UNIX and Linux Support Services
Sandy Springs Enterprise IT Networks
For small and midsize businesses located in Sandy Springs Georgia, Progent offers technical support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX and Microsoft Windows technology. Progent has provided remote support to businesses in every state in the U.S. (See Progent's customer testimonials). In addition, Progent can furnish the expertise of CCIE-qualified network specialists for complex connectivity problems, as well as the assistance of CISSP and CISM-certified security consultants to handle high-level security design and business continuity preparedness.
Progent's remote support services offer exceptional value because they are equipped with the practical experience and the sophisticated technology to resolve the majority of network issues rapidly. Efficient support reduces direct expenses because solutions take up fewer chargeable consulting minutes. Remote support also avoids the expense of sending a consultant to your office. Your company benefits additionally with incidental expenses by minimizing or avoiding system outages and associated costs stemming from business disruption, upset customers and vendors, unproductive workers, and distracted executives.
Progent's billing policy for online support is designed to stretch your IT service dollar. Progent bills by the minute for telephone-based assistance, so you owe exclusively for the services that you receive. In contrast to many remote service firms, Progent imposes no startup surcharge or minimum job duration. Progent's per-minute billing unit and simple model for pricing do away with situations where speedy. minor fixes manage to turn into major tabs. Progent's skill at solving problems quickly translates into your company conserving money.
Progent's Remote Service Tools
Over the years, Progent has developed an array of customized technologies and field-tested processes which promote the highest level of efficiency for online technical support and repair for small company information networks. Progent offers secure Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN access permits the consultants of Progent's Technical Response Center to interface to your company's computer system without violating network security.
Progent's powerful customer support database application maintains extensive documentation for all support that Progent's clients have been provided. Progent's team engineers have the benefit of the history of services delivered to each Progent client by any Progent consultant. This history of problems and fixes is stored as an easily retrievable internal database that allows Progent's remote support engineers to share their knowledge company-wide to make sure that the value of Progent's technical support improves over time. Progent's high-level certifications and close associations with major industry leaders including Cisco and Microsoft permit access to additional vast technical knowledge bases and permit quick response from vendors' in-house product engineers with the result that Progent's remote service experts are able to find optimal resolutions quickly.
Get Remote UNIX/Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote services in Sandy Springs Georgia or to find out additional information about Progent's phone support options, contact Progent at
Online Network Support Services Available from Progent
Progent's remote technical support experts have credentials in a comprehensive array of technologies. This wide range of capability allows Progent's consultants to address almost any emergency likely to take place in a small company information system. Certificates awarded to Progent support experts in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, CCDA and CCDP.
To help customers with mixed-operating system networks, Progent also provides the services of engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional consultants.
Phone-based services provided by Progent to clients in Sandy Springs include:
-
UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services cover a broad range of computer technology including system architecture, messaging systems, network and operational security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server consolidation and simplified management, and migration from legacy systems to the latest Windows or Linux-based solutions. Progent's team-based methodology for solving technical problems enables fast escalation, if necessary, to consultants with appropriate expertise to tackle challenging scenarios. This expedites solutions of urgent problems, reduces network downtime, and cuts support expense.Progent's UNIX/Linux consultants can provide urgent phone-based assistance for troubleshooting problems within UNIX, Linux, or Solaris systems powered by popular versions of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware
-
Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for networking professionals, and indicates a consultant's technical knowledge at the master level. Cisco qualified CCIEs can resolve the most stubborn problems occurring in network infrastructure design, deployment, management, security, and troubleshooting. Cisco CCIEs work with the highest priority with Cisco's internal product support engineers in isolating anomalies with Cisco IOS network administration tools and developing workarounds or identifying program updates. Cisco CCIEs represent an exceptional cost-effectiveness since their broad expertise permits them to find solutions for even the most complex problems rapidly. In common cases, less experienced consultants can struggle for hours or even days with the same tasks that a Cisco-qualified CCIE can dispose of in minutes.
