Santa Clarita, CA Remote Help from Certified Computer Network Service Professionals
Progent's computer network tech support services can provide your Santa Clarita, CA company low cost and dependable access to world-class technical professionals. By delivering IT consulting help when you need it, providing specialized expertise for mission-critical technologies, offering unique services such as automated network monitoring, and billing only for support you receive, Progent offers your Santa Clarita, California business an economical solution for optimizing the profitability of small-scale business information systems. Whether you maintain an on-premises system, rely on cloud-based infrastructure, or have a hybrid cloud-and-local network, Progent is the intelligent choice for businesses and local governments to create and manage a reliable and secure IT network and to benefit from quick access to the experienced support typically available only to businesses who can afford a large internal IT group.

For mid-size and large companies, Progent offers co-sourcing services to add to the technical skills of your internal IT service group. Co-sourcing can reduce expenses and help meet schedules for big projects like application development, disaster recover/business continuity preparedness, network security audits, office consolidations, or technology migrations.

Progent can also provide the services of accredited consultants to help your company to design and implement a sensible cloud computing strategy.

Core Practice Areas Supported by Progent for Santa Clarita, California Office Networks
A Microsoft-certified Partner IT service firm that maintains a world-class team of Cisco Certified CCIE networking experts and Apple Computer accredited consultants, Progent offers emergency troubleshooting and low-cost remote consulting to Santa Clarita, CA small businesses for a wide array of computer technologies such as:

Support Delivery Alternatives for Santa Clarita, California Businesses
Progent offers a selection of options for providing small and midsize businesses with affordable IT services for technical support, consulting, and network management outsourcing. Progent's model for providing network support services is built on the Help Desk operational structure familiar to big IT organizations. Progent's Help Desk Service Model promotes fast support, thorough service records, consistent follow-through, and tight cost control across a range of network service delivery options that include remote troubleshooting, onsite help, and top-level consulting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides emergency and scheduled remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's seasoned service professionals can assist customers to analyze and repair network problems without the cost or time loss of in-person support calls. The experience of Progent's network consultants makes it possible to handle the majority of IT problems quickly. For the toughest problems, Progent's depth of expertise makes it possible to escalate trouble tickets to advanced subject matter experts. Progent offers a convenient, web-based signup process for new customers to accommodate emergency situations and Progent bills by the minute with no sign-up fees or minimums, so you are invoiced only for the support you get. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISA-certified security professionals. Learn more details concerning Progent's online computer support services.

  • Onsite Support
    Progent provides on-site technical assistance for signed-up clients in larger cities in the United States. Progent's on-site support personnel can work in tandem with Progent's online support experts to give small and midsize companies the ideal combination: onsite support professionals when you need them plus the remote expertise of Progent's seasoned staff of network engineers, security specialists, and business application programmers. The wait time for in-person support calls is typically under 24 hours. There is no sign-up or retainer charge for registering as a Progent customer for on-premises service. Find out more concerning how to register for Progent's onsite computer support services.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that manages all aspects of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers help desk services at a significant discount off Progent's regular desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues. for more information, visit Online Help Desk Services.

  • IT Consulting Services
    Progent offers small and midsize companies budget-friendly access to world-class consultants who can provide help with vital technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network infrastructure, network protection engineering, fault tolerant network consulting, virtual server strategies, plus integration, customization and training for business applications including accounting, operations, business analytics, CRM, and productivity suites. Progent can help with one-shot projects such as site moves and major software upgrades, extended initiatives such as management information application programming and customization, relational database application programming and administration support, and web development, on-going support such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure health monitoring and system management, or urgent services such as disaster recovery and malware removal.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small or midsize company's servers in an environment that not only delivers the highest level of fault-tolerance and expandability but that is in addition convenient for clients to transfer to another support firm or to move internally if your business situation calls for it. Progent's Private Cloud hosting is structured around mature virtual server techniques that allow businesses with multi-vendor networks to save dramatically on the expense of hardware, infrastructure maintenance, and IT management while achieving enterprise-class dependability and an unprecedented level of vendor independence. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed service, can handle the mixed- OS and loosely standardized networks common with small companies, and retains control of the licenses in the customer's hands so that moving to a different virtual system is fast, reliable, and affordable. This eliminates ending up a prisoner of a single hosting service while still providing all the economies related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert remote consulting services to help companies of all sizes integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that combine local resources as well as public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure design and deployment consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of experience providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Management
Progent's affordable ProSight suite of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the entire threat progression including filtering, identification, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you demonstrate compliance with government and industry data protection standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital data, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and debug their networking hardware such as routers, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need critical updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of top information security companies to deliver web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your Progent engineering consultant so any looming problems can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with information security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance expert. The interview is intended to help evaluate your company's preparedness either to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental network software and productivity programs used by most small and medium-size businesses. As a Cisco-authorized partner, Progent also can provide help for an increasingly sophisticated array of infrastructure products including PIX and ASA firewalls, routers and switches, voice-over-IP options, and wireless access. In addition, Progent's CISSP-Certified cybersecurity experts, CISM-certified security professionals, CISA-certified security audit specialists and GIAC-qualified information assurance professionals offer a business-wide perspective on system protection and can assist with complex security programs such as SIEM solutions to help companies comply with industry guidelines and government regulations for network information protection and incident reporting.

