Enlarging your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can help your Sandy Springs company to select the right technologies and adhere to leading practices in building and operating a secure virtual solution for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from on demand expertise for getting you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Sandy Springs, Georgia businesses to succeed with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Configuring the network infrastructure required to support a remote workforce can be especially challenging if you must manage a combination of personal hardware like desktop computers and laptops, Internet routers, and Wi-Fi appliances from an assortment of vendors and with a mix of OS software and firmware releases. Progent's experience delivering remote help for both outdated as well as current technologies in remote office solutions enables you to make cost-effective use of your available infrastructure and offers ready access to expertise for making essential updates. Support services available from Progent to help you to create a high-functioning telecommuting ecosystem include:

  • VPN technology makes it possible to establish a secure connection for authorized remote workers to access IT resources located at your company data center or in a public cloud. Progent can help you to configure and maintain VPN access between your teleworkers and your key IT resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide selection of endpoint devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to see and use a data center PC's desktop. This provides IT managers more control over the digital environment of telecommuters and ensures remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote consulting for integrating home routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting the whole family and visitors, are commonly utilized by telecommuters to access their Internet router for work. This can create performance as well as cybersecurity issues. Progent can help businesses to resolve these issues by providing services like Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi AP setup help.
  • Internet access methods affect the speed and reliability of connections between telecommuters and the company data center. Vital processes may require backup Internet access in the event the primary connection fails. Progent can provide guidance for picking Internet service providers, picking sensible service packages, and integrating redundant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Sandy Springs, Georgia company, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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    With Catalyst switches for small and medium-sized businesses, Cisco allows companies to realize the full benefits of bringing smart traffic control to their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features to make your network infrastructure sufficiently robust to handle real-time requirements, scalable to support future growth, secure enough to guard restricted information, and designed for prioritizing and controlling traffic flows to streamline system performance. Progent's Cisco certified engineers can help you select and deploy Cisco Catalyst switches appropriate for your business. Also, Progent's CISM and CISSP certified security specialists can help you create a comprehensive protection policy and set up Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 switches.

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    Progent's compensation structure is based on contribution, so just like being an independent contractor, your income is entirely driven by your generated revenue. Some Progent consultants stress quality of life and elect to work at an easy pace, utilizing our flexible schedule to pursue individual enthusiasms like mountain biking, motorcycle racing, snow boarding, surfing, travel, or sharing private time with relatives and friends. Others use the opportunity to make big bucks through lots of effort and extended hours. Progent completely encourages either side of the spectrum and any point in between.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including protection, detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by checking the health of critical assets that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so any potential issues can be resolved before they have a chance to impact your business.

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    Remote Consulting Apple Mac with Windows integration

    Progent's support specialists in Apple OS X and Microsoft Windows technology can help you integrate Apple Macintosh and Windows systems into cohesive environments with resource sharing and collaboration functionality. Allowing productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Mac and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer expert assistance to businesses that depend on these platforms to maintain their competitive advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads with your Windows network.

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    WSUS Consultancy

    Microsoft WSUS allows IT managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.

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    Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your essential network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner and safer Active Directory environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with government and industry security regulations, higher utilization of IT resources, quicker problem resolution, more dependable backup and restore, and increased uptime.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new threats.

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    For small organizations considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.

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    Widows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including secure multitenancy, agile infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to benefit from Hyper-V to install and manage virtual servers to cut network expenses and improve productivity.

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    The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help your company to manage your current PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, manage and troubleshoot firewall environments built around ASA firewalls with Firepower Services.

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  • Windows, UNIX, Solaris Technology Consulting
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    Progent's UNIX family consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience provides you with an easy single source to help you build and maintain a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent's Meraki wireless AP experts offer online and onsite support services to assist businesses of all sizes to design, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their mobility or device.

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  • On-site Support SCCM 2016 and Windows 10
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    System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings management, inventories network assets, protects against corporate data leakage, provides network health reporting, allows secure end-user self service, and offers a common point of control for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist you with any facet of planning, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

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    Open Now Small Business Network Consulting Firms Connecticut

    Progentís Technical Response Center (TRC) provides affordable nationwide extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide extended hours telephone help and online secure network connection to troubleshoot and resolve network problems rapidly and economically.

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    SRST Professional

    Progent's Cisco certified networking consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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    Even if your business has a small computer services staff and a limited IT budget, your information network can still have the same high availability and responsiveness that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent network management products for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your mission-critical network applications and servers operating.

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    Microsoft Entourage and Exchange Onsite Technical Support

    Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, enabling Mac users to get and transmit messages, examine the Exchange global address list, import addresses, synchronize calendars, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage education.

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