Consulting and Technical Support for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other vital business data. Progent offers Santa Ana, California companies support from BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or transition smoothly to a current mobile platform.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a single platform for handling key jobs such as smartphone installation, upgrades, and retirement while also providing a strong foundation for security and fault tolerance. BlackBerry BES Server delivers seamless communication between Exchange, Groupwise, or Domino email servers and BlackBerry handsets and allows over-the-air synchronization.

BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server offers a wealth of data protection options beginning with automatic encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits great versatility in adjusting degrees of security to meet the specific requirements of your company's network. Progent's BlackBerry authorized engineers can help your company to select powerful security features and enable them wirelessly. Examples of these over-the-air configurable security features are:

  • Lock down a BlackBerry device
  • Erase information from a missing BlackBerry smartphone
  • Disable Bluetooth functionality
  • Activate built-in protection against malware

BES Server also offers flexibility in selecting how to keep BlackBerry users from installing or executing unsecure or unauthorized software. Progent can help you to select protective techniques like:

  • Specify exactly which programs are permitted on the device
  • Block third-party programs from using non-volatile storage on the smartphone
  • Select which functions third-party software can access on the device
  • Limit the kinds of connections external applications running on the BlackBerry device can initialize
  • Prevent all external applications from being loaded or run on the BlackBerry device

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can also help your company to resolve a broad array of issues concerning synchronization, handset detection, messaging reconciliation, web access, wireless connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support expenses at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry engineers can also assist you to use management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security options.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements analysis, system design, installation strategy and implementation, performance tuning, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and hardware products match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, server hardware and mass storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can assist your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
To contact Progent about consulting assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.



An index of content::

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  • Altaro VM Backup Encryption Technology Consulting
    Urgent Online Troubleshooting Altaro VM Backup Live Backup

    Altaro VM Backup offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows CSV and for vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide range of services to help you to design, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.

  • 24x7x365 Information Technology Outsourcing Company BlackBerry Email
  • Remote Support Services Windows 7 Migration Microsoft Windows 7 Evaluation Specialist

  • System Consultant Windows 7 64-bit Upgrade
    Cisco Experts Microsoft Windows 7 Evaluation Consultant

    Progent's Microsoft certified engineers can help you to pilot Windows 7 to confirm application and driver compatibility and to check its performance and reliability running with your applications. Progent's consultants can also help you to estimate the potential strategic value of moving to Microsoft Windows 7. If Windows 7 makes sense for your business, Progent can help you to plan and execute a smooth deployment of Windows 7 from a an older release of Microsoft Windows.

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  • SCOM 2012 Migration Technology Consulting Services Remote System Center Operations Manager Consultant Services
  • BlackBerry Exchange IT Specialist Santa Ana-Tustin
  • SCVMM Planning IT Consultants SCVMM 2012 NVGRE Gateway Online Troubleshooting
  • SQL Server 2019 R Services Remote Consulting MCSE Expert Certified Consultant Services SQL Server 2019 Reporting Services
  • SQL Server 2019 Web Outsourcing SQL Server 2019 High Availability IT Services
  • SQL Server Capacity Planning Integration Microsoft SQL Server System Consultant
  • Orange County Southern California, U.S.A. BlackBerry Exchange Solutions Provider
  • Santa Ana Information Technology Outsourcing Firm 24/7 Santa Ana, California Information Technology Consulting

  • Network Consulting SCVMM 2016 and VMware
    Virtual Machine Manager 2016 Information Technology Consulting

    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management tools and is intended to provide a centralized mechanism for configuring and managing virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to upgrade efficiently from older versions of Virtual Machine Manager, design processes for building and installing virtual machines and hosts, implement fault-tolerant scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential advantages of new technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi support.

