Consulting Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most successful products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Santa Cruz, California companies the expertise of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry environments or transition smoothly to a current smartphone platform.

As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for businesses of any size, effective deployment and maintenance of BlackBerry technology has become more challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses often turn to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's proven remote service delivery model, provides small companies a budget-friendly solution for incorporating BlackBerry technology seamlessly into their IT system.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to track and control BlackBerry smartphones across your business, define security policies that make sense for your company, customize wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
(831) 600-4300 Santa Cruz Network Support Services


Integration Support for BlackBerry BES Server
RIM's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that are encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also simplifies a broad variety of critical management jobs that span from smartphone setup and updates to mobile security and high availability.

BlackBerry BES Server Integration Help

Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Update BlackBerry device software remotely
  • Control client configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified engineers can also assist your company to use BlackBerry BES Server to perform important procedures not supported by the entry-level BES Server Express. These procedures include:

  • Set up and support BlackBerry's fault-tolerant architecture using VMware
  • Deploy BlackBerry devices remotely
  • Set specialized administration roles
  • Monitor and report on the health of your solution

Professional RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to provide prompt assistance to companies in the Santa Cruz area or anywhere in California. Progent's experienced remote technical support team has helped businesses resolve network problems and reduce IT service expenses in each state in the country and established a substantial base of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide online consulting support for a wide array of technologies related to BlackBerry software and devices including synchronization, integration with Exchange, managing BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified service professionals can in addition assist your business to resolve a broad array of issues concerning synchronization, handset recognition, email reconciliation, web browsing, wireless connectivity, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online help for small business networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support expenses low and, by resolving problems promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry device users, setting activation passwords, configuring wireless software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and assist you to define and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.

Contact Progent to Get Support from a BlackBerry-Qualified Professional
If you wish to get in touch with Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.



An index of content::

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    Progent's Microsoft and Cisco certified experts provide several service programs to help medium-size and large organizations develop a cost-effective and productive in-house Network Support Help Desk. Progent's help desk consulting services include ROI analysis, process study and enhancement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Integration Services help businesses analyze the various high-quality Help Desk software packages on the market and determine what products may be excessively costly, lack key features, or align badly with your organization's corporate culture. Progent also provides short-term staffing for businesses who need to augment their internal Help Desk team for special tasks or to fill in for vacationing or incapacitated workers.

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    Microsoft Dynamics GP allows you to grow and manage your company more efficiently by offering deep access to decision-driving data and a fast ROI. Dynamics GP offers important productivity benefits including its ability to expand the presence of your company, handle your financials, automate financial processes, standardize processes across your company, improve inventory control, enhance order accuracy, grow sales and minimize turnaround time, and increase cash flow. Progent can help you configure and maintain a robust, secure server and network foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to help you derive the full advantages of your Dynamics GP business management system.

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    Progent's Microsoft and Cisco premier computer consultants can provide advanced help with a wide array of technologies and can deliver that expertise by phone nationwide or in person in select cities across the United States and anywhere in California. Progent provides online support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a combination of Windows and UNIX/Linux technology. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest connectivity problems, as well as the the assistance of CISA-accredited security consultants to assist with high-level security design and problem solving. Progent has delivered remote network support to companies in every state in the United States.

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    Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

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