Santa Cruz, CA Remote Support from World-class Computer Network Troubleshooting Professionals
Progent's computer technical support services can provide your Santa Cruz, CA business low cost and reliable support from enterprise-class network engineers. By delivering network support help when you need it, offering advanced expertise for critical applications, delivering value-added services such as automated network monitoring, and charging only for support you use, Progent gives your Santa Cruz, California company an economical alternative for optimizing the productivity and profitability of small business information systems. If you have a local datacenter, rely on cloud-based resources, or have a hybrid cloud-and-local solution, Progent is the intelligent choice for businesses and local governments to build and maintain a robust and secure IT system and to have quick access to the experienced help ordinarily restricted to corporations who are able to support a large in-house information technology group.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
831-600-4300 Santa Cruz Network Support Services


For larger businesses, Progent offers co-sourcing and project management support to supplement the technical skills of your internal network support personnel. This can save money and minimize technical risks for major IT initiatives such as software programming, disaster recover/business continuity planning and testing, network security audits, office consolidations, or software migrations and upgrades.

Progent can in addition provide access to certified consultants to help your company to design and execute a sensible cloud computing strategy.

Main Practice Areas Supported by Progent's Consultants for Companies in Santa Cruz, California
Progent's nationwide team of industry certified support professionals offers assistance for all aspects of network systems used by companies of any size. Practice areas served by Progent in and around Santa Cruz include:

Service Delivery Alternatives Available for Santa Cruz, California Businesses
Progent has a selection of alternatives for providing small and midsize businesses and local governments with affordable computer services for technical support, system architecture, hosting, and IT management. Progent's paradigm for providing network support services is based on the Help Desk operational structure common to big IT organizations. Progent's Help Desk Call Center Support Mechanism promotes fast support, thorough service records, consistent follow-through, and strict cost monitoring for an array of IT support delivery modes that include remote repairs, in-person support, top-level consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) provides emergency and scheduled online assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified service experts can help clients to analyze and repair network problems without the cost or delay of travel for onsite support calls. The background of Progent's network consultants allows them to resolve most IT issues quickly. For complex problems, Progent's breadth of knowledge allows the support team to escalate support calls to world-class specialists. Progent offers a convenient, web-accessible registration procedure for first-time clients to address emergency network problems and Progent bills per minute with zero sign-up charges or time minimums, so you pay only for the assistance you get. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security professionals. Find out additional information about Progent's online network support expertise.

  • Onsite Service
    Progent provides on-site computer assistance for registered customers in larger cities in the U.S. Progent's on-site support technicians can work in conjunction with Progent's remote service experts to deliver small companies the best of both worlds: on-premises support technicians when you require them plus the remote expertise of Progent's seasoned staff of IT engineers, security professionals, and business software programmers. The wait time for in-person support visits is usually under 24 hours. There is no sign-up or retainer fee for becoming a Progent customer for onsite support. Learn more details about how and why to sign up for Progent's in-person computer support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that handles all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex problems. To learn more, see Online Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small companies budget-friendly availability of enterprise-class consultants who can deliver assistance with vital technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, network protection consulting, non-stop it system engineering, server virtualization strategies, plus integration, programming and support for business programs including financials, ERP and MRP, reporting, CRM, and office productivity packages. Progent can provide assistance with one-shot projects including site relocations and major software upgrades, longer term projects such as business information application programming and customization, database software development and administration support, and web development, on-going support including System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for IT infrastructure monitoring and system management, or urgent response like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent can host critical business applications like Microsoft Exchange Server and SQL Server in order to provide small companies with higher degrees of reliability, security, and recoverability than is feasible with the class of internal data center that is realistically affordable for most small companies. Since Progent uses the same facilities that support the gear of some of the planet's largest information technology companies, Progent can eliminate the expense of creating and managing the systems needed for world-class cooling, power backup, and redundant Internet access. For hosted application servers, Progent can also make sure that patches and service packs stay current, protection and efficiency is constantly tracked, and systems and data files are regularly archived and ready for full and rapid recovery. Learn additional information about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting services for the entirety of a small or midsize company's servers in an environment that not only delivers the top degree of availability and extensibility but that is also easy for customers to migrate to another support firm or to move internally when your circumstance calls for it. Progent's Private Cloud hosting service is founded on tested virtual server techniques that allow companies with multi-vendor environments to benefit dramatically on the expense of hardware, system support, and IT administration while achieving enterprise-class dependability and an unparalleled level of vendor flexibility. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in a single centrally managed package, can handle the mixed- platform and loosely standardized environments common with smaller companies, and keeps control of the software in the customer's possession so that migrating to a different virtual host is quick, reliable, and inexpensive. This eliminates ending up a captive to a specific hosting service while still providing all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent offers advanced remote support to help companies of any size integrate their networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that utilize on-premises IT assets along with public clouds. To help you to integrate public clouds with networks, Progent can provide a range of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Azure design and deployment services, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than two decades of background delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's affordable ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning tools to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the entire malware attack progression including blocking, detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services offer economical in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast restoration of vital data, apps and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their networking appliances like routers, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming network management processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating appliances that need important updates, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security companies to deliver centralized control and world-class security for all your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT personnel and your Progent engineering consultant so any potential problems can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with information security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and restore, and higher availability. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's ability either to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective AV and backup/recovery system that aligns with your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the fundamental network software and office productivity programs important to most small and medium-size businesses. As a Cisco-certified partner, Progent also can provide help for an increasingly complex collection of infrastructure technologies such as firewalls, switches, routers, VoIP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified security experts, CISM-qualified security engineers, CISA-authorized security audit specialists and GIAC-authorized information assurance professionals offer a company-wide perspective on network security and can help with complex security projects like SIEM solutions to help enterprises meet business guidelines and government mandates for network data security and reporting.

