Affordable Computer Help from Microsoft premier Experts for Companies in Santa Clara, CA
By delivering world-class support when you require it, making available specialized knowledge for key applications, providing high-value services like virtual data center hosting, billing solely for services delivered, and charging no setup fees or retainers for standard services, Progent enables your company to maximize the business value of your information system and cut service costs. Progent understands that information system security, reliability, and efficiency are as important to small businesses as to large enterprises but that smaller organizations don't have the economy of scale to invest heavily in computer networks and internal service staffs. Progent's basic value proposition is that no IT support firm can match Progent's ability to deliver the network support expertise your company requires when you require it and at a cost you can justify.

For larger companies, Progent can provide co-sourcing and project management support to add to the subject matter expertise of your in-house IT service team. Co-sourcing can cut costs and help meet schedules for major IT initiatives like software programming, business continuity planning and testing, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition provide access to accredited consultants to help your company to design and implement your cloud computing strategy.

Key Technical Areas Serviced by Progent for Businesses in Santa Clara, California
Progent provides the services of qualified consultants for all facets of business network technology found in small and midsize organizations. Technologies serviced by Progent include:

Support Delivery Alternatives Available for Santa Clara, California Companies
Progent has a selection of alternatives for providing small businesses and local governments with cost-effective computer services for technical support, consulting, hosting services, and network management outsourcing. Progent's model for providing computer support is based on the Help Desk operational structure familiar to big IT groups. Progent's Helpdesk Support Mechanism promotes rapid support, thorough service records, dependable follow-through, and tight cost monitoring for a range of network service delivery alternatives that include online troubleshooting, on-premises help, high-end consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center provides urgent and scheduled online service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and worldwide. Progent's seasoned support experts can assist clients to troubleshoot and fix network problems without the cost or delay of on-premises support visits. The experience of Progent's IT consultants allows them to resolve most network problems quickly. For the most challenging problems, Progent's depth of expertise allows the support team to escalate troubleshooting tasks to advanced subject matter experts. Progent offers a convenient, web-based signup procedure for first-time clients to accommodate urgent network problems and Progent bills per minute with zero startup charges or time minimums, so you are invoiced only for the assistance you receive. Specialists available online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISM-certified security professionals. Learn more details about Progent's remote network troubleshooting services.

  • Onsite Support
    Progent offers on-site computer support for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in tandem with Progent's online support engineers to give small businesses the ideal combination: in-person service professionals when you require them as well as the on-line expertise of Progent's worldwide team of IT engineers, security specialists, and business application developers. The wait time for in-person service visits is usually less than one business day. Progent requires no start-up or retainer charge for becoming a Progent client for onsite service. Learn more about how and why to register for Progent's in-person computer service.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems. For details, see Online Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small companies affordable access to world-class IT professionals who can provide help with vital products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, network protection engineering, high availability it system design, server virtualization solutions, plus integration, customization and training for business programs including accounting, operations, business analytics, sales automation, and office productivity software. Progent can provide assistance with one-time projects including office moves and massive system migrations, longer term projects such as management information software development and support, relational database software programming and DBA support, and web design, continuing services including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and network management, or emergency response like data restoration and malware removal.

  • Application Hosting
    Progent can host key applications like Exchange Server and Microsoft SQL Server to provide small businesses with greater degrees of availability, protection, and recoverability than is possible with the type of on-site data center that is achievable for most small and midsize companies. Since Progent utilizes the same facilities that support the gear of many of the planet's biggest information technology companies, Progent can eliminate the investment in creating and managing the infrastructure needed for enterprise-class environmental control, electrical backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also see to it that upgrades and revisions stay updated, protection and performance is constantly monitored, and systems are consistently backed up and available for complete and prompt recovery. Learn additional information about Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for the entirety of a small organization's production servers in a setting that not only delivers the top degree of availability and extensibility but that is also simple for customers to migrate to another service firm or to bring in-house when your situation warrants it. Progent's Private Cloud hosting service is founded on mature virtualization techniques that permit small businesses with mixed environments to benefit dramatically on the costs of hardware, infrastructure maintenance, and IT administration while achieving enterprise-class availability and an unparalleled degree of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally administered package, can support the multi- platform and loosely standardized networks common with smaller companies, and retains control of the software in the customer's hands so that migrating to a new virtual host is quick, reliable, and inexpensive. This avoids ending up a prisoner of a specific hosting service while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent offers expert remote support to help organizations of any size connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that utilize on-premises IT assets as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background providing advanced consulting services online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to address the entire malware attack progression including blocking, identification, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through leading-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and enables rapid recovery of vital files, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, track, enhance and debug their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that need important updates, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading information security companies to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT staff and your Progent consultant so any looming issues can be addressed before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of time spent searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your core network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with government and industry security requirements, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and less downtime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's ability to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your current antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup environment that aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Choice for Santa Clara, California Businesses
Progent's size, breadth and depth of information technology expertise, and experience with enterprise IT support allow small businesses to avoid the problems related to over dependence on thinly staffed support firms or independent engineers.

