Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other critical business data. Progent offers Santa Cruz, California businesses the expertise of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.
As the complexity of small company IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for businesses of any size, effective integration and support of RIM BlackBerry technology has become increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small organizations frequently resort to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry environments affordably and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an affordable solution for integrating BlackBerry products seamlessly into their information system.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration tools so you can monitor and support BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
BlackBerry Enterprise Server Technical Services
The BlackBerry BES Server gives businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for collaborative programs such a calendars, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange email as well as to instant messaging-capable software via Microsoft Office Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified consultants can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.
Expert RIM BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to provide prompt assistance to businesses in the Santa Cruz area or anywhere in the state of California. Progent's seasoned online technical support team has helped IT organizations solve network issues and reduce support costs in every state in the U.S. and built a large following of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide online assistance for a wide selection of issues related to BlackBerry software and devices including wireless synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Major RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition assist you to resolve a broad array of problems concerning synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online technical assistance for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs low and, by resolving issues promptly, maximizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to select and implement sensible security options.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the MDS and IM, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, system architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration approach and equipment match your needs, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.
To optimize network security, Progent's BlackBerry expert can assist you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.