Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most popular products for achieving location-independent connectivity to messaging, calendars, web-based applications, and other vital business data. Progent can provide Santa Cruz, California companies support from BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a more popular mobile platform.

As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often resort to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient online support model, gives small businesses an affordable alternative for incorporating BlackBerry technology seamlessly into their IT system.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you monitor and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Integration Help for BlackBerry BES Server
Research in Motion's advanced solution for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted during wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of vital management tasks ranging from BlackBerry deployment and updates to wireless security and high availability.

RIM BlackBerry BES Server Integration Help

Progent's BlackBerry-premier consultants can show you how to utilize BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage user and group settings with BES Server's vast selection of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to perform key tasks not supported by the less advanced BES Server Express. These tasks include:

  • Install and support BES Server's high-availability infrastructure using VMware
  • Deploy BlackBerry devices remotely
  • Establish specialized management roles
  • Monitor and analyze the overall health of your solution

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs assessment, solution architecture, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to create a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and hardware products meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Help from a BlackBerry-Qualified Expert
To contact Progent about professional support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.