Working with Progent allows your small business to:

  • Prevent Over Reliance on Individual Support Consultants
    For IT support, small companies often depend excessively on individual consultants. Though individual support providers carry lower expenses than more substantial IT service firms and can afford to charge apparently lower fees, individuals are sometimes stretched to far to react quickly to critical problems. If an independent engineer is busy with different customer, ill, on travelling, or in training, the lack of backup staff may require your company to wait for help in case of a crisis. As your small business grows, network unavailability or difficulties with line-of-business applications become more costly. The dollars you thought you were saving on a freelancer can disappear quickly because of lost productivity. Also, when freelance engineers confront unfamiliar technologies, the lack of a large engineering group to count on for assistance forces them to train with the meter running while your business ends up footing the costs for their continuing training.

  • Gain Access to Expertise in Sophisticated Network Solutions
    The majority of smaller service organizations or freelance consultants specializing in small business network consulting may excel at providing connect-the-dots solutions but lack the background to deal cost-effectively with complex IT configurations with a variety of platforms, numerous offices, Voice over IP systems, mobile workers, interconnected financial and operational software, data-driven web sites, and specialized line-of-business software. Progent's background with global enterprises and Progent's large team of specialists can benefit your business because big-company networks are characteristically complicated, support problems require thorough knowledge in numerous technical disciplines, and achieving a high degree of stability, reliability, and protection calls for enterprise-proven leading practices.

  • Build a Solid Foundation for Seamless Growth
    Small businesses typically begin with an IT system implemented on a tight budget. Lacking a strong basis, a sequence of band-aid repairs often get piled on top of a tenuous structure. As a business grows, reliability and expandability problems can hinder the success of the business. Such environments need thorough evaluation, intelligent strategic planning, and broad-based experience to upgrade to an IT environment that can provide the reliable basis to meet current business needs and support future expansion.

  • Team with Solution Consultants, Not Resellers
    Smaller businesses need direction and insight to navigate through an increasingly complex maze of technology options offered for enabling growth and improving productivity. They do not need an IT engineer or support firm that attempts to promote products. Progent avoids conflicted motives by not selling any products. Progent sells consulting and services only. This permits Progent to match consulting support services with the genuine interests of customers. Mixing network consulting and product selling can result in a conflict where the proposed solution is based on a preselected vendor instead of being based on the true needs of a client.

Get in Touch with Progent
If your Santa Clara, California company needs to get in touch with Progent to find out about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Fast Remote Network Support
For immediate remote support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

Aptos Computer Consultancy Services in California California Watsonville Technical Support Organizations
Austin Windows Server 2016 On-site Support Windows Server 2019 Small Business IT Support Firm in Austin Texas
Microsoft Certified Project Online Integration Companies
Microsoft Project Team Planner Engineer

Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, operating and debugging all versions of Microsoft Project, Project Server, and Project Online and can provide a broad range of cost-effective remote consulting services based on industry best practices to help businesses of any size to get all the advantages of this leading platform. Services available from Progent include solution design, software configuration and upgrades, setting up secure collaboration among onsite and offsite users, network optimization, and specialized webinar training.

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BlackBerry Software Technical Support Outsource BlackBerry Enterprise Server Small Business Computer Consulting Firms
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Reports for Microsoft Report Builder
Microsoft Management Reporter Developer Firm

Progent can provide online and on premises consulting to assist your organization with any phase of business intelligence (BI) reporting from debugging or modernizing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI consultants can help you to support your existing reporting environment, assist you to upgrade reports and databases from a discontinued reporting product to a current solution, and provide custom online mentoring tailored to your specific needs. Progentís management reporting professionals can provide experience in the leading business analytics reporting tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.