The breadth and size of Progent's consulting staff offer a unique set of benefits to organizations trying to increase the productivity of their information system within a reasonable budget. These benefits include:

  • Best Industry Practices
    Progentís team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry background, at the forefront of network service, performing a broad range of technical tasks for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting personnel. This ensures that you get not only world-class IT help, but also a support engineer with proven approaches for fixing actual IT problems rapidly. Read more concerning Progent's best practices for network consulting.

  • Value Pricing Structure
    Progent's pricing policy is to charge for remote service and on-site help per minute. Consequently, you are invoiced only for delivered support. Progent does not impose a higher rate for after-hours or urgent service, and Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no service activation fee and requires no retainer for support services provided during normal business hours. Many service firms impose substantial minimum fees or bill in increments of a quarter hour or more. Progent's one-minute billing granularity does away with king-size bills for fast fixes. Another advantage of granular pricing is that your company will be less tempted to allow less critical issues to fester until they become big problems. Learn more details about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Network Support
    Progent has developed a comprehensive service reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or small service firms who offer minimal documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service documentation sent by every consultant to each customer. The practice of detailing and organizing support activity results in more effective service and eliminates a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who wonít release vital service information. Learn more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to resolve technical issues that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Small companies who utilize freelance consultants or who employ internal support personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more reliable, secure, and productive. Read additional information concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Santa Clarita, California company needs to get in touch with Progent to ask about network outsourcing, consulting, or technical support, call 800-993-9400 or go to Contact Progent.

Fast Remote Network Assistance
For fast remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Progent can provide the support of certified engineers as well as experienced database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified security consultants to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define an efficient and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.

  • Microsoft Firewall On-site Technical Support 24x7 Professional ISA 2004 Server
  • Microsoft Hyper-V 3.0 Virtual Server On-site Technical Support Microsoft Hyper-V 3.0 Virtual Machines Computer Consulting
  • Microsoft LCS Server Instant Messaging Online Troubleshooting Microsoft LCS Server IM Consulting Services

  • Support Hybrid Office 365 integration
    Office 365 and iOS Support and Help

    Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.

  • Microsoft MCTS Engineer Job Opportunities Silicon Valley, CA Freelance Jobs MCSE MCSA MCDBA MCIPT MCA Support Silicon Valley, CA
  • Microsoft Office 2003 Computer Support Consultants Implementation Microsoft Windows
  • Microsoft Office System Network Companies Microsoft Windows Networking Firm

  • After Hours Windows Server 2012R2 Configuration Manager Outsourcing
    Microsoft Windows Server 2012 R2 Network Engineer

    Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management, team, create a corporate-wide security strategy, automate network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

  • Microsoft Outlook for Mac Computer Consultants Computer Engineer Apple Mac, Entourage, Exchange
  • Microsoft System Center Operations Manager Support and Integration MOM 2007 Configuration

  • Microsoft Dynamics GP 2015 Custom Programming Specialist
    Microsoft Dynamics GP 2015 Consultant Services

    Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud readiness, supports popular handheld devices, allows one-time sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to address the critical technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the business value of your investment in this mission-critical product.

  • Network Services Microsoft Solutions Framework Project Methodology Planning Phase: Design and Architecture Proposals IT Outsourcing Group

  • Technical Support SQL Server 2016 Reporting Services
    Urgent SQL Server 2016 Database Migration Online Consulting

    Microsoft SQL Server 2016 offers major improvements in speed, capacity, data security, uptime, mobile computing integration, plus integrated BI. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to help organizations of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

  • Remote Help Desk Networking Help
  • Network Training Server One-On-One Training
  • Office Excel 2013 Consulting Services Excel and SQL Server Consult
  • Office SharePoint Server 2016 Technical Support Microsoft Office SharePoint Server 2013 Help and Support
  • On-site Technical Support SCDPM 2012 Upgrade Data Protection Manager 2012 Technical Support

  • Azure and iPhone integration Engineer
    Programmer Microsoft Azure IPsec configuration

    Progent can assist small businesses to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower equipment investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and make sure you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.

