Expert Online Technical Support for Santa Clarita, California Networks from World-class Consultants
Small businesses have traditionally been ignored by large IT support firms. Some small businesses permit themselves to grow excessively dependent on freelance engineers or small consulting organizations who don't have the bandwidth or broad skill sets to respond promptly or effectively to network emergencies. Still other small companies turn to giant service firms that employ personnel trained to provide standardized solutions to ordinary problems but who are missing the experience and versatility to deal with the diversity of environments and lack of standards typical of small business IT systems.

Progent's proven approach to delivering low-cost and successful network service to small companies has made Progent among the most respected Microsoft-certified network consulting organizations in the country. Progent has provided remote support to small businesses in every state in the country (refer to Progent's customer testimonials).

For larger companies, Progent offers co-sourcing services to add to the subject matter expertise of your internal IT service team. Co-sourcing can reduce expenses and help meet schedules for big projects such as software design and development, disaster recover/business continuity preparedness, network security audits, office consolidations, or software migrations and upgrades.

Progent can also provide the services of certified consultants to assist your business to plan and implement a sensible cloud strategy.

Main Products and Technologies Serviced by Progent for Santa Clarita, California Office Networks
A Microsoft-certified Partner IT service firm with a large group of Cisco certified CCIE network consultants and Apple Computer certified consultants, Progent provides urgent assistance and low-cost remote consulting to Santa Clarita, CA companies for a wide array of information technologies such as:

Service Delivery Options Available for Santa Clarita, California Companies
Progent has a variety of alternatives for providing small and midsize companies and local governments with cost-effective computer services for technical support, system architecture, hosting, and network management outsourcing. Progent's model for delivering computer support is built on the Help Desk Call Center structure familiar to larger IT support groups. Progent's Helpdesk Service Model promotes rapid support, comprehensive service records, dependable follow-up, and tight expense monitoring across a range of IT service delivery options that include online repairs, in-person help, top-level consulting, plus server hosting.

  • Online Service
    Progentís Technical Response Center (TRC) provides emergency and routine remote support for Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's certified service experts can help customers to troubleshoot and fix network issues without the expense or delay of in-person service calls. The background of Progent's network engineers makes it possible to handle the majority of network problems rapidly. For complex problems, Progent's breadth of expertise makes it possible to escalate support calls to world-class subject matter experts. Progent offers a convenient, web-based registration procedure for new customers to address emergency situations and Progent bills by the minute with no sign-up fees or time minimums, so you pay only for the help you receive. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISSP-certified security engineers. Find out more information about Progent's online computer troubleshooting expertise.

  • Onsite Service
    Progent offers onsite technical assistance for signed-up clients in major metropolitan areas in the U.S. Progent's on-site support personnel can work in conjunction with Progent's remote support experts to give small and midsize businesses the optimal solution: on-premises service professionals when you need them as well as the remote expertise of Progent's worldwide team of network consultants, security professionals, and business application developers. The response time for on-site support calls is typically less than one business day. There is no start-up or retainer charge for becoming a Progent client for onsite service. Learn more concerning how and why to register for Progent's in-person computer support services.

  • Help Desk
    Progent's Help Desk Call Center Services are designed for small and midsize businesses and local governments who need prompt and reliable access to a professional Help Desk with effective phone assistance, online repair capability, and sufficient technical strength for all needed problem escalation. Because small and midsize businesses typically have limited IT funds and can spare scant executive bandwidth for handling IT support, Progent's Help Desk Outsourcing Services could be the most efficient way to make sure that business information systems are always up and running. Read more details concerning Progent's Help Desk Call Center outsourcing services.