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Forefront Threat Management Gateway 2010 Support
Microsoft Forefront TMG 2010 On-site Support

Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and provides a centrally managed web gateway that delivers a single-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, permits custom reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower costs and enhance availability. Progent's Microsoft consultants can assist you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server.

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California Campbell Security Consulting Companies Santa Clara Migrations
Check Point Series 80 Security Firms Check Point Software Blade Secure
Cisco ASA firewall VPN Engineer Technical Support Services for ASA and PIX Firewalls
Microsoft Exchange 2003 Online Technical Support
Exchange 2003 Server Migration Consultant

Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2003 migration plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.

Cisco CCIE Migration Help in Santa Clara County California Microsoft Mac and Linux Desktop Solution Providers
Cisco Design Companies Cisco Server Help
Cisco Remote Access Small Business IT Consultants Cisco Certified CCIE Small Business IT Consulting Company
CISM Security Security Mid-size Business Consulting Service Firm
Network Service for Mid-size Business

Progent offers technical support for medium size businesses with 100 to 250 network users. The medium size business or office has typically been an overlooked segment of the market for IT support expertise. The cost structures and support delivery models of major third-party service firms make them too expensive for the typical small business or small medium business (SMB), which usually relies on a modest IT budget with which to support an information system whose complexity and sophistication are frequently similar to the information systems of far bigger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office technology and proactive network monitoring, dramatically reduces the network maintenance expenses of a small-medium business while providing the small organization with enterprise-level service from certified, world-class consultants with background in a broad array of small business network solutions. If your mid-sized company or small business is searching for levels of IT help appropriate for a medium size organization without budgeting enterprise prices, call Progent.

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Solaris Online Consult
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Progent provides national online phone support and consulting services for businesses who run Sun Solaris environments or whose information systems feature a mix of Solaris and Microsoft Windows products. Online IT help provides maximum leverage for your information technology dollar by extending user efficiency and shortening the time billed for computer repair services. Advanced remote support utilities and skilled technicians and consultants combine to enable Progent to solve most IT problems without wasting time and expense by traveling to your site. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security specialists to assist you with the toughest network issues.

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Microsoft Virtual Machine Manager Technology Consulting Services
System Center 2012 R2 Virtual Machine Manager Online Support Services

Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to migrate from a legacy edition of SCVMM or from a third-party management system, and Progent can help you to optimize and repair your current SCVMM ecosystem so you get maximum return on investment.

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Juniper J6350 Router Security Evaluation
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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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If your company is developing UNIX or Linux software on a network that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of strategic expertise without the continual distraction of managing your business network. By using automated server monitoring and by providing online and on-site support when your business needs it, Progent offers an economical solution for supporting an IT system that features high availability, security, and efficiency. Progent's Linux developer support services feature comprehensive network support outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring services, and Helpdesk services.

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Emergency Phone Support Consultancy Services in Santa Clara Saratoga Willow Glen Cisco Experts Danville Networking Group Northern California
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CCIE Certified Aironet 2700 Access Point Consultants
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Progent's Cisco-certified wireless experts can assist businesses of any size to plan, implement, manage and troubleshoot Cisco Aironet wireless AP environments to achieve the throughput, coverage, capacity, expandability, security and ease of management required for seamless access between wireless and wired networks. Progent offers affordable online and onsite consulting services for both end-of-life and current 802.11ac Aironet APs and Progent can assist you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.

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Microsoft Certified Partner Migration Support
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Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete technical solutions for your information network.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, designing or validating business continuity solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble proper pilot environments, the lab cuts capital outlay and technical risk while keeping critical network projects on schedule.

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Indianapolis, Marion County, Indiana Cisco Technical Support Firm Network Assessments in Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN, South Bend, IN
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Progent can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller technology.

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Progentís computer outsourcing support offerings for small businesses include designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and in-person repair, fixing chronic integration issues, and creating a comprehensive security plan. Progent can show you how to enhance system availability and performance via fault-tolerant configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale upgrades and can assist with requirements definition, resource inventory, BOM development, vendor selection, procurement coordination, and full documentation. Progentís computer outsourcing help also includes education for office productivity packages such as Office XP.