The breadth and size of Progent's consulting staff offer a unique array of benefits to companies trying to maximize the business value of their information system within a reasonable budget. These advantages include:

  • Best Industry Practices
    Progentís team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, at the front lines of IT support, executing a wide variety of IT projects for a large mix of clients. Each Progent consultant shares a refined set of personal best practices which are combined into shared best practices training that Progent instills in its consulting staff. This guarantees that you get not just expert technical help, but also a consultant with proven approaches for solving actual network problems efficiently. Read additional information about Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing model is to bill for phone service and on-premises help per minute. As a result, you are invoiced only for delivered support. Progent does not demand a more expensive rate for after-hours or urgent service, and Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no registration fee and requires no monthly commitment for services delivered during normal business hours. Many service organizations demand substantial minimum fees or bill in increments of fifteen minutes or more. Progent's one-minute pricing granularity eliminates major bills for fast solutions. Another advantage of granular billing is that clients will not be inclined to allow simple issues to fester until they grow into big problems. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of IT Services
    Progent has created a comprehensive service reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or local service organizations who provide scant documentation or specifics of services performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation sent by each consultant to every client. The discipline of detailing and organizing support activity allows more effective service and eliminates a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release vital service information. Learn additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to resolve technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent faces few competitors. Small companies who work with independent service providers or who maintain internal IT personnel gain when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient. Read more details about Progent's knowledge transfer services.

Contact Progent
In case your Santa Cruz, California company needs to contact Progent about IT outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.

Fast Online Technical Assistance
For fast remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Exchange Email Hosting Technology Professional Exchange Email Hosting Engineers

  • Cloud Backup Security and Compliance On-site Technical Support
    Offsite BDR Services Computer Consultants

    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital data, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.

  • 24-7 Engineers BlackBerry BES Express Cisco Certified Experts BlackBerry BES Server Express Technology Professional
  • 24-Hour Microsoft Dynamics GP Santa Cruz Reseller - Business Intelligence Support Services Aptos, CA Dynamics GP-Software Santa Cruz VAR - Training Support Scotts Valley CA
  • 24-Hour Microsoft LCS Server Consultant Computer Engineer Live Communications Server
  • 24-Hour Remote Troubleshooting Aironet Outdoor APs Aironet Onsite Technical Support
  • 24/7 MOM 2000 Case Study Example Application Microsoft Operations Manager

  • 24 Hour Windows Server 2012 R2 Hyper-V Onsite Technical Support
    Consulting Virtual Server Hyper-V

    Progent's Microsoft-certified consultants can assist you to evaluate the possible benefits of Hyper-V-powered virtualization for your company, perform test installations to verify Hyper-V's compatibility with your production applications, assess your network and server architecture for smooth performance with virtual server solutions, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to track and manage Hyper-V, offer world-class consulting help for improving the protection of your virtual machines, design and validate disaster recovery procedures that maximize network availability, and deliver continuing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk services.

