UNIX, Linux, Solaris, and Apple Mac OS X Online Emergency Help for
San Rafael Small Business Networks
For small businesses located in San Rafael California, Progent provides support for information systems based on UNIX or Linux or for environments that include a mix of UNIX and Windows platforms. Progent has delivered online support to companies in all 50 states in the U.S. (See Progent's customer testimonials). Progent also can furnish the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, plus the services of CISSP-accredited security consultants to help with advanced security design and business continuity preparedness.
Progent's online technical support engineers offer exceptional leverage due to the fact that they are equipped with the practical experience and the advanced technology to solve most network issues rapidly. Efficient support reduces direct expenses since solutions take up fewer billable consulting minutes. Online support also avoids the cost of sending an engineer to your office. Your organization benefits additionally in incidental expenses by reducing or avoiding system downtime and associated costs due to business discontinuity, upset customers and vendors, idle workers, and de-focused management.
Progent's pricing policy for online support is structured to stretch your network support investment. Progent charges on a per-minute basis for telephone-based assistance, so you are billed exclusively for the services that you actually get. Unlike typical remote support companies, Progent requires no service activation charge or minimum fees. Progent's one-minute granularity and clean model for billing avoid situations where speedy. minor fixes somehow end up as large tabs. Progent's skill at handling problems efficiently translates into your company spending less cash.
Progent's Remote Technical Support Technologies
Over time, Progent has fine tuned an array of optimized technologies and field-proven methodologies that permit the highest degree of effectiveness for remote technical support and repair for small business IT systems. Progent offers protected Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN technology permits the staff of Progent's remote service group to communicate with your company's system remotely without compromising corporate security.
Progent's proprietary service reporting application includes thorough documentation of the service that Progent's customers have received. Progent's staff service personnel have access to the details of all help delivered to each customer by every consultant. This archive of problems and repairs is organized as an easily exploitable proprietary database that permits Progent's remote technical experts to communicate their experiences company-wide to ensure that the efficiency of Progent's support grows daily. Progent's advanced accreditations and close relationships with important technology companies such as Cisco and Microsoft permit access to additional massive technical support databases and permit quick access to manufacturers' internal product engineers with the result that Progent's remote service specialists are able to find the best solutions in the least time.
Initiate Remote UNIX, Linux, Sun Solaris, or macOS and OS X Computer Support from Progent
To get started with Progent's phone support in San Rafael California or to learn additional information about Progent's online support programs, contact Progent at
Online Support Services Available from Progent
Progent's remote support engineers possess credentials in a comprehensive array of disciplines. This breadth of IT skills permits Progent's engineers to tackle almost any crisis that may crop up in a small business network. Certifications held by Progent engineers in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Associate.
To support clients with multi-OS networks, Progent also offers the skills of engineers who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Remote support available from Progent to customers in San Rafael include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote support services cover a wide spectrum of computer technology such as network architecture, email solutions, system and process security, UNIX and Microsoft Windows coexistence, VMware technologies for server consolidation and simplified management, and migration from older systems to the latest Windows or Linux-based environments. Progent's group-based approach to solving network problems promotes quick escalation, when required, to engineers with appropriate experience to handle challenging scenarios. This expedites solutions of critical problems, reduces network downtime, and cuts support costs.Progent's UNIX/Linux support engineers can provide urgent online help for resolving problems affecting UNIX/Linux networks based on popular derivatives of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- SGI/Irix
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert for High-level Network Problem Solving
The Cisco CCIE certification is the premier accreditation for networking engineers, and indicates a consultant's network technology skills at the master level. Cisco qualified CCIEs know how to deal with the most intractable challenges encountered in network infrastructure planning, deployment, maintenance, protection, and repair. CCIEs operate on a privileged basis with Cisco's in-house product support engineers in analyzing anomalies with IOS network management tools and developing workarounds or identifying program updates. Cisco CCIEs are an excellent value because their deep experience permits them to find solutions for even the most intractable problems rapidly. In common instances, less seasoned consultants can struggle for many hours or even days with the same problems that a Cisco-qualified CCIE can dispose of in minutes.