  • Consulting Services
    Progent offers small and midsize businesses affordable access to enterprise-class IT professionals who can deliver assistance with vital products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network design, network protection consulting, high availability it system design, server virtualization solutions, plus integration, customization and training for small business software such as accounting, operations, reporting, CRM, and office productivity packages. Progent can provide assistance with one-time projects including site relocations and massive system upgrades, longer term initiatives like business information software development and customization, relational database application programming and DBA support, and web design, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure health monitoring and network management, or emergency services like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for mission-critical business applications like Microsoft Exchange Server and Microsoft SQL Server in order to provide small and midsize businesses with greater levels of dependability, protection, and recoverability than is possible with the type of in-house data center that is practical for most small and midsize businesses. Since Progent utilizes the same data centers that support the equipment of some of the world's biggest information technology organizations, Progent can eliminate the cost of building and managing the infrastructure required for enterprise-class cooling, electrical failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also see to it that patches and revisions stay updated, protection and efficiency is continually tracked, and systems and data files are consistently archived and available for complete and prompt recovery. Learn more about Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting services for the entirety of a small organization's servers in an environment that not only delivers the highest degree of fault-tolerance and scalability but that is also convenient for clients to migrate to a different support firm or to bring in-house whenever your situation warrants it. Progent's Private Cloud hosting service is founded on proven virtualization techniques that permit companies with mixed networks to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while getting world-class availability and an unprecedented level of vendor alternatives. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based software in one centrally managed service, can support the multi- OS and loosely standardized networks typical of smaller companies, and keeps ownership of the licenses in the client's possession so that migrating to a new virtualized system is fast, reliable, and inexpensive. This avoids becoming a captive to a single hosting service while still offering all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent offers advanced remote consulting support to help businesses of any size connect their networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid architectures that seamlessly combine on-premises IT assets along with public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the entire malware attack progression including filtering, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering through leading-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your company's specific needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical files, applications and VMs that have become lost or damaged due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and debug their connectivity hardware such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off common chores like network mapping, expanding your network, locating devices that need important software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of top data security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save as much as half of time wasted searching for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) system. Both also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, better compliance with government and industry security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability. Learn more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your company's ability to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup/recovery environment that aligns with your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the fundamental system software and office productivity applications important to the majority of small and medium-size companies and local governments. As a Cisco-certified partner, Progent also offers expertise for an increasingly sophisticated collection of infrastructure technologies such as PIX and ASA firewalls, switches, routers, VoIP solutions, and wireless connectivity. In addition, Progent's CISSP-certified security experts, CISM-certified security engineers, CISA-authorized security audit specialists and GIAC-authorized information assurance professionals can provide a business-wide perspective on system security and can help with complex security programs such as SIEM solutions to help enterprises comply with business standards and statutory regulations for IT data protection and reporting.

The scope and size of Progent's engineering team offer a unique array of advantages to customers trying to maximize the productivity of their information system within a realistic budget. These advantages include:

  • Best Industry Methodology
    Progentís team of Microsoft and Cisco qualified experts average more than a decade of real-world professional background, at the front lines of IT support, executing a wide range of technical projects for a large mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent teaches its support personnel. This guarantees that you get not just world-class technical skills, but also a support engineer with proven methods for solving actual IT problems rapidly. Read more concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to charge for remote service and in-person visits by the minute. Consequently, you are billed just for delivered services. Progent does not demand a higher rate for after-hours or priority support, and Progent does not charge for travel except for emergency support where on-site work is less than four hours. Also, Progent imposes no registration charge and asks no retainer for services delivered during regular business hours. Many support organizations impose substantial minimum payments or bill in increments of a quarter hour or longer. Progent's small billing granularity avoids king-size bills for fast solutions. Another advantage of by-the-minute pricing is that customers are less tempted to allow simple problems to fester until they grow into big problems. Find out additional information concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Delivered Services
    Progent has created a comprehensive support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small service firms who offer scant documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every staff member to every client. The practice of documenting and archiving service activity results in more effective support and eliminates a slew of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to release vital service information. Learn more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent faces few competitors. Small businesses who utilize freelance consultants or who employ in-house support staffs gain when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, protected, and efficient. Read more about Progent's knowledge transfer services.

