Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
Progent locations in the Atlanta Metro Area
Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful solutions for maintaining mobile connectivity to messaging, calendars, web applications, and other vital business information. Progent offers Sandy Springs, Georgia companies support from BlackBerry-qualified consultants who can help organizations to maintain their BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the complexity of small business networks has increased, and as the need for enterprise-class security, dependability, and recoverability has become the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has become more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations frequently turn to outside support firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient online support model, gives small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their information system.
Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and safely.
Integration Help for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Exchange Server, Lotus, or Groupwise users to transmit and receive messages that stay encrypted during wireless transit to provide optimum security. BES Server also streamlines a wide variety of vital administrative tasks that span from smartphone deployment and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to do routine tasks such as:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Upgrade BlackBerry device software remotely
- Manage client configurations with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-certified engineers can also help your company to use BES Server to perform important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Configure and support BlackBerry's high-availability infrastructure based on virtual servers
- Install BlackBerry smartphones wirelessly
- Establish specialized management roles
- Monitor and report on the health of your BlackBerry system
How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, implement access control lists, control Exchange Server data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements analysis, solution design, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which administration approach and equipment match your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, server hardware and mass storage, network topology, and application configuration.
To optimize system security, Progent's BlackBerry-certified expert can assist your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Certified Professional
To contact Progent about technical help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.