UNIX and Linux Online Technical Support for
San Rafael Small Office IT Networks
For small companies located in San Rafael California, Progent offers support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX-family systems and Windows technology. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers for complex infrastructure issues, plus the assistance of CISA and CISM-accredited security consultants to handle advanced security design and business continuity preparedness.
Progent's remote support services offer exceptional value because they are equipped with the practical background and the advanced technology to resolve the majority of information system problems rapidly. Efficient support lowers immediate costs since solutions accumulate a smaller number of chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your office. Your organization saves additionally with indirect expenses by minimizing or avoiding system outages and related losses due to business discontinuity, disgruntled clients, idle workers, and de-focused management.
Progent's billing policy for remote support is designed to maximize the impact of your IT service dollar. Progent bills on a per-minute basis for phone assistance, so you pay just for the services that you receive. In contrast to typical remote support organizations, Progent requires no startup fee or minimum payments. Progent's per-minute granularity and simple policy for billing avoid scenarios where speedy. minor repairs manage to turn into substantial invoices. Progent's skill at dealing with technical issues quickly translates into your company conserving cash.
Progent's Online Technical Support Tools
Over the years, Progent has fine tuned an arsenal of customized technologies and field-proven processes which ensure the maximum level of effectiveness for online consulting and repair for small business computer systems. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN technology permits the staff of Progent's online support team to access your company's computer system without breaching system security.
Progent's proprietary customer support database application stores comprehensive records describing all service that Progent's clients have been provided. Progent's team service personnel have the benefit of the history of assistance rendered to each Progent client by any Progent engineer. This database of problems and responses is stored as an easily accessible support database that enables Progent's online support professionals to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support services grows over time. Progent's high-level accreditations and working relationships with key industry leaders such as Cisco and Microsoft make available additional extensive technical support knowledge bases and permit fast response from vendors' in-house engineering staff with the result that Progent's remote consulting specialists can determine the best solutions in the least time.
Start Receiving Remote UNIX/Linux, Solaris, or macOS and OS X Network Help from Progent
To get started with Progent's phone services in San Rafael California or to learn additional information about Progent's phone support programs, contact Progent at
Remote Support Services Available from Progent
Progent's remote technical service professionals offer advanced credentials in an extensive array of products and technologies. This wide range of technical skills enables Progent's consultants to tackle practically any emergency likely to take place in a small or midsize company network. Credentials held by Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, and Design Associate.
To support businesses with multi-OS environments, Progent also provides the skills of consultants with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and CISSP-ISSAP consultants.
Phone-based services available from Progent to customers in San Rafael include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online consulting services address a broad range of computer technology such as network architecture, messaging systems, system and process security, UNIX/Linux and Windows coexistence, virtual server products for server consolidation and simplified administration, and migration from legacy systems to the latest MS Windows or Linux-based environments. Progent's group-based approach to solving technical issues promotes fast escalation, if necessary, to consultants with task-relevant expertise to tackle challenging scenarios. This expedites solutions of critical problems, minimizes lost productivity, and lowers service expense.Progent's UNIX/Linux consultants can provide emergency phone-based help for troubleshooting problems affecting UNIX, Linux, or Solaris networks based on leading variants of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the premier accreditation for network professionals, and indicates an individual's network technology skills at the master level. Cisco qualified CCIEs know how to deal with the most stubborn issues surrounding network infrastructure planning, integration, maintenance, security, and problem solving. Cisco qualified CCIEs operate on a privileged basis with Cisco's in-house support staff in isolating problems with Cisco IOS Software network administration utilities and coming up with alternate approaches or locating program updates. Cisco qualified CCIEs offer excellent value since their depth of expertise allows them to fix the most difficult problems rapidly. In common cases, less qualified consultants can struggle for many hours or days with the same problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few support providers make CCIEs available to assist small and medium sized businesses. Progent can provide quick telephone contact with a Cisco CCIE so your company can get timely assistance for serious network issues that are crippling worker efficiency but are not within the scope of your local network support personnel. Progent's CCIE consultants can tie into your network via state-of-the-art on-line troubleshooting technology to provide quick, secure, and economical analysis and repair.