Few support firms make Cisco-qualified CCIEs available to help small and medium sized businesses. Progent can provide fast phone access to a Cisco-qualified CCIE so you can receive immediate assistance for serious network infrastructure issues that are impacting business productivity but are not within the scope of your ordinary IT maintenance resources. Progent's Cisco-qualified CCIE consultants can connect to your network by means of state-of-the-art on-line support technology in order to provide fast, secure, and affordable analysis and remediation.
Progent's Cisco CCIEs offer consulting for all of Cisco's market leading family of networking products such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst Series switches, as well as Virtual Private Network technology.
-
Certified MS Windows Expertise
Progent's Microsoft-expert online support professionals offer computer system troubleshooting and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can assist your company with a wide range of platform support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 deployment,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint Server 2019 design and configuration, Microsoft Teams integration, Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server training,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a wide array of remote desktop support and troubleshooting services such as Windows 7 migration help, preparing for to 64-bit workstation software, configuring Office 2010, and automating Business Desktop Deployment.
-
CISSP and ISSAP Certified System Security Consultants
Progent's certified CISM and CISSP security consultants can provide a variety of system protection solutions to strengthen the protection of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows environment against attacks or help your company to recover rapidly following a serious breach. Security support services offered by Progent cover thorough network security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Nikto; quick cleanup after malicious attacks; installing firewalls; establishing secure architectures for off-site and mobile communication; protecting your email infrastructure from viruses, spam and directory harvest attacks; and instituting round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote consulting to help organizations of all sizes connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine local resources as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud migration support services that include Office 365 integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of background providing advanced consulting support online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Progent can provide the skills of seasoned remote consulting professionals for special IT projects that small companies often request. Progent's charges for ongoing consulting tasks are set according to the qualifications of the consultants required. Progent's experience with these special areas of computer technology allows customers to execute critical projects within budget and on schedule. Progent's special online engineering services include:
-
Call Center Services
Progent's Call Center programs for small businesses with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk services are intended for smaller companies who lack the budget to support an in-house Help Desk Call Center but who require quick response from a reliable Help Desk with proficient phone support plus the in-depth expertise to escalate complex trouble tickets to high-level consultants.Progent’s Help Desk Co-management services allow your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around the leading professional services automation tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Call Center consulting support can aid you in establishing an effective new Call Center or enhancing your established one, evaluating or modifying Call Center application software to handle the unique demands of your company, or adding temporary phone support personnel to reinforce your in-house Help Desk resources to handle unusually busy scenarios like software transitions, major upgrades, or installing new business software.
Progent's Help Desk team of seasoned information technology experts gives your clients in Sandy Springs Georgia fast access to an effective support resource with years of background offering telephone-based help and online troubleshooting for networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Call Center the reputation as a key contributor to business efficiency, and Progent's goal is to fix and not simply document network problems.
-
Applications Services: Training, Customization, and Problem Solving
Progent's Applications Experts Group can supply online advanced engineering expertise and training in key business application areas such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers consulting, programming, and education for popular Microsoft applications such as CRM, MS Office Project, Microsoft Office Word, and MS Excel. To learn more information about Progent's expertise, custom development, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.Progent's Apple Mac consultants can support the artistic facets of Mac systems by delivering phone-based help support and training in imaging, sound, and motion video. Progent's consultants offer help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with common projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Remote Network Monitoring Services
Progent offers companies in Sandy Springs Georgia online network monitoring support based on Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to fit your business so that your network support is proactive rather than reactive. By exposing looming trouble spots before they result in downtime, system monitoring can avoid disruptive and costly network crises. Progent can also deploy server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft systems, or environments that incorporate multiple OS platforms.