How to Contact Progent
In case your Santa Clarita, California business wants to get in touch with Progent to find out about IT outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Fast Remote Technical Help
For immediate remote help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).














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An index of content::

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Progent is a leader in economically delivering world-class IT support to small companies. Progent's success in handling the IT service needs of the historically underserviced small company sector is the cumulative outcome of major technical and process innovations that have eliminated much of the traditional expenses out of managing IT support, added unprecedented technical expertise into the support system, and significantly streamlined the solution cycle.

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Progent's UNIX platform support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single source to help you build and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.

BlackBerry BES Network Consultation BlackBerry Synchronization Small Office IT Consulting
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Progent's Virtual Help Desk Call Center services are a seamless extension of your internal IT support staff. Virtual Help Desk can include high-end call center services such as a special telephone number with customer-specific greeting. Progent can also rout calls directly to staff members who are specially set up and trained to handle your account. Also, Progent's Helpdesk professionals can use trouble tickets from any client trouble ticket system for seamless integration with your in-house support services organization. Benefits of Progent's Virtual Network Support Help Desk services include professional Microsoft Help Desk expertise the minute you call, transparent expansion of your internal resources, comprehensive help for critical client issues, and by-the-minute billing.

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Progent offers expert remote support services to help organizations connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that combine physical IT assets along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration services such as Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience providing high-level consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.

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Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management and analytics platform that integrates information and processes across your business, interfaces seamlessly with other applications, and connects workers, customers and vendors unrestricted by time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a robust, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.

BlackBerry Software Migration Consultants Baltimore Towson BlackBerry Enterprise Server Technical Support Organization
Microsoft Project Team Planner Engineer
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Progent's Microsoft engineers offer advanced support in implementing, managing and debugging any edition of Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective remote support services based on proven best practices to assist organizations of any size to get all the advantages of this leading platform. Consulting support available from Progent include solution planning, software configuration and upgrades, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and specialized online training classes.

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Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget.

CISA Certified Security Expert Computer Support Consultant Fairfield Network Service
CISSP Cybersecurity Tech Services Remote Firewall Security Firm in Omaha Nebraska
CISSP Evaluation Security Evaluation Connecticut
Live Online Office 365 Training Networking Help
Online Visio Training Software Security Consultant Tampa, Florida

Progent offers live online instruction for an array of desktop applications and environments such as Office and Office 365 Excel, Word, Access and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of traditional in-person seminars, such as instant interaction between clients and teachers, but eliminates the costs of transportation and the hassle of attempting to accommodate the availability of many workers. Offered to single students or classes of all sizes, Progent's live online training allows the teacher to run the seminar from a remote facility and the students can be dispersed across a campus or all over the country. Virtual training supports powerful learning tools like virtual white boards, real-time questions, and shared desktops. Classes can be brief and personalized to specialized subjects or longer in duration and wider in scope.

CISSP Evaluation Richmond Piedmont CISSP Network Security Auditor
CISSP Protection Security Tech Services for Firewall
IT Outsourcing Group for Microsoft Windows 7 Upgrade
Microsoft Windows 7 Consultant Services Cincinnati

Progent's Microsoft certified engineers can help you to test Windows 7 to verify application and driver compatibility and to check its speed and stability running with your applications. Progent can also help you to assess the potential business advantages of adopting Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist your IT organization to plan and implement a non-disruptive upgrade to Windows 7 from a your current release of Microsoft Windows.