  • Online Help Dynamics GP/Great Plains Features Microsoft GP/Great Plains Consultants
  • Online Troubleshooting Macintosh OSX Macintosh OS X Online Support
  • Oracle PL/SQL Integration Reports Oracle database
  • Microsoft Computer Computer Services Santa Clarita Calabasas San Fernando
  • Perth Microsoft MCTS Remote Support Part-Time Jobs Microsoft Consulting Freelance Jobs
  • Pix Network Security Evaluation Trend Micro Security Audit Services
  • Postini Technical Support Anti-Virus Consulting
  • Power BI and SSAS Developer Firms Power BU Hybrid Designer
  • ProSight Endpoint Protection Services Remote Support Services ProSight Behavior-based Antivirus Professionals

  • Call Desk for Telecommuters Support Services
    Offsite Workers Computer Consulting

    Progent has 20 years of background assisting small and mid-size businesses to plan, implement, optimize, administer, and debug computer networks that incorporate a remote workforce.

  • ProSight Remote Desktop Monitoring Technical Consultant Server and Desktop Monitoring and Reporting Configuration
  • ProSight Spam Filtering Professionals ProSight Email Guard Content Filtering Consulting Services

  • Private Cloud Virtual Datacenter Hosting Professionals
    ProSight VM Hosting Consulting

    Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits including lower capital costs, reductions in operational expense, improved executive focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.

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  • Remote Data Backup and Recovery Service Remote Consulting Microsoft DPM Offsite Data Backup Service Specialists
  • Remote SonicWall TZ300 Firewall Cybersecurity Firm SonicWall NSA 4650 Firewall Technology Consulting Services
  • Remote System Center DPM 2016 Troubleshooting Data Protection Manager 2016 and Hyper-V On-site Technical Support
  • Remote Wireless Site Survey Remote Technical Support Emergency Online Wireless Site Survey Remote Technical Support

  • After Hours Microsoft Office System Network Consultation
    Microsoft Office System Services

    Progentís IT outsourcing packages offer budget-friendly network support for small organizations. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your network technical services can reduce costs and eliminate uncertainties, permitting IT support expenses to grow in a more moderate and manageable fashion than is possible by assembling a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available network architecture for your vital applications based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.

  • SCDPM 2012 and Hyper-V Configuration SCDPM 2012 and Azure IT Services
  • Remote Consulting Microsoft Exchange Los Angeles County California
  • SCOM 2012 Microsoft Azure Monitoring Specialist System Center Management Packs Specialist
  • SQL Server Configuration Manager Remote Troubleshooting SQL Server Configuration Manager Online Support Services
  • SQL Server Replication Consult 24x7 Microsoft SQL Server Branch Office IT Support

  • Access Report Development Firms
    Visual Basic for Applications Design Firm

    For custom program development, Progent can provide programming experts to write business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

  • Security Management Specialist Services CISM Security Management

  • Online Support Services Comprehensive Event Management
    Microsoft Operations Manager IT Consultants

    Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and repairing Microsoft SCOM solutions and can provide organizations of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012.

  • Microsoft Computer IT Outsourcing Firm Santa Clarita, Los Angeles County
  • Server One-On-One Training Network Training
  • Service Desk Management Support Consulting Service Desk Outsourcing Support Remote Technical Support
  • Designer Help Desk Santa Clarita Calabasas San Fernando
  • Services Lync Server 2013 certificate management Lync Server 2013 Instant Messaging Consultancy
  • SharePoint 2016 Hybrid Consultant SharePoint 2016 Authentication Support Services
  • Small Business System Engineers Small Office Computer Consultancy Firm
  • Small Office Network Administration Small Office Outsourcing Firm

  • Firewall Configure SonicWall NSSP 12000 Firewall
    SonicWall NSA 6650 Firewall Security Tech Services

    Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete security solution and build protection into your corporate processes.

  • Windows Security Consolidation Santa Clarita, Los Angeles County
  • Small Office Network Consulting SCCM VMware Workspace ONE Technical Consultant
  • Small Office Small Business IT Outsourcing Services Cisco Certified Experts Small Office Consultant Services
  • Solaris Cybersecurity Consultancies Compliance Audit UNIX
  • Specialists Blackberry BlackBerry Desktop Manager Technology Professional
  • Technical Support Sun Solaris Security Consultants Solaris
  • Technology Consulting Nexus 3000 Switch Nexus Switch LISP Integration

  • Project Server Time Reporting Consulting Services
    Instruction Microsoft Project Server Workflow

    Progent's Microsoft consultants offer in-depth expertise in implementing, managing and debugging any edition of Microsoft Project Server and can deliver a wide range of affordable remote consulting services following industry best practices to assist businesses of all sizes to get all the advantages of this leading project management solution. Services offered by Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training classes.