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  • BlackBerry BES Server Security Consultants
  • Services Documentation Online Troubleshooting Services Documentation Computer Consulting
  • Services Infor SyteLine CloudSuite Shop Floor Control Professionals Infor SyteLine CloudSuite Quality Control
  • Services Microsoft Hyper-V Server Virtualization Microsoft Hyper-V 3.0 Server Virtualization Technology Professional
  • Signature-based Virus Protection Support and Help Modern Network Security Computer Consultants
  • Small Business Server 2008 Support and Help SBS Premium Add-on Integration Services

  • 24/7 Support and Setup Citrix XenDesktop virtual desktops
    Citrix XenDesktop Professional

    For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist your company to design a XenDesktop environment that improves the strategic impact of your information network; integrate XenDesktop technology with your physical and virtual servers, end-user computers, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to follow best practices to maintain XenDesktop efficiently.

  • Small Offices Experts Computer Installation Small Business
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  • Support Signature-based Virus Protection ProSight Behavior-based Antivirus Specialists

  • Exchange Server 2016 Professional
    Troubleshooting Exchange Server 2013

    Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and supporting email solutions for businesses in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, fault tolerance, easy connectivity for off-site and wireless users, time-saving management tools, and seamless integration with telecommunications. Progent provides expertise and support services for Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2000. Progent can also help small or mid-size businesses to migrate to Exchange 2016 or Exchange 2013.

  • Support and Help SharePoint Server Windows SharePoint Services IT Consulting
  • System Center 2016 Disaster Recovery Consultant Services System Center 2016 Cloud Integration Support Outsourcing

  • MOM 2007 Integration Services
    24x7 System Center Operations Manager Onsite Technical Support

    Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.

  • System Center 2016 and SSRS Reporting Setup and Support System Center 2016 Orchestrator Technical Consultant
  • Technical Support Services Hybrid Office 365 Exchange integration Top Rated Hybrid Office 365 and Exchange Online Support
  • Technology Professional Private Cloud Virtual Datacenter Hosting Top Engineer ProSight Virtual Machine Hosting

  • Linux with Windows Technology Professional
    Online Support Services Windows, Linux, UNIX, Solaris

    If your company network combines Linux technology platforms with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive environment that permits all your operating systems to run side by side for simple management, transparent dataflow, high reliability, superior performance, and strong security. Progent's UNIX/Linux and Windows integration support services feature IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network help and repair, in-person technical support, and Help Desk Call Center outsourcing.

  • Troubleshooting Solaris UNIX Specialists
  • Troubleshooting Windows 7 Upgrade Windows 7 Migration Engineer
  • UNIX Online Security Consulting Sun Solaris Remote Consultants

  • Support Desk Services Troubleshooting
    Support Desk Services Computer Consultant

    Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who need fast access to a Help Desk Service Center with professional telephone support and effective escalation options but who must operate within a limited IT budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.

  • Ubuntu Linux, Sun Solaris, UNIX Support Santa Ana Anaheim Irvine Suse Linux, Sun Solaris, UNIX On-site Technical Support Santa Ana
  • IT Outsourcing BlackBerry Exchange Orange County
  • Urgent Louisiana Service Providers Nationwide Remote Network Consulting
  • Virus Recovery Consultant Endpoint Virus Immunization Computer Consulting

  • ProSight Email Guard AES Encryption Consultancy
    ProSight Email Data Loss Protection Specialist

    Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based control and comprehensive security for all your email traffic. The powerful structure of ProSight Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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  • Exchange Server 2019 On-site Technical Support
    Exchange 2019 Planning Network Consultant

    Progent can assist you in any facet of your migration to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.

  • Windows 8.1 Work Folders Technical Support Services Windows 8.1 Client Hyper-V Network Support Consultants
  • Windows SBS 2008 Consulting Services Immediate Microsoft Small Business Server 2008 Consultants
  • Windows Server 2012 R2 Computer Engineer Microsoft Expert Windows Server 2012R2 Security Computer Consulting

  • Integration Automated Desktop Management
    ProSight Windows Server Management Professional

    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the health of vital assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt your business.

  • Windows Server 2016 Software Load Balancing IT Consultants Windows Server 2016 Failover Clusters Computer Consultants
  • Windows Server 2019 Windows Time Service Computer Consultants 24x7x365 Windows Server 2019 Windows Time Service Remote Troubleshooting
  • macOS Remote Services Mac Online Engineers
  • 24-7 BlackBerry Desktop Manager Technology Support Orange County Southern California

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