To get immediate online help with computer security issues, businesses in Santa Cruz California can find expert support by contacting Progent's security engineers. Progent's remote support staff is ready to provide efficient and low-cost assistance with security issues that are impacting the productivity of your information system. Progent's accredited security consultants are premier to support systems based on Windows, Linux, Apple macOS and OS X, Solaris, and major versions of UNIX. Progent's broad range of services addresses firewall technology, email security, protected system infrastructure, and disaster recovery planning. Progent's support team has been awarded the world's top security accreditations including GIAC and Information System Security Architecture Professional (ISSAP).

Progent offers online security help on a by-the-minute model without minimum call duration and no additional fees for setup or after hours support. By charging per minute and by delivering top-level expertise, Progent's billing policy keeps expenses under control and eliminates situations where quick solutions turn into major expenses.

Our Network Has Been Hacked: What Do We Do?
Network Security Consulting FirmIn case your network is now fighting a network security crisis, go to Progent's Emergency Online Computer Support to learn how to receive immediate aid. Progent has a team of certified cybersecurity experts who offer online and onsite assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to protect against future exploits.

For companies that have planned carefully for an attack, the step-by-step incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of reacting to a serious security incident.

Overview of Progent's Security Support Services
Managing data security and staying ready for restoring vital information and functions following an attack requires an on-going effort that entails a variety of tools and processes. Progent's certified engineers can assist your organization at any level in your attempt to secure your information network, ranging from security audits to designing a comprehensive security program. Important technologies covered by Progent's experts include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Managed Filtering of Email-Borne Spam and Viruses.

Planning and Implementing Secure Environments
Any company ought to have a thoroughly considered security strategy that incorporates both preventive and responsive activity. The proactive plan is a set of steps that helps to minimize security gaps. The reactive strategy defines procedures to assist security personnel to inventory the damage caused by a breach, repair the damage, record the event, and restore network activity as soon as possible. Progent can show you how to design security into your business operations. Progent can install auditing software, create and build a safe network architecture, and recommend processes and policies to maximize the safety of your network. Progent's security professionals are available to help you to configure a firewall, deploy secure offsite access to email and data, and configure an effective virtual private network (VPN).

If your company is interested in an economical way for outsourcing your security management, Progent's Round-the-clock Network Support Services feature continual online server tracking and fast resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that are compliant with government security standards. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

System Restoration and Security Forensics
Progent offers skill in restoring networks and devices that have been compromised, are quarantined, or have stopped working because of a security breach. Progent can show you how to evaluate the damage caused by the assault, return your company to ordinary functions, and retrieve data lost owing to the event. Progent's certified engineers can also manage a comprehensive failure analysis by going over activity logs and using other advanced assessment techniques. Progent's experience with security problems reduces your off-air time and permits Progent to propose efficient strategies to prevent or mitigate future assaults.

Ransomware Removal and Restoration Consulting
Progent can provide the services of proven ransomware recovery experts with the skills to rebuild an IT network compromised by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware removal and recovery consulting.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the complete threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with legal and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate action. Progent's consultants can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, applications and VMs that have become lost or damaged as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified engineers can provide unique consulting support in vital areas of computer protection such as:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent provides expertise with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system tests to reveal potential security problems. Progent has broad skills with scanning tools and can assist you to understand assessment results and react efficiently. Progent's certified security engineers also can perform web software testing and can conduct expert evaluation of corporate-wide security to assess your company's compliance with key global security specifications including FISMA, PCI, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security including in-place wireless equipment as well as mobile handsets. Get more details about Progent's Information Risk Evaluation and Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical support for Cisco's complete range of protection and VPN products such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Find out additional information concerning Cisco Security, VPN and Wireless Help.