To contact Progent about emergency online assistance with UNIX, Linux, Solaris, or macOS and OS X environments, visit Progent's Urgent Online Help, phone
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
| City | Address | Phone | Link |
| Alpharetta | 11175 Cicero Drive, Suite 100 Alpharetta, GA 30022 |
(678) 436-8815 | Alpharetta Network Support Services |
| Atlanta | 235 Peachtree Street NE, Suite 400 Atlanta, GA 30303 |
(404) 537-1318 | Atlanta Network Support Services |
| Sandy Springs | One Glenlake Parkway, Suite 650 Sandy Springs, GA 30328 |
(678) 899-6420 | Sandy Springs Network Support Services |
An index of content::
wireless IP phones and Meraki APs Integration
CCIE Expert Certified wireless IP phones and Meraki APs Consulting
Progent's Cisco-certified Wi-Fi technology experts can help you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Immediate Recruiter Cisco Consultant Contract Job
Recruit Cisco Consultant Contractor Job
Progent is hiring a variety of full-time workers including motivated MCSEs; network consultants with Cisco CCNP or CCIE certification; and consultants for fault-tolerant network architecture with experience in mobile access, wireless networking, high-availability systems, business continuity planning, data protection, and virtual servers. We are also looking for workstation support technicians, remote service specialists, and CISSP or CISM certified security consultants. Progent is also hiring experienced managers and administrators able to operate efficiently in our high-growth, virtual office environment. Progent works with independent consultants with in-depth knowledge and field background in crucial IT topics beyond Progent's primary service focus. Progent's Experts Group includes independent consultants who offer advice and programming support for line-of-business applications that include MRP, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular operating systems such as Linux derivatives, Macintosh, or Sun, or can provide expert help in technologies such as telecommunications, web development, EDI, eCommerce, or dbm programming. Freelance contractors certified by Progent coordinate with Progent's full-time engineers to deliver comprehensive IT services for small business networks.
24-7 Online Office Word Training Network Installation
Technology Consultants Online Office 365 Word Training
Progent's webinars provide small companies the cost savings, convenience, and flexibility of web-based learning and the effective pedagogic methods of experienced teachers who utilize the latest technology to reproduce live, participatory classes. Progent offers remote education for key desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, Access, and Project: MS Dynamics business accounting and management products such as Microsoft Dynamics GP; as well as other top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
VPN Support Outsourcing
Remote Access Technical Consultant
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the versatility to evolve with your changing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete line of products targeted at preventing information theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user authentication, authorization, and accounting from an easy-to-use Web interface.
24x7 SQL Server 2019 Always On Integration Support
SQL Server 2019 R Services Computer Consulting
Progent's certified SQL Server 2019 experts can help you to assess the business case for migrating to SQL Server 2019 and can provide fast remote or on-premises access to experts in solution planning and deployment, software development, database administration, and network security.
SCCM Patch Management Professionals
Network Engineer SCCM MDM
System Center Configuration Manager automates software provisioning and updating, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health reporting, enables safe self service, and delivers a common point of control for administering multi-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Telecommuting Support Outsourcing
Desktop VPN Networking Company
Progent's remote access and wireless synchronization specialists can assist your business to design and deploy secure access solutions for off-site desktops, laptops, and smartphones so they integrate seamlessly with your information network, allowing you to improve the productivity of your remote workers.
Excel and SharePoint Engineer
Excel PivotTable Development Company
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide range of online services to help your organization to design, develop, pilot test, deploy, administer, and debug business applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the latest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between various releases of Excel. Progent offers as-needed help to organizations looking for a quick solution to a specific problem associated with Office Excel and Progent can also provide comprehensive project management support for upgrading or developing mission-critical application software based on Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the special requirements of individuals or teams.
Network Consultants System Center 2016 Configuration Manager
Support Services System Center 2016 and Intune
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and fixing SCOM environments and can provide companies of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix critical issues detected by System Center 2012 Operations Manager.
Smartphone Online Support Services
Wireless EMail IT Consultant
Progent’s consultants offer experience in a variety of disciplines related to mobile connectivity such as system topology, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified experts can save your organization work and money by using their wireless background to help you choose and configure wireless connectivity solutions that fit the needs of your company. Progent can also tune your IT infrastructure so that mobile data devices perform better.
Developer Microsoft Access Report
Custom Applications Programming
For custom application development, Progent can provide software design experts to write business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Exchange 2013 Performance Tuning On-site Technical Support
Exchange 2013 Backup and Restore IT Consultant
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These improvements favorably impact vital IT areas including ease of administration, availability, security, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.