  • 24/7 On-site Technical Support Exchange Online Archiving Office 365 authentication Support
  • 24/7 iPhone Integration Consulting Services Wi-Fi Remote Technical Support
  • 24/7/365 NetApp MetroCluster Troubleshooting Technology Professional After Hours Professional NetApp MetroCluster Troubleshooting
  • 24/7/365 Small Business Small Business Network Support Small Business Support Firm
  • Microsoft and Cisco Network Specialists Santa Cruz County
  • 24/7/365 Sun Solaris Remote Consultant Services Specialists Solaris Remote
  • 24x7 Exchange Server 2010 Network Assessments Capitola, CA Exchange 2019 Small Office Server Support Scotts Valley CA
  • 24x7 Microsoft Access Specialists Consult Microsoft Access reports

  • Cisco VoIP Phones and CUCM Technical Support Services
    Cisco SIP phones Consultants

    Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist you to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.

  • 24x7 NetApp Clustered Data ONTAP Specialists NetApp MetroCluster Design Consultant

  • Consultancy ProSight Email Security Gateway
    ProSight Email Guard Spam and Virus Filtering Service Consultant

    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

  • 24x7 Watsonville Small Business Computer Consulting 24x7 Santa Cruz Computer Consultancy Services
  • 24x7x365 Apple MACos with Windows Integration Professional Apple Mac and Windows

  • Contract Cisco Consulting Telecommuter Jobs
    Freelance MRP Consultants Careers

    Our Experts Team provides support in important technologies such as Macintosh integration and programs; Consulting for Linux, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and specialized program support; CIO, business analyst, and project logistics outsourcing; Custom program development and integration; Web, electronic business, EDI, and customer portal development and deployment; DBM support and performance help; Business information expertise; and Telecom architecture consulting.

  • 24x7x365 SMS Server Migration On-site Support Systems Management Server Support Outsourcing
  • 64-bit Computing Technology Professional Cisco Experts Consulting Services 64-bit Computing
  • ASP Integration Companies Custom Web Programming Firms
  • Advantages of IT Outsourcing Whitepapers IT Outsourcing Examples White Papers

  • Branch Location Technology Consulting Services
    Remote Office IT Consultants

    Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched ability for supporting branch offices that need network help with the responsiveness common to with small organizations but which offers professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your corporation maintains a branch office situated anywhere in California or any region served by Progent's engineers, Progent can offer a wide range of on-premises and off-site IT support services and system design assistance.

  • After Hours Juniper SRX240 Router Network Security Evaluation Firewall Support Juniper SRX650 Router
  • After Hours Remote Troubleshooting Microsoft Windows Server 2012 R2 Windows Server 2012R2 Security Support
  • Aironet 2700 Access Point Remote Support Aironet Wi-Fi AP Management Technical Support

  • Technology Professional NetApp Disaster Recovery
    Top NetApp MetroCluster Synchronous Replication Consulting Services

    NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are up to 300km apart. Progent's roster of veteran network experts can help you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to show compliance with information assurance standards and government requirements.

  • Amazon Marketplace Web Service development Programmer Amazon MWS integration Development Group
  • Amazon Marketplace Web Service programming Coding Reports Amazon MWS

  • MCSE Expert Certified Exchange 2003 Troubleshooting
    Microsoft Exchange Server 5.5 Specialists

    Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting email solutions for businesses in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email system features security, high uptime, easy access for remote and mobile users, efficient management tools, and seamless integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and Exchange 20000 Server. Progent can also assist small or mid-size businesses to upgrade to Exchange 2016 Server or Microsoft Exchange 2013.

  • Apple OS X Computer Consultant Macintosh OS X On-site Support

  • 24x7 Engineers Nagios for Linux
    Nagios Consultant

    Nagios and MRTG are powerful, license-free monitoring utilities that operate under Linux and can be deployed to analyze UNIX/Linux networks, MS Windows networks, or mixed-OS systems in which the Linux OS and Microsoft Windows run side by side. Nagios lets network support engineers to track system services such as POP3, HTTP, SSH, and PING. MRTG allows you to track the traffic through SNMP network appliances such as servers, routers, and switches. Progent's system integration experts can assist you to use both these utilities to streamline and troubleshoot your network.

  • Aptos System Repair Scotts Valley Setup Service
  • At Home Workforce Santa Cruz Consulting Services - Management Solutions Consulting Santa Cruz Top Quality Santa Cruz Remote Workers Management Tools Assistance Watsonville CA
  • CCDP Expert Certified Catalyst 3850 Switch Integration Services Catalyst Switching Consulting
  • 24/7/365 Designer Microsoft Network Santa Cruz
  • CISSP Network Security Auditor 24x7 Firewall Security Services

  • Windows and Solaris Setup and Support
    Windows and Solaris Support and Integration

    Progent can help your business to plan and execute an efficient migration from a UNIX-based IT environment to a network based on MS Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to guard your information and reduce productivity discontinuity by designing an efficient transition strategy that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current infrastructure, migration strategy and testing, Microsoft Exchange migration support, information and application software migration, and processor and media migration and economization.