Other Firewall and Virtual Private Network Consulting Services
In addition to being expert in a wide array of network security technologies from Microsoft and Cisco, Progent can provide organizations of all sizes expert consulting for technologies from other important firewall and Virtual Private Network suppliers. Progent's engineers can provide:

Unannounced Penetration Checking Services
Stealth penetration testing is a vital method for helping companies to determine how exposed their IT systems are to potential threats by showing how thoroughly network security policies and technologies stand up against planned but unannounced penetration efforts launched by seasoned security engineers using advanced intrusion methods. Read additional details about Progent's Penetration Testing Services.

CISM Security Support Expertise
CISM Engineers for Santa Cruz CaliforniaCISM identifies the fundamental skills and worldwide benchmarks of service that IT security managers are required to master. CISM provides executive management the assurance that those who have been awarded their certification possess the experience and skill to provide effective security administration and engineering services. Progent can offer a CISM support professional to assist your organization in critical security areas such as information security governance, risk management, information protection program management, and incident response support.

Learn additional details concerning Progent's Certified Information Security Manager Security Support Expertise.

CISSP Security Support Services
CISSP Certified Network Security Specialists for Santa Cruz CaliforniaProgent's CISSP consultants are security specialists who have earned CISSP status through demonstrated professional work, rigorous study, and exhaustive examination. CISSP Certification recognizes expertise in an international standard for information security. ANSI has given the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include security management practices, security architecture and test systems, connection permission methodology, applications development security, operations security, physical security, cryptography, telecommunications, network security, and business continuity planning.

Learn more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Santa Cruz CaliforniaProgent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP certification following thorough testing and substantial hands-on work with information security design. ISSAP security experts have acquired in-depth knowledge of access control systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your company with all phases of architecture security.

Learn additional details about Progent's ISSAP Certified Protected Network Infrastructure Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to utilize current system security engineering theory and techniques in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, develop efficient configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Support Services
CISA Cybersecurity Auditor Engineers for Santa Cruz CaliforniaThe Certified Information Systems Auditor accreditation is a globally recognized qualification that indicates expertise in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an extensive examination overseen by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security audit engineer able to assist companies in the areas of information systems audit process, IT governance, network assets and infrastructure planned useful life, IT service delivery, protecting information resources, and business continuity planning.

Learn more information about Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified IT Risk Management Consultants
CRISC-certified IT Risk Engineers for Santa Cruz CaliforniaThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate an IT professional's skills to design, deploy, and support IS control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to help you to develop and carry out a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget. Progent's risk management services are a good fit the support available from Progent's CISA-Certified security engineers for objectively assessing your IS control mechanisms and also with the expertise of Progent's CISM-certified support professionals for defining company-wide security policies and procedures.

Learn more details about Progent's CRISC Risk Management Support.

GIAC Professional Expertise
Network Security Consultants with GIAC Certification for Santa Cruz CaliforniaGIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of network security engineers. GIAC's goal is to verify that an accredited professional has the skills necessary to provide services in important areas of system, data, and program security. GIAC certifications are recognized by businesses and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the help of GIAC certified professionals for any of the security services addressed under GIAC accreditation topics such as auditing networks, incident response, intrusion detection, web application security, and SIEM solutions.

Learn more details concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Help
If your business is situated in Santa Cruz California and you're looking for cybersecurity expertise, phone Progent at 800-993-9400 or refer to Contact Progent.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

An index of content::

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    Progent is a leader in economically providing world-class IT help to small companies. Progent's success in addressing the IT support requirements of the chronically underserved small company sector is the cumulative result of major technical and process innovations that have eliminated a great deal of the traditional costs out of administering IT service, injected unmatched professional skill into the IT service system, and dramatically streamlined the solution cycle.

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    Progent’s Microsoft-premier engineers can help your organization to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit PC desktop processing, design an efficient migration strategy that minimizes business disruptions, and deliver economical, professional remote help to assist your organization to configure 64-bit desktop operating systems and applications on your existing computers.

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    The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Mac support consultants can help you with a broad range of system infrastructure issues including system architecture, remote and mobile connectivity, internetwork communication, security, and new technologies such as VoIP and high-speed wireless networking. For company networks built exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of designing, integrating, and supporting a system architecture that is robust, secure, efficient and aligned with your business goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.

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