Chicago Network Specialist Microsoft and Cisco Authorized Expert Consulting Team for Chicago, Illinois
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SQL Server Analysis Services Reporting
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Progent offers online and on premises consulting to help you with any facet of BI reporting from debugging or enhancing reports to designing and implementing an advanced BI solution. Progent's management reporting consultants can help your company to support your existing reporting environment, assist you to migrate reports from an outdated reporting platform to a current solution, and provide custom online mentoring tailored to your individual needs. Progentís management reporting consultants can provide experience in all popular business analytics reporting and visualization tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

Cisco CCIE Network Management Computer Installation for Small Business Network Corona Chino Hills Yorba Linda
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Consultancy for Microsoft Windows 10 Assessment and Deployment Kit Spokane, Washington

Progent's Microsoft-certified consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter access, data and identity security, streamlined deployment and administration, network design, wired/wireless convergence, business continuity planning, group and personal training for network management staff and end users, and ongoing Call Center support services.

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Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security designs for IT networks with multiple locations, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small company plan and deploy an installation of ISA Server 2004 that supports your IT protection needs without restricting your network.

Cisco Outsourcing IT Support Expert for Cisco
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If you need assistance writing, improving, or troubleshooting applications for Windows, Linux, or the Web, Progentís expert team of programmers, database designers, and project managers can ensure you get the project done on schedule and within budget. Progent's experienced application developers can provide affordable and efficient online help for projects as simple as creating VBA scripts for Office Excel or as challenging as developing mission-critical database applications built on SQL Server or MySQL.

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ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the health of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they can disrupt productivity.

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Progent's Data Center engineers can show you how to select fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant co-location sites are particularly attractive to small companies because of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Attempting to create an on-site data center that offers even a basic level of fault tolerance is too expensive for typical small businesses. Progent can show you how to get all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of engineering and support services.

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Progent's ProSight portfolio of managed services are geared to offer organizations who have small internal IT administration and support staffs with affordable access to world-class management tools and consulting expertise. Advantages of the ProSight catalog of managed IT services include fixed network management costs, automation of common administrative tasks, ongoing absorption of the latest technology, graceful migration from legacy systems to modern solutions, close alignment of computer technology with business goals, access to seasoned IT consultants, and allowing management to focus on business instead of ever-changing network technology.

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Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over 25 years of background helping manufacturing, distribution and service organizations to simplify complicated supply chains and improve the efficiency of key business processes to get products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that can range from as-needed advice to solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and DBA services.

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Microsoft SQL Server 2014 includes major improvements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services that include system design, configuration, administration, remediation, and application development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 investment.

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If your organization does not need urgent remote support but you think you will need technical services with your information system soon, you can save time and money and guarantee that the right IT skill will be ready when you want it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email information@progent.com.

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Progent is among the most qualified network support firms in Northern California for creating email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size businesses get all the advantages of Exchange 2000 under typical scenarios including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.

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Progentís IT outsourcing packages provide affordable computer support for small companies. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting IT support budgets to increase in a more moderate and manageable manner than is possible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and highly available system architecture for your vital business software based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to offer a unified solution for deploying and administering virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to upgrade efficiently from legacy versions of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and VM hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and assist you to assess the potential advantages of new technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi support.

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Progent is looking for a variety of on-staff employees such as solutions-driven MCSEs; network experts who have Cisco CCDP or CCIE credentials; and specialists in advanced network design with backgrounds in mobile access, wireless networking, non-stop systems, disaster recovery planning, data preservation, and VMware technology. Progent is also looking for desktop support experts, remote troubleshooting professionals, and CISSP or CISM accredited security professionals. We are also looking for experienced managers who can perform efficiently in our high-growth, virtual office environment. Progent works with independent consultants who have proven knowledge and field experience in high-demand IT topics beyond our primary technical focus. Progent's Experts Group employs contractors who offer consulting and programming services for mission-critical solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with popular platforms such as Linux derivatives, Macintosh, or Sun, or can provide expert help in technologies like telecom, web site design, EDI, web commerce, or database management. Freelance contractors qualified by us cooperate with Progent's staff professionals to deliver end-to-end IT services for small company networks.