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Progent's Microsoft engineers can provide advanced expertise in deploying, managing and troubleshooting any edition of Project, Project Server, and Project Online and can provide a broad variety of affordable online consulting services following industry best practices to help businesses of any size to receive all the benefits of this powerful project management solution. Services available from Progent include system planning, installation and upgrades, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Application Coding
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For custom program creation, Progent can supply programming consultants to produce business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers experts in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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Online Help for Windows, UNIX, Solaris
Solaris with Windows Consulting Services

If your company is producing UNIX or Linux applications on a network that has Windows-based processors, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the constant hassle of managing your business network. Through the use of smart network monitoring and by delivering online and in-person assistance as your company needs it, Progent represents an affordable way for maintaining an IT system that features high reliability, protection, and performance. Progent's developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, remote and on-site support and repair, network monitoring services, and Help Desk services.

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Microsoft Project Server 2013 Application Consultant
Microsoft Project Server My Sites Engineer

Progent's Microsoft-certified engineers offer advanced expertise in deploying, operating and debugging any edition of Microsoft Project Server and can provide a wide variety of cost-effective remote support services based on industry best practices to help businesses of all sizes to receive all the benefits of this powerful project management solution. Support services available from Progent include solution planning, installation and migration, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.

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Online Technical Support for Office Web Apps for Mac

Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Mac and Windows systems.

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Consultant for Server Management
Virtualization Services

By using virtual servers, companies are able to operate many virtual servers on a single actual server. Virtual server technology allows businesses to gain all the advantages of server isolation, but without the costs that goes with buying extra server equipment. Virtualization is also the enabling technology for private clouds, which offer important advantages including reducing the costs of hardware, datacenter facilities, and management while improving data protection, network reliability, and recoverability. Other useful server management options include server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's certified server management consultants can help you in all aspects of server consolidation and administration to enable your company to contain expenses and save time.

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Remote Support Services for Microsoft Operations Manager

Remote continuous network monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a level of protection that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as economical services designed to help you to detect and fix a an array of network problems before they get big enough to hurt your business.

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Microsoft Small Business Server 2011 Computer Consultant

Microsoft Small Business Server is a low-cost collection of essential servers that offers the basis for a feature-rich but manageable information. The integration demands of the Microsoft .NET functions bundled with Small Business Server calls for an IT consultant with hands-on expertise and broad experience in planning and implementing cohesive end-to-end business technology systems. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and troubleshooting network environments powered by the Microsoft SBS suite of servers and programs.

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MCSE Expert Certified Windows SharePoint Services Computer Consultant
Outsourcing for SharePoint Portal Server

Progentís Microsoft-certified consultants offer small and midsize companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server provides a common location for your workers or clients to access, manage, share and manipulate relevant data, documents, and applications and to communicate with other people. It enables faster and better decisions, more effective access across groups and more economical business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and without a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the information theyíve developed in a way that makes data easy to find, download and apply.

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Cisco Firepower URL Filtering Outsourcing
Consulting for ASA with Firepower

The new ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, manage and troubleshoot firewall environments built around ASA 5500-X firewalls with Firepower Services.

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Microsoft Financial Software Specialist
Outsourcing for Dynamics GP/Great Plains

Progentís Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool built, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting products in the Dynamics GP/Great Plains line, offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented approach you can license only the capability you currently require, with the ability to add clients and increase functionality when necessary. Progentís Microsoft Dynamics GP Software support engineers can help you deploy, customize and administer Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.

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Edge Routers Online Support
Edge Routers IT Consultant

Cisco offers an extensive product line of routers that includes routers built to deliver the protection, bandwidth, and reliability demanded by organizations ranging from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.

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Support and Integration for Server Monitoring
Operations Manager IT Consultant

Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are vital to preserving the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of all sizes can get a level of protection that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical services designed to assist your company to identify and fix a an array of IT network issues before they get big enough to impact your business.

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Contract Development for E-Commerce
Reporting for Great Plains

For custom application creation, Progent can supply programming consultants to produce business software in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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Class for InDesign
Quark Training

Progent's Mac consultants can support the creative aspect of Mac computing by providing help services and training in imaging, sound, and video. Progent's consultants offer expertise in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.