  • Capitola Technical Support Companies Santa Cruz Design

  • Branch Location Online Consulting
    Remote Support Services Branch Location

    Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched capability for supporting branch offices that require IT service with the responsiveness common to with small companies but which offers effective client interaction, thorough documentation, and adherence to enterprise IT protocols. If your corporation maintains a sales office located anywhere in California or any region covered by Progent's consultants, Progent can offer a broad range of onsite and off-site IT consulting services and network architecture assistance.

  • Cisco CCIE Open Positions Microsoft Certified Professional Part Time Jobs

  • Windows Desktop Simulation on macOS Support and Setup
    Windows Virtual Desktop for Apple Mac IT Consulting

    For businesses with a mix of Apple Mac and Windows computers, there are two basic solutions for using Microsoft Windows-only applications on a Mac: an external connection to an actual Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-based PC to use Windows software and share system resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac computer so you can use Windows software directly. Progent's macOS and Mac OS X technology consultants can help your organization to maintain these solutions for using Microsoft Windows applications on your Macs and can also assist your company to evaluate and install third-party products for Windows PC simulation.

  • Cisco Experts VPN Technical Consultant Cisco VPN Online Support
  • Cisco NSS2000 Network Storage Systems Consultant Cisco NSS3000 Consulting
  • Cisco Network Support Consulting Scotts Valley CA Capitola, CA Cisco System Repair

  • Consulting VMware Server Consolidation
    VMware Cross vCenter NSX Professionals

    Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud used for administering private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and disaster recovery.

  • Cisco Spam and Virus Blocker Consultants Cisco Configuration Assistant Consultant Services
  • Cisco VoIP Phones and Presence Onsite Technical Support Telepresence Support
  • Server Installation Windows Security Santa Cruz California
  • CloudSuite 9.00 Consultant Services Infor SyteLine CloudSuite Customer Service Engineers
  • Co-managed Support Desk Technology Consulting Services Co-managed Support Desk Online Support
  • Computer Consultants BlackBerry Enterprise Server BlackBerry Enterprise Server Remote Consulting
  • Consultancy CISSP-ISSEP Security CISSP Certified Security Manager Specialist

  • Consulting Services Herakles Colocation Center Test Lab
    Load Aggregation Testing Consult

    The Progent Test and Training Lab at the QTS Colocation Center can be used for testing mission-critical applications, creating efficient migration procedures, evaluating and tuning performance, designing or validating business continuity solutions, mitigating compatibility problems, and establishing training systems for new technologies. For Progent clients who lack sufficient internal resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.

  • Consultant Excel 2003 Excel 2003 Professionals
  • Consultant Prices Technician Consulting Hourly Cost Technical Support Outsource
  • Consultant Services infrastructure documentation management SSL certificate management Engineers
  • Consultants Antispam Antivirus Subscription
  • Consultants Cisco Configuration Assistant Consultants Cisco Continuous Data Protection

  • Top Rated Small Business Small Business Network Support
    Small Business Consultancy

    Progent provides the services of Microsoft and Cisco-Certified IT support experts to offer customers economical alternatives to help companies optimize the value of Microsoft and Cisco technology. For networks that span from remote offices to nationwide corporations, Progent's expert consultants can help you enhance your information system's e-mail infrastructure, protection, reliability, performance, and system administration.

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    Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.

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    Progentís Technical Response Center provides national remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support engineers offer telephone support and online direct network access to isolate and resolve network problems rapidly and economically. The scope of IT experience available from Progent's staff of nationwide service professionals makes it possible to escalate even the toughest problems to qualified specialists as needed.

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    Progentís data center IT services are intended for businesses with equipment located at Internet Data Centers or data center colo hosting facilities and in need of on-demand in-person service at the colo facility plus off-site help from Microsoft and Cisco Certified experts. Progent offers a complete array of data center and data center and collocation consulting services including system topology evaluation, Windows and UNIX server installation and support, tech support for server and communications networking, design and installation of zero-downtime configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server cluster configurations.

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    Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to suit your particular business needs. Progentís Microsoft-certified support experts provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration services for secure, corporate-wide resource sharing as well as interfacing with Customer Relationship Management applications.