  • Technology Consulting Services ISA 2004 Standard Edition Server IT Consultants Microsoft Proxy Server

  • Exchange 2000 Upgrade Consultant
    Top Microsoft Exchange 2000 Specialist

    Progent is among the most qualified network consulting companies for designing email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses receive all the benefits of Microsoft Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.

  • Teleworker Video Conferencing Outsourcing Remote Support Services Offsite Workers Video Conferencing
  • Tennessee Computer Network Consulting company New York Small Office Network Consulting Services
  • Top Ranked Cisco NSS3000 Network Storage Systems Technology Professional Cisco 520 Router Consultants
  • Top Ranked Microsoft SMS Server Online Technical Support Expert Microsoft Certified Systems Management Server 2003 On-site Technical Support
  • Training Professional Mac Application Mac Office Outlook Learning
  • Troubleshooting Mac Technical Consultant Apple iPhone
  • Ubuntu Linux Services Mandriva Linux Specialists

  • Development Group Amazon EC2 mobility
    Integration Companies Amazon AWS Machine Image

    Progent can provide affordable remote support to assist businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent offers occasional consulting to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS cloud on time and within budget.

  • Urgent Small Office IT Consultants Small Office Network Design Consultant
  • Urgent Specialists Ubiquiti XG switch Ubiquiti UniFi Controller management Consulting Services

  • NetApp Clustered Data ONTAP Consultants
    NetApp Disaster Recovery Specialist

    Progent can provide enterprise customers the help of a NetApp-certified consultant for remote or onsite expertise for NetApp's complete line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage environments efficiently based on best practices.

  • VMM Database Troubleshooting SCVMM 2012 VHDX Resizing Support and Setup

  • Call Center Outsourcing Services Help and Support
    Remote Online Support Services Service Desk Support

    Progent offers several essential kinds of Call Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts gives your clients easy access to a dependable technical group with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a solid contributor to business performance. Progent's goal is to fix and not merely record problems.

  • Vermont Security Consulting Services New Hampshire Small Business IT Outsourcing Firms

  • Top Rated Catalyst Wi-Fi 6 AP Placement IT Consultants
    Catalyst AP Management IT Consulting

    Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point consultants offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

  • Videoconferencing Integration Support Specialist Tandberg T3 Telepresence

  • Services Documentation Remote Consulting
    Outsourcing Services Documentation

    Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or local service organizations who offer scant documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation transmitted by each staff member to every customer. The discipline of documenting and archiving service records results in more efficient service and avoids a variety of common problems such as when a support client is virtually held captive to a consultant who wonít let go of vital service information.

  • Voice Over IP Computer Consultants Cisco VoIP Phones and Unified CM Onsite Technical Support
  • WatchGuard Firebox Cybersecurity Consultancy 24 Hour WatchGuard Firebox M5600 Firewall Information Technology Consulting
  • White Paper IT Outsourcing Advantages IT Outsourcing Model White Papers
  • Windows Applications on Apple Mac Online Consulting Windows Applications on Apple Mac Computer Engineer
  • Windows Server 2012 R2 Hyper-V Network Engineer Microsoft Certified Expert Hyper-V 3.0 Virtual Server Professional
  • Windows Server 2012 R2 Private Cloud Computer Consultants 24/7 Windows Server 2012 R2 Cloud Specialists

  • Windows Server 2019 upgrade Consulting
    Microsoft Windows Server 2019 Remote Consulting

    Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.

  • Windows Security Migration Consultants Santa Clarita Calabasas San Fernando
  • Windows Server 2016 Hybrid Configuration Information Technology Consulting Windows Server 2016 Storage Spaces Direct IT Consultants
  • Windows Server 2019 On-site Technical Support Microsoft Certified Windows Server 2019 Windows Defender ATP Technical Support
  • Help Desk Information Technology Outsource Santa Clarita, Los Angeles County
  • Wireless Security Technology Professional Consulting Wireless Security

  • Office 365 Deployment Readiness Online Technical Support
    Office 365 Gmail migration Information Technology Consulting

    Progent can assist your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based resources.

  • domain expiration management Engineers password management system Consultants
  • iPad and Outlook Web App Information Technology Consulting Time Machine and Outlook for Mac Help and Support
  • iPhone integration Professionals iPhone and Outlook integration Integration Services

  • Microsoft Expert High Availability Interoffice Connectivity Consulting
    Automatic Failover Consulting Services

    Progentís high availability interoffice connectivity and 24x7 network connection engineers can help small businesses achieve fault tolerant Interoffice connectivity through redundant networks featuring automatic failover. Progentís CCIE engineers can plan and implement high-availability Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide economical 24x7 interoffice connectivity.


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