Few service organizations make CCIEs accessible to assist small and mid-size companies. Progent offers quick telephone contact with a CCIE so your company can receive timely help for serious network infrastructure issues that are impacting business efficiency but are beyond the experience of your local IT support resources. Progent's Cisco CCIE consultants can tie into your network via the latest remote troubleshooting technology to perform quick, secure, and economical diagnosis and repair.
Progent's Cisco-qualified CCIEs offer assistance with the complete line of Cisco's top-selling family of connectivity products such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, plus VPN solutions.
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Authorized MS Windows Experts
Progent's Microsoft-premier remote service experts offer computer troubleshooting and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support engineers who can help your company with a broad range of platform support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
MS Exchange 2019 Server deployment,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration and hybrid deployment support,
SharePoint 2019 design and integration, Microsoft Teams integration, Skype for Business Server planning and deployment support, Lync Server 2013 management and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring and reporting,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Progent also offers a wide range of online PC desktop consulting and support services such as Windows 7 migration, preparing for to 64-bit desktop software, configuring Office 2010, and automating desktop configuration.
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CISM and CISSP Certified System Security Consultants
Progent's certified CISSP, ISSAP, and CISM security engineers offer a variety of system protection services to bolster the protection of your UNIX/Linux, Sun Solaris, Mac or Windows environment against assaults or assist your company to recover rapidly following a serious penetration. Security solutions available from Progent cover comprehensive security evaluation utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; fast recovery from virus and worm assaults; integrating firewalls; designing secure mechanisms for off-site and mobile access; protecting your email infrastructure from spam and DHA attacks; and setting up round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent offers advanced remote support services to help organizations of any size integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration services such as Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud integration consulting. Progent has over 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent can provide the services of world-class online consulting professionals for contract projects that small companies often request. Billing rates for ongoing consulting projects are set based on the qualifications of the engineers involved. Progent's background in these important areas of information technology allows clients to complete critical initiatives within budget and on schedule. Progent's project-based online engineering services include:
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Help Desk Call Center Services
Progent's Help Desk Call Center service offerings for small and midsize companies with environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk services are intended for small organizations who don't have the resources to support an in-house Call Center but who need fast response from an effective Help Desk with professional telephone support plus the available expertise to escalate complex tasks to advanced engineers.Progent’s Help Desk sharing services allow your business to split the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading PSA platform for managing end-user service requests, ticketing, accountability, status tracking, and metrics.
Progent's Call Center consulting services can assist you in establishing an efficient new Call Center or revamping your established one, selecting or modifying Call Center application software to address the particular demands of your business, or providing temporary phone support staff to work with your internal Help Desk Call Center team to deal with unusually busy events like software migrations, major updates, or installing brand new business software.
Progent's Help Desk Call Center staff of experienced network professionals gives your clients in San Rafael California instant communication with an efficient support group with substantial experience delivering phone consulting and online troubleshooting for networks powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk perception as a solid driver of company performance, and Progent's intent is to solve rather than simply document technical problems.
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Applications Services: Training, Custom Development, and Integration
Progent's Applications Consulting staff can supply remote and in-depth engineering support and education in special business application fields that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and training for popular Microsoft applications including CRM, Office Project, Microsoft Word, and MS Office Excel. To find out more information on Progent's expertise, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.Progent's Mac professionals can nurture the imaginative components of Apple Mac environments by offering remote help services and training in graphics, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with special procedures like scanning or digitizing audio or video or establishing an audio/video production lab.
Online Network and Server Monitoring Services
Progent offers companies in San Rafael California online computer system monitoring support powered by Microsoft Operations Manager network monitoring, customized by Progent to suit your business so your IT maintenance is proactive and automated. By anticipating emerging issues before they cause full-scale emergencies, proactive monitoring can avoid stressful and expensive service failures. Progent can also use network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft environments, or environments based on a variety of operating systems.
To get in touch with Progent about emergency phone-based help with UNIX, Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Emergency Phone-Based Support, telephone
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
An index of content::
CISSP-ISSAP Security Services
24-Hour CISSP Certified Cybersecurity Manager Engineers
Progent's CISSP-premier network security consultants can help organizations of any size with any aspect of IT security. Progent can create cost-effective security systems that protect a small business against advanced threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing IT resources distributed across multiple physical datacenters and various clouds.