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Progent Startup Businesses Consulting Services
Network Design Consultant for Progent Startup Company

Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions during his time as as a system architect, software developer, project manager, deployment expert, and problem solver for small companies, start-ups, and global corporations.

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CRM Network Consultants
Microsoft Dynamics CRM Technical Support

Microsoft CRM helps small businesses nurture positive client interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help promote sales success and deliver consistent, effective customer service. Progent can configure the optimal network environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer service databases.

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Microsoft Exchange 2000 Upgrade Consultant Services
Exchange 2000 Server Upgrade Network Consulting

Progent is among the most experienced IT support firms for integrating email systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive the full benefits of Microsoft Exchange 2000 for typical situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 support.

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Network Infrastructure Monitoring Professional
Small Business Network Management Outsourcing Consultant

Progent's ProSight family of managed services are geared to provide businesses who maintain minimal internal network support staffs with affordable access to enterprise-class management platforms and technical expertise. Benefits of the ProSight line of managed services include predictable network maintenance costs, automation of routine management processes, ongoing adoption of new information technology, smooth migration from legacy systems to current solutions, close alignment of information technology with strategic objectives, guidance from veteran IT experts, and freeing up management to concentrate on business rather than ever-changing network technology.

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Check Point 3000 Firewalls Security Audit Services
Cybersecurity Consultancies for Check Point Power-1 Firewall

Progent's Check Point firewall experts can show you how to design, deploy, and administer firewall environments built around Check Point Software NGFW security gateways and Check Point's cloud-based security services. Progent's consultants can also help you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.

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Progentís Technical Response Center offers nationwide extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone help and remote direct network connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of technical experience available from Progent's team of country-wide service professionals makes it possible to escalate even the most difficult problems to qualified specialists as required. For critical issues, the TRC endeavors to respond to your call for service in less than one hour.

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ISA 2000 Server Network Engineer
Microsoft ISA Server Consultant

Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with many offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security needs without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.

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Exchange 2013 Security Remote Support Services
Computer Consulting for Exchange 2013 Configuration

Exchange Server 2013 includes major enhancements to the capabilities of Exchange 2010 and delivers powerful new features plus a revamped architecture. These improvements affect key areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management for Microsoft Exchange 2013.

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Progent's Management Team Computer Consultants

Progent's management team includes industry veterans with years of experience delivering computer consulting, troubleshooting, and long-term IT planning to businesses ranging from small offices to global enterprises. Great service calls for great personnel, and Progent stands out by having assembled a management team that can provide customers with the top service value available anywhere.

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Microsoft Certified Partner Windows Server Essentials Server Backup Professionals
Windows Server Essentials Professional

Microsoft Windows Server Essentials is an affordable, versatile operating system that enables small businesses to make the move from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that combines local and virtualized cloud-hosted resources. Progent's consultants offer cost-effective online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to determine the potential business advantages of migrating to Essentials and adopting a hybrid on-premises/cloud-based model for your computing environment. Progent can provide full-service project management support so you can design and execute an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting help, technical support, and training.

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Support for Server Monitoring
Microsoft System Center Operations Manager Support Outsourcing

Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can afford a level of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as low-cost services created to assist you to detect and fix a an array of IT network issues before they can hurt your business.

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Check Point Software Consultants

Progent's Check Point Software consultants can show you how to choose and configure Check Point Firewall and VPN utilities and appliances powered by Check Point Software's security platform to provide an affordable and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and offer a single stop for on-going network support, administration, education, and design services.

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Computer Consulting for Fully Redundant Internet Network
Support Outsourcing for Fault Tolerant Internet Connection

Progentís fault tolerant system experts offer non-stop computing support, disaster recovery planning, system load balancing, high-availability interoffice access, 24x7 Internet interface design, high-availability data center consulting, and other non-stop networking services to show your company configure a non-stop network for line-of-business applications. Progent has the background to develop affordable, non-stop systems by deploying the evolving library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can help you design a high-availability mutli-site network with a completely redundant Internet connection and efficient system load balancing.

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Cisco VoIP phones Single Number Reach On-site Technical Support

Progent's CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.