On-site Support SMS 2003 Upgrade
SMS Server Upgrade IT Consultant
Progent’s certified consultants provide small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is the new name for the change management platform formerly known as Systems Management Server. System Center Configuration Manager provides a range of new features to SMS Server 2003 including comprehensive automation, built-in Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s Microsoft certified engineers can help you use SMS or Configuration Manager effectively for streamlined operating system and application software deployment, security patch administration, software metering, and software license compliance. Progent's engineers can also help your company to move efficiently from Systems Management Server to Configuration Manager 2007.
Windows Server Essentials and Exchange Technology Professional
CISSP Certified Expert Engineers Microsoft Windows Server 2012 R2 Essentials
Windows Server Essentials is an affordable, versatile operating system that allows small businesses to transition from the older physical on-premises datacenter to the modern hybrid networking model that combines on-premises and cloud-based resources. Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent can help you to assess the possible business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your network environment. Progent offers comprehensive project management support to help you design and execute a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent can also provide ongoing consulting, technical support, and customized training.
Services ransomware removal and file recovery
Professional ransomware business recovery
Progent's seasoned ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky.
SharePoint Server and Mac Setup and Support
Integration Support SharePoint Foundation and Mac
Microsoft Mac Office allows Mac users to run the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for environments that combine Mac with Microsoft Windows systems with extensive resource sharing, or environments which intentionally limit collaboration between Mac and Windows users.
SonicWall Firewall Testing
SonicWall TZ300 Firewall Network Security Evaluation
Progent's SonicWall firewall consultants can help you integrate, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and design protection into your business practices.
Automated Desktop Monitoring Consultant
ProSight Automatic Patch Management Online Consulting
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of critical devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they can disrupt productivity.
Contract Programming Firm ERP
Integration Support Microsoft Dynamics AX
In addition to offering access to Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and one-on-one or group online training customized to meet your particular requirements. Progent's experts also can show you how to integrate and support a secure, robust network foundation to run your ERP, MRP and accounting applications.
Office for Mac Onsite Technical Support
Word for Mac Computer Engineer
Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar office productivity programs. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows computers so that Mac users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support networks that mix Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows users.
Engineer Windows Server 2019 Security and Compliance
24 Hour Windows Server 2019 Computer Consultants
Progent's certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
System Support Microsoft Solutions Framework Project Methodology
Company-wide Standards for Best Practices Network Consulting Firms
Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, at the front lines of network service, performing a broad variety of technical projects for an extensive mix of clients. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This means that you get not only expert IT help, but also a support engineer with field-tested methods for applying technical knowledge to fix actual network problems efficiently.
Sun Solaris Integration
Sun Solaris IT Consultants
If your office computer system combines Solaris platforms with Microsoft Windows, Progent can assist you to integrate your servers into a unified environment that permits all your OS platforms to run side by side for easy management, transparent dataflow, high dependability, superior performance, and tight protection. Progent's Solaris and Microsoft Windows integration assistance services feature IT architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Microsoft Exchange Server Migration Consulting Services
Exchange Server 2010 Upgrade Services
Progent's Microsoft-certified consulting experts can help you to assess the value of Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast payback by improving your productivity, lowering the cost of hardware and support, simplifying administration, and integrating your vital communications platforms.
24-7 Windows 10 OneDrive Help and Support
Windows 10 Business Store Portal Online Support Services
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and onsite assessment and upgrade support for Windows 10 available from Progent's consultants include ROI analysis, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and ongoing Call Center support services.
Supplemental Service Desk Remote Consulting
Supplemental Call Center Online Help
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are offered at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve complex problems.
Telecommuter Solutions On-site Support
24/7 Call Desk for Telecommuters Online Troubleshooting
Progent has 20 years of experience assisting small and medium-size organizations to plan, implement, tune, manage, and debug information networks that support telecommuters.