Consult ProSight Private Cloud Hosting Services
Private Clouds for Small Businesses Services
Progent's ProSight Virtual hosting services offer small businesses a variety of advantages such as lower capital costs, reductions in operational costs, improved executive focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
24-7 Protection Check Point Power-1 Firewall
24-7 Protection Check Point 23000 Firewalls
Progent's Check Point consultants can show you how to select and configure Check Point Software Firewall and VPN software and appliances powered by Check Point's technology to offer an affordable and efficient security defense for your information network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a single source for on-going network support, administration, education, and design services.
SCCM 2016 Policy Settings Consultant Services
Remote Troubleshooting SCCM 2016 Application Management
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network assets, protects against company data leakage, provides network health monitoring, allows safe end-user self service, and offers a common control mechanism for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help you with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
Biggest Consulting Small Business WAP571
Small Business WAP500 AP IT Consultants
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Top Ranked Online Help SCSM 2016
Microsoft Experts System Center 2016 and Operations Management Suite Network Consulting
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced IT support packages, small and midsize organizations can select a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems enterprise-class reliability, security, and performance.
Virus Recovery Network Consulting
ProSight ASM Endpoint Protection Engineers
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to automate the complete threat lifecycle including protection, infiltration detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.
Top Ranked Citrix virtual Windows desktops Specialist
Specialist virtual desktop delivery
For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop solution that maximizes the business impact of your information system; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your older desktop virtualization software to current releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Contractor FAQ about Telecommuting Microsoft Consultant
Q and A about Cisco Consultants From Home Job
To see replies to common questions about being a consultant at Progent, go to Employment at Progent Q&A.
64-bit Processing Services
Consultants 64-bit Migration
Progent’s Microsoft-expert engineers can assist your organization to update your application servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of migrating to 64-bit processing, plan an affordable migration strategy that minimizes operational interruptions, and provide economical, expert remote support to aid your company to install 64-bit operating systems and applications on your current computers.
Linux Online Consultants
Urgent Linux Remote Consultants
Progent offers nationwide remote technical support and consulting services for businesses that operate Sun Solaris environments or whose information systems feature a mix of Solaris and Microsoft technology. Remote technical support provides optimum leverage for your information technology dollar by protecting client productivity and limiting the time charged for network repair services. Advanced online support utilities and skilled service specialists and engineers combine to enable Progent to handle most IT problems without squandering time and expense by traveling to your site. In most of situations your network problems can be remediated by telephone or via a mix of phone help and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help with the most difficult system issues.
Computer Consulting Citrix and Microsoft Hyper-V
Essentials for Hyper-V Consulting Services
Progent's Citrix-certified consultants can help your organization to evaluate the potential strategic value of the available editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtual network while reducing the cost of equipment and operations and simplifying management tasks.
Small Business Network Architect
Small Business Design Consultants
For small businesses interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Microsoft Experts Exchange 2013 Migration Remote Technical Support
Exchange 2013 Upgrade Professionals
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These improvements favorably impact key areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Exchange Server 2013.
Top Rated Consulting Services MySQL Clustering
24/7/365 Cisco Experts MySQL Clustering Consulting
Progent can provide affordable remote access to an Oracle-certified MySQL DBA or software developer and can assist businesses of any size to configure and maintain MySQL in a reliable IT infrastructure that offers advanced speed, scalability, and protection. Progent also has experience helping businesses migrate applications from Oracle to MySQL.
Support and Setup Microsoft Financial Software
Microsoft Certified Expert Dynamics GP Technical Support Services
Progent can show you how to plan and implement an efficient migration to Dynamics GP/Great Plains so that you preserve your data, improve your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business interruption by designing and following a smart migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized line-of-business software and eCommerce programs that integrate seamlessly with Dynamics GP.
SQL 2008 Reporting Services Integration Firm
24x7 MS SQL Secure
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast development of a new generation of high-end programs that can provide your company a significant competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
Urgent Mac Office Word Classes
Office Outlook for Mac Trainer
Progent can provide one-on-one training designed for individuals who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for macOS and Mac OS X application software.
8540 wireless controller Troubleshooting
Technical Support Services 5520 wireless controller
Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of wireless access points, optimizing wireless throughput by reducing the impact of RF congestion, enhancing wireless uptime with rapid failover, and strengthening data security by detecting threats and analyzing network traffic based on user class and location. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller solutions.