Progent's CCIEs can provide assistance with the complete line of Cisco's top-selling family of infrastructure appliances including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, VoIP systems, Catalyst Series switches, as well as Virtual Private Network products.
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Authorized Microsoft Windows Support
Progent's Microsoft-certified remote service experts can deliver network problem solving and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of support engineers who can assist your company with a wide variety of platform support including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting,
Exchange 2010 management,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint Server 2019 design and deployment, Microsoft Teams migration expertise, Skype for Business planning and deployment support, Microsoft Lync Server 2013 integration and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server training,
Small Business Server consulting, and
Windows Essentials cloud integration.
Progent also can deliver a broad range of remote PC desktop support including Windows 7 migration, preparing for to 64-bit workstation software, integrating Office 2010, and streamlining PC desktop image creation.
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CISM and CISSP Certified Network Security Specialists
Progent's certified CISSP, ISSAP, and CISM network security engineers can provide a range of security services to enhance the protection of your UNIX, Linux, Solaris, Apple Mac or Windows environment against assaults or assist your company to recover rapidly after a damaging breach. Security solutions available from Progent cover thorough network security analysis using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; fast recuperation from malicious assaults; configuring firewalls; establishing safe mechanisms for off-site and mobile connectivity; defending your email system from spam and directory harvest attacks; and managing round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert online support services to help companies of any size connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that combine physical resources as well as public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration consulting. Progent has more than two decades of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent can provide the services of world-class online consulting professionals for contract projects that small companies often request. Progent's charges for longer-term consulting tasks are determined based on the level of expertise of the engineers involved. Progent's experience with these special fields of computer technology allows customers to execute critical projects economically and on schedule. Progent's special remote consulting services include:
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Help Desk Services
Progent's Help Desk support programs for small and midsize organizations with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are ideal for small organizations who lack the resources to support an internal Help Desk Call Center but who need quick access to an effective Help Desk Call Center with professional telephone support as well as the available expertise to escalate the most challenging tasks to high-level consultants.Progent’s Help Desk Co-management services allow your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the leading PSA platform for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Help Desk consulting expertise can assist you in creating an efficient new Call Center or enhancing your current one, evaluating or customizing Call Center software products to meet the unique demands of your business, or providing occasional phone support staff to reinforce your internal Help Desk resources during demanding situations like software transitions, major upgrades, or rolling out new applications.
Progent's Call Center staff of seasoned information technology professionals offers your workers in San Rafael California rapid contact with an effective network service group with years of background offering phone support and remote troubleshooting for networks based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk Call Center perception as a solid driver of business success, and Progent's target is to fix instead of merely document technical problems.
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Business Applications Services: Education, Custom Development, and Integration
Progent's Applications Consulting Team can supply online advanced consulting expertise and education in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting expertise, customization, and training for popular Microsoft business applications including Microsoft CRM, MS Project, Microsoft Word, and Microsoft Office Excel. To find out more information about Progent's expertise, customization, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.Progent's Apple Mac professionals can promote the imaginative facets of Apple Mac environments by delivering remote help support and education in imaging, sound, and video. Progent's support professionals offer expertise in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with special procedures like scanning or digitizing audio or video or putting together an audio/video post production facility.
Remote Network Monitoring Services
Progent offers companies in San Rafael California online computer system monitoring support powered by Microsoft Operations Manager network monitoring, adapted by Progent to accommodate your business so that your network support is proactive and automated. By detecting possible trouble spots before they cause full-scale emergencies, system monitoring can ward off inconvenient and costly service breakdowns. Progent can also use network monitoring products such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or systems that support a mix of OS platforms.