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    Progentís Microsoft consultants offer small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment management. System Center Configuration Manager is Microsoft's new name for the update management platform formerly called Systems Management Server. System Center Configuration Manager provides a range of new features to Microsoft Systems Management Server 2003 including full automation, integrated Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progentís Microsoft certified engineers can show you how to use SMS or Configuration Manager economically for automated OS and application software deployment, security patch control, software metering, and licensing reconciliation. Progent's consultants can also help your company to move smoothly from SMS Server to Configuration Manager.

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    Progent can help you to design and implement an efficient migration from a UNIX-powered IT environment to a network powered by Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application experts can help you preserve your information and minimize productivity disruption by developing an efficient migration strategy that preserves your existing assets in UNIX application and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of existing infrastructure, migration planning and validation, Microsoft Exchange migration expertise, information and application software porting, and server and storage transition and economization.

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    The Certified Information Systems Auditor accreditation is an important achievement that represents mastery in IS security audit and control. Accredited by ANSI, the CISA credential requires that consultants pass an extensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit professional able to assist companies in the fields of IS audit process, IT administration, network assets and architecture ROI, information technology service delivery, protection of information assets, and business continuity preparedness.

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    Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller products. Progent can provide support for both hardware-based and software-based Wi-Fi controllers and can assist you to determine which version makes sense for your wireless solution. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller consulting.

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    Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a system-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs that you want to retain plus the latest 64-bit editions of applications you plan to install.

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    Altaro VM Backup software provides small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular recovery options for specific files and emails, support for Windows Server CSV and for vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.

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    Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and scalability and is also easy to transfer to any data center. Progent's Private Cloud Hosting options are built on mature virtualization technologies that allow small businesses with multi- platform environments to save significantly on the costs of capital equipment, system maintenance, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.

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    Progent's Private Cloud Hosting service offers comprehensive hosting of a small organization's production servers in a solution that gives the highest level of availability and expandability and is also simple to transfer to any data center. Progent's Private Cloud Hosting and Management services are based on mature virtualization techniques that enable small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.

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    Progent's Juniper Networks-authorized NetScreen engineer can assist you to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor environments.

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    Progent offers special security packages intended to provide larger enterprises an objective and comprehensive security evaluation from a group of premier security consultants. All Progent's security evaluation bundles incorporate a collection of procedures like automated scans from inside and from beyond the network firewall, expert analysis of captured data by accredited security consultants, production of a paper explaining the findings, plus an interactive concise executive outbrief and a detailed interactive outbrief for internal network managers.

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    Progent's Cisco CCIE-certified network infrastructure experts have extensive background helping Internet Service Providers to architect, deploy, administer, tune, and troubleshoot high-availability, extensible network solutions appropriate for shared public networks.

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    Progentís Microsoft certified consultants provide small and medium size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install important applications rapidly and automatically to specified workers, reduce product expense and adhere to licensing agreements by determining usage profiles, improve Windows security by improving your knowledge of vulnerability and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently exploiting the administrative functions built into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including program and hardware inventory.

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    Progent can provide the support of certified engineers as well as experienced software developers, DBAs, project managers, network infrastructure architects, disaster recovery planning specialists, and security professionals to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

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    Progent's Microsoft-certified consultants can assist your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management solution or help you to enhance your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM by delivering expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    To deliver cost-effective IT services for small businesses, Progent has developed full-service IT outsourcing packages that give small companies fast access to network help without forcing you to recruit, train, and maintain a large full-time IT staff. Progentís IT outsourcing packages give you an economical way for building a secure and robust system for your favorite Windows business productivity applications such as Office XP and Office 2003.

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    Configuration Manager 2016 automates software deployment and updating, centralizes compliance settings control, inventories network assets, protects against company data leakage, performs health reporting, enables secure self service, and offers a common point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help businesses of any size with any facet of designing, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

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    The CISA credential is an important achievement that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates undergo an extensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier network security audit consultant able to assist businesses in the areas of IS audit services, IT administration, systems and infrastructure lifecycle, information technology support, protection of information assets, and business continuity preparedness.

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    If your business runs a UNIX or Linux environment or a multi-OS IT environment, Progent's CISM and ISSAP-certified security specialists can assist your entire enterprise in a broad array of security topics such as security management practices, security design and models, connection management systems and techniques, software development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery planning. CISA and CISSP stipulate the core skills and international standards of performance that network security professionals are expected to possess. These certification give executive management the assurance that consultants who have achieved their CISA or CISSP qualification have demonstrated the experience and theory to deliver world-class security management and consulting help.

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