For businesses of any size in Santa Cruz California, Progent can provide easy, quick, and affordable contact with CCIE-Certified network experts. CCIEs are world-class networking professionals who earn this elite recognition by completing rigorous testing by Cisco. CCIEs can handle the most complex problems surrounding network deployment, repair, and configuration. Progentís CCIEs work closely with Cisco's internal engineers in identifying anomalies with IOS or NX-OS utilities and developing workarounds or obtaining software patches to fix problems. A Cisco-qualified CCIE knows how to isolate the cause of network difficulties stemming from hardware or applications.

Progent offers fast and affordable remote access to a CCIE expert so you has the opportunity to obtain timely assistance for complicated network problems that are impacting your business but are outside the experience of your ordinary IT maintenance organization. Progent's Cisco CCIE-Premier support professionals can connect to your network via advanced remote support tools that allow them to perform rapid and low-cost analysis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide Internet providers, and consequently their help is not easily available to smaller organizations. Progent is among the rare consulting firms to make CCIEs available to help small and medium sized businesses. In addition, Progent can provide quick contact with a CCIE by phone so you can get immediate help for urgent network issues that are hurting worker productivity. To find out how to talk to a Progent CCIE for immediate assistance with your network, visit Progent's remote network troubleshooting.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent maintains one of the biggest teams of Cisco-certified CCIE experts of any independent support firm in the U.S. As a result, Progent offers unbeatable expertise in finding connectivity solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers professional application support for a broad range of popular applications, Progent can help you achieve comprehensive IT solutions that maximize the competitive value of your network.

CCIEs are an exceptional value since their deep expertise allows them to resolve the most complex problems quickly. In most cases, less seasoned engineers can burn up many hours or even days wrestling with a problem that a certified CCIE can resolve in just minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but also have multiple advanced industry certifications such as Microsoft Certified Systems Engineer (MCSE), and a major network protection credential such as CISSP or CISA. This allows Progent to provide comprehensive solutions that incorporate a broad range of IT products without incurring needless costs and interruptions managing multiple consultants.

In order to learn more information concerning Progent's world-class support services for Cisco technology, select a topic:

Other Support Services Available from Progent
In addition to Cisco networking, Progent's consultants can provide expertise for a variety of important areas of computer technology, making it possible for Progent to provide comprehensive IT solutions for organizations of any size. A few core fields where Progent's IT consultants can provide world-class support are: By offering an efficient one-stop resource for network generalists and specialists, Progent is able to deliver fast, affordable, and comprehensive IT solutions that match the unique requirements of companies in Santa Cruz California.



An index of content::

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    Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or local service organizations who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports sent by each staff member to every client. The practice of documenting and archiving support records results in more efficient support and avoids a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

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    Progent offers consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.

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    Nexus switches are engineered to deliver the throughput, scale, dependability, virtualization support, capacity, security and manageability needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting and troubleshooting expertise to help you to design an optimal network architecture, build pilot systems to confirm your switching solution, install and configure Nexus switches, define and implement appropriate policies, run security vulnerability assessments, configure proactive monitoring and alert systems, fully utilize network resources through virtualization, analyze and repair switching and routing issues, maximize system performance, perform capacity planning, and take advantage of the advanced high-availability (HA) capabilities incorporated into Nexus family of switches. Progent's consultants can also help your business to upgrade non-disruptively from outdated Nexus models or Catalyst switches to current Nexus platforms.

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    Altaro VM Backup provides small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level recovery options for specific files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad array of services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.

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    Network monitoring commonly consists of tracking a networkís resource utilization to help uncover throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that run under Linux and can be used to monitor mixed-platform environments where Linux and Windows coexist. Progent's system support engineers can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX support services provide small companies and programmers assistance with managing and servicing UNIX and Linux systems that work with Microsoft-based products.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

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    Progent's Cisco CCIE-certified network infrastructure experts can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Cisco's Meraki line of access and distribution switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified consultants can provide affordable online consulting expertise to assist you to design and deploy a productive network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain security, create and test a disaster recovery plan, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking infrastructure.

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    Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to evaluate the benefits of adopting Microsoft Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and help you to streamline the management of failover clusters.

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    Progent's Cisco-certified CCIE consultants can assist your business to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move efficiently from outdated switches to current devices.

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    Progentís certified Cisco network security consultants offer expert PIX and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-class products, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating possible OS-specific security gaps.

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    Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, network backbone routing, and content dispatching products including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.

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    Progent's remote connectivity and smartphone synchronization specialists can assist you to plan and configure connectivity solutions for remote desktop PCs, notebooks, and smartphones so they integrate seamlessly with your information network, allowing you to improve the productivity of your remote workers.

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    Our Experts Group provides consulting in key technologies including Macintosh networking and applications; Support for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical program help; CIO, management information analyst, and project logistics outsourcing; Custom program design and deployment; Web site, electronic business, Electronic Data Interchange, and client portal development and deployment; DBM support and performance consulting; Management information consulting; and Telecommunications systems consulting.

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    Urgent Azure Resource Manager Professional

    Progent can assist small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you avoid the typical errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android handhelds.

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    IP-PBX Troubleshooting

    Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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  • ISA Server 2006 On-site Support
    Microsoft ISA Server 2006 Outsourcing

    Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching solution for protecting the Internet-facing applications of any organization against a wide range of attacks. Progent's certified Internet Security and Acceleration Server experts can show you how to design, rationalize, pilot, install, customize and manage the Standard or Enterprise version of ISA Server on your network.

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  • Technology Consulting Services Barracuda Backup with Exchange
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    Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup safeguards critical company data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to help your business to plan, configure, manage and repair a backup and disaster recovery system built on Barracuda Backup.


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