Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other critical business data. Progent offers Santa Cruz, California businesses the expertise of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for businesses of any size, effective integration and support of RIM BlackBerry technology has become increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small organizations frequently resort to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry environments affordably and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an affordable solution for integrating BlackBerry products seamlessly into their information system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration tools so you can monitor and support BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
831-600-4300 Santa Cruz Network Support Services


BlackBerry Enterprise Server Technical Services
The BlackBerry BES Server gives businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for collaborative programs such a calendars, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange email as well as to instant messaging-capable software via Microsoft Office Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified consultants can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

Expert RIM BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to provide prompt assistance to businesses in the Santa Cruz area or anywhere in the state of California. Progent's seasoned online technical support team has helped IT organizations solve network issues and reduce support costs in every state in the U.S. and built a large following of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide online assistance for a wide selection of issues related to BlackBerry software and devices including wireless synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Major RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to carry out common technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition assist you to resolve a broad array of problems concerning synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online technical assistance for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs low and, by resolving issues promptly, maximizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to select and implement sensible security options.

Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the MDS and IM, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, system architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration approach and equipment match your needs, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can assist you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • Skype for Business dial plans Technology Professional Top Skype for Business and SQL Server Specialists

  • Microsoft Mac and Linux Desktop IT Consulting Firm
    Desktop Technology Networking Consultancy Services

    Progent can deliver a wide range of affordable support services to assist your business to install, integrate, repair, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer onsite or online help for individual machines or laptops or help your business to plan and implement a company-wide rollout of new or revised OS software and applications. Progent can also supply engineers and technical workers to help your company to plan for and complete a site move or merger organized to produce minimal disruption of your productivity.

  • Slackware Linux, Solaris, UNIX Online Support Fedora Linux, Solaris, UNIX Network Consulting Santa Cruz County
  • Small Business Computer Consulting Services BlackBerry BES Scotts Valley CA
  • Solaris Technical Support Services UNIX Security Contractor
  • Solaris-Windows Upgrade Consultants UNIX Migration Consulting

  • XenDesktop IT Consultant
    Citrix XenDesktop VDI Computer Consultant

    For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop environment that improves the business impact of your information system; integrate XenDesktop technology with your servers, user computers, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to follow industry leading practices to manage XenDesktop efficiently.

  • Specialist macOS Technical Support Mac Online Technical Support Technology Professional
  • Specialists Cisco Small Business series NSS3000 Cisco CDP Professionals
  • BlackBerry Software Small Business Computer Consulting Firms Santa Cruz County
  • Supplemental Call Center Support and Help Support and Integration Call Desk Sharing

  • Shared Service Desk Professionals
    Shared Help Desk Computer Consulting

    Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.

  • Support Organization Santa Cruz, California Small Office Server Support Santa Cruz, California

  • Computer Consultant Windows Server 2008 Active Directory
    Windows Server 2008 Hyper-VI Remote Technical Support

    Microsoft Windows Server 2008 R2 features high levels of performance, protection, fault tolerance, scalability, and versatility that accelerate productivity of local, branch office, and mobile workers. Progent's network experts can deliver cost-effective remote engineering, troubleshooting, and training services to help your company to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your network.

  • Support Outsourcing Fault Tolerant Network Cisco Experts Clustered Server Integration Support
  • Support Outsourcing Microsoft Windows 7 Migration 24/7 Microsoft, Cisco and Security Certified Experts Microsoft Windows 7 Upgrade Small Business IT Consulting Group
  • Support Services Microsoft Exchange Cluster Network Load Balance Online Consulting
  • Support services Exchange 2003 Server Santa Cruz Santa Cruz Troubleshoot Exchange 2003 Server
  • Technical Consultant Cisco Firesight Computer Consulting Firepower Firewalls
  • Technology Professional ProSight Email Denial of Service Protection ProSight Email Guard Content Filtering Service Specialist
  • Teleworkers Santa Cruz Assistance - Integration Assistance Monterey Peninsula Scotts Valley CA Largest Work at Home Employees Assistance in Santa Cruz - Solutions Expertise
  • Top Exchange 2013 Server Support and Setup Exchange 2013 DAG Specialist
  • Top Rated Microsoft Project Server 2013 Applications Support Microsoft Project Server Workflow Train
  • Top Rated Windows Server 2016 Integration Computer Consultants Windows Server 2016 Failover Clusters Computer Engineer
  • Top Support PowerPivot for SharePoint Microsoft SQL Server 2012 Technical Support Services
  • Troubleshooting SharePoint 2019 SMTP Authentication SharePoint 2019 Communication Sites Online Technical Support
  • UNIX, Windows Consultant UNIX, Windows Specialists
  • VMware vCloud Suite Consulting Services VMware NSX and SRM Engineer
  • BlackBerry Wireless Remote Technical Support
  • Video Conferencing Specialists Microsoft Voice over IP Consultancy

  • Network Security Inventory Technology Professional
    24x7x365 Network Security Inventory Technology Professional

    Progent offers two low-cost service packages designed to allow small businesses to get an objective security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive examination of your network from outside your firewall to uncover potential risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from an authorized machine within your company firewall to assess the risk to inside threats. Both security inventory services are configured and executed from a secured remote site.

  • Virtual Server Technology Services Specialist Virtual Server Technology
  • WatchGuard Firebox M470 Firewall Security Audit Services WatchGuard Firewall Network Security Testing

  • SharePoint Server 2016 Information Technology Consulting
    SharePoint 2016 Data Loss Prevention Online Support

    Progent's Microsoft-certified consultants offer economical remote and on-premises consulting expertise, software development, and debugging support for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

  • Watsonville CA Work from Home Employees Assistance in Santa Cruz - Collaboration Technology Consulting Experts Top Ranked Telecommuters Santa Cruz Assistance - Collaboration Solutions Consulting and Support Services Santa Cruz County
  • Windows 7 IT Consultants After Hours Network Consultants Windows 7 Evaluation

  • CCIE Expert Certified Remote Access Remote Troubleshooting
    Remote Access Computer Consultant

    Cisco's security and remote access technology for small to medium sized businesses represent a complete range of easy-to-administer protection hardware and software to let you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your business goals.

  • Windows 8.1 Upgrade Professional Microsoft Windows Services
  • Windows and UNIX Consulting Services Solaris with Windows Engineer

  • Internet Security and Acceleration Server Technology Consulting Services
    Top Microsoft Firewall Integration Services

    Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.

  • Windows, UNIX, Solaris On-site Technical Support Windows and UNIX Consult

  • Services Enterprise Project Management
    Project Pilots Consult

    For advanced project management assistance, Progent can provide access to senior IT professionals with years of background in technology management, application development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise clients follow leading practices to make sure development or deployment projects are completed on schedule and on budget.

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