Online Support Windows 7 Help Desk
Windows 7 Backup and Restore Help and Support
Progent's certified consultants can help your company to assess
Wave 2 wireless controller Technology Consulting
Largest 5500 Wireless Controller Support
Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing wireless availability with fast auto-failover, and hardening security by identifying threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Juniper SSG520M Router Security Firms
Best Juniper SSG520M Router Firewall Configuration
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Antivirus Technology
Antispam Technical Support
E-Mail Guard by Postini provides continually upgraded spam and virus filtering, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Manager services via Progent’s E-Mail Guard anti-spam and antivirus aggregation program. Progent’s certified email security consultants can help you develop an email security plan that features spam filtering and antivirus technologies and processes.
Aironet 2700 Access Point Specialist
WAP Support Outsourcing
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, administer, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
IT Consultant Microsoft Exchange Server 2016 Migration Planning
Outsourcing Exchange 2016 Upgrade
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Protecting Cybersecurity Penetration Testing
Penetration Testing Security Contractors
Stealth intrusion checking is an important part of any overall network security strategy. Progent’s security professionals can run thorough penetration tests without the awareness of your organization's in-house IT resources. Unannounced penetration checking uncovers whether existing security defense tools such as intrusion incident alerts and event log analysis are correctly set up and consistently monitored.
Online Help Failover Clustering Windows 2008
High-Availability Failover Clustered Servers Support Outsourcing
The cluster technology incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is radically redesigned to streamline the deployment, setup, and management of server clusters that offer greater levels of system dependability, protection, performance, and flexibility. New or improved features include automated cluster verification, revamped configuration and deployment, unified cluster management, redesigned cluster architecture for increased uptime, better security and quorum models, minimization of failure points, more disk and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you assess the advantages of Windows clustering, design and implement an installation, educate your IT staff to administer your cluster environment, deliver ongoing consulting and support services, and create and test a business continuity plan.
Apple macOS and OS X Configuration
Macintosh Computer Consulting
Progent's experts offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For computer networks built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, configuring and supporting a network environment that is reliable, safe, fast and able to achieve your company's business goals.
wireless VoIP phone integration Specialists
On-site Technical Support wireless IP phone integration
Progent's Cisco Wi-Fi IP phone configuration consultants offer remote and onsite assistance to help your organization create and administer a Cisco Wi-Fi VoIP phone solution by providing services that can range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
New Mexico Computer Firms
Alaska Network Recovery
Progent’s Technical Response Center (TRC) offers national extended hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer after-hours telephone support and remote direct network access to isolate and resolve technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide support professionals allows Progent to escalate even the toughest problems to appropriate experts as required. For critical issues, the Technical Response Center tries to respond to your request for support in less than one hour.
Top Quality Specialist Exchange Upgrade
Exchange Server Migration Professional
Progent's Microsoft-certified consulting engineers can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and carry out a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide quick ROI by improving your workers' efficiency, cutting the cost of equipment and service, simplifying management, and integrating your vital communications technologies.
Apple Mac and Windows Engineer
MacOS and Windows Network Engineer
Progent's support specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive networks with full sharing and collaboration functionality. Enabling efficient cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Microsoft products. Progent's experience in Microsoft and Apple consulting makes it possible to provide expert assistance to companies that rely on these technologies to keep their strategic advantage. Progent can also assist you to interface Apple's iPhones and iPads with your Windows network.
Cisco Firepower NGIPS IT Services
Cisco Firepower 4000 Series Firewalls Specialist
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, administer and troubleshoot firewall environments based around ASA 5500-X firewalls with Firepower Services.
Unified CM SIP gateway Consultant
Unified Messaging Consultant Services
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, operates as the core of Cisco's collaboration solution. Unified Communications Manager and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating closely with unified messaging applications that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and affordable online and on-premises expertise to assist organizations of any size to build and maintain CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that add optimum business value. Progent's consultants can assist with any facet of CUCM support and debugging in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server.
24 Hour Palo Alto Networks VPN Security Consultancies
Palo Alto Networks PAN-OS Firewall Support
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that extends across your on-premises and cloud-based resources and guards any user anywhere with any endpoint device.
Support Services Web Apps for Mac
Word for Mac Integration Services
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows platforms so that Mac users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support networks that combine Mac with Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
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