SIP PSTN Trunks Engineer
IP PBX Remote Troubleshooting
Progent's Cisco CCIE-certified SIP integration consultants can help organizations of any size to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable online or on-premises expertise to help companies to move smoothly to a productive unified communications network that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
System Center MOM Consultants
MOM 2007 Technical Support
Progent offers a variety of IT support bundles for small companies. These information technology outsourcing and network monitoring services are based on the anticipatory problem handling capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and IT management product that tracks the availability, throughput, and security of your network and identifies potential problems before they can bring down your network. With Progent's economically priced network support programs, small organizations can select a simple co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
SharePoint Server Online Troubleshooting
SharePoint Support Outsourcing
Progent’s Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint provides a central location for your workers or customers to connect to, manage, share and interact with useful data, files, and applications and to communicate with other people. SharePoint enables quicker and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information they’ve developed in a way that makes data easy to locate, download and re-use. Progent's SharePoint experts can assist you to manage your current SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
24-7 Migration Microsoft Certified
Certified Microsoft Partner Network Administration
Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer satisfaction and enjoy the tightest working relationship with Microsoft. The understanding, skills, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business more complete support for your information network.
Google GCP Cloud Storage integration Consulting Services
Top Ranked Google GCP Cloud integration Technology Professional
Progent offers cost-effective online and on-premises consulting to help businesses to move any part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
24x7 MRTG Remote Support
Linux Network Monitoring Support
Network monitoring commonly entails tracking a system's resource usage to help uncover data traffic backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be used to monitor mixed-platform networks where UNIX and Windows operate together. Progent's network support engineers can show you how to use both these tools to optimize and troubleshoot your network. Progent's UNIX consulting professionals offer small businesses and developers help with managing and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Consulting Services Aironet 802.11ac AP Migration
24 Hour Online Support Services Aironet 600 Access Point
Progent's Cisco CCIE-certified Wi-Fi network consultants offer remote or on-premises configuration and debugging support to help your organization to plan, implement, update, tune, manage and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to work with your unique office design, construction, and anticipated network traffic.
MCSE Expert Certified SMS 2003 Upgrade Computer Consultants
SMS 2003 Upgrade Technology Consulting Services
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software products by making it simpler to install system images, control mobile computers, and operate management utilities. In addition to advising you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you develop sensible procedures and standards to manage PDAs and smart mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that incorporates standards, procedures and technologies to keep your IT computer system safe.
Comprehensive Event Management Computer Consultants
MOM 2007 Consultant
Medium-size businesses can derive all the benefits of System Center Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced network service packages, mid-size businesses can choose a simple co-sourcing package based on System Center Operations Manager with server monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and remote service. For businesses with line-of-business environments who need high availability networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide mid-size company information systems world-class reliability, security and productivity.
Wyoming Computer Network Consulting
Phone Support Server Consultant
If your company does not require immediate online support but expects to need assistance with your network soon, you can conserve time and expenses and ensure that the appropriate IT skill will be available when you want it by contacting a Progent sales agent and registering as a client. For details, call 800-993-9400 or send email to information@progent.com.
Engineers UNIX, Windows
UNIX, Windows Consult
Progent's UNIX platform support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience provides you with a convenient one-stop source to help you build and maintain a protected and robust mixed-platform network and communications solution that allows UNIX and Microsoft interoperability by integrating Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
On-site Support Microsoft Windows Server 2016
Windows 2003 Server Support and Integration
The sophistication and integration demands of Microsoft Windows Servers calls for a network consulting firm with hands-on experience and in-depth familiarity with planning and integrating seamless, end-to-end network technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent’s IT services can assist you with planning, installing, managing, and troubleshooting Windows Server systems that increase the business value of your IT system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
CRISC Certified Risk and Information Systems Control Specialists
Firewall Configure CRISC
Progent offers the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Remote Support Services SMS Server 2003 Migration
SMS 2003 Upgrade IT Services
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software products by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT tasks involving processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define efficient procedures and standards to manage handheld computers and intelligent portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security plan that includes standards, procedures and IT products to keep your IT network protected.
Select Topic: