Enlarging your at-home workforce can have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Santa Cruz organization to select the right tools and follow best practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and returns top value. Progent can provide services that go from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Santa Cruz, California businesses to succeed with any facet of creating a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, security and compliance, backup/restore solutions, and unified management.

Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, providing a powerful ecosystem of applications that create a consistent user experience for sharing data and ideas across multiple sites and on a broad range of endpoints. Progent has provided online consulting support for Microsoft SharePoint and Exchange Server since their initial publication and can assist your company to tune these flagship collaboration platforms to maximize the effectiveness of your remote workforce.

SharePoint Configuration Experts for Remote WorkersSharePoint utilizes web sites to promote collaboration and information sharing by providing policy-based delivery of content, business processes, and utilities for searching through company-wide information silos. SharePoint enables you to create secure portals that enables remote workers to see and update consolidated corporate intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. To learn about Progent's SharePoint consulting services, go to SharePoint integration and application development expertise.

Exchange Deployment Experts for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, see deployment consulting for Exchange Server.

Onedrive Integration Experts for Remote WorkersOneDrive is Microsoftís shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers can access them securely through a browser. Provided with Office 365, OneDrive enables remote employees to jointly author documents. Edits made offline are synced when you go back online. For information about Progent's consulting expertise for Microsoft OneDrive, visit Onedrive integration experts.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Santa Cruz, California company, call 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24 Hour Meraki Dashboard Remote Troubleshooting Meraki MR66 Access Point Technology Consulting Services
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    Progent is one of the most expert network support firms for integrating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the benefits of Exchange 2000 for typical scenarios including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.

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    Progent's certified Windows 2000 Server experts offer computer support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting offerings include system design, installation, project management, on-site and off-site support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.

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    Dynamics GP/Great Plains 2010 accounting software is a full-featured business management platform that integrates information and processes throughout your business, communicates seamlessly with other solutions, and connects employees, customers and suppliers regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.

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    Progent's pricing policy is to charge for phone service and in-person visits per minute. Consequently, you are invoiced only for delivered services. Progent does not demand a higher rate for after-hours or priority service, and within California or in areas where Progent offers in-person service, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. In addition, Progent imposes no initialization fee and asks no monthly commitment for services provided during regular business hours. Many support organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast fixes so you won't be tempted to allow less critical problems to stay unaddressed.

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    Windows 8.1 is engineered to run on devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved features, such as touch screen interface and iconic tile GUI, provide a broad selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified consultants can help bring your business up to speed with Microsoft Windows 8.1 and make sure you derive maximum business advantage from the operating system's many new and enhanced technologies.

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    If your company has a Sun Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole organization in a broad range of security topics such as security administration practices, security design and models, connection management products and techniques, applications development security, operations security, physical security, communications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP stipulate the fundamental competencies and international standards of performance that information security professionals are required to master. These accreditations provide IT management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to offer world-class security support and consulting services.

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    Progent's Solaris platform consulting experts offer small companies and software developers assistance with managing and maintaining Sun Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with an easy one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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    Progent's Microsoft-certified network experts can assist you to assess the value of Microsoft Exchange 2010 for your company and can assist your IT staff to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer quick return on investment by improving your workers' efficiency, lowering the cost of hardware and support, streamlining management, and consolidating your key communications technologies.

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    Progentís professionals offer expertise in a variety of technologies relevant to mobile networking such as system topology, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's Microsoft and Cisco certified experts can save your business work and expense by applying their wireless experience to show you how to select and configure mobile connectivity solutions that fit the needs of your company. Progent can also optimize your network infrastructure so that mobile appliances perform better.

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    For smaller organizations, network security and regulatory compliance is excessively complicated to stay ahead of yet too dangerous to ignore. The world's biggest enterprises have been hacked, and the top cloud services have on occasion been knocked out. It seems as though there's nowhere to run. Progent has made it affordable for small and midsize companies to implement vital IT security projects successfully by providing the benefit of billable time to the closest minute with no minimum billing for remote help. This means you can have access to a world-class information expert to provide just the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a complete security strategy.

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    Progent's Solaris platform consulting services offer small businesses and software developers support for managing and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise provides you with a convenient one-stop source to show you how to create and manage a protected and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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  • Network Consulting Android remote access
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    Progent's seasoned team of network consultants and application specialists have extensive experience delivering remote and onsite support for businesses of all sizes who need to incorporate Android phones into their information systems so that users can communicate and collaborate from anywhere. Progent offers the breadth of know-how to resolve network problems that involve multiple manufacturers and that entail a combination of legacy and current information technology. Progent provides budget-friendly online consulting to help you with any aspect of designing, implementing, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to help you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network projects on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or one-on-one training to show you how to manage and use Android phones and tablets securely and productively.

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  • Engineer MOM 2007
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    Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have fast access to Progentís Microsoft certified network support experts. With Progent's affordably priced network support packages, mid-size organizations can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide small business networks world-class availability, protection and performance.

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    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data.

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    Progentís consultants offer experience in multiple disciplines relevant to mobile networking such as network infrastructure, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's certified experts can save your business work and money by applying their wireless background to show you how to select and configure wireless networking technologies that make sense for your company. Progent can also optimize your network infrastructure so that wireless data devices perform more reliably.

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    Progent's Microsoft and Cisco certified experts provide several ways to help mid-size and large companies create an efficient and productive internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, management reporting, training of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help organizations sift through the various high-quality Help Desk application programs on the market and determine which packages might be too expensive, miss key features, or align poorly with your company's business goals. Progent also offers short-term staffing for companies who need to augment their in-house Help Desk team for occasional projects or to fill in for absent or indisposed personnel.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.

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    For large organizations, Progent can leverage in-house IT groups by offering extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can perform as a transparent nearby extension of corporate IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbox compliance, project planning, and world-class service for multi-site office environments powered by Enterprise Windows. Progent can provide on-site engineers and specialists to assist with a campus move or branch move, or a network architect to assist with building or utilizing an Internet Data Center or co-location site.

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    Progent offers a variety of IT service bundles for small organizations. These IT outsourcing and server monitoring solutions are based on the proactive problem solving abilities of Operations Manager 2007, a next-generation network and system support product that monitors the availability, throughput, and security of your network and isolates potential troubles before they can disrupt your network. With Progent's affordably priced IT support packages, small businesses can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution.

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    Progent's Meraki wireless access point consultants provide online and onsite support to assist businesses of all sizes to plan, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, manageability and availability for wired and wireless clients regardless of their location or device.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Besides offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group webinar training classes customized to meet your particular needs. Progent's experts also can help you integrate and support a secure, reliable network infrastructure to run your ERP, MRP and accounting applications.

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    Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.

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    Cisco has developed an extensive array of routers that includes appliances designed to deliver the security, performance, and availability demanded by organizations ranging from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, including the Cisco 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.

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