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Great Plains Computer Engineer
Dynamics GP Remote Consulting Indianapolis

Progentís Microsoft certified consultants provide a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP package based, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and configure, and with its modular approach you can license only the capability you currently need, with the ability to expand clients and increase capabilities when necessary. Progentís Dynamics GP/Great Plains support engineers can help you install, configure and administer the latest release of Microsoft Dynamics GP or migrate smoothly from an older release.

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For corporations with branches in Northern California or any area served by Progent's engineers, Progent's Microsoft-certified IT support professionals and authorized Cisco system specialists offer a range of network support services including project planning, Sarbanes Oxley compliance, site relocations, corporate security, system design, local or remote branch office support, and troubleshooting for data center hosting environments. A Progent IT architect can help you design a multi-site network that makes efficient use of co-location facilities and Internet data centers. Progentís Microsoft certified consultants can help large enterprises plan, deploy and support major rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.

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ProSight Email Data Leakage Prevention Consultant
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Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and world-class security for your email traffic. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.

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If you need assistance writing, improving, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progentís team of program developers, relational database architects, and software project managers can help ensure you get the project done on schedule and within your budget. Progent's seasoned application developers can provide cost-effective and efficient remote help for projects as small as writing Vidual Basic scripts for Excel or as challenging as rolling out line-of-business RDBMS applications based on SQL Server or Oracle.

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Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT management team, develop a corporate-wide security plan, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.

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Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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Microsoft Services for Exchange 2013 Voice Mail
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Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements affect vital facets of IT including ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange 2013, create an efficient test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.

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Progentís Microsoft certified experts provide small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install critical applications rapidly and reliably to specified workers, lower product costs and adhere to licensing agreements by determining usage profiles, enhance Windows protection by improving your knowledge of vulnerability and by installing critical patches, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by efficiently exploiting the administrative functions built into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.

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Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco certified IT consulting experts. With Progent's affordably priced IT support programs, small and midsize organizations can choose a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company information systems world-class reliability, security, and productivity.

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Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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Engineer for Slackware Linux
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If your company is producing Linux-based software in an environment that has Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to focus on your area of high-value expertise without the constant distraction of managing your business network. By using smart server monitoring and by providing remote and on-site assistance when your business needs it, Progent offers an affordable alternative for maintaining an information system that provides excellent availability, protection, and performance. Progent's Linux developer support offerings feature comprehensive network support outsourcing, virtual infrastructure, online and on-premises support and troubleshooting, 24x7 monitoring, and Helpdesk support.

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Progent's Microsoft-certified consultants offer online or onsite support to assist businesses of all sizes to design, implement, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older versions of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for fixing especially challenging problems, or full project management services. Progent can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and troubleshooting SCOM environments and can provide companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix critical problems detected by System Center 2012 Operations Manager.

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Progentís IT outsourcing support offerings for small businesses feature designing Windows XP, .NET Server, and BackOffice environments, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, resolving stubborn IT problems, and creating a company-wide security strategy. Progent can help you enhance network reliability and performance via non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also offers project management assistance for large-scale migrations and can assist with requirements assessment, product identification, BOM production, sourcing selection, procurement logistics, and complete documentation. Progentís IT outsourcing help also features training for office productivity packages such as Microsoft Office XP.

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Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud integration, works with popular handheld devices, permits single login with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and experience to address the many technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the return on your investment in this mission-critical product.

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Progent has extensive experience delivering a full-spectrum of remote IT consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering advanced remote IT consulting and has provided IT solutions to organizations in all 50 states. Online support saves travel costs and solves issues more quickly than onsite support.

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Progent provides high availability load balancing consulting covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.

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Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to plan and implement a smooth migration of your current SQL Server environment to any network model including onsite, cloud-hosted, or hybrid. Progent's consultants offer remote or onsite support ranging from on-demand design assessment or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.

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Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco qualified network consulting professionals. With Progent's affordably priced network support packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide small business information systems world-class reliability, security, and productivity.

