planning Security Services
For smaller companies, network security and compliance can be excessively complicated to master yet too risky to overlook. The largest biggest enterprises have been breached, and the leading cloud services have occasionally been taken down. It looks like there's nowhere to hide. Progent has made it economical for smaller businesses to carry out critical IT security projects effectively by providing the advantage of billable time to the closest minute with no minimum charge for online help. This means you can have the help of a seasoned information consultant to provide precisely the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any level of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a complete security strategy.
Consultancy Network Health Evaluation
ProSight Remote Network Monitoring Specialists
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and safer AD environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with data security regulations, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and higher availability.
ProSight Data Protection Services Consultant Services
Urgent ProSight DPS Backup and Recovery Services Professional
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and allows rapid recovery of vital files, applications and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information.
SCCM and Windows 10 IT Consultants
SCCM Boundary Groups IT Services
System Center Configuration Manager automates application and device provisioning and updating, centralizes security and compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a single control mechanism for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help your organization with any facet of designing, installing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.
Outsourced Programming Microsoft Dynamics
Immediate Dynamics GP Software Development Support Services
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom mission-critical applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that let you analyze your business more effectively, transforming uncooked information into useful understanding of your business.
Programmer Custom Access
Microsoft Certified Expert Dynamics Engineer
For custom application development, Progent can supply programming experts to produce business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Microsoft Azure Active Directory Reporting
Azure and Dynamics GP Contract Programming Firm
Progent can assist businesses of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower equipment investments. Azure offers a wealth of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
Support and Integration Cisco ASA Firepower
Cisco Firepower AMP IT Consultant
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer unified management of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
OS X Online Engineer
OS X Onsite Technical Support
Progent provides nationwide online phone support and troubleshooting services for companies who run macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows products. Progent's consultants offer macOS and OS X clients a variety of services such as desktop assistance, upgrading to the latest version of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist you with iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote technical support provides optimum return for your IT dollar by extending client efficiency and limiting the time charged for network repair services. Advanced remote access tools and experienced technicians and engineers allow Progent to handle the majority of network issues without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security professionals to assist you with the most difficult system problems.
Outsourcing Network Help Specialists
Full Service Outsourcing Professional
Progent can deliver in-depth remote support for all major technologies common to today’s small business information systems and offers an array of vital, as-needed support services including a part-time Chief Information Officer to offer senior-level planning and negotiating skills, a Call Center for help desk services, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for major initiatives like office moves oroperating system upgrades, Cisco-certified consultants for building and maintaining fast and reliable network infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to create, enhance, or troubleshoot business applications.
Consulting ISA Server
Top ISA 2004 Firewall IT Consulting
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security designs for IT networks with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size company design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your productivity.
Exchange 2007 IT Services
Online Support Microsoft Exchange
Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.
Cisco Certified Network Associate (CCNA) Outsourcing Technical Support
SSCP Network Recovery
Progent offers customers the services of consultants who have been awarded some of the computer industry's most prized certifications. Progent thinks that customers deserve to know that their IT service consultants have formal training plus extensive real-world backgrounds so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is offered to non-certified service providers, allowing Progent to offer clients a higher level of computer service. In other cases, recognized credentials such as CISM or CISSP for IT security can aid enterprise customers to show compliance with regulatory requirements by using the services of accredited industry professionals.
Online Troubleshooting Jabber and Cisco TelePresence Server
Help and Support Jabber and Office 365
Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist organizations of all sizes to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for all the technologies that make up building an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other components of a cohesive collaboration solution.
Network Consultants Support for IT Service Providers
IT Services for Network Service Providers Integration
Progent's Support for IT Service Firms lets you use Progent's information technology experts while retaining your own service brand as a seamless extension of your network services staff.
Technical Consultant Microsoft
Microsoft Office 2003 Consultancy Firm
Progent’s IT outsourcing services provide economical computer support for small companies. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or developing a web-based business solution, outsourcing your IT engineering services can contain costs and minimize risks, permitting IT service expenses to increase in a more moderate and manageable fashion than is possible by assembling a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust network architecture for your critical applications based on Windows including Office XP, Office 2003, and Office 2000.
Email Virus Signature Consultant Services
Email Bayesian Analysis Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
WLAN controller Consulting
wireless controller Support and Setup
Progent can assist you to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
CCIE Expert Certified ASA 5500 IT Consultant
Emergency CCDP Certified ASA 5540 Firewall Consultants
Progent's Cisco CCIE-certified networking experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Information Transfer Information Technology Consulting
IT Training Help and Support
Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent is able to concentrate on offering high-value skills where Progent faces little competition. Small businesses who utilize trusted independent service providers or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more reliable, protected, and efficient.
SQL Server Cluster Support and Setup
High Availability Networks Remote Support
Progent’s high availability network consultants provide reliability support, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, high-availability Internet architecture design, 24x7 data center consulting, and other 24x7 operations services to help your small business create a 24x7 network for mission-critical applications. Progent possesses the experience to develop affordable, high-availability systems by utilizing the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can help you build a high-availability mutli-site network with a completely redundant Internet connection and efficient system load balancing.
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