Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful solutions for achieving mobile access to email, calendars, web applications, and other vital business information. Progent offers Sandy Springs, Georgia companies the expertise of BlackBerry-certified consultants who can assist companies to maintain their BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has become more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often turn to external consulting firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry environments economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry products productively into their business information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
Progent locations in Atlanta Metro Area
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server (BES) gives businesses a single and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for applications like schedules, address books, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users with BlackBerry smartphones can have effortless connectivity with Exchange messages as well as to IM-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier engineers can help you design, install, and support BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.
Professional BlackBerry Technical Support Available Remotely from Progent
Progent's certified BlackBerry engineers are available by phone to deliver prompt technical help to companies in the Sandy Springs region or anywhere in Georgia. Progent's experienced remote technical support experts have helped businesses resolve computer issues and reduce IT service expenses in every state in the U.S. and established a large base of loyal clients. (Refer to Progent's customer testimonials.)
Progent offers online consulting support for a broad selection of technologies associated with RIM BlackBerry software and devices such as synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Important BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can also assist your business to resolve a wide array of problems associated with synchronization, device detection, email consistency, web access, wireless connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote help for small company networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs at a minimum and, by dealing with problems quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist your company to define and implement sensible security options.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
In order to ask Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.