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Progent's Microsoft-certified Windows Server 2000 consultants offer network help and IT consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and support services include system planning, installation, documentation, on-site and off-site technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

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Medium-size companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced IT support packages, mid-size businesses can select a simple co-sourcing service program built around Operations Manager with server monitoring, proactive warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide mid-size business networks world-class availability, security and productivity.

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Microsoft Windows 2003 Consultant
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Progent's Microsoft-certified Windows Server 2003 engineers can provide network help and expert consulting for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, update, and support services include system planning, deployment, project management, in-person and remote network support and troubleshooting, Call Center services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

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Progentís Microsoft-qualified engineers can help your organization to update your servers and/or workstations from 32 to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit computing, design an efficient migration process that minimizes operational disruptions, and deliver economical, professional remote support to assist your organization to configure 64-bit operating systems and application programs on your current computers.

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Progent provides nationwide online technical support and troubleshooting services for businesses who operate networks powered by variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online network consulting offers maximum return for your IT budget by preserving client efficiency and limiting the hours billed for network analysis and repair. Advanced remote support tools and experienced service specialists and engineers allow Progent to handle the majority of network problems without wasting time and expense by going to your site. In most of cases your IT problems can be dealt with over the phone or through a mix of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP qualified security specialists to help with the toughest network issues.

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Progent provides a selection of network service bundles for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem handling capabilities of System Center Operations Manager 2007, a state-of-the-art network and IT management product that tracks the reliability, performance, and security of your information system and isolates incipient problems before they can bring down your system. With Progent's affordably priced network service packages, small organizations can select a simple co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.

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DoubleTake/Carbonite Software offers a selection of tools designed to deliver small and midsize businesses a range of cost-effective solutions for backing up and recovering vital applications including Exchange, SQL, RIM Blackberry, and SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company information systems to create an advanced state of fault tolerance and business continuity readiness at an affordable price.

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System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health reporting, allows secure self service, and offers a single control mechanism for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help your organization with any aspect of designing, installing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.

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Progentís Technical Response Center (TRC) provides national extended hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-certified service experts offer after-hours phone help and remote secure network access to isolate and resolve technical problems rapidly and affordably. The scope of technical expertise available from Progent's team of country-wide service engineers makes it possible to escalate even the most difficult problems to qualified specialists as needed. For critical problems, the Technical Response Center endeavors to answer your call for support within one hour.

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Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or onsite technical support to help you to fix serious issues detected by SCOM 2012.

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The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers without adequate in-house resources to configure effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical network initiatives on schedule.

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Progent can provide the expertise of BlackBerry-qualified professionals who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-qualified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient remote support model, provides small and mid-size companies an efficient solution for integrating BlackBerry devices and software productively into their information system.

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Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how closely the configuration of your essential network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable and safer AD environment. Both versions also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with government and industry security standards, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and less downtime.

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ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their networking hardware such as switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, locating devices that need important software patches, or isolating performance bottlenecks.

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Progent's CISSP-certified network security experts can help organizations of any size with any facet of IT security. Progent can create efficient cybersecurity systems that guard a small business against modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients sharing network resources distributed across a mix of physical datacenters and public and private clouds.

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Cisco's wireless IP phones are hardened wireless devices designed for professionals who are mobile within office, warehouse, retail or other environments where IT management requires portable phones that offer more control, security and durability than is possible with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless IP phones usually demands that IT teams set up and optimize many components of your Wi-Fi environment such as APs, routers and switches, wireless LAN controllers, and call management software. Progent's certified experts can provide online and onsite support to help your organization create and administer a Cisco wireless IP phone solution by providing integration services that can range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

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Progent's Microsoft certified engineers can help you to pilot Windows 7 to confirm application and driver compatibility and to determine its speed and reliability working in your environment. Progent can also show you how to assess the potential strategic advantages of moving to Windows 7. If you decide that Windows 7 fits your business, Progent can help you to design and implement a smooth upgrade to Windows 7 from a previous release of Windows.

