Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most successful solutions for maintaining anytime-anywhere access to messaging, calendars, web-based programs, and other vital business information. Progent can provide Sandy Springs, Georgia businesses support from BlackBerry-certified experts who can assist businesses to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations frequently resort to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.
Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you track and support BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
Progent locations in the Atlanta Metro Area
BlackBerry BES Server Integration Support
The BlackBerry BES Server offers companies a single and secure source for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange email and to instant messaging-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier engineers can assist you to plan, configure, and maintain BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Expert RIM BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry engineers are available remotely to deliver prompt technical help to companies in the Sandy Springs region or throughout the state of Georgia. Progent's seasoned remote technical support team has helped IT organizations resolve computer problems and reduce support costs in each state in the country and built a substantial following of loyal customers. (Refer to Progent's customer testimonials.)
Progent offers remote consulting support for a wide array of technologies associated with BlackBerry software and devices including synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, system architecture, installation strategy and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and equipment meet your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software editions, processors and mass storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can assist you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.
Call or Email Progent for Support from a BlackBerry-Certified Consultant
If you wish to ask Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.