To contact Progent about emergency phone-based support with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Urgent Online Support, telephone
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
An index of content::
Extended Help Desk On-site Support
Microsoft Certified Expert Helpdesk Sharing Network Engineer
Progent's Standard Help Desk Services offer a complete solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Locky ransomware recovery Specialist
Open Now Consultant ransomware rebuild
Progent's proven ransomware recovery consultants can help you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Design Firms Microsoft Azure VPN configuration
Microsoft Certified Specialists Microsoft Azure hybrid cloud integration
Progent can help small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment investments. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common errors small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Palo Alto Networks FireWalls Testing
Palo Alto Networks PA-3200 Series Firewalls Security Firms
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a next-generation security ecosystem that extends across your on-premises and cloud assets and protects any user anywhere with any device.
Antivirus Consulting
Emergency Anti-Spam Support and Help
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by offering constantly improved spam and virus blocking, policy administration, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outgoing email testing to help you troubleshoot your e-mail system and define and enforce corporate security policy.
Juniper SSG Series Gateway Security Evaluation
24 Hour Juniper SSG Series Router Protect
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Small Business Network Support Microsoft Office
Microsoft Office Consolidate
Progent's pricing policy is to bill for remote support and on-site help per minute. Consequently, you are charged only for received support. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no initialization charge and requires no monthly commitment for support services provided during regular working hours. Many support organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates large bills for fast solutions so you won't be forced to allow simple problems to stay unaddressed.
OS X Online Consultants
After Hours OS X Technical Support Consulting Services
Progent provides nationwide online help and troubleshooting services for companies who operate Apple Mac networks or whose information systems include a combination of Mac with Microsoft Windows products. Progent's experts offer Apple macOS and OS X clients a range of services such as desktop support, upgrading to the current version of Mac OS X from earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or moving to Apple's iCloud services. Online IT help provides maximum leverage for your IT budget by extending user productivity and shortening the hours charged for computer repair services. Sophisticated remote support technology and skilled service specialists and consultants combine to enable Progent to handle the majority of network problems without wasting time and expense by going to your location. In most of situations your IT problems can be dealt with by telephone or through a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM certified security specialists to help with the most challenging system issues.
Top Help Desk Process Support and Setup
Help Desk Call Center Online Support Services
The Helpdesk service delivery model adopted by Progent gives small organizations an dependable option to dependence on independent consultants by offering broad technical knowledge accessible to numerous engineering teams, optional round-the-clock access to urgent assistance, escalation capability to top-level experts for solving the most complex problems, support consistency and reliability, prompt follow-up enforced by veteran support administrators, a choice of convenient ways for initiating support tasks, plus excellent process visibility made possible by ticket tracking and accessible through a web-based portal.
Best Technology Professional ProSight Email Virus Filtering
ProSight Email Security Consulting
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Windows Server 2019 Hyper-V Remote Support
Windows Server 2019 Hybrid Integration Integration
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Biggest Network Security Assessment Engineer
Network Security Evaluation Consult
Progent offers several network security service bundles intended to deliver larger enterprises an objective and thorough security evaluation from a team of certified security consultants. All Progent's security evaluation bundles feature a suite of procedures including network scans from inside and from beyond the company firewall, expert analysis of scanned data by accredited security consultants, creation of a paper documenting the results, plus a live high-level executive outbrief and an extensive interactive review for internal network engineers.
Computer Engineer 802.11ac Wi-Fi Network
Largest Wireless LAN Network Consultants
Progent can help you plan, configure, manage, monitor, and repair a viable Wi-Fi network infrastructure, recommend appropriate components, and configure access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you build a complete 802.11x system security strategy that is well integrated with the security plan for your overall corporate network.
Dynamics GP Software Development Technical Support
Dynamics GP Customization Consultant
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you create reports that let you analyze your business more effectively, turning raw data into useful insights into your business.
24-Hour Wireless Security Inventory Engineer
Network Security Scan Consultancy
Progent has put together two low-cost service packages designed to enable small businesses to receive a professional network security assessment from a certified security consultant. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your network from outside your firewall to uncover potential risks in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security expert executes a network scan from a secure computer within your firewall to determine your exposure to internal threats. The two security inventory services are set up and executed from a secured remote location.
Exchange Server Online Help
Outsourcing Exchange Server 2013
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting messaging solutions for businesses in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email system offers security, high availability, easy connectivity for off-site and wireless users, time-saving management utilities, and productive integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007, Exchange 2003 Server, and Exchange 20000 Server. Progent can also help small or mid-size companies to migrate to Exchange 2016 or Exchange 2013.
24-7 Consult Linux with Windows
Microsoft Certified Expert Consult Linux with Windows
If your office network combines Linux-based products platforms with Windows, Progent can help you to integrate your IT resources into a unified network that permits all your operating systems to run side by side for simple management, transparent information exchange, high reliability, superior performance, and tight protection. Progent's Linux and Microsoft Windows coexistence support offerings include network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network support and troubleshooting, in-person technical support, and Help Desk support.
Consulting Ubiquiti UniFi WiFi
Ubiquiti UniFi access point Consultant
Progent offers quick access to the skills of veteran wireless consultants who can help organizations to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, install, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to help you to select, provision, and position Ubiquiti UniFi wireless APs for optimal coverage and throughput.
Microsoft SQL 2008 On-site Support
Immediate Microsoft SQL Server 2008 IT Consultants
Progent's Microsoft-Premier SQL Server engineers offer a range of support services to assist small and midsize companies to design, configure, administer, and troubleshoot SQL 2008 solutions so that they get the maximum business benefit from Microsoft's advanced information management technology. In addition, Progent offers expertise for system architecture, enterprise-wide protection, and software development to increase the business advantage of your SQL Server 2008 network.
Network Consultants Redundant Internet
Windows Cluster Remote Troubleshooting
Progent’s Disaster Recovery/Business Continuity specialists offer extensive experience assisting small and mid-size organizations to reduce network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant IT design, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can assist your company to plan and validate a sensible business continuity plan that matches your business goals and budget. Progent’s disaster recovery engineers can assist you to design, implement, and support resilient technologies including redundant Internet connectivity, virtualization, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
CIO On-site Technical Support
CIO Remote Troubleshooting
Progent can provide the part-time assistance of a seasoned Chief Information Officer to offer a broad perspective to assist you pick and maintain network technology appropriate for your present needs and that can be a firm foundation for your future growth. Progent's part-time Chief Information Officer services offer economic advantages to companies trying to maximize the impact of their IT investment but who are unable or unwilling to add another high-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of engineers certified to support all leading OS platforms and networking technologies plus a broad range and business applications, Progent is in an ideal position to offer objective advice as well as expert technical help for developing IT systems that fit the special needs of your business.
Cisco Certified CCIE IT Outsourcing Company
Outsourced IT Support Cisco Router
Progent's CCIE-certified network infrastructure experts have extensive background assisting ISPs to architect, deploy, manage, optimize, and troubleshoot high-availability, scalable connectivity environments appropriate for shared public networks.
24-Hour Telecommuter Video Conferencing IT Consultant
Work at Home Teleconferencing Configuration
Progent can help small and medium-size organizations to set up and troubleshoot conferencing applications to enable their teleworkers to communicate effectively with colleagues and customers.
24-7 Remote Technical Support System Center 2016 Operations Manager
24x7 System Center 2016 and Windows 10 Integration Computer Consulting
Progent has more than a decade of experience configuring, maintaining and troubleshooting the core components that make up System Center and can assist you to plan, configure, support, and repair your Microsoft System Center ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can assist you to migrate to the current edition of Microsoft System Center from a previous one or from another datacenter management solution to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.