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Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft qualified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and transmit messages, search the Exchange global address list, copy addresses, synchronize calendars, and alert people to meetings via your Exchange account. Progent will verify that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage training.

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Progent offers live online training for an array of desktop apps and environments such as Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training offers the benefits of traditional in-person seminars, such as immediate communication between students and teachers, but eliminates the expenses of travel and the hassle of attempting to accommodate the availability of multiple workers. Offered to single students or classes of any size, Progent's live online instruction permits the instructor to conduct the seminar from an online facility while the clients can be spread throughout an office or across the the U.S. Live online education utilizes powerful teaching tools such as virtual white boards, real-time questions, and collaborative desktops. Sessions can be brief and personalized to specific topics or longer in time and wider in scope.

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The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with designing, installing, managing and supporting powerful information technology applications based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.

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Progent's proven ransomware recovery consultants can help you to rebuild a network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.

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Our Experts Group offers support in key technologies such as Macintosh integration and programs; Expertise for Linux, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Line-of-business and vertical program help; Chief Information Officer, management information analyst, and project logistics outsourcing; Custom applications development and integration; Web, electronic business, Electronic Data Interchange, and customer information portal design and integration; SQL management and efficiency help; Business intelligence consulting; and Telecommunications architecture support.

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Progentís high availability network consultants offer non-stop computing consulting, disaster recovery planning, system load balancing, high-availability interoffice connectivity, non-stop Internet interface design, 24x7 data center consulting, and other 24x7 networking support to help your organization integrate a non-stop environment for mission-critical applications. Progent has the background to design affordable, fault-tolerant systems by utilizing the evolving suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you build a fault tolerant mutli-site network with a fully redundant Internet interface and intelligent system load balancing.

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Microsoft GP/Great Plains Consultant Services
Dynamics GP/Great Plains Troubleshooting in Virginia

Dynamics GP 2010 financial software is a comprehensive business management and analytics platform that integrates information and operations throughout your company, interfaces seamlessly with other solutions, and connects workers, clients and vendors regardless of time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Release 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full potential of Dynamics GP 2010.

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Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to evolve with your growing business needs. Progentís Cisco-certified network experts support Ciscoís comprehensive line of hardware and software targeted at preventing data pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user certification, permissions, and accounting from a graphical Web interface.

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ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of the time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it.

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Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local support organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service reports sent by every staff member to each customer. The practice of detailing and archiving support activity results in more efficient support and avoids a slew of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; unified management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate efficiently from a previous release of System Center, or debug your System Center solution.

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Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.

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Progent has been delivering SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the scope of technical know-how to help organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid deployment is most sensible for your organization; and pick the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can help in specific jobs related to your SharePoint 2013 deployment.

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Progent's Jabber consultants offer online or on-premises support to help businesses of all sizes to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the products, technologies and services that go into building a cohesive Jabber solution including Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration ecosystem.

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ProSight Data Protection Services Consultant
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ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital files, apps and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever needed, can help you to recover your critical data.

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Progent can assist you to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.

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Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite evaluation and migration services for Windows 10 available from Progent's consultants include ROI analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined provisioning and administration, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support personnel and users, and ongoing Call Center support services.

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Progent's Linux consulting experts offer small and mid-size businesses and developers assistance with managing and maintaining Linux systems that run with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise provides you with a convenient one-stop source to help you build and maintain a secure and robust cross-platform network and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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System Center Configuration Manager automates application and device provisioning at scale, streamlines compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, allows safe self service, and offers a single point of control for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.

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Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many offices, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts are available to help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.

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Progent offers two low-cost service bundles designed to enable small businesses to receive an impartial security assessment from a qualified security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive examination of your IT infrastructure from beyond your firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure computer inside your firewall to evaluate your exposure to inside attacks. Both security inventory services are configured and run from a protected external site.

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