Kansas Computer Support Company
Ohio Server Consulting
Progent’s Technical Response Center provides national extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone help and online direct computer access to isolate and resolve network problems quickly and affordably. The scope of technical expertise represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to appropriate specialists as required. For critical issues, the TRC tries to respond to your call for support within one hour.
Sun Solaris Remote Specialists
Emergency Linux Remote Consulting
Progent offers national online technical support and consulting services for businesses that operate UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX and Microsoft Windows products. Remote technical support offers maximum return for your information technology dollar by preserving user efficiency and shortening the time billed for network analysis and repair. Sophisticated remote access utilities and skilled technicians and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your site. In most of cases your IT problems can be dealt with by telephone or via a mix of phone support and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security professionals to assist with the toughest network issues.
Catalyst 6800 Switch Troubleshooting
Catalyst 3650 Switch Network Consultants
Progent's Cisco-certified CCIE networking experts can assist organization to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to current models.
Windows, UNIX, Solaris Support
UNIX, Windows Professionals
If your company is producing UNIX or Linux applications in an environment that includes MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of strategic know-how without the continual distraction of maintaining your company information system. Through the use of automated server monitoring and by delivering remote and on-site support when your business needs it, Progent offers an economical solution for managing an information network that provides high reliability, security, and efficiency. Progent's developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, proactive network monitoring, and Help Desk Call Center support.
IT Services Offsite Employees Endpoint Security
Remote Employees Cybersecurity Professional
Progent can help small and mid-size businesses to set up endpoint device security protection systems and provide cleanup services needed to support telecommuters.
Contract Programming Microsoft Access scripting
Access Engineer
Progent offers economical remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert support for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom online training for Access application development and DBA services.
Mac Networking Integration Services
Emergency macOS and Cisco Computer Consultants
Progent's Apple Mac support consultants can assist you with a broad array of system infrastructure issues including system architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies such as VoIP and high-speed wireless networking. For business networks based exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and maintaining a network architecture that is robust, secure, efficient and supportive of your business objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network systems. Progent can also provide certified experts to support Cisco routers and switches.
Engineers Microsoft Azure hybrid cloud integration
Azure Planning Consultant Services
Progent can assist businesses of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of different cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you avoid the typical errors small companies make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
Azure and Dynamics GP Programming
Azure and Dynamics GP Contract Programmer
Progent can assist small businesses to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment investments. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
Email Mobile Access Technology Consultancy Firm
Microsoft Exchange 2003 Integration Specialists
Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, provide high availability email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Technology Consulting Services Antivirus
Antivirus Small Business Subscription
E-Mail Guard is Progent's economical spam filtering and virus protection service that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-managed spam filtering and virus protection services that ward off email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators track and manage their e-mail application, irrespective of server vendor, hardware technology, or geographic location.
Firewall Support Spam Filtering
Applications Development Security Consulting Services
For smaller businesses, network security and regulatory compliance is excessively complex to stay ahead of but too risky to overlook. The world's biggest enterprises have been hacked, and the top cloud services have occasionally been taken down. It looks as though there's nowhere to run. Progent makes it economical for small and midsize companies to carry out critical security tasks effectively by providing the advantage of billed time to the closest minute with no minimum charge for online help. This means you can have access to a world-class computer expert to deliver precisely the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of system security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a comprehensive security plan.
Technology Consulting Services Mac Security Audits
Apple Mac Spam Filtering Specialist
Progent's CISM-certified security consultants can show you how to secure your Apple Mac network through professional support offerings such as running security tests, recovery from virus and denial of service attacks, configuring firewalls, implementing safe off-site and mobile access, deploying automated programs for protection against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular objectives of your corporate network.
Telecommuting Jobs FAQ about Cisco Engineers
FAQ about Cisco CCNA Employment
To see answers to frequent enquiries about being a consultant at Progent, refer to Employment at Progent Q&A.
Juniper SSG320M Router Cybersecurity Firms
Juniper SSG350M